--- description: Detailed reviews on ManageEngine ADSelfService Plus based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ManageEngine ADSelfService Plus with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ManageEngine ADSelfService Plus Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Password Management Software](/directory/677/password-manager/software) > [ManageEngine ADSelfService Plus](/software/91820/adselfservice-plus) # ManageEngine ADSelfService Plus Canonical: https://www.getapp.ca/software/91820/adselfservice-plus Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/91820/adselfservice-plus?page=2) > ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. It helps domain users to perform self service password reset,self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. > > Verdict: Rated **4.6/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ManageEngine ADSelfService Plus \- Reduced Cost of Help-desk Tickets - Improved Employee Productivity - Superior Return on Investment - Accountability of Actions performed can be maintained - Easiness in Deployment - Reduce dispelled sensitive information: - Employ your Resources for better tasks - Avoiding repetitive tasks and deployment in more challenging tasks. - Customize with your own logo - All time Access from a web portal - Reduced Employee Frustration - Real Time Update of User Information ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 63 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$595.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: ADSelfService Plus is licensed based on the number of domain users. Our product is completely free for 50 domain users. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands and 125 more ## Features - Access Control - Access Controls/Permissions - Access Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Security - Audit Management - Audit Trail - Authentication Software - Biometrics - Compliance Management - Credential Management - Data Synchronization - Employee Database - Group Passwords - Identity Federation - Knowledge-Based Authentication - Mobile Access - Mobile Authentication ## Integrations (38 total) - 15Five - ADP Workforce Now - Aha\! - AppDynamics - ArcGIS - Assembla - AssetSonar - Bamboo - BambooHR - BigPanda - Blackboard - Dynamics 365 - Formstack Forms - Freshdesk - Freshservice ... and 23 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Password Management Software](https://www.getapp.ca/directory/677/password-manager/software) ## Related Categories - [Mobility Software](https://www.getapp.ca/directory/290/mobile/software) - [Cloud Security Software](https://www.getapp.ca/directory/291/cloud-security/software) - [Server Management Software](https://www.getapp.ca/directory/647/system-administration/software) - [Password Management Software](https://www.getapp.ca/directory/677/password-manager/software) - [Remote Work Software](https://www.getapp.ca/directory/1699/remote-work/software) ## Alternatives 1. [ManageEngine AD360](https://www.getapp.ca/software/2063670/manageengine-ad360) — 4.6/5 (35 reviews) 2. [FastPass SSPR](https://www.getapp.ca/software/2071591/fastpass) — 4.8/5 (13 reviews) 3. [Rippling](https://www.getapp.ca/software/112141/rippling) — 4.9/5 (4883 reviews) 4. [Imprivata OneSign](https://www.getapp.ca/software/2047920/onesign-fastpass) — 4.8/5 (20 reviews) 5. [Conecta Suite](https://www.getapp.ca/software/2060912/conecta-suite) — 4.9/5 (47 reviews) ## Reviews ### "Great for unlocking and resetting passwords" — 5.0/5 > **Marc** | *March 11, 2018* > > **Pros**: Free for up to 50 users, free trial, and easy to setup. This is a great solution for those field users that never get into the office or have a domain joined PC. They can reset their password from a web page of mobile app. > > **Cons**: A little bit of trouble securing it with SSL, but all in all very little issues. Maybe a perpetual licensing model would be nice too. ----- ### "A robust, web-based, multi-platform, self-service solution" — 5.0/5 > **Verified Reviewer** | *July 31, 2018* | Oil & Energy > > **Pros**: This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent helpdesk issues allowing us to maximize IT resources. Both the enterprise and its users can feel secure with the multi-factor authentication techniques Single sign-on (SSO) feature based on Microsoft Windows Active Directory enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk Free SMS, email and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout. > > **Cons**: There have been times when we had problems because the user has forgotten the answers to their security questions, but support was very helpful and the issue was resolved quickly. ----- ### "Questions to presale took longer than expected." — 3.0/5 > **Dan** | *April 12, 2018* > > **Pros**: Password reset is easy to use, nice that you can use ad account phone number to reset passwords for users. > > **Cons**: Licensing could be bryter. Id like to see automatica revoking of licenses for accounts that have been disabled for x days. You can set auto block for disabled accounts but if the user is activated again, the license is blocked. ----- ### "Easy to use" — 4.0/5 > **Verified Reviewer** | *April 24, 2018* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Ad self service plus was very easy to configure and start using with our employees. It has saved our IT support staff many hours responding to locked out users accounts and forgotten passwords. Since we are a 24x7 business, it is especially helpful for employees help themselves instead of waking up the support person on call. > > **Cons**: I haven't been able to get the automated answer import to work. I have scheduled a job that imports a daily generated csv file from our hr system, but I can only run it manually. I have a ticket open to get it resolved, so hopefully we can start utilizing the full functionality soon. > > Lower support costs, less burnout from unlocking accounts and resetting passwords. ----- ### "More Flexibility from a Password Reset Tool Than Offered by Microsoft" — 5.0/5 > **Verified Reviewer** | *January 24, 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: When my organization implemented AD, one of the first questions that came up was "How can we make sure our users are notified when their passwords will expired, before they actually expire?" Another question was "How can we give them a safe and secure way to change the password if they are remote?" ADSelfService Plus was able to answer both of these questions for us, and it does so with ease. This is largely a set it and forget it tool for us - rarely do I ever have to go back and make changes. It just works, which is a high mark for any software. > > **Cons**: For the price, I'd expect a little bit more functionality. Yes, this is a pretty basic tool that does its job well, but it is a little pricey for doing that basic job. > > I've been using ManageEngine tools for a few years now. My organization held off on implementing AD because we heard some of the horror stories of managing it and keeping it safe and secure. ManageEngine makes several tools that make AD management significantly, and ADSelfService Plus is no exception. Its one of those tools that largely goes unnoticed, but its something that we can't live without. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/91820/adselfservice-plus?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/91820/adselfservice-plus) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data