Docusign

4.8 (8,560)
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Electronic signature & document approval software

About Docusign

Docusign is changing how business gets done by empowering more than 250,000 companies and more than 100 million users in 188 countries to send, sign and manage agreements anytime, anywhere, on any device with trust and confidence.

Docusign replaces printing, faxing, scanning and overnighting paper documents to transact business. Their technology enables organizations of every size, industry and geography to make every agreement fully digital to keep life and business moving forward.


Key benefits of Docusign

Thousands of enterprise organizations in the financial services, travel, human resources, and insurance industries have chosen Docusign as their preferred e-signature platform.
Docusign for the Enterprise improves your business process with a fast, complete and trusted platform.
Fast
Accelerate business transactions throughout your organization with convenient electronic signatures that work the way your people and customers work.
Reduce the time it takes to obtain signatures on documents from days to minutes, and eliminate errors caused by manual processing or re-keying data
Simplify the entire approval process to increase accuracy and business efficiency.
Complete
Docusign provides the most robust esignature transaction management services including authentication, electronic forms, integration, and collaboration to automate any type of transaction
Support for all the ways you sign including remote, embedded, and in-person from a single platform
Integrate with your existing line of business applications, or industry platforms such as Salesforce or Microsoft.
Leverage the Dev Center resources to dramatically shorten integration time and reduce project risk
Trusted
Trust the global leader in electronic signature solutions and the number one choice of Fortune 500 companies.
Warranted by Docusign to provide a Fully ESIGN compliant process
Leverage Docusign's deep experience as the leading enterprise electronic service provider


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Not sure about Docusign? Compare with a popular alternative

Docusign

4.8 (8,560)
VS.

Starting Price

US$10.00
month
US$50.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

70
53

Integrations

No integrations found
4

Ease of Use

4.7 (8,560)
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Value for Money

4.5 (8,560)
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Customer Service

4.5 (8,560)
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RightSignature

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Reviews

Overall rating

4.8 /5
(8,560)
Value for Money
4.5/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support Software
4.5/5

Already have Docusign?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 8,560
Jon
Jon
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easily get documents digitally signed with speed.

Reviewed on 2023-02-14

It's easy for me to set up contracts to sign. It's easy for other people to execute on their...

It's easy for me to set up contracts to sign. It's easy for other people to execute on their desktop or mobile devices. This makes getting contracts completed easy for everyone.

Pros

This product was easy to implement. It features a lot of drag and drop elements for uploading contracts/documents. Drag and drop signature fields make setting up the document for sending for digital signing very easy.

Cons

I don't really have any dislikes. Docusign does everything I want. There's a new "template" feature I need to learn about. I'm sure it's really good but will take a little time to set up.

Alternatives Considered

RightSignature

Reasons for Choosing Docusign

I had Docusign before but did some work with another team that uses Right Signature. I was implementing a signature software and went back to Docusign. Excellent customer support, slightly easier to use. Prospect had easier times signing with Docusign. It seems to be more compatible with more devices overall.

Switched From

RightSignature

Reasons for Switching to Docusign

Excellent customer support, slightly easier to use. Prospect had easier times signing with Docusign. It seems to be more compatible with more devices overall.
Samara Zuri
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

An easy and secure way to accede to Documents

Reviewed on 2023-11-01

We found that DocuSign is a better way to do the signing process. We find that it simplifies the...

We found that DocuSign is a better way to do the signing process. We find that it simplifies the process and minimize mistakes and gets documents signed with ease. Thanks God we paid for this convenience

Pros

I have always had an incredible experience with DocuSign. It's intuitive and user-friendly interface make it soo easy to use. DocuSign is the queen of conveniency since it increases efficiency and mobility for it is available in a mobile app and documents ratification can be done wherever whenever. Also it is secure and ensures that docs are safe from tampering through encryption and authentication features

Cons

DocuSign pricing is Abit expensive for businesses with volumes of documents for signing. Also it is not suitable for all types of documents and use cases

Scott
Scott
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Failure

Reviewed on 2023-09-11

Horrible, our business has lost thousands of dollars due to their failure, and they expect us to...

Horrible, our business has lost thousands of dollars due to their failure, and they expect us to continue to pay thousands more for the contract they can't hold up their end on. It really is almost humorous how great customer service was initially and how fast and dramatically it changed once we signed the contract.

Pros

Initially it was a great product with great support...and then. We noticed as a company that our Job Quote closing rate fell dramatically. I started going through all of the sent quotes and noticed that a bunch of them were not even viewed by the customer. Which was weird since most of the customers were excited about receiving the quotes and ready to start their projects asap. When I started reaching out to the ones that hadn't been viewed, we were informed they never received them. The quotes were being delivered to their spam folders and with some, they were automatically being deleted since they went there. When I reached out to Docusign about this, they just ignored me. They kept closing the Case#. I kept opening a new case and they kept closing it. With no response to us. So, we canceled the card that their payment was supposed to come out of. I guess that got their attention....

Cons

Even though they can't hold up their end of the deal in delivering the quotes to customers, they refuse to let us cancel. We decided to go old school and send our quotes directly from our email and forgo the docusign route. Our acceptance rates have gone right back to where they were prior to using Docusign.

Anna
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best signature and contract management

Reviewed on 2024-03-19

It's been great using this product- and many of the other organizations we contract with use...

It's been great using this product- and many of the other organizations we contract with use DocuSign as well.

Pros

The ease of use- I am able to send out a document once, no matter how many signers there are. It's quite difficult to make a mistake.

Cons

I don't have anything negative to say about this product.

Tatiana
Overall rating
  • Industry: Insurance Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Favorite Signature Program.

Reviewed on 2023-11-01

Great program and idea, so helpful with getting contracts and other documents signed in real time.

Great program and idea, so helpful with getting contracts and other documents signed in real time.

Pros

The time stamps and verification make it great for legal documents and contracts. Being able to get the signature in real time helps to save time and money.

Cons

I would like it if a photo was taken of the person signing to help verify that this person signing is who they say they are and not just an email provided.

Showing 5 reviews of 8,560 Read all reviews

Docusign FAQs

Below are some frequently asked questions for Docusign.

Docusign offers the following pricing plans:

  • Starting from: US$10.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote.

Docusign has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Docusign supports the following languages:

Brazilian Portuguese, English, Spanish

Docusign supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Docusign has

Docusign offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

See all software categories found for Docusign.