Basecamp

Flexible project management & team communication tool

4.3 /5 (12446 reviews) Write a Review!

Basecamp Overview

What is Basecamp?

Basecamp is a collaborative project management software and daily task tracking application suitable for use by teams of all sizes, from SMBs to large enterprises. As well as providing features for task management and team communication, Basecamp enables the management and safe, secure storage of project related material and communications.

Basecamp can be used by freelancers and small teams, as well as dispersed, multinational teams to communicate on project ideas, tasks and deadlines and streamline remote work. Basecamp's project management tool, with native mobile app, can be used to send messages, share and collaborate on files and documents, time tasks, define deadlines, and give feedback.

Basecamp uses a simple, visual user interface to help individuals and teams manage their shared and personal projects and tasks, and track project progress. Within each team member's Basecamp account, the dashboard provides an overview of all assignments, notifications, discussions, to-dos, files, text documents and events in a single glance.
The optional permissions and views in Basecamp mean users can choose which team mates and clients to collaborate with. The message board tool can be used to send messages, host discussions, organize events and meetings, share files and emails, and assign tasks.

Basecamp provides a project management and team collaboration solution for organizing both internal team projects, as well as client projects. Admins can choose to restrict permissions and views for project items, as well as entire projects. This allows users to share certain items with clients, while keeping other items private for sharing among the team.

Basecamp Business costs a flat fee of $99/month, for unlimited users, projects and clients. Basecamp Personal - a free version - is available for personal project management, students, freelancers, and families.

Basecamp Overview

Pricing

Starting from
US$99.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Basecamp Business costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users, unlimited projects, and 500GB storage space.

For non-profits and charities, a 10% discount is offered.

Basecamp Personal - for personal projects, students, freelancers, families, and light use - is free.


Basecamp Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, India
Supported Languages
Danish, Dutch, English, Finnish, French and 7 others, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish

Media

The Basecamp home screen provides an overview of all teams and projects
Basecamp's discussion threads replace hard-to-follow email chains
Team visible to-do lists and due dates help to foster a culture of accountability
Team members are automatically asked what they've worked on each day, week, or month, depending on the setup by admin
Project progress, individual team member activity, key activities, overdue to-dos, approaching deadlines, and more are summarized in Basecamp's reports
Group chat and instant messaging are built in to Basecamp, eliminating the need for a separate chat tool
Automatic check-in questions can be customized
PDFs, images and Google Docs can be stored centrally in Basecamp, and organized into folders or color-coded, for access by the all of the team
Emails can be forwarded into Basecamp to be viewed and commented upon by the team, before also being replied to directly from Basecamp
All projects can be viewed on Basecamp's mobile home screen, and any important ones pinned
Basecamp video Basecamp video Basecamp screenshot: The Basecamp home screen provides an overview of all teams and projects Basecamp screenshot: Basecamp's discussion threads replace hard-to-follow email chains Basecamp screenshot: Team visible to-do lists and due dates help to foster a culture of accountability Basecamp screenshot: Team members are automatically asked what they've worked on each day, week, or month, depending on the setup by admin Basecamp screenshot: Project progress, individual team member activity, key activities, overdue to-dos, approaching deadlines, and more are summarized in Basecamp's reports Basecamp screenshot: Group chat and instant messaging are built in to Basecamp, eliminating the need for a separate chat tool Basecamp screenshot: Automatic check-in questions can be customized Basecamp screenshot: PDFs, images and Google Docs can be stored centrally in Basecamp, and organized into folders or color-coded, for access by the all of the team Basecamp screenshot: Emails can be forwarded into Basecamp to be viewed and commented upon by the team, before also being replied to directly from Basecamp Basecamp screenshot: All projects can be viewed on Basecamp's mobile home screen, and any important ones pinned

Basecamp Reviews

Basecamp Reviews

Overall rating
4.3
/
5
Excellent
6063

Very good
4748

Average
1340

Poor
228

Terrible
67

Value for Money
4.2
Features
4.2
Ease of Use
4.3
Customer Support
4.3
87% recommended this app
Tacho T.

Very good solution for task management and project management

Basecamp allows me to have all my tasks and team communication in one place. Without the need to spend extra money for different tools .


Nichole P.

The best all in one HQ for remote teams

Overall, I love the way it feels like a virtual headquarters for your company where employees can chat, stay up to date with projects, and post all related docs and files, and integrate schedules, but in order to get the best experience with running an office remotely there is such limitation and little customization available. This is a great start, but you still need to use other tools to get a comprehensive set of tools to run and operate your business.


Verified Reviewer

Nearly great but not quite

We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.


Jonathan B.

Great choice for team discussion, file sharing and basic task tracking

Our overall experience has been great. We were using a custom-built tool for team communication, but ultimately decided that Basecamp just has more features and will save us a lot of cash in the long run versus building the tool ourselves. It's nice that there is a flat charge for the service, instead of charging by the user like some other services do. This saves us a considerable amount of money.


Verified Reviewer

Most effective PM software out there.

I love that they now have a free tier for bootstrappers with 1-3 clients or project that can scale up much in the way that MailChimp allows you to with email marketing. This is a huge plus to get more people started on the platform.


Tacho T.
Industry: E-Learning
Company size: 2-10 Employees

Very good solution for task management and project management

Used Daily for 1+ year
Reviewed on 2020-10-03
Review Source: Capterra

Basecamp allows me to have all my tasks and team communication in one place. Without the need to spend extra money for different tools .

Pros

As a driving instructor I have a need to record all my student and classes. Basecamp give me the opportunity to follow up all active tasks and deadlines.

Cons

It is a little bit tricky for students to work easy with the tool when day meet it for the first time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nichole P.
Industry: Apparel & Fashion
Company size: 11-50 Employees

The best all in one HQ for remote teams

Used Daily for 1+ year
Reviewed on 2020-10-13
Review Source: Capterra

Overall, I love the way it feels like a virtual headquarters for your company where employees can chat, stay up to date with projects, and post all related docs and files, and integrate schedules, but in order to get the best experience with running an office remotely there is such limitation and little customization available. This is a great start, but you still need to use other tools to get a comprehensive set of tools to run and operate your business.

Pros

I love the fact that basecamp feels like a virtual office. The dashboard looks like virtual rooms that one can enter depending on the department you want to access. Basecamp has many features to make it feel like you're at the office like the different departments with access to files, chat, project management , to-do's, groups, and a link to schedule your time and tasks and keep track of meetings.

Cons

There is very little customization that can be done besides adding a company logo, and setting up your departments, groups and selecting which features to incorporate into the department tiles. I would love to be able to custom colorize the look and feel to make it more unique and visual, but there are limitations. Each tile that can be used for departments or projects, also have very little room for customization and you're not able to create any unique features besides your standard to dos, schedule, chat, and files.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Computer Games

Nearly great but not quite

Used Daily for 6-12 months
Reviewed on 2018-07-16
Review Source: Capterra

We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.

Pros

For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems.

On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task.

As a project manager, this is a very useful way of seeing where everything currently "is at"

Cons

Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!)

Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Jonathan B.
Industry: Computer Software
Company size: Self Employed

Great choice for team discussion, file sharing and basic task tracking

Used Daily for 1+ year
Reviewed on 2020-08-31
Review Source: Capterra

Our overall experience has been great. We were using a custom-built tool for team communication, but ultimately decided that Basecamp just has more features and will save us a lot of cash in the long run versus building the tool ourselves. It's nice that there is a flat charge for the service, instead of charging by the user like some other services do. This saves us a considerable amount of money.

Pros

It was very easy to setup and get going. We just invited our team members in with each of their email addresses and it handled the rest. Our entire team found it easy to create their account or do a social login.

We use it primarily as a message board and chat system on our team. I really like how the entire message board is searchable, which is useful for finding things later on. "Remember when we talked about XYZ", and you can just search for XYZ and it shows up quickly. The calendar and file sharing has also come in handy for simple things, though it's not as robust as using something like Google Calendar or Google Drive.

Basecamp also has a useful API that we've used to pull some data out of their system and display it in our other systems.

The mobile app works great. It's probably one of the best designed apps I've ever used, to be honest. It makes it easy to talk with the team while on-the-go.

Cons

I was hoping for some kind of wiki system to be included with Basecamp. You can kinda make up your own wiki using specific categories on the message board and file sharing, but it's not quite the same. A wiki would be really helpful for internal documentation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 2-10 Employees

Most effective PM software out there.

Used Weekly for 1+ year
Reviewed on 2020-09-14
Review Source: Capterra

I love that they now have a free tier for bootstrappers with 1-3 clients or project that can scale up much in the way that MailChimp allows you to with email marketing. This is a huge plus to get more people started on the platform.

Pros

This is the most thoughtful project and team management software out there, hands down. Our team has replaced Slack and email project communication with one program. It is truly a different way of thinking about not only project management, but customer and team communication. Slack for us had become more of a distraction than a help. This solved that problem. This uses a bulletin board approach as opposed to an interruption approach like Slack. This type of PM requires trust and confidence in your team, which is rare in today's workforce.

Cons

This is not a con for our small company of less than ten people, but I could see the software not making sense to people who are used to the instant communication of an app like Slack. The pros could be the cons for some companies who are not ready to shift their thinking around project management, employee comms and distractions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8/10
Based on 12,446 user ratings
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Basecamp Pricing

Basecamp Pricing

Starting from
US$99.00/month
Free Trial
Free
Subscription
Value for money

Basecamp Business costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users, unlimited projects, and 500GB storage space.

For non-profits and charities, a 10% discount is offered.

Basecamp Personal - for personal projects, students, freelancers, families, and light use - is free.

Basecamp Business costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users, unlimited projects, and 500GB storage space.

For non-profits and charities, a 10% discount is offered.

Basecamp Personal - for personal projects, students, freelancers, families, and light use - is free.

Value for Money
4.2/5
Based on 12,446 user ratings
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Basecamp Features

Basecamp Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Scheduling
Task Tracking
Third Party Integration
Features
4.2/5
Based on 12,446 user ratings
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Categories

Additional information for Basecamp

Additional information for Basecamp

Key features of Basecamp

  • @mentions
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Agenda view
  • Applause
  • Assignment management
  • Attach files, quotes & code samples
  • Automatic notifications
  • Chat
  • Chat functionality
  • Client projects
  • Commenting
  • Deadline Tracking
  • Document management
  • Document review
  • Document tracking
  • Drag & drop interface
  • Due date tracking
  • Email Invitations & Reminders
  • Emoji
  • Employee profile
  • Event organization
  • File & document sharing
  • File management
  • File storage
  • File upload
  • Group discussions
  • Group summary report
  • Message board
  • Permission management
  • Prioritizing
  • Productivity reporting
  • Project archiving
  • Project management
  • Project notes
  • Project templates
  • Project time tracking
  • Real time data
  • Reporting
  • Role-based permissions
  • Scheduled Emails
  • Search Functionality
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Time / task reporting
  • Time tracking by project

Benefits

  • Basecamp has been translated into Spanish, French, Italian, German, Finnish, Portuguese, Danish, Dutch, Polish, Swedish, Greek, Russian, Hungarian, and Japanese

  • Basecamp allows users to archive old projects, as well as to export projects, or elements of projects.

  • Native mobile apps for iOS and Android mean that Basecamp is accessible to users on the go.

  • Basecamp integrates with dozens of third party apps, including Chrometa. Cyfe, Ducksboard, Geckoboard, Usersnap, SnapEngage, Bidsketch, Quoteroller, PandaDoc, PageProofer, Zapier, CloudWork, Citrix ShareFile and many more.

  • Basecamp allows you to communicate and coordinate activities with you colleagues and clients. Set up events using the joint project calendar, start a discussion with one or more people, share files and other media, and share emails.

  • Basecamp can be used to manage client projects as well as team projects. Share projects with clients and keep internal projects among you and your colleagues.

  • Basecamp FAQs

    Basecamp FAQs

    Below are some frequently asked questions for Basecamp.

    Q. What type of pricing plans does Basecamp offer?

    Basecamp offers the following pricing plans:

    Starting from: US$99.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Basecamp Business costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users, unlimited projects, and 500GB storage space. For non-profits and charities, a 10% discount is offered. Basecamp Personal - for personal projects, students, freelancers, families, and light use - is free.

    Q. What are the main features of Basecamp?

    Basecamp offers the following features:

    • @mentions
    • Activity dashboard
    • Activity management
    • Activity tracking
    • Agenda view
    • Applause
    • Assignment management
    • Attach files, quotes & code samples
    • Automatic notifications
    • Chat
    • Chat functionality
    • Client projects
    • Commenting
    • Deadline Tracking
    • Document management
    • Document review
    • Document tracking
    • Drag & drop interface
    • Due date tracking
    • Email Invitations & Reminders
    • Emoji
    • Employee profile
    • Event organization
    • File & document sharing
    • File management
    • File storage
    • File upload
    • Group discussions
    • Group summary report
    • Message board
    • Permission management
    • Prioritizing
    • Productivity reporting
    • Project archiving
    • Project management
    • Project notes
    • Project templates
    • Project time tracking
    • Real time data
    • Reporting
    • Role-based permissions
    • Scheduled Emails
    • Search Functionality
    • Task management
    • Task planning
    • Task scheduling
    • Task tracking
    • Time / task reporting
    • Time tracking by project

    Q. Who are the typical users of Basecamp?

    Basecamp has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Basecamp support?

    Basecamp supports the following languages:

    Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish

    Q. What type of pricing plans does Basecamp offer?

    Basecamp has the following pricing plans:

    Free, Subscription

    Q. Does Basecamp support mobile devices?

    Basecamp supports the following devices:

    Android, iPhone

    Q. What other apps does Basecamp integrate with?

    Basecamp integrates with the following applications:

    Billomat, Blinksale, Easy Insight, FreeAgent, Image Relay, Kayako, SeamlessGov, SnapEngage, Testuff, Usersnap

    Q. What level of support does Basecamp offer?

    Basecamp offers the following support options:

    Online Support, FAQs, Video Tutorials, Knowledge Base