--- description: Detailed reviews on Lucidchart based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Lucidchart with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Lucidchart Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Org Chart Software](/directory/1459/org-chart/software) > [Lucidchart](/software/9670/lucidchart) # Lucidchart Canonical: https://www.getapp.ca/software/9670/lucidchart Page: 1 / 91\ Next: [Next page](https://www.getapp.ca/software/9670/lucidchart?page=2) > Lucidchart is a cloud-based diagram solution that enables users to create various types of flowcharts and visual documentation online. The platform supports multiple use cases including technical diagramming, process documentation, and team visualization, while offering AI-powered features that transform text prompts into polished diagrams. It integrates with popular workplace applications to facilitate seamless collaboration across teams. > > Verdict: Rated **4.5/5** by 2254 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Lucidchart Supports a wide range of diagram types for engineering, project management, product design, IT, and business operations. Enables continuous collaboration, allowing teams to move seamlessly from brainstorming to execution. Integrates with popular apps to streamline meetings, documentation, and workflow processes. Offers AI-based features that transform text prompts into polished diagrams for faster iteration. Helps teams visualize and clarify complex ideas, systems, and processes to improve alignment. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2254 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lucid Software - **Location**: South Jordan, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$9.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Lucidchart offers Free, Basic, Professional, and Team accounts: Free Individual: $7.95 /mo Team: $6.67 /mo Enterprise: Contact Lucid Software for pricing details. Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Albania, Antigua and Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China and 78 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Auto Update - Brainstorming - Business Process Automation - Charting - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Component Library - Customizable Templates - Customization - Data Import/Export - Data Linking - Data Visualization Software - Design Management - Design Templates - Desktop Interface ## Integrations (54 total) - Amazon EC2 - Asana - AuditBoard - BambooHR - Box - Confluence - Craft.io - Dropbox Business - Dropbox Paper - Figma - GitHub - Gliffy - Google Calendar - Google Classroom - Google Cloud ... and 39 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Org Chart Software](https://www.getapp.ca/directory/1459/org-chart/software) ## Related Categories - [Wireframe Software](https://www.getapp.ca/directory/391/wireframe/software) - [Diagram Software](https://www.getapp.ca/directory/698/diagram/software) - [Flowchart Software](https://www.getapp.ca/directory/1263/flowchart/software) - [Org Chart Software](https://www.getapp.ca/directory/1459/org-chart/software) - [Nonprofit Project Management Software](https://www.getapp.ca/directory/2875/project-management-software-for-nonprofits/software) ## Alternatives 1. [Visio](https://www.getapp.ca/software/91066/visio) — 4.5/5 (3281 reviews) 2. [SketchWow](https://www.getapp.ca/software/2070664/sketchwow) — 4.9/5 (584 reviews) 3. [Miro](https://www.getapp.ca/software/91635/miro) — 4.7/5 (1685 reviews) 4. [Aha\!](https://www.getapp.ca/software/106671/aha) — 4.7/5 (561 reviews) 5. [Figma](https://www.getapp.ca/software/122951/figma) — 4.7/5 (863 reviews) ## Reviews ### "Seamless cloud collaboration" — 5.0/5 > **Steve** | *July 29, 2025* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: Lucidchart is a standout tool thanks to its seamless cross-platform accessibility—no installation required. It delivers all the features I need, from intuitive diagramming to real-time collaboration, without compromising performance. Whether I'm working on a Mac, PC, or tablet, it just works. The interface is clean, responsive, and packed with powerful capabilities that make complex visualisations simple to build and share. It’s the perfect solution for professionals who value flexibility and functionality. > > **Cons**: Licensing can be a bit hard to understand—especially the differences between Chart and Spark plans. It’s not always clear what features are included in each tier, which can lead to confusion when trying to choose the right one for your needs. A more transparent breakdown would help users make informed decisions without needing to dig through documentation or contact support. Once you're set up, the tool works great, but getting there could be smoother. > > Seamless cloud collaboration that I can now automate with customer transcripts of requirements converted and imported into LucidChart, a real timesaver\! ----- ### "Lucidchart" — 5.0/5 > **Gerald** | *June 9, 2025* | Online Media | Recommendation rating: 10.0/10 > > **Pros**: The flexibility and ease of use. I appreciate all the easy to use templates, and especially the SFDC ERD import. > > **Cons**: I don't love the auto-included conditional rules that come in on the templates. I also don't love certain aspects of the ERD importer for SFDC. There should be more flexibility with what we do or don't include on the imported ERD. The tables are also not easy to work with. > > I've used Lucidchart in the past and I enjoy it. I've also used MIRO in the past. They're comparable. ----- ### "Good software. Unethical practices." — 2.0/5 > **Aleksandra** | *May 15, 2025* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: It is a good diagramming tool with nice data features. Their integration is good, their visualization is dated, but ok. They have very lowlearing curve if you just want to use it for diagramming. Overall, feature-wize, it was just enough for me. > > **Cons**: they blatantly lie about the price on their services and they are impossible to cancel. I needed an additional data capabilities for a client. They suggested to use Enterprise plan and gave me a quote (about $25 per month). They charged the difference and i though i was all set. However, 2 days later they charged me $70\! . I tired to contact them. I tried to cancel the plan. There is no phone, no email, no possibility of canceling online. > > I was happy to use them for 6 years. However, the unethical practices and inability to cancel drove me to change the provider. I cannot rely on the company that rips its customers. ----- ### "Diagramming a complex workflow of events." — 5.0/5 > **Laura** | *February 14, 2026* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: The template library is rich and it can be used to visualize complicated event processes fast so that the whole team can easily interpret the plan. > > **Cons**: The updates and versions are frequent and sometimes change the location of important tools without notifying the customer, and the customer service is usually not responsive to billing mistakes. > > Visual clarity is needed in planning events. I find this to be a strategy mapping tool. It is necessary in project design but the cost is built up fast. ----- ### "Fantastic diagramming tool" — 5.0/5 > **Joe** | *April 21, 2025* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: Fantastic for workflows and diagramming\! Love the ability to share with teammates and external users. > > **Cons**: My least favorite thing about lucid chart is the pricing. For such a simple tool, this is way more expensive than it needs to be. > > Great\! I have used loose chart for years in large organizations and now at my own business. ----- Page: 1 / 91\ Next: [Next page](https://www.getapp.ca/software/9670/lucidchart?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/9670/lucidchart) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data