Gmail

Free email and inbox management app, from Google

4.8 /5 (3132 reviews) Write a Review!

Gmail Overview

What is Gmail?

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite). With 15GB of email storage provided for free, users can access Gmail as secure webmail, as well as via POP3 or IMAP4.

Gmail automatically sorts emails into separate, customizable tabs (e.g. Primary, Social, Promotions, Updates) which users can add or remove as desired. Both inbound and outbound messages can be translated into other languages in Gmail, where users can also respond to invites, track packages, and leave reviews, without leaving the app.

Starring and custom color labels let users neatly organize email threads (conversations), while Google-powered search allows users to locate messages from any thread, quickly and easily.

With Gmail's Hangouts, users can instant message with others, as well as host video calls with up to 15 participants, straight from their inbox. The platform is accessible from any mobile device, via either native mobile apps for Android or iPhone/iPad, or via a native mobile web app.

Gmail Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

Gmail is a free email service.

Gmail is also rolled into Google Workspace.


Gmail Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

Choose from Gmail's inbox themes, or select your own image to use as a custom theme
RSVP to event invites, track packages, review products, and more, without opening any emails
Maintain visibility on your inbox while you compose new messages
View attachments instantly, without leaving Gmail
Access your inbox from any device via native mobile apps or the Gmail mobile web app
Read and respond to messages online & offline
Gmail screenshot: Choose from Gmail's inbox themes, or select your own image to use as a custom theme Gmail screenshot: RSVP to event invites, track packages, review products, and more, without opening any emails Gmail screenshot: Maintain visibility on your inbox while you compose new messages Gmail screenshot: View attachments instantly, without leaving Gmail Gmail screenshot: Access your inbox from any device via native mobile apps or the Gmail mobile web app Gmail screenshot: Read and respond to messages online & offline

Gmail Reviews

Gmail Reviews

Overall rating
4.8
/
5
Excellent
2622

Very good
456

Average
49

Poor
3

Terrible
2

Value for Money
4.8
Features
4.7
Ease of Use
4.8
Customer Support
4.5
98% recommended this app
Selena D.

Gmail works for me

I use my Gmail account to make phone calls, send and receive emails and attachment I love it. I never miss an email. I am completely confident that when I send my emails or attachments that they will be received immediately. I love the Hangout option that is available with Gmail, I use that often as well. My overall experience has been a good one with Gmail and I don't plan on using any other email apps in the near future. Gmail is the easiest app to use for communicating and grouping chats and emails. It is easy to forward attachments as well.


Funsho R.

Gmail Review

I have had great experience using G-mail, It very easy to use and simple to understand .


Aasis Y.

Reliable and easy to navigate email service

My Organization has been using Gmail for the last 3-4 years. I have been personally using Gmail since it was launched in 2005-06. For personal use, I always advocated the use of Gmail over other email service providers. On the professional front, I think Gmail is a good tool and they are making progress in the right direction. They still have a long way to go to compete with MS Outlook that is specifically used for official purposes. I believe that Gmail needs to work on its ability to showcase the email threads in a better manner, provide the flexibility to include one email in another as an attachment by simple drag and drop and finally there are a lot of options available in Gmail which are not easy to find. For example: meeting schedules, how to delay sending an email in Gmail.


Justin emanuel J.

Top Teir Number 1 Email Service

Gmail is a great easy to use fast quick reliable service .number one in the industry and my favorite provider .


Verified Reviewer

Your first email choice

I use several email softwares, Gmail is a good option widely accepted in many business and is great for entrepreneurs.


Selena D.
Industry: Food & Beverages
Company size: 10,000+ Employees

Gmail works for me

Used Daily for 2+ years
Reviewed on 2021-01-09
Review Source: GetApp

I use my Gmail account to make phone calls, send and receive emails and attachment I love it. I never miss an email. I am completely confident that when I send my emails or attachments that they will be received immediately. I love the Hangout option that is available with Gmail, I use that often as well. My overall experience has been a good one with Gmail and I don't plan on using any other email apps in the near future. Gmail is the easiest app to use for communicating and grouping chats and emails. It is easy to forward attachments as well.

Pros

Gmail is so easy to use. I love the extra features that Yahoo does not offer, like phone calls and hangout.
When I finally discovered Gmail I deleted my Yahoo account. I like all the extra features on my Gmail account. I like the Hangout the most. I I use it for group video chats mostly for work. I have never had a delay or problem with the video chat. I even like it better than the Zoom app. Overall Gmail is the best email option for me. I check my email at least once a day and I use Hangout at least once a week. For that reason I encourage people to use Gmail for the opportunity for free communication. There is another advantage for Gmail which has helped me greatly. Gmail saves your information so it makes it easier to change cell phones, so very helpful.

Cons

I feel there are no cons with Gmail. At least not for me. I have been using it for over 5 years and have not even found a glitch. The way it is set up is much sleeker and neater than the Yahoo in witch I was using over 8 years. I do not really have any complaints I am a huge fan of Gmail. I did have to try multiple time to create my user name so I ended up using a suggested user name, it took me a while to get accustom to that so that is my one complaint about Gmail. As I stated before I have been using Gmail for years and haven't had any problems with it. I use my Gmail account daily so I haven't had to dealing with the disadvantage that people see if your Gmail is not as active, it will be shut down on you.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Funsho R.
Industry: Education Management
Company size: 11-50 Employees

Gmail Review

Used Daily for 2+ years
Reviewed on 2020-11-17
Review Source: Capterra

I have had great experience using G-mail, It very easy to use and simple to understand .

Pros

I use G-mail like everyday. I use Both the Web and the Mobile App. Gmail is great. It's easy to Set-up and has greats features like the Hangouts which allows you to chats from anywhere, The Conferencing which allows you to have a Video Conferencing, Compose features which allows you to send information and also attach files. The Inbox helps you to view and Organize your Messages. Gmail also have the Signature Features and the Security is very Strong.

Cons

I love the ability to Control my Subscriptions on My mail, so as not to be receiving Spam messages. G-mail should also work on improving It's Security.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Aasis Y.
Industry: Information Technology & Services
Company size: 201-500 Employees

Reliable and easy to navigate email service

Used Daily for 6-12 months
Reviewed on 2020-03-26
Review Source: Capterra

My Organization has been using Gmail for the last 3-4 years. I have been personally using Gmail since it was launched in 2005-06. For personal use, I always advocated the use of Gmail over other email service providers. On the professional front, I think Gmail is a good tool and they are making progress in the right direction. They still have a long way to go to compete with MS Outlook that is specifically used for official purposes. I believe that Gmail needs to work on its ability to showcase the email threads in a better manner, provide the flexibility to include one email in another as an attachment by simple drag and drop and finally there are a lot of options available in Gmail which are not easy to find. For example: meeting schedules, how to delay sending an email in Gmail.

Pros

1) Nudges: Gmail sends prompters for emails where a follow-up may be required. It comes in very handy especially when you have multiple emails to respond to every day.
2) Emails can easily be categorized based on the filter rules provided. It makes my life very easy since I get close to 500+ emails every day.
3) It can easily be used with other Google Suite products like Google Docs, Google Sheets etc.
4) hangouts integrated directly with Gmail makes it very easy to know who is online and directly reach out to them via chat/call.

Cons

1) You cannot embed one email inside another email like an attachment. Many times, I have to refer to another mail while talking to colleagues or client and it is not possible to include that email in the form of an attachment by just dragging and dropping the email. this feature is available in Outlook and comes in very handy.
2) When there is a lot of back and forth on a single email thread, it is difficult to follow the mail thread in Gmail since it gets clustered.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 6.0/10

Justin emanuel J.
Industry: Pharmaceuticals
Company size: 1,001-5,000 Employees

Top Teir Number 1 Email Service

Used Daily for 2+ years
Reviewed on 2020-11-11
Review Source: Capterra

Gmail is a great easy to use fast quick reliable service .number one in the industry and my favorite provider .

Pros

gmail is my favorite and most used email provided .it has great support and folder structure .easy to use and setup quickly.security is second to none. i recommend gmail to everyone looking for a email service thats quick to set up.

Cons

call times for support can sometimes take a while . emails to customer support could be faster .they offer a premium customer service and even with that there are wait times for support.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Events Services
Company size: Self Employed

Your first email choice

Used Daily for 2+ years
Reviewed on 2020-07-19
Review Source: Capterra

I use several email softwares, Gmail is a good option widely accepted in many business and is great for entrepreneurs.

Pros

Gmail is a perfect option for business purposes, it helps you to deliver messages in a single click. It perfectly integrates with other tools from the same company. If you want to save a draft you can do it, also you can manage labels for different email options.

Cons

I don't like the way the older emails are on the bottom, it makes it harder to seek them. Sometimes I just want to scroll down to find the older emails instead of having to search from the search bar.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.5/10
Based on 3,132 user ratings
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Gmail Pricing

Gmail Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

Gmail is a free email service.

Gmail is also rolled into Google Workspace.

Gmail is a free email service.

Gmail is also rolled into Google Workspace.

Value for Money
4.8/5
Based on 3,132 user ratings
Compare value for money rating with alternatives
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Gmail Features

Gmail Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4.7/5
Based on 3,132 user ratings
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Categories

Additional information for Gmail

Additional information for Gmail

Key features of Gmail

  • 15GB storage
  • 24/7 support
  • Calendar sync with Google
  • Collaboration tools
  • Contact management
  • Custom inbox themes
  • Deadline tracking
  • Email archiving
  • Email filtering & labeling
  • Email invitations & reminders
  • Email templates
  • Get custom email @yourcompany.com
  • Google-powered search functionality
  • Inbox management
  • Instant messaging with Hangouts
  • Labeling
  • Mobile apps
  • Multiple inboxes in one view
  • Priority Inbox
  • Rest API
  • Shared contacts
  • Spam filter
  • Task tracking
  • To-do list
  • Vacation responders
  • Video meetings for up to 15 people via Hangouts
  • View attachments instantly

Benefits

• Choose a professional looking custom email - e.g. [email protected] - for your company and team members to use.

• Host video meetings with up to 15 participants, straight from your Gmail inbox, with Hangouts.

• Access your email account on Android, iPhone, and Blackberry devices, via native mobile apps or the Gmail mobile web app.

• Automatically sort and label incoming emails with Gmail's color-coded inbox filters, similar to 'folders' in old email programs, but emails can have multiple labels applied.

• Recall or 'unsend' emails for a short period of time after you've clicked "send".

Gmail FAQs

Gmail FAQs

Below are some frequently asked questions for Gmail.

Q. What type of pricing plans does Gmail offer?

Gmail offers the following pricing plans:

Pricing model: Free, Subscription

Free Trial: Not Available

Gmail is a free email service. Gmail is also rolled into Google Workspace.

Q. What are the main features of Gmail?

Gmail offers the following features:

  • 15GB storage
  • 24/7 support
  • Calendar sync with Google
  • Collaboration tools
  • Contact management
  • Custom inbox themes
  • Deadline tracking
  • Email archiving
  • Email filtering & labeling
  • Email invitations & reminders
  • Email templates
  • Get custom email @yourcompany.com
  • Google-powered search functionality
  • Inbox management
  • Instant messaging with Hangouts
  • Labeling
  • Mobile apps
  • Multiple inboxes in one view
  • Priority Inbox
  • Rest API
  • Shared contacts
  • Spam filter
  • Task tracking
  • To-do list
  • Vacation responders
  • Video meetings for up to 15 people via Hangouts
  • View attachments instantly

Q. Who are the typical users of Gmail?

Gmail has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Gmail support?

Gmail supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Gmail offer?

Gmail has the following pricing plans:

Free, Subscription

Q. Does Gmail support mobile devices?

Gmail supports the following devices:

Android, iPhone, iPad

Q. What other apps does Gmail integrate with?

Gmail integrates with the following applications:

Benchmark Email, Bitium, Contactually, Folloze, OnePageCRM, Redbooth, Smartsheet, Workable, Zurmo CRM, moon

Q. What level of support does Gmail offer?

Gmail offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials