Kennel Link
Kennel Link
About Kennel Link
Kennel Link is a web-based kennel management solution designed to help pet facilities streamline boarding, grooming and daycare activities. Key features include reservations, payment processing, email & text reminders, contract management, billing, and document storage.
The application allows facilities to maintain customer details along with information such as emergency contact, vaccination records, pet photos, and more. Kennel Link lets team members collect online registrations, set up boarding rates, and calculate discounts & holiday costs. It includes a public access feature, which enables clients to make online boarding reservation requests via the calendar, select rooms, and add notes for caretakers.
Kennel Link comes with point of sale (POS) functionality allowing teams to manage and record sales orders through barcode scanning and electronic payments. With its credit card processing feature, staff members can initiate transactions, capture signatures through mobile devices or kiosks, and distribute gift cards. Employees can also create a daily schedule during check-in, prepare a task list, and generate reports.
Pricing starting from:
US$50.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Kennel Link
Manage customer and pet information
Make reservations for boarding, grooming and/or daycare appointments
Text or email reservation reminders
Allow customers to make boarding reservations online
Store documents such as vaccination records and customer contracts electronically
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$50.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Kennel Link: 49
Alternatives
Pet Manager
BusyPaws
Paw Partner
Gingr
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73 Reviews
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- Industry: Veterinary Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 2019-12-16
Excellent - love that everything is backed up securely by Kennellink on their secure servers. ...
Excellent - love that everything is backed up securely by Kennellink on their secure servers. Accounting information totals literally take seconds to access for any time period from daily to yearly including past years.
Pros
I really love how responsive the people at Kennel Link are. They answer the phone and/or emails promptly and take care of any requests I have immediately. Very friendly and knowledgeable. The software is very comprehensive and easy to use. The new texting feature is awesome. The kiosk for credit card processing has more than tripled the amount of tips since it is quick and easy for customers to choose a percentage.
Cons
Can't think of any negatives at the moment
Response from Kennel Link
We appreciate your review of Kennel Link. We are happy that your experience has been positive! It is a pleasure working with you.
Wishing you the best,
The Kennel Link Team
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Kennel Link(s) us to out customers
Reviewed on 2019-12-13
Simple, dependable, strong communication and outstanding customer service. They offer what we need.
Simple, dependable, strong communication and outstanding customer service. They offer what we need.
Pros
Camp Run A Pup has been using Kennel Link for over 10 years. We have space for about 50 dogs, both boarding and day camp. Kennel link fits are needs because it is simple to use. The customer service is extraordinary. And they keep updating and improving the software.
Cons
I'll admit it isn't the prettiest software out there, and it doesn't have a lot of bells and whistles, but those things aren't important to us. Customer service, improving and growing, and dependability are essential to us.
Reasons for Switching to Kennel Link
Response from Kennel Link
Thank you for your review. It's a pleasure to hear things are working well for you! We are working on a new customer interface that will hopefully give Kennel Link a more streamlined and "pretty" appearance. We look forward to serving you for years to come.
Wishing you the best,
The Kennel Link Team
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- Ease of Use
- Customer Support Software
It is user friendly, however, I wish it had more flexibility to allow for different business...
Reviewed on 2015-04-22
Customer Service is OUTSTANDING. The software is user friendly. There are things about it that...
Customer Service is OUTSTANDING. The software is user friendly. There are things about it that I'm not crazy about, like having no choice but to use Pay Pro's to integrate the credit cards. We have never been able to use the 'integrated' cash drawer like we're supposed to be able to - it doesn't work properly and we're forced to use a key to open the cash drawer (ugh). In addition we don't operate our dog business the way many others do, so we have to change things up to make it accommodate our system.
- Industry: Veterinary Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Meets all our needs!
Reviewed on 2020-01-03
I like the ease of using KL. I have tried out several other products and never found anything that...
I like the ease of using KL. I have tried out several other products and never found anything that met our needs better. They are constantly updating and upgrading the product also, and I've enjoyed watching the product evolve over the past twelve years.
Pros
I like the simplicity of this software. We do not utilize the more complicated functions because we are only a daycare and do not do boarding. This allows us to schedule 90 dogs per day for daycare, look at past history, and reserve dogs for upcoming days. We've been using this software for about twelve years. Every now and then I look into other products and have never found anything that suited our needs better.
Cons
The dogs each day are categorized by if they are morning, full day or afternoon and I wish they were just alphabetized.
Response from Kennel Link
Thank you for reviewing Kennel Link. We are glad that it is working so well for you! Regarding the daycare reports, you can alphabetize them by pet name or customer name just by clicking on the column header. Hopefully this will make the report more usable for you. Also, as you grow, we can add more daycare capacity at any time.
Wishing you the best,
The Kennel Link Team
- Industry: Veterinary Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
KCS Review
Reviewed on 2023-09-03
Pros
For kennel use it is easy to use on the desktop, cloud based, and affordable
Cons
Most important is cell phone use. If it was easy to use this product on a cell phone then we could do most of our work anywhere.
Kennel Link FAQs
Below are some frequently asked questions for Kennel Link.Q. What type of pricing plans does Kennel Link offer?
Kennel Link offers the following pricing plans:
- Starting from: US$50.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Grooming Management: $50/month. No limit on number of customers or groomers. Doggie Daycare Management: $50/month for 40 spaces, $0.50/month for each additional space (max. $75). Boarding Management: $50/month for 40 spaces, $0.50/month for each additional space (max. $75).. Combination - any 2 modules: $55/month for 40 spaces combined, $0.50/month for each additional space (max. $80). Deluxe - all 3 modules: $60/month for 40 spaces combined, $0.50/month for each additional space (max. $85). Public Access module: $5/month. Drop Box module: $5/month. Texting module: $20/month +$0.01 per text segment.
Q. Who are the typical users of Kennel Link?
Kennel Link has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Kennel Link support?
Kennel Link supports the following languages:
English
Q. Does Kennel Link support mobile devices?
Kennel Link supports the following devices:
Q. What other apps does Kennel Link integrate with?
Kennel Link integrates with the following applications:
Dropbox Business, QuickBooks Online Advanced
Q. What level of support does Kennel Link offer?
Kennel Link offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Kennel Link.
Kennel Software