Wello Solutions
Wello Solutions
About Wello Solutions
Wеllo Solutions, formеrly known as Odyssее Field Service.
The benefits you receive by working with Wеllo Solutions are countless: work orders with customer signatures and real time feedback about service jobs improve your efficiency. The automating of mobile workflow will drastically decrease your costs. With Wеllo Solutions you will have efficient planning, thorough reporting and a history of all installations.
Pricing starting from:
€22.00/year
- Free Version
- Free Trial
- Subscription
Key benefits of Wello Solutions
The benefits you receive by working with Wеllo Field Service solutions are countless: efficient customer, equipment and work order management, easy planning and scheduling, digital work orders with electronic signatures and real-time feedback about service jobs. To improve your efficiency, increase service and reduce costs.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
€22.00/year
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Wello Solutions: 171
Alternatives
Connecteam
ServiceTitan
Jobber
FieldPulse
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Time used
9 Reviews
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- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Positive Experience with Professional and Custom Solutions
Reviewed on 2024-09-17
My overall experience with Wello Solutions was quite good. They delivered a high-quality product...
My overall experience with Wello Solutions was quite good. They delivered a high-quality product that met my needs and expectations. The team was professional and skilled, and they maintained good communication throughout the project. While there were a few minor hiccups, they were addressed promptly and didn't overshadow the positive aspects of working with them. I’m satisfied with the results and would consider working with them again in the future.
Pros
What I liked most about Wello Solutions was their ability to tailor software exactly to my needs. Their team is incredibly knowledgeable and stays up-to-date with the latest technology trends. They communicated well throughout the process, keeping me informed and involved. They also delivered the project on time and offered excellent support even after it was completed. Overall, their expertise and customer focus really stood out to me.
Cons
What I liked least about Wello Solutions was that sometimes communication felt a bit slow, especially when I needed quick updates or answers. There were a few instances where project adjustments took longer than expected. Additionally, while their solutions are generally effective, there were moments when the end product didn’t fully align with my initial vision, requiring more revisions than anticipated. Overall, these were minor issues, but they did impact the overall experience.
Response from Wello Solutions
Hi T. Puneet, Thank you for taking the time to leave us such a thoughtful review. We truly appreciate your feedback and value you as a Wello Solutions user.
Best regards,
Team Wello Solutions
- Industry: Apparel & Fashion
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent solution for field services
Reviewed on 2024-09-29
Overall, it's a great system, especially considering the cost. Compared to what we used before,...
Overall, it's a great system, especially considering the cost. Compared to what we used before, Wello has helped us modernize our processes. Their support team is very responsive, usually getting back to me within seconds of submitting a callback request. The onboarding process was quite challenging at first, but after I asked for more assistance, they provided the additional help we needed.
Pros
like the dispatch page and the affordability of the product, which delivers solid software and a reliable customer database. The lack of a per-user fee was a major selling point for us. It's also easy for my technicians to use, which has been a huge benefit.
Cons
There are a few small issues that need to be worked out. Some limitations exist in the user interface, and while the platform has many features, it's essential to understand all of its capabilities through onboarding support. Occasionally, there are minor glitches, but nothing significant enough to disrupt my work or make me consider canceling.
Response from Wello Solutions
Hi R. Singh, Thank you so much for your review! We’re glad to hear that things are going well overall. We’ve noted your feedback regarding the need for a more advanced UI, and we’re always looking for ways to provide even better business insights to our customers.
If you have any additional insights or suggestions, please feel free to reach out to our Success Team, and we’ll make sure to pass them along to our Product Team.
Thanks again for your input!
Cheers!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Review Wout VC
Reviewed on 2024-09-09
Pros
Lay-out is really nice and usefull, easy to operate
Cons
Sometimes there are bugs but they get fixed quite fast
Response from Wello Solutions
Dear Wout, Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts. While you’ve experienced some bugs, we’re glad to hear they were resolved swiftly.
To further enhance your experience, we’ve implemented an automated quality assurance process that is expected to reduce bugs by up to 95%. This means such issues should become much less frequent in the future. We truly value your continued trust in us.
Best regards,
Team Wello Solutions
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Wello Solutions helped us optimize our service planning—finally, the solution I was looking...
Reviewed on 2024-09-07
As an IT consultant, I needed a reliable job scheduling system after securing three major contracts....
As an IT consultant, I needed a reliable job scheduling system after securing three major contracts. Wello Solutions stood out for its affordable pricing and efficient inventory system, allowing me to track stock between the warehouse and vehicles seamlessly. While the platform has a bit of old-school design, it's user-friendly and steadily improving. To fully enjoy its key features, I recommend spending time exploring the platform, as it offers advantages over many competitors in the FSM industry. The mobile app is solid, and although reporting was recently added, I haven't had enough experience with it yet. Despite a few shortcomings, I appreciate the continuous updates and responsive customer support.
Pros
Highly effective and easier to implement than other applications, this powerful tool has streamlined my team's dispatching process.
Cons
The inventory system is solid, with a well-organized presentation of information and a user-friendly mobile app. The platform is easy to use and offers good customization options. However, there's no direct integration with Freshworks, so I had to use Zapier, but it integrates seamlessly and works well.
Response from Wello Solutions
Hi Shivam, thank you for taking the time to leave such a kind review. We truly appreciate your rating and value you greatly as a Wello Solutions user.
Best regards,
Team Wello Solutions
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Efficient Scheduling Tool with Room for Growth
Reviewed on 2024-11-05
My overall experience with Wello Solutions has been positive. The platform simplifies scheduling...
My overall experience with Wello Solutions has been positive. The platform simplifies scheduling and task management, which boosts productivity. The interface is user-friendly, and support has been responsive to issues. However, the cost of additional licenses and limited integration options could be improved. Overall, it's been a reliable tool for our team's needs.
Pros
I really appreciated the streamlined scheduling and ease of managing team tasks. The user interface is intuitive, making it simple to assign and monitor tasks
Cons
The licensing costs can add up since each admin needs a separate license. Also, it would be helpful if there were more integrations with other software.
Reasons for Switching to Wello Solutions
Response from Wello Solutions
Abishek, thank you so much for this thorough feedback! We're incredibly proud to work with your team and thrilled to hear that we've been able to help improve your processes. We're continuously working on enhancing integrations. While we already offer a robust selection of native connectors and the ability to connect Wello with any platform through Zapier, we can also develop custom integrations upon request. Please don't hesitate to reach out to our Success Team whenever needed. Thanks again for taking the time to share your review! 😊
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Wello Solutions FAQs
Below are some frequently asked questions for Wello Solutions.Q. What type of pricing plans does Wello Solutions offer?
Wello Solutions offers the following pricing plans:
- Starting from: €22.00/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
Wello Solutions Service starts at 22€ per month per user. 14 days free trial available (no credit card required). Ask for your demo and get started in minutes!
Q. Who are the typical users of Wello Solutions?
Wello Solutions has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Wello Solutions support?
Wello Solutions supports the following languages:
Dutch, English, French, German, Italian, Polish, Portuguese, Spanish
Q. Does Wello Solutions support mobile devices?
Wello Solutions supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Wello Solutions integrate with?
Wello Solutions integrates with the following applications:
AFAS Software, Asana, Callexa Feedback, CustomBooks, Drift, Dynamics 365, Dynamics 365 Business Central, FreshBooks, Intercom, Invoiced, JIRA Service Management, Odoo, Pipedrive, SAP Business One, Teamleader, Unit4 ERP, Xero, Zapier, Zendesk Suite
Q. What level of support does Wello Solutions offer?
Wello Solutions offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Wello Solutions.
Scheduling Software