
About Sumac
Sumac CRM was made for your nonprofit's unique mission and goals! It's a complete solution for contact and donor management, online fundraising, email marketing, accounting, and you can choose the add-ons you need to manage programs and data that are specific to your nonprofit.
BASIC CRM
Contact management
Payment processing
Custom reporting
Email Marketing & Receipting
Donation management
Event management
Time tracking
Invoices & Accounting
Reminders & Action Plans
ADD-ONS
Case Management
Membership Management
Course Registration
Grant Management
Volunteer Management
Forms
Proposals
Prospecting
Custom
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Sumac
* Choose any number of Add-ons
* Robust configuration and customization options
* Online donation pages that work directly with your database
* Access your CRM from anywhere
* Accounting Quickbooks Online integration
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Images






Features
Total features of Sumac: 87
Alternatives
Exware Association Management

Microsoft Excel

Kindrid

NewOrg

Reviews
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- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent and good value for money
Reviewed on 2018-05-11
Pros
Flexible and good value. It provides just the right structure yet flexible enough to customize for emerging needs.
Cons
Could use more ease of use features. WOuld love to have documents stored on individuals so that all users can access.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Sumac is an affordable, customizable system for case management and reporting.
Reviewed on 2017-08-10
Pros
Sumac provides a customizable platform for managing our programs and services, tracking communications and case management. We are planning to expand our use and utilize more modules and expand our use of existing ones. The software is growing with us as we move a team into an online Case Management model after 30 years of pen and paper. We have set it up so we master uses one at a time and have eased the transition of staff. This has been a blessing as I have worked with other organizations that have lost staff as an out of the can software full of bugs was implemented with little room for transition.
While for some the customization may be a challenge the benefit is huge. If you do not have someone to work with to complete the customizations there is an affordable option available working with the Sumac team.
Cons
The email component does not allow for, (or I have not figured out how to), multiple emails, so we only use it for mass emails as the responses can only go to one address.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
We use Sumac because it consolidates member and donor data in one place at a reasonable rate.
Reviewed on 2018-05-08
Pros
I think the history tab, where I can see an entire person's donation, membership and communication history in one place.
Cons
I don't like that it's not terribly flexible and that the web integrations aren't mobile compatible. I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Indispensable tool at our office. There's no facet of our operation that doesn't rely on...
Reviewed on 2018-05-09
Flexibility.
Can easily grow.
Different levels of security and accessibility.
Great support.
Always...
Flexibility.
Can easily grow.
Different levels of security and accessibility.
Great support.
Always adding new modules.
Pros
It integrates everything. With Sumac we can generate output to determine trends or targets, even deficiencies, by combining seemingly unrelated data. There's no data-based relationship we cannot explore and mine for fresh insights.
I like that it is held off-site so that we do not have to worry about additional data security. Of course, this also makes our Sumac data available anywhere, anytime.
Cons
Some of the modules have a steeper learning curve, but I don't see how that's avoidable. The biggest deficiency for me is that I would love an ap (application). Personally, I work with an iPad and right now I cannot access Sumac with that platform.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Sumac has been extremely helpful to our organization to track our client and donor database.
Reviewed on 2018-05-10
Pros
I especially like the facility for reporting. I like how it interfaces with other programs such as Excel and Simply Accounting. I also love how it does automatic credit card transactions.
Cons
I can honestly say that It has been rare that I have had issues with this program. It has always been because of my lack of knowledge of it's capabilities. A phone call will usually clear up any issues I have.
The only problem we have encountered is to link our website donations to the program. We are still not sure where this glitch lies.
Sumac FAQs
Below are some frequently asked questions for Sumac.Q. What type of pricing plans does Sumac offer?
Sumac offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Prices are based on your needs!
Q. Who are the typical users of Sumac?
Sumac has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Sumac support?
We do not have any information about what languages Sumac supports
Q. Does Sumac support mobile devices?
Sumac supports the following devices:
Android (Mobile), iPad (Mobile)
Q. What other apps does Sumac integrate with?
Sumac integrates with the following applications:
Constant Contact, Mailchimp, Quickbooks Online
Q. What level of support does Sumac offer?
Sumac offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support
Related categories
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