--- description: Detailed reviews on LogicMonitor based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare LogicMonitor with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: LogicMonitor Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/113/website-monitoring/software) > [LogicMonitor](/software/91805/logicmonitor) # LogicMonitor Canonical: https://www.getapp.ca/software/91805/logicmonitor Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/91805/logicmonitor?page=2) > Cloud-based full-stack observability platform for enterprise IT, MSPs, and DevOps teams, covering infrastructure, APM, and log. > > Verdict: Rated **4.6/5** by 119 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of LogicMonitor \* Provides unified visibility across hybrid IT environments by consolidating metrics, logs, and traces from on-premises, cloud, and containerized infrastructure into a single interface, reducing context-switching across disparate tools. \* Accelerates root cause analysis through AIOps-driven anomaly detection and dynamic alerting, helping operations teams identify and resolve incidents faster than manual threshold-based approaches. \* Automates infrastructure discovery and monitoring configuration, significantly reducing the manual effort required to onboard new devices, services, and cloud resources. \* Supports capacity planning and resource forecasting with trend-based analytics, allowing teams to anticipate bottlenecks and make informed infrastructure investment decisions before performance degrades. \* Enables MSPs to manage multiple client environments from a single multi-tenant platform with role-based access controls, customizable dashboards, and isolated data views per account. \* Integrates with leading ITSM, collaboration, and cloud platforms, allowing alert routing and incident workflows to operate within existing toolchains without requiring custom middleware. \* Delivers customizable dashboards and reporting tailored to technical and executive audiences, supporting communication of infrastructure health across organizational levels. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 119 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: LogicMonitor - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: One platform, endless possibilities. LogicMonitor is a unified observability platform that includes fully-automated monitoring of infrastructure, cloud, containers, networks, servers, databases, storage, and website uptime. Log analysis and application performance monitoring are available as additional services for even more insights. Contact LogicMonitor directly for more pricing information or a 14-day free trial. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Germany, India, Ireland, Mexico, Netherlands, Singapore, United Kingdom, United States ## Features - AI Agent Configuration - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Adaptive Learning - Alerts/Notifications - Anomaly Detection - Automated Routing - Autonomous Task Execution - Availability Testing - Bandwidth Monitoring - Baseline Manager - CPU Monitoring - Capacity Analytics - Capacity Management - Configuration Management - Cost Management - Credential Management ## Integrations (3 total) - ConnectWise PSA - Microsoft Teams - ServiceNow App Engine ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Website Monitoring Software](https://www.getapp.ca/directory/113/website-monitoring/software) ## Related Categories - [Website Monitoring Software](https://www.getapp.ca/directory/113/website-monitoring/software) - [Application Performance Management Tools](https://www.getapp.ca/directory/270/application-monitoring-performance/software) - [Network Monitoring Software](https://www.getapp.ca/directory/480/network-monitoring/software) - [Network Management Software](https://www.getapp.ca/directory/2099/network-management/software) - [AIOps Platforms](https://www.getapp.ca/directory/3789/aiops-platforms/software) ## Alternatives 1. [Site24x7](https://www.getapp.ca/software/91129/site24x7) — 4.7/5 (382 reviews) 2. [ManageEngine OpManager](https://www.getapp.ca/software/90387/manageengine-opmanager) — 4.6/5 (343 reviews) 3. [N-central](https://www.getapp.ca/software/1999255/n-central) — 4.2/5 (253 reviews) 4. [ManageEngine Applications Manager](https://www.getapp.ca/software/101853/manageengine-applications-manager) — 4.6/5 (268 reviews) 5. [Datadog](https://www.getapp.ca/software/91489/datadog-cloud-monitoring) — 4.6/5 (369 reviews) ## Reviews ### "Great Product\!" — 5.0/5 > **Trevor** | *February 22, 2016* | Banking > > **Pros**: • Pricing Structure. You pay per device, not per switch port, etc. like other expensive products out there • It works for a small company, but can easily scale to meet the needs for even a ginormous company. • Support has been fantastic in helping us get things going, we were up and going within a day (vital for our already busy IT staff) • We can now receive phone calls, text messages, and e-mails for ANYTHING we want monitored that goes over its defined threshold. If a server or even a SERVICE we monitor goes down at 4am, LogicMonitor let's us know\! > > **Cons**: I honestly cannot think of any. Maybe more mobile app features? They have a app, but it's pretty new. But there's not much need for it immediately. It's mostly for NOC purposes, you're not going to monitor all this stuff from a phone typically anyways. But they do have a app. > > I work for a company that’s split into 10 branch locations. We have only around three IT employees for our company. We decided to look for a networking monitoring program since we are growing quickly and we need a program to provide the health status of our network in a moments notice to find problems, also to help prevent them. We spent a lot of time researching into numerous products, and we decided to go with LogicMonitor. Where there was once darkness, there is now light\! We currently also set up three 48 inch TV’s with chrome OS micro pc’s behind the TV’s for our datacenter. It nicely rotates through all of our monitored devices. Overall it has provided invaluable information to us, is priced competitively, very easily setup, and it does its job well. What more can you ask for in regards to a Network Monitoring solution? ----- ### "Outstanding; Highly Recommended." — 5.0/5 > **Mike** | *August 10, 2015* | Higher Education Software > > **Pros**: -Relatively low-effort administration -Exceptionally convenient -Extensive "Out-of-Box" definitions supporting a wide range of vendor product families -Well-thought UI -Time spent with LogicMonitor is time learning about the status of your IT Operations, not time spent fighting with a balky, uncooperative monitoring application > > **Cons**: -Not every organization is ready, willing and/or able to transition from CAPEX thinking to the OPEX-centered SaaS world. -Works best for locations with multiple Internet connections, since loss of Internet connectivity prevents the uploading of collected data to LogicMonitor's cloud processing: there is no local UI. -Not suitable if your use case demands absolute (immediate ms-by-ms) real-time visibility: there is some latency involved in transmitting collected data to the cloud for processing and presentation. > > Our use case is centered on routers, switches, wlan and other infrastructure hardware components of the service-delivery stack as opposed to servers, applications, etc. Based on LogicMonitor's performance to-date, I would fully expect that we will expand its role. In selecting LogicMonitor, we heavily weighted factors related to administrative overhead and convenience. On both counts LogicMonitor gets the highest marks: 1)We no longer spend time installing a bloated monitoring application on a server (physical or otherwise) or fighting to upgrade any part of the application's components. 2)We no longer spend time sustaining remote access mechanisms that make it cumbersome to view our monitoring data...wherever and whenever that data is needed, a browser is all that is required. I highly recommend LogicMonitor as a source of powerful and valuable insight that can be leveraged to maximize the ROI of your IT service-delivery stack. ----- ### "An exercise in sadness" — 3.0/5 > **Phil** | *May 18, 2023* | Financial Services Software | Recommendation rating: 3.0/10 > > **Pros**: I can't think of much that I have found that I like. > > **Cons**: The learning curve is steep. Coming from other products (SolarWinds and WhatsUp Gold), there doesn't seem to be much commonality in how things work. There don't seem to be any preconfigured settings for common devices that would get things usable quickly, everything feels like it is building it from scratch and learning how LM does things. While extremely customizable, I don't have countless hours to make this work. I want to be able to monitor things and customize when necessary. > > This is supposed to replace our existing monitoring tools, but has caused extreme frustration with those of us tasked with building, monitoring, and maintaining it. ----- ### "Excellent solution to monitor the performance of applications." — 4.0/5 > **Caroline** | *May 30, 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: A software with a very simple and intuitive interface so it is easy to use, is ideal to carry out the monitoring of the performance of the activity of each business application, has metrics that allow it to be very simple to follow up on this process, In addition to its support team is really efficient because if you have any questions with the functions provided by this software you can go to them and very friendly and colloquial lend their help so that you have the correct operation, something else What is worth mentioning and what is really an advantage is that if you notice any problem or malfunction issues alerts that allow you to solve the problem quickly to avoid further damage or loss of time. > > **Cons**: For users without knowledge in the field can be complicated the use of such software, in addition to still has features to improve as provide much more detailed reports to have better knowledge of a problem. > > A software that is undoubtedly efficient to carry out the monitoring of applications and can also monitor not only the physical infrastructure but also the virtual one, in this way you are aware of any inconvenience or malfunction to be able to solve it in the shortest time possible or prevent them in a way that leads to much larger problems. ----- ### "Single pane of glass" — 5.0/5 > **Mike** | *December 9, 2018* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Easily discovers 95% of what my systems and devices are doing out of the box without any need to specifically enable services to watch and monitor for. From here I can then write custom monitors. If it can be turned into a number it can be graphed and if it can be graphed you can alert on it. > > **Cons**: Too much javascript making it a heavy application for mobile devices to operate. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/91805/logicmonitor?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/91805/logicmonitor) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data