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description: Detailed reviews on SAP SuccessFactors HCM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare SAP SuccessFactors HCM with similar products.
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title: SAP SuccessFactors HCM Reviews, Prices & Ratings | GetApp Canada 2026
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# SAP SuccessFactors HCM

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> SAP SuccessFactors HCM is a human capital management solution designed to support organizational workforce needs. The platform includes features for core HR and payroll, talent management, workforce management, and data analytics. It offers capabilities for managing employee experiences such as time-off requests, goal generation, and skills tracking.
> 
> Verdict: Rated **4.0/5** by 289 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SAP SuccessFactors HCM

Offers an interactive, hands-on experience with key human capital management processes, including guided tours and sample data for practical exploration&#10;Enables users to understand core HR features such as time-off requests, goal generation, and skill management without the need for setup or configuration&#10;Provides access to a live cloud-based environment, allowing users to walk through essential HR workflows at their own pace&#10;Supports organizational agility by focusing on people-centric practices and streamlining human resources activities

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 289 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 3.7/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: SAP
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$6.30
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: SAP SuccessFactors offers a range of pricing options to suit various business needs. The software is typically priced on a per user, per month basis.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bhutan, Bolivia, Bosnia and Herzegovina and 128 more

## Features

- 1099 Preparation
- 360 Degree Feedback Software
- API
- Academic/Education
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applicant Tracking Software
- Application Management
- Approval Process Control
- Approval Workflow
- Assessment Management
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking Software
- Audio/Video Conferencing
- Audit Management

## Integrations (14 total)

- Benefitfocus Platform
- Boomi
- Docusign
- LinkedIn Recruiter
- Microsoft Teams
- SAP Analytics Cloud
- SAP BTP
- SAP Build
- SAP Fieldglass
- SAP Integration Suite
- SAP S/4HANA Cloud
- SAP Single Sign-On
- Webex Suite
- eQuest

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Human Resources Software](https://www.getapp.ca/directory/256/human-resources/software)

## Related Categories

- [Human Resources Software](https://www.getapp.ca/directory/256/human-resources/software)
- [Performance Management & Appraisal Software](https://www.getapp.ca/directory/260/performance-management-appraisal/software)
- [Talent Management Software](https://www.getapp.ca/directory/263/talent-management/software)
- [Workforce Management Software](https://www.getapp.ca/directory/267/workforce-management/software)
- [Hospitality LMS Software](https://www.getapp.ca/directory/2779/hospitality-lms/software)

## Alternatives

1. [BambooHR](https://www.getapp.ca/software/20517/bamboohr) — 4.6/5 (3108 reviews)
2. [Paylocity](https://www.getapp.ca/software/102695/webpay) — 4.3/5 (1822 reviews)
3. [Rippling](https://www.getapp.ca/software/112141/rippling) — 4.9/5 (4614 reviews)
4. [Hrider](https://www.getapp.ca/software/2076237/hrider) — 4.8/5 (86 reviews)
5. [Asana](https://www.getapp.ca/software/90584/asana) — 4.5/5 (13547 reviews)

## Reviews

### "Maximize Your HR Potential with SAP SuccessFactors HXM Suite" — 5.0/5

> **Kavindu Githsara** | *December 23, 2022* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: SAP SuccessFactors HXM Suite is a comprehensive software solution that helps businesses manage and optimize their human resources processes. Here are some pros and cons that we see in this software solution after using it for few years. SAP SuccessFactors HXM Suite offers a wide range of HR features, including performance management, succession planning, and learning and development. It has customizable options that allow our businesses to tailor the solution to our specific needs. Also It can helped us to streamline our HR processes and improve efficiency, leading to increased productivity and cost savings. Not only that but also this solution includes features that help businesses improve employee engagement, such as employee feedback and recognition programs.
> 
> **Cons**: SAP SuccessFactors HXM Suite can be expensive, especially for smaller businesses with limited budgets.
> 
> Overall, SAP SuccessFactors HXM Suite is a powerful software solution that can help businesses of all sizes manage and optimize their HR processes. Its wide range of features and customizable options make it a valuable tool for improving HR efficiency and employee engagement. However, its cost and complexity may be drawbacks for some users.

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### "Great for managing the entire life-cycle of employees" — 5.0/5

> **Joel Neil** | *September 12, 2023* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: It enables to have a helicopter view of a department with employees and getting their impact and finding what differentiates them among others. The report it generates is so good that you can easily demonstrate it to management.
> 
> **Cons**: Creating a first time user and getting it done as same as other interfaces take really time. We couldn't find the option to create a shadow user and implement it to other users, this feature should be adapted.
> 
> We are able to track any action for each employee in different departments, and countries.

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### "Not Intuitive and Complicated for no reason" — 2.0/5

> **Verified Reviewer** | *September 16, 2022* | Financial Services Software | Recommendation rating: 0.0/10
> 
> **Pros**: I like that there is an app, however i've never used it and i'm not sure how many of our staff use it either.
> 
> **Cons**: The main reason we use SF is time off requests/vacation management. After almost 2yrs of use, I still get emails from multiple team members that are struggling to:&#10;-  see their total accrued vacation time&#10;-  enter in their own vacation time (Aka they email asking me to do it for them)&#10;-  cancel their own days off (they email me asking me to do it for them)&#10;-  edit requests on their own (ex: changing from 3 days of vacation to 2 etc) without cancelling and re-entering the whole thing&#10;&#10;My biggest frustration with SF is that it doesn't show team members their total time off,  it only shows what they've accrued as of the day they are looking at their profile.  in order to see how many days they have left to book they have to adjust the calendar. I get the most emails about this issue, and my team struggles with this the most.&#10;&#10;You can't tell if a person has requested a 1/2 or full day w/o going "all the way" into the request - i should be able to look at either the homepage or Workflow Requests and tell if the person needs one day or just a 1/2.  Instead you have to go into their profile, look at the request and THEN you can find out how much time they're requesting.  &#10;&#10;I also get email notifs every time i cancel someone else's vacation time and yet they won't get an email. i've reached out to our system admin about this more than once and they can't seem to come up with a resolution.&#10;&#10;This software looks and feels old school - very windows 95.
> 
> would not recommend to any person or business. not user friendly, not intuitive, and as previously mentioned I am constantly troubleshooting this software with my team and our administrator.  on more than one occasion, people's time off has not accrued properly resulting in them either having a surplus or less vacation days than they're supposed to.  any time i need to do anything in this software it is overly complicated. i miss our old vacation time software, and so does our team.

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### "There's always something in here you didn't know it was capable of" — 5.0/5

> **Tiana** | *March 13, 2019* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.
> 
> **Cons**: You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.
> 
> SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

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### "Powerful solution as an integrated recruitement tool" — 5.0/5

> **Frédéric** | *April 4, 2022* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: I really apreciate the easyway to follow applications, exchange easily with managers and application tracking. Building a stong funnel of applications is a big plus.
> 
> **Cons**: You can do what you want but you'll need qualified ressources to do it.

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