About MemberClicks

Over 3,000 associations, chambers, and AMC’s trust MemberClicks’ top-rated software and industry-leading service for simpler, more productive membership management.

Engage members and increase revenue with integrated website management, database management, email nurturing, reporting and analytics, event management for in-person or virtual events, learning management, job postings, and more.

Our clients love us for our client service even more than our software!

Pricing starting from:

US$238.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of MemberClicks

- MemberClicks provides an optional website, tailored to your organization, and shows clients how to easily manage it, reducing cost and effort of managing complex third-party websites
- Acquire, engage, and retain members with email and member management platform
- Gain member insights and manage member lifecycles with database management, reporting, and analytics suite
- Automate renewals and payment processing
- Host memorable virtual and in-person events with event management software including registration, website, conference application for a professional experience
- Provide professional development to members with learning, continuing education, and certification management
- Help enhance members' careers and generate revenue a career site and job board tailored to each organization

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$238.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

MemberClicks Software - Main Dashboard - A high level overview of your association and activity
MemberClicks Software - Payment Management - payments, invoicing & payment processor details
MemberClicks Software - Events & Financials Dashboard - Easily see upcoming and historical information in one easy-to-use solution
MemberClicks Software - Job Board - Build membership value and generate revenue through a branded job board
MemberClicks Software - Exceptional Customer Support - Reach us by phone, live chat, email and our 24/7 video and help sections
View 6 more
MemberClicks video
MemberClicks Software - Main Dashboard - A high level overview of your association and activity MemberClicks Software - Payment Management - payments, invoicing & payment processor details MemberClicks Software - Events & Financials Dashboard - Easily see upcoming and historical information in one easy-to-use solution MemberClicks Software - Job Board - Build membership value and generate revenue through a branded job board MemberClicks Software - Exceptional Customer Support - Reach us by phone, live chat, email and our 24/7 video and help sections

Features

Total features of MemberClicks: 71

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Attendee Management
  • Attendee Tracking
  • CRM Software
  • Calendar Management
  • Chapter Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management Software
  • File Sharing Software
  • Financial Management Software
  • Forms Management
  • Fundraising Management
  • Grant Application Management
  • Grant Award Tracking
  • Group Registration
  • Jobs Board
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mobile Access
  • Newsletter Management
  • Online Registration
  • Payment Processing Software
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Self Service Portal
  • Sponsorship Management
  • Third Party Integrations
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Wild Apricot

4.5
#1 Alternative to MemberClicks
Wild Apricot is the #1 online membership software for associations, non-profits, and clubs. Allow Wild Apricot to...

YourMembership

3.8
#2 Alternative to MemberClicks
YourMembership is an affordable, all-in-one member management software built for small to mid-sized associations and...

Member Solutions

4.0
#3 Alternative to MemberClicks
Member Solutions is a cloud-based membership management software for use by fitness clubs, personal trainers, yoga and...

Cvent Event Management

4.4
#4 Alternative to MemberClicks
Cvent provides online event planning and management, web survey and email marketing software for event planners,...

Reviews

Overall rating

4.4 /5
(433)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support Software
4.8/5

Already have MemberClicks?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 433
Jackie R. Jackie R.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Exceptional customer service makes this product TOP RATED!

Reviewed on 2021-06-01

MemberClicks has enabled us to provide a more useful website. Our engagement has increased and...

MemberClicks has enabled us to provide a more useful website. Our engagement has increased and members are able to easily find pages they are looking for. The event management is very user-friendly. I give them an A+ in customer service and continued improvements!

Pros

As a small organization its important to have access to customer support. Memberclicks excels here. The product is very user-friendly and customizable to my needs. They continue to improve the product and we are very happy to partner with them. The reports you can run provide real-time information and help us provide quality service to our members.

Cons

Getting use to the layout of the pages requires extra effort when placing items on the page. Learning to use tables helps the best but still requires attention to detail. Sometimes I spend extra time lining the pages up to keep the professional appearance.

Alternatives Considered

Wild Apricot

Reasons for Choosing MemberClicks

Poor customer support in YourMembership after the merge. I felt maybe they just grew too fast and didn't have the staff to manage.

Switched From

YourMembership

Reasons for Switching to MemberClicks

The sales team did a great job finding us references to check quickly that supported their claim to exceptional customer service and a quality product.
Gale M. Gale M.
Overall rating
  • Industry: Mental Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Why I chose MemberClicks

Reviewed on 2020-10-13

Getting several stand alone products all inclucded with MemberClicks saves time and funds. The...

Getting several stand alone products all inclucded with MemberClicks saves time and funds. The customer services is the most outstanding we have ever experienced.

Pros

Outstanding Customer Service. Response to suggestions . Users experience and ease of set up. Detailed directions. Contact center, collection of funds, upload options for media, all included with data base. End-user experience. Reports for easy viewing.

Cons

Calendar-lack of diversity to have live programs dates and on-demand event with continuous dates which overloads the calendar. Forms can be challenging with expanded programs. Lack of end user to upload files to their profile.

Alternatives Considered

YourMembership and Member Solutions

Reasons for Choosing MemberClicks

Needed more options, expanded programing, better customer service.

Switched From

Wild Apricot

Reasons for Switching to MemberClicks

Customer services. Items included in the package such as contact center and payment system. Rating by other customers.
Shirley G. Shirley G.
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Memberclicks is a Good Software for a small business

Reviewed on 2021-11-17

I have been using Memberclicks for at least 15 years. I started out on the Classic platform. The...

I have been using Memberclicks for at least 15 years. I started out on the Classic platform. The current platform is fine although form-making can still cause some issues. I use it everyday and have figured out how to do things with my own work-arounds. I attend the users group for Oasis, and the LMS group. We have LMS, Review and the Conference software. We just used LMS for a virtual Conference and I have several suggestions for improving LMS. I see that Personify is changing names (LMS is now Classroom) and we are MC Professionals. What else is coming in the future other than a hike in price for an already expensive system? Memberclicks is fine. I know that does not sound like a rousing endorsement but it is the best our association could find when we decided to change vendors. I am familiar with the software. The customer service is excellent! The response time is phenomenal and they help me with the information they share . I have written to them and called. Always the same excellent service. For the service alone, I wouldn't leave Memberclicks.

Pros

The most impactful features are the creation of a database and the ease of creating forms for Event Management.

Cons

I am not yet a fan of the new Contact Center. I wish that there was a connection with the old contact center so that our messages and images can be available. I know there are work arounds but in this day and age they shouldn't be necessary. I often wonder if the people writing the software are actual users. What seems intuitive and current to them may not translate to being intuitive and modern to the users. Do you test with your users while it is being built? We are small with about 500 members and prospects.

Nancy G. Nancy G.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Using product for two months and feeling frustrated

Reviewed on 2018-10-08

I did not have a positive experience with my on-boarding specialist. There was often confusion...

I did not have a positive experience with my on-boarding specialist. There was often confusion about appointment times; work that was promised was not completed timely; in fact, some of it has still not been done and we have been live for two months. When the system went live, renewal notices were sent to all my members and they were only supposed to go to the ones that had lapsed. My Board of Directors approved the rather large expenditure to purchase the system and then my credibility was impacted when I had to explain why members that had already paid for the year, were receiving a bill. Even though I had put in writing to the on-boarding specialist that the renewal notices for 2019 were to go our in November 2018, they went out September 1st. When I questioned this, I was told there was a bit of confusion. Thank goodness the help team members have been responsive and have tried to help sort out any problems.

Pros

As the director of a member based association, I contacted my fellow directors in other states that were using MemberClicks to ask about their experience with the product. They all recommended it noting just a few problem areas. I had an amazing demo experience with a very knowledgeable and friendly staff person who sold me on the product. Having the ability to track membership, generate invoices and track payments was a key reason for choosing the product. I hope that in a year's time, my comfort level with using the system will be such that I can realize the benefits we envisioned when purchasing the product. I will say the help desk staff are very responsive and accessible.

Cons

I have used other AMS products in other jobs so I have a basis for comparison in terms of what these systems can do. I would like to see MemberClicks streamline the creation of notices for members. For example, right now I have to create a notice for every single type of member (e.g. notice about payment of dues). It would be much easier if I could create a notice and then click which members it applies to rather than having to copy and paste the info into 8 different notices. Also, I know there are videos and staff available by e-mail but it would be helpful to have a guide or instruction manual that includes step by step instructions, rather than having to search through a bunch of articles. Also, I would love to be able to produce membership and revenue reports.

Jessica P. Jessica P.
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Memberclicks Review

Reviewed on 2021-11-17

It has been good, I know everyone is short staffed, but the lack of customer service and delayed...

It has been good, I know everyone is short staffed, but the lack of customer service and delayed wait times puts a lot of stress on a one person run organization

Pros

The one stop shopping for everything in one place is great. Website, email, and membership management.

Cons

I feel like updates are not always communicated, a new features can be difficult to use without a heads up on how to use them.

Response from Personify

Thank you Jessica for your review. If there is anything we can help with, please contact us.

- MemberClicks Team

Showing 5 reviews of 433 Read all reviews

MemberClicks FAQs

Below are some frequently asked questions for MemberClicks.

MemberClicks offers the following pricing plans:

  • Starting from: US$238.00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing is based on the number of member profiles in your database. We offer both monthly and annual payment options. For more details, see the link to our pricing page above.

MemberClicks has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

MemberClicks supports the following languages:

English

MemberClicks supports the following devices:

We do not have any information about what integrations MemberClicks has

MemberClicks offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

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