About Mavenlink

The Mavenlink Industry Cloud for Professional Services™ is a powerful collection of operational management, resource optimization, business intelligence, integration, and workflow automation functionality that optimizes resources and elevates operational performance. A resource-first architecture, enables services businesses to field the best team, every time and see up-to-the-minute progress against timelines and budgets so projects run smoothly, predictably, and profitably. Visit www.mavenlink.com to learn more.

Single source of truth: Mavenlink centralizes project management, project accounting, and custom reporting into a solution known as Professional Services Automation (PSA). Mavenlink’s cloud application provides a single workspace for executives, project managers, team collaborators, and contract resources. This includes powerful features for collaboration, file sharing, time and expense tracking, resource scheduling, and more.

Move the levers that drive performance: Mavenlink helps organizations optimize utilization rates, improve margins, accelerate cash collection and accurately predict future work and revenue. The application’s optional enterprise-grade Business Intelligence (BI) layer, Mavenlink Insights, offers expert-built dashboards and custom reporting for project health and profitability. Mavenlink Insights enables organizations to build unlimited custom reports in only a few clicks; this includes the ability to look at key business metrics by specific drill-downs.

Create connections between business systems to unite teams and processes: Thanks to strategic integrations with leading CRM and accounting solutions (including Salesforce, Intacct, and QuickBooks), Mavenlink customers can build a unified platform for planning, delivering, and recognizing revenue related to services delivery across their entire business lifecycle.

Designed by services professionals, for services professionals: Mavenlink’s customers include consulting firms, marketing, creative agencies, tech, IT services, and other professional services providers. Typical clients are growing companies that need a software solution to successfully manage client demand with maximized profitability at scale. Mavenlink clients reside in more than 100 countries at both public and private companies.

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Mavenlink

Resource Management:
Your resources are the heart of your business and the Mavenlink platform. Mavenlink is purpose-built to tackle the resource management realities you face every day. Mavenlink offers powerful resource optimization functionality that leverages operations management science, advanced algorithms, and analytics to overcome previously intractable business problems.

Operations Management:
From project management and team collaboration to all of your back-end accounting, Mavenlink's operations management gives you the functionality you need to operate with greater clarity and control. Provide the right views to the right people and make better decisions faster. With Mavenlink, you can easily manage all your project finances in the same place. We also offer flexible invoicing options where you can submit separate invoices for Fixed Fee and Time & Materials, or create a blended invoice with all the Tasks, Deliverables, and Milestones in your project.

Business Intelligence:
With Mavenlink, all your operational data is in one place and easy to access allowing you to work smarter and drive continuous improvement. Robust reporting, real-time monitoring, and customization put you in control. Data is the backbone for timely decisions that drive your success. With Mavenlink, all your operational data is in one place and easy to access. Customizable dashboards. Over 60 meaningful, services-centric reports.

Integrations and Workflows:
Connect with existing systems. Empower your teams. Extend the value of your technology investment. And infuse agility into your work with Mavenlink M-Bridge, a first in professional services. Mavenlink’s M-Bridge will enable your technology to work how your business works, leveraging your unique business processes. When your technology is optimized your people can focus on what they do best.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, Ireland, India and 3 others, New Zealand, Singapore, United States

Supported Languages

English

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Mavenlink Software - Resource Management
Mavenlink Software - Resource Scheduling
Mavenlink Software - Project Management
Mavenlink Software - Project Accounting
Mavenlink Software - Project Costs and Estimates
Mavenlink Software - Time Tracking
Mavenlink Software - Analytics & Reporting
Mavenlink Software - Business Intelligence
Mavenlink Software - Team Collaboration
Mavenlink Software - Mobile Interface
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Features

Total features of Mavenlink: 139

  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Campaign Management Software
  • Capacity Management
  • Change Management Software
  • Charting
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Cost-to-Completion Tracking
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Visualization Software
  • Deadline Management
  • Dependency Tracking
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Employee Activity Monitoring
  • Estimating
  • Event Triggered Actions
  • Expense Tracking
  • File Management
  • File Sharing Software
  • File Transfer
  • Forecasting
  • Gantt/Timeline View
  • Graphical Workflow Editor
  • Idea Management Software
  • Integrations Management
  • Invoice Management
  • Issue Management
  • Issue Tracking Software
  • Kanban Board
  • Leave Tracking
  • Milestone Tracking
  • Mobile Access
  • Mobile Time Tracking
  • Monitoring
  • Multi-Campaign
  • Multi-Currency
  • Multiple Billing Rates
  • Multiple Projects
  • Online Time Tracking Software
  • Overtime Calculation
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Prioritization
  • Progress Reports
  • Progress Tracking
  • Project Accounting Software
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Projections
  • Proposal Generation
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management Software
  • Resource Allocation & Planning
  • Resource Management Software
  • Resource Request
  • Resource Scheduling
  • Risk Management Software
  • Role-Based Permissions
  • Search/Filter
  • Skills Tracking
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • Time Tracking by Client
  • Time Tracking by Project
  • Time Zone Tracking
  • Timer
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Version Control
  • Visual Analytics
  • Visualization
  • Workflow Configuration
  • Workflow Management Software

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Reviews

Overall rating

4.2 /5
(509)
Value for Money
4.0/5
Features
4.0/5
Ease of Use
4.0/5
Customer Support Software
4.2/5

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Showing 5 reviews of 509
Rachel S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A Project Manager's Dream Software

Reviewed on 2020-10-07

Overall, I've been very happy with Mavenlink. While it might not be the least expensive software...

Overall, I've been very happy with Mavenlink. While it might not be the least expensive software out there, it's very robust so you definitely get a great bang with your buck. Their customer service is top notch - I always get a quick response when I reach out whether through support or through my CSR. Mavenlink made me more efficient at my job. Before Mavenlink, I was having to reconcile budgets to know project health by using 3 or 4 different systems (one for time tracking, one for task management, one for schedules/resource allocation, and another for the project information). Mavenlink has saved me so much time, and it's easy for me to look back at projects and learn from them for future projects.

Pros

Mavenlink gives me a real-time view of project burn rates, utilization (billable vs. non-billable), and makes the life of a project manager so much easier. Being able to quickly look over all projects to check the burn rates (if it's green then it's good; if it's red then it's bad) saves me so much time.

Cons

Like any software there is some give and take. The only thing I would like added is the ability to make overall project budgets and resource allocations repeat each month like my tasks do. However, the entire task repeater part that we use was an integration that we negotiated to have built for us when we originally contracted with Mavenlink.

Alternatives Considered

Smartsheet, Asana, Basecamp and Wrike

Reasons for Choosing Mavenlink

None of the systems/products that I used before talked to each other. I was spending hours of my time trying to reconcile budgets to know burn rates and project profitability, etc. Mavenlink solved that issue and gave me back some time.

Reasons for Switching to Mavenlink

Mavenlink offered more robust features that required less integrations. We only had to have Mavenlink do one integration for us, and it replaced multiple other software/products.
Heather C.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great company and product if your business is tracking time, projects and people

Reviewed on 2021-08-25

In spite of my nitpicks, Mavenlink was a HUGE step up from Net Suite OpenAir and it's a solid...

In spite of my nitpicks, Mavenlink was a HUGE step up from Net Suite OpenAir and it's a solid product that will make your business operations better.

Pros

The product is very user friendly and the resource management part of Mavenlink is miles ahead of the competition. Like any platform, there are other areas of the system that could use more configurability and features, but the product is solid and useful in a fast-paced business. Mavenlink's API is also robust and

Mavenlink's API is also pretty good so we've been able to build some of the features we needed.

Cons

There are some features desperately needed in the platform. The good news is that the company does listen to feedback and we've given a ton of it. Some of the features we've asked for have already been incorporated into the product. Here are just a few that are needed but I don't think added yet:

- Time approvals is very difficult when you are a Pm working across multiple projects. The recommended workflow by Mavenlink was to run a report and validate info there first and then go do approvals, but even that is clunky. They could do a number of things to make this better in the product.
- We always require notes on timesheets but the application doesn't allow you to make this required. It's a headache and seems like a simple configuration.
- Expenses are a two step process and needs to be consolidated to one or made more intuitive to the users.
- Invoices are configurable but not configurable enough at all... at least not without paying Mavenlink for customizations.
- You can't apply a partial payment or a pre-payment to a project.
- Mavenlink recently added a resource management tool for selecting the most available/skilled resource for a resource request but it doesn't take into consideration skill level... instead it treats the skill as a boolean.

Alternatives Considered

FinancialForce PSA and Kimble

Reasons for Choosing Mavenlink

OpenAir was not user friendly at all and had the worst/clunkiest resource management platform I've ever seen.

Switched From

NetSuite OpenAir

Reasons for Switching to Mavenlink

Mavenlink was far more user friendly and the company appeared more aligned with our culture. The sales team were very knowledgeable about the product and the sales process was much more organized than the other companies.
Brendan M.
Overall rating
  • Industry: Management Consulting
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Good system but some frustrating issues

Reviewed on 2020-09-22

Useful overall, but the more time I spend with it the more I realize it is missing some key...

Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made

Pros

From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.

Cons

Three major issues stand out to me and my colleagues:

1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution

2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually

3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature

Matt C.
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Project Management Office

Reviewed on 2021-07-26

The transparency Mavenlink has provided is very good for the project managers in my company. We are...

The transparency Mavenlink has provided is very good for the project managers in my company. We are able to clearly see which resources are being utilized, over-utilized and allocate them properly. It also has made tracking hours and invoicing much easier with a relatively easy workflow.

Pros

A large component of Mavenlink for Project Management surrounds resource allocation and time tracking. We have been able to transition utilizing the two features above relatively seamlessly.

Cons

There is a very steep learning curve with this software. A lot of the workflows and insights are not necessarily user friendly or have a low barrier to entry. There will need to be a LOT of time dedicated by the end users (in my case the PM's) in order to get the system running correctly and accurately.

Mike C.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Awesome platform that's only getting better

Reviewed on 2019-10-31

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day...

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros

The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data.

Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available.

In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed.

The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons

There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

Alternatives Considered

WorkflowMax and Adobe Workfront

Reasons for Choosing Mavenlink

Budgetary reasons mainly but we also needed a platform that would allow us to manage resources more efficiently as well.

Switched From

Adobe Workfront

Reasons for Switching to Mavenlink

Fitted to our budget and offered functionality we saw as essential to resource management.
Showing 5 reviews of 509 Read all reviews

Mavenlink FAQs

Below are some frequently asked questions for Mavenlink.

Mavenlink offers the following pricing plans:

  • Starting from: US$39.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Mavenlink offers plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try a plan today! Mavenlink Professional: Project Management with Financials $39/month per user (annual contract) Mavenlink Premier / Enterprise: Resource Management and PSA custom pricing based on request To receive accurate pricing information, contact Mavenlink directly.

Mavenlink has the following typical customers:

51-200, 201-500, 501-1,000, 1,001+

Mavenlink supports the following languages:

English

Mavenlink supports the following devices:

Mavenlink integrates with the following applications:

Dynamics 365, Expensify, FinancialForce ERP, Gmail, Google Calendar, Google Drive, Google Workspace, HubSpot CRM, Jira, Microsoft 365, NetSuite, PayPal, QuickBooks Online Advanced, Quickbooks Online, SAP Concur, Sage Intacct, Salesforce Sales Cloud, Slack, Workday HCM, Xero, Zapier

Mavenlink offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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