About Zenefits

The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance, and time. Payroll management features allow users to stay up to date on earnings, deductions, and taxes easily, plus track and manage time off requests. Users can also review and approve vacation requests, sick leave, personal leave conveniently online. Pre-configured overtime calculations, time card fraud safeguards, and mobile clock-in/clock-out help employees accurately report their hours.

HR features enable users to manage hiring, onboarding and employee records all from the same platform. Users can send offer letters, run background checks and let new hires onboard themselves before their first day. Business intelligence reports allow users to visualize key HR data, and gain valuable insight into business performance. The HR library gives users quick and central access to everything from state law summaries, to productivity tools, to the latest news on health care reform.

Zenefits enables users to manage benefits administration, and supports medical/dental/vision, as well as life and disability, commuter, FSA and HSA benefits. To simplify compliance management, Zenefits supports online ACA compliance, small business compliance, plus a compliance assistant. Zenefits' compliance assistant helps users manage compliance changes efficiently with intelligent deadline tracking, built-in resources, and more. Zenefits' time management technology allows administrators and managers to track and manage time off requests simply and accurately. Native mobile apps for iOS and Android give users the flexibility to submit hours and request time off on the go.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Zenefits

  • Automatic Onboarding - Get real-time visibility into employee benefits on both a company and employee level, and give employees the power to review options, enroll, and manage benefits 100% online.

  • Automatic Upkeep - We automatically add new hires to payroll and add their selected benefits, calculate their deductions, and prorate their first paycheck–so users don't have to lift a finger.

  • Automatic Deductions - Whether an employee moves, gets promoted, or takes a vacation, payroll gets instantly updated.

  • Automatic Tax Filing - We handle taxes–from processing W2s to filing federal and states taxes–at no additional cost!

  • Zenefits Mobile App - Users can pull up insurance information, review pay stubs, submit a vacation request, clock-in/clock-out, and more, on the go from iOS and Android mobile devices.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

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    Features

    Total features of Zenefits: 104

    • 360 Degree Feedback Software
    • 401(k) Tracking
    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Alerts/Notifications
    • Applicant Tracking Software
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking Software
    • Audit Trail
    • Benefits Dashboard
    • Benefits Management
    • Biometric Recognition
    • COBRA Administration
    • Check Printing
    • Clock In/Out
    • Compensation Management Software
    • Compensation Plan Modeling
    • Compliance Management
    • Configurable Workflow
    • Contractor Management Software
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Deduction Management
    • Direct Deposit
    • Disability Insurance Administration
    • Document Management Software
    • E-Verify/I-9 Forms
    • Electronic Forms
    • Electronic Signature
    • Email Reminders
    • Employee Benefits Administration
    • Employee Database
    • Employee Handbook
    • Employee Management
    • Employee Onboarding
    • Employee Profiles
    • Employee Scheduling Software
    • Employee Self Service
    • FMLA Administration
    • For Accountants
    • For Small Businesses
    • Goal Setting/Tracking
    • HIPAA Compliant
    • HR Management
    • HSA/FSA Administration
    • Health Insurance Administration
    • Job Description Management
    • Labor Forecasting
    • Leave Tracking
    • Life Insurance Administration
    • Market Data Analysis
    • Mobile Access
    • Monitoring
    • Multi-State
    • On-going Performance Tracking
    • Onboarding Software
    • Online Benefits Enrollment
    • Online Punch Card
    • Online Time Clock
    • Organizational Charting
    • Orientation Workflow Management
    • Overtime Calculation
    • Payroll Management
    • Payroll Reporting
    • Peer Appraisals
    • Performance Management
    • Performance Review Management
    • Policy Management Software
    • Project Time Tracking
    • Provider Management
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Reporting
    • Real-time Updates
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Retirement Plan Management
    • Review Cycle Tracking
    • Role-Based Permissions
    • Salaried Employee Tracking
    • Self Service Portal
    • Sick Leave Tracking
    • Skills Assessment
    • Task Management Software
    • Tax Calculation
    • Tax Compliance
    • Third Party Integrations
    • Time & Attendance
    • Time Off Management
    • Time Off Requests
    • Time Tracking Software
    • Timesheet Management
    • Vacation/Leave Tracking
    • Variable Workforce
    • W-2 Preparation
    • Wage Garnishment
    • Web-based Deployment
    • Workflow Management Software

    Alternatives

    Justworks

    4.7
    #0 Alternative to Zenefits
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    ThrivePass

    4.6
    #1 Alternative to Zenefits
    ThrivePass is a benefits administration software designed to help businesses manage employee onboarding, engagement,...

    QuickBooks Payroll

    4.5
    #2 Alternative to Zenefits
    QuickBooks Payroll is a cloud-based payroll solution for small businesses which offers automatic payroll tax calculation...

    SilkOne Cloud Chiropractic EHR

    4.6
    #3 Alternative to Zenefits
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    Reviews

    Overall rating

    4.2 /5
    (804)
    Value for Money
    4.2/5
    Features
    4.2/5
    Ease of Use
    4.4/5
    Customer Support Software
    3.8/5

    Already have Zenefits?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 804
    Adam
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    All encompassing HR Solution! TRULY - SOLUTION

    Reviewed on 2/7/2019

    Saw huge cost savings pulled together many items into a central portal. Love the mobile app for...

    Saw huge cost savings pulled together many items into a central portal. Love the mobile app for people our spread out to different locations.

    Pros

    The most important part is the ease of use for a complete solution. We use Onboarding, Time & Attendance, Payroll, Time Off, Benefits Admin, HSA Admin, Performance Management and the additional resources regarding HR, compliance. ITS ALL IN ONE PLACE! The convenience of having all of our HR-related items in one place for your people is priceless. We are able to run 4 companies from one portal, very effectively.

    Cons

    Employee support is generally handled digitally not over the phone. Most of our people prefer phone calls. However, support is very receptive and gets the job done well.

    Robert
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Excellent HR Platform for Small to Medium Sized Businesses

    Reviewed on 9/30/2021

    When we were considering HR software back in 2015, we set up demos and reviewed many different...

    When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company Zenefits was the best choice. It was a seamless and easy transition once we made the switch. We were able to set up and customize Zenefits so we could accomplish what we need to with the platform. Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the peak of Covid when having to hire employees while working remotely. The ability to customize in Zenefits was a huge plus for us as a staffing company because of the differing needs of our clients. Zenefits makes it easy if we need to update or change any of the documents that are used for onboarding our new hires. The benefits management available through Zenefits has also been a great tool for a business like ours. It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees during open enrollment. Our company has changed from where we were in 2015 and using Zenefits has allowed us to easily adapt.

    If you are a small or medium sized business that struggles with HR issues like hiring and onboarding, benefits and record management, or compliance, I would recommend looking into how Zenefits can benefit you and your company.

    Pros

    Seamless and easy transition once we made the switch. Easy set up and great options for customization. Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance.

    Cons

    We have not had any major issues or challenges using this software

    Tiersa
    Overall rating
    • Industry: Automotive
    • Company size: 2-10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Stay Away - save yourself the headache, it's not worth the hype.

    Reviewed on 1/17/2020

    I regret doing business with them. Even though I knew I was signing a year contract, and after...

    I regret doing business with them. Even though I knew I was signing a year contract, and after many attempts at getting our taxes properly filed I felt I had enough valid issues and things we had been promised that they did not follow through on but they refused to let us out of our contract. We ended up switching mid year [which is not ideal] to another vendor and we had to pay the remainder of our contract to Zenefits even though we didn't use them for the last 8 months. Even the tax issues that we were still dealing with months later it was really difficult to find an email address to send to support to get our tax issue fixed - once you tell them you don't want to process your payroll through them they cut you off and you can't call the fake number either. It's been horrible and I am OVERJOYED THAT WE NO LONGER HAVE TO DO BUSINESS WITH THEM. The only reason I left the vendor BEFORE them was because we had outgrown them, we needed more features and functionality than they could provide. We have since moved on to better.

    Pros

    Very little. We signed a year contract, and switched after 4 months because we had so many legal and tax issues that they caused.

    Cons

    1. The set up process was a nightmare - it took weeks because the system kept saying a certain part was done and a week later I would get an URGENT email that that part still had to be completed.
    2. Several items I was guaranteed at sign up - and I have in writing - for pricing and functionality, were later denied to us. Providing proof of what we were told provided no further help.
    3. There is no "real" phone number. You can call tech support, but all they will say is they will have "that department email you within XX number of hours" Many times it was up to a week, and often the issue was not resolved because no matter how we explained it they didn't understand the issue. And all support is handled through email no matter what, even if a phone call would SAVE HOURS OF TIME!
    4. The pre- and post-tax items were entered into the system, come to find out they didn't classify them properly so the taxes were not calculated correctly.
    5. The FEDERAL and STATE TAXES were filed incorrectly and we had tax notices from both that we owed money past due, then we ended up getting a small refund because one was paid twice. The state taxes for the first quarter of the year were NOT FILED AT ALL, even though they told me they had done so.
    6. The tax reports are NOT AVAILABLE in your portal, you have to specifically request them - this to me makes no sense.
    7. There is more but this will do for now.

    Response from Zenefits

    Sad to hear your experience was less than ideal Tiersa. We will use your feedback to improve training and the user experience.

    BZ
    Overall rating
    • Industry: Libraries
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Zenefits - Easy Peasy

    Reviewed on 5/29/2020

    This is a great software for a distributed workforce. We have employees in different 20 states and...

    This is a great software for a distributed workforce. We have employees in different 20 states and 40 different locations. Zenefits makes it easy for us.

    Pros

    This software is so easy to use for both the employees and the HR team. Everything is simple and straightforward, no convoluted quirky tricks needed to enter information. Hiring and onboarding is super easy. Open enrollment is super easy. Payroll is super easy. PTO management is super easy.

    Cons

    There are some tie in products that still need some work.

    Alternatives Considered

    Paycom, ADP Workforce Now and BambooHR

    Reasons for Choosing Zenefits

    Needed an integrated solution.

    Switched From

    Paychex Flex

    Reasons for Switching to Zenefits

    The benefits management system and the easy hiring ability were the original reason. In the end, it was the employee experience that made the difference - good mobile product.
    Katherine
    Overall rating
    • Industry: Photography
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    User Friendly Solution

    Reviewed on 1/2/2020

    I use Zenefits daily and really do enjoy it. There are a few bug fixes that need to happen, but...

    I use Zenefits daily and really do enjoy it. There are a few bug fixes that need to happen, but overall I do really like the product.

    Pros

    Super user friendly and you can easily find whatever you are looking for

    Cons

    The app is very buggy with clock in/out feature

    Alternatives Considered

    BambooHR

    Reasons for Switching to Zenefits

    Bamboo HR didn't have everything we were looking for

    Response from Zenefits

    Thanks for provide feedback Katherine!

    Showing 5 reviews of 804 Read all reviews

    Zenefits FAQs

    Below are some frequently asked questions for Zenefits.

    Zenefits offers the following pricing plans:

    • Starting from:
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    ESSENTIALS All the essentials for onboarding employees & managing HR. $8 per month, per employee GROWTH Expanded HR for growing companies. $14 per month, per employee ZEN Super-powered HR with extra tools. $21 per month, per employee Annual Contract (Save up to 20%) Add-On Apps available: Payroll Advisory Services Benefits Admin Using Own Broker

    Zenefits has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Zenefits supports the following languages:

    English

    Zenefits supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Zenefits integrates with the following applications:

    Appraisd, Asana, Betterworks, Blueboard, Bonusly, Box, Breezy, Carta, Carta by Archon Systems, Deputy, Emburse Abacus, Expensify, Google Calendar, Google Docs, Google Drive, Google Hangouts, Google Workspace, Greenhouse, Greenhouse PM, Guideline, Hive, Hotel Engine, Human Interest, JazzHR, Lattice, Lattice Engines, Lessonly, Lever, Microsoft 365, NexTravel, Officevibe, Paycor Talent Development, QuickBooks, QuickBooks Online Advanced, Salesforce B2B Commerce, Salesforce Sales Cloud, SixFifty, Slack, Truework, Uber for Business, Workato, Xero, Zapier, Zugata, Zywave Learning

    Zenefits offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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