Sumac
About Sumac
Manage your entire nonprofit with a single CRM! Choose the Add-on options you need to get a complete solution for your nonprofit.
Sumac also offers integrated webpages, build-in email marketing tools, and robust reporting.
Top-rated support included!
ADD-ONS
Case Management
Donations
Memberships
Grant Management
Volunteer Management
Webforms
Prospecting
Custom
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Sumac
* Streamline Operations & Do More Good
* Choose the Add-ons you Need to Get a Complete Solution
* Robust Configuration and Customization Options
* Integrated Webforms
* Built-in Email Marketing
* Quickbooks Integration
* Top-Rated Support Always Included
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United Kingdom, United States
Supported Languages
English
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Sumac: 167
Alternatives
Exware Association Management
Microsoft Excel
Blackbaud Raiser's Edge NXT
Twin Oaks
Reviews
Already have Sumac?
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
We had a challenging start, but over the past 6 months have had much better results with...
Reviewed on 2018-05-17
Pros
It is customizable to our needs (mostly). Some of the features we would find beneficial are not available.
Cons
We have encountered a number of bugs over the past few months in working with our trainer. She has been awesome in documenting and reporting them but the training time it ends up taking up in trying to find work arounds or confirm that it is in fact a bug is frustrating.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Suma is a great product. You have to subscribe.
Reviewed on 2023-05-05
Sumac is an excellent product. Have had great success with Sumac. Highly recommend it.
Sumac is an excellent product. Have had great success with Sumac. Highly recommend it.
Pros
Our organization relies on the database feature of this software on a daily basis. We also rely on the Donor Management abilities. We are now using the Board of Directors platform, which is very useful.
Cons
I really do not have any cons to mention. I have always had great tech support as long as I have been using it.
- Industry: Fine Art
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Sumac - robust and affordable CRM
Reviewed on 2015-09-22
Pros
We started using Sumac for organizing our data a couple of years ago. Before that we were swimming in excel sheets and having multiple users access the same information was problematic. We use Sumac for ticketing, memberships and donations. I like that we have one system that organizes these three aspects, as there is (as one would hope) quite a bit of overlap between those three actions. It is also useful for organizing mailing lists (either hard copy or email) and analyzing data. But most importantly for us, it's an affordable option. There are CRMs out there that are more robust but for a small non-profit we wouldn't be able to afford them. Sumac is a really cost-effective option to suit our needs.
Cons
Sumac has a lot of software updates. These updates don't fundamentally change the look or experience of using it, but the updates often require us restarting our server. The other aspect is, though they are working on this, is that the web integration is not as customizable as one might like. It's difficult to change the look or flow of it to go with our branding. Finally - there are just a lot of pop-ups for any application while using it (do you want to record this, do you want to save this, etc.) which seem unnecessary.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Experience
Reviewed on 2023-02-28
Great and Positive Experiences.
Great and Positive Experiences.
Pros
User friendlyThe support team is available to answer and help usSumac understand charitable organization needs
Cons
Nothing is perfect. However, based on our experience with Sumac, we look forward to grow with Sumac as we understand Sumac continues to update and improve.
- Industry: Sports
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent Membership Management
Reviewed on 2020-12-03
Our organization consists of 50 clubs spread throughout the Province. Each club maintains their own...
Our organization consists of 50 clubs spread throughout the Province. Each club maintains their own data which is visible only to them and to the organizations head office. This allows for consistent reporting around the Province.
Implementing the system was completed within 3 months, including converting existing spread sheets and uploading them onto the database. Training was conducted in person and online. Sumac provided initial training for the Bowls BC Administrator.
Pros
The Sumac membership management system is flexible and easily customizable. Out of the box it can be used immediately but can also be tailored to specific requirements. The Cloud based database combined with its data security allows each clubs data to be maintained separately and securely.
Cons
It is sometimes difficult to load the software onto Mac computers. This mainly due to the Mac security system that is not always fully understood by the user. Loading the software onto a windows machine is very easy.
Sumac FAQs
Below are some frequently asked questions for Sumac.Q. What type of pricing plans does Sumac offer?
Sumac offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Prices are based on your needs!
Q. Who are the typical users of Sumac?
Sumac has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Sumac support?
Sumac supports the following languages:
English
Q. Does Sumac support mobile devices?
Sumac supports the following devices:
Q. What other apps does Sumac integrate with?
Sumac integrates with the following applications:
Constant Contact, Mailchimp, QuickBooks Online
Q. What level of support does Sumac offer?
Sumac offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support
Related categories
See all software categories found for Sumac.
