--- description: Detailed reviews on SessionCam based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare SessionCam with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SessionCam Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Web Analytics Software](/directory/109/web-analytics/software) > [SessionCam](/software/91676/sessioncam) # SessionCam Canonical: https://www.getapp.ca/software/91676/sessioncam Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/91676/sessioncam?page=2) > Use SessionCam to record every customer journey made on your website. Replay individual sessions, generate heatmaps, understand and investigate funnel and form drop-off. SessionCam is a cloud-based solution that helps tackle abandonment, improve conversion and reduce support costs. > > Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SessionCam SessionCam can be used for: - website conversion rate optimization (CRO) - improving website usability (UX) - improving website customer experience - digital experience management ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SessionCam - **Location**: Norwich, UK - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$500.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Try SessionCam for free Or Find out more about the Premium Enterprise Plan - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom, United States ## Features - API - Activity Tracking - Campaign Management Software - Conversion Rate Optimization - Conversion Tracking - Customer Journey Mapping - Customer Segmentation - Funnel Analysis - Goal Setting/Tracking - Heatmaps - Multiple Site Management - Pageview Tracking - Real-Time Analytics - Referral Tracking - Search/Filter - Site Search Tracking - Time on Site Tracking - User Interaction Tracking - Visitor Tracking - Visual Analytics ## Integrations (3 total) - Google Analytics 360 - Olark - VWO Testing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Web Analytics Software](https://www.getapp.ca/directory/109/web-analytics/software) ## Related Categories - [Web Analytics Software](https://www.getapp.ca/directory/109/web-analytics/software) - [Website Monitoring Software](https://www.getapp.ca/directory/113/website-monitoring/software) - [Marketing Analytics Software](https://www.getapp.ca/directory/602/marketing-analytics/software) - [Personalization Software](https://www.getapp.ca/directory/609/personalization-behavioral-targeting/software) ## Alternatives 1. [New Relic](https://www.getapp.ca/software/20443/new-relic) — 4.5/5 (195 reviews) 2. [Peek Pro](https://www.getapp.ca/software/101385/peek-pro-tour-operator-software) — 4.7/5 (794 reviews) 3. [Lucky Orange](https://www.getapp.ca/software/112955/lucky-orange) — 4.7/5 (260 reviews) 4. [EngageBay CRM](https://www.getapp.ca/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Marketing 360](https://www.getapp.ca/software/104247/marketing-360) — 4.5/5 (1132 reviews) ## Reviews ### "Backbone of Digital Operations and UX analysis" — 5.0/5 > **Jim** | *December 17, 2018* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Ease of use built for surfacing actionable insights. Always improving new features for customers from feedback Easy to implement and maintain Surfacing opportunities by technology segments - very handy\! > > **Cons**: Can only record percentage of traffic to manage cost however the new service model coming early 2019 will resolve this. Cannot do user management yourself - need to request via account manager - which is very fast BTW. > > Overall we have had a good experience with both the software, account team and consultancy services ----- ### "Great tool for seeing how people use your website" — 5.0/5 > **Matthew** | *October 17, 2018* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The Funnels are great for understand customer journeys. The Errors area is great for finding where your messaging is not working and the Heatmaps help you to understand what works where. > > **Cons**: I cannot customise my homepage to give me a view of what I want to see so have to go looking each time I log in. Not a major problem for me but new users would find it a little hard to start with. > > Great tool and great people to work with. They are always willing to help you out and willing to listen to new ideas and changes that would be good additions to Sessioncam. ----- ### "A mid level session replay tool" — 3.0/5 > **Verified Reviewer** | *December 9, 2019* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: SessionCam was pretty decent at session replay with some heat-mapping and conversion funnel abilities as well. > > **Cons**: What I liked lease about the tool is that it felt semi basic. I think that TeaLeaf has better reporting capabilities (specifically around summarizing customer errors). > > We needs a more affordable session replay tool and SessionCam did not disappoint us there, however, I think there are more advanced tools out there with easier to digest reporting. ----- ### "Replay at it's best - However some features need an element of finesse" — 5.0/5 > **Stephen** | *October 17, 2018* | Insurance Software | Recommendation rating: 8.0/10 > > **Pros**: The session replay on sessionCam is outstanding. From all suppliers in this field SessionCam still tops. Good array of features available in the console. We use Alerts to facilitate basket abandonment and heatmaps for static pages. > > **Cons**: Split sessions - Known issue with Safari browsers, I've raised this before and been told nothing can be done. I've recently been working with DoubleClick and AWIN to add sitewide code snippets to address this issue for their tags. SessionCam recorder using an of date jQuery library - flagged by our Information Security as risk. > > I've had some challengers in the past with support, however over the last 3-6 months I've seen the service levels greatly improve. Our new account manager is doing a great job of offering services and being very proactive in addressing issues. Well done. ----- ### "Excellent product" — 5.0/5 > **Kerry** | *September 27, 2018* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Watching recordings of users on my website and seeing where they struggle the most. The error reporting and form analytics are really useful too. > > **Cons**: There was nothing is disliked about this software. > > We use SessionCam to optimize and improve our website. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/91676/sessioncam?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/91676/sessioncam) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data