About Deskera CRM

The Deskera CRM mobile app offers business mobility on the go. It provides a complete view of customer accounts with in-depth information about customer’s historical data, buying trends etc. It assists in identifying, tracking and optimizing sales leads and opportunities for closing sales contracts faster.

Deskera CRM offers organizations the power to manage the entire lifecycle of their customer accounts along with sales, marketing, service and customer support via a single integrated platform. The data-driven intuitive reporting tool provides real-time analysis of the performance of your business, presenting in-depth insights into the sales process while highlighting areas that need attention.

Key benefits of Deskera CRM

• Implement interactive marketing tools.
• Evaluate success of your marketing strategies.
• Effectively manage leads, opportunities, products and campaigns.
• Access up-to-date customer information on the move.
• Track recent account activities via regular updates.
• Provide a seamless after-sales customer support experience.
• Use powerful sales reporting and analytic tools.
• Gain insight into customer preferences and demand patterns.

Devices

Business size

S M L

Markets

United States, Australia, India

Supported Languages

English

Images

Login Page
Home Page
Dashboard
Sales Dashboard
Sales Orders
Add Product
Product Listing
Search Function
View 9 more
Deskera CRM video
Deskera CRM screenshot: Login Page Deskera CRM screenshot: Home Page Deskera CRM screenshot: Dashboard Deskera CRM screenshot: Sales Dashboard Deskera CRM screenshot: Sales Orders Deskera CRM screenshot: Add Product Deskera CRM screenshot: Product Listing Deskera CRM screenshot: Search Function

Features

Total features of Deskera CRM: 11

  • API
  • Activity Tracking
  • Audit Trail
  • Automatic Notifications
  • Campaign Planning
  • Conversion Tracking
  • Goal Setting / Tracking
  • Lead Capture
  • Lead Generation
  • Opportunity Management
  • Sales Reporting

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Reviews

Overall rating

4.2 /5
(13)
Value for Money
4.1/5
Features
3.9/5
Ease of Use
4.2/5
Customer Support
4.2/5

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Showing 5 reviews of 13
Dan W.
Overall rating
  • Industry: Government Administration
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LOVE IT!

Reviewed on 2020-12-07

Overall it has been great for our business due to the dashboard functions to keep track of...

Overall it has been great for our business due to the dashboard functions to keep track of everything.

Pros

The CRM Software is amazing, but I like that it has the dashboard with one place for everything

Cons

So far it has been great with no issues or problems!

Jheri K.
Overall rating
  • Industry: Plastics
  • Company size: 11-50 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Very Poor Customer Service

Reviewed on 2020-07-27

Very poor. We had some initial training sessions, but the service beyond that was non-existent....

Very poor. We had some initial training sessions, but the service beyond that was non-existent. We've been trying to get a refund but we are being ghosted by this company.

Pros

Had functionalities similar to other ERP systems.

Cons

The customer service is abysmal. We've been calling for months and can't get anyone on the phone. Nobody has answered any of our messages.

They took our money and seem to be done with us.

Sagar M.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the best all in one softwares

Reviewed on 2020-11-30

Pros

Its bookkeeping system is all the compliances ready for GST in India and the separate option for quotation sending is really helpful. How can I miss my most favorite feature that is the bank reconcilement. Apart from that the HRM system also serves the purpose and I use it for payroll and attendance management system now.

Cons

Some advanced features are missing in the CRM. I would also like to get the employee attendance tracking system in the HRM. Though it's on their roadmap.

Tjakoen S.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Value for a CRM with core features

Reviewed on 2020-11-28

Easy to use

Easy to use

Pros

They have an almost too good to be true pricing system. You only have to pay for power users (admins).

This is probably the best bang for buck in the industry. Their support is also very active and they take great effort to build their community

We got the software specifically for the CRM, but it is also bundled with great Bookeeping and HRM saoos

Cons

The only missing feature for us is inbuilt Proposals. Quoting and invoicing is includes with books. But as of now our would have to use Zapier to integrate with your proposals app.

It should be noted that they have proposals in their develop roadmap

Ryan R.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best app for your money

Reviewed on 2018-10-12

Pros

Great support team, low cost, easy to use. Implementation process was done fast with fraction of cost comparing to other apps.

Cons

Haven't found yet. Is smooth and easy to use. It's the most advanced in accounting part but it does the job.

Showing 5 reviews of 13 Read all reviews

Deskera CRM FAQs

Below are some frequently asked questions for Deskera CRM.

Deskera CRM offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Subscription, pay per month

We do not have any information about Deskera CRM features

Deskera CRM has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Deskera CRM supports the following languages:

English

Deskera CRM supports the following devices:

Android

Deskera CRM integrates with the following applications:

Zoho SalesIQ

We do not have any information about what support options Deskera CRM has

Related categories

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