---
description: Detailed reviews on Slack based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Slack with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Slack Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Slack](/software/91563/slack)

# Slack

Canonical: https://www.getapp.ca/software/91563/slack

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> Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do
> 
> Verdict: Rated **4.7/5** by 24219 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:&#10;&#10; A 32% increase in productivity. &#10;&#10; A 48.6% reduction in internal email.&#10;&#10; A 25.1% reduction in meetings.&#10;&#10; And, 80.4% agree Slack has increased transparency on their team. &#10;&#10;These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 24219 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Slack
- **Location**: San Francisco, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$8.75
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below:&#10;&#10;Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly)&#10;&#10;Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)&#10;&#10;Enterprise Grid: contact Slack for custom pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more

## Features

- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio Capture
- Authentication Software
- Brainstorming
- CRM Software
- Calendar Management
- Call Conferencing
- Call Recording Software
- Call Routing
- Chat/Messaging
- Chatbot Software
- Collaboration Tools

## Integrations (183 total)

- 5pm
- Aha\!
- Airbrake
- Aircall
- Airtable
- Amplitude
- Any.do
- AppSignal
- Asana
- Assembla
- Automile
- Azuqua
- AzureDesk
- Baremetrics
- Beanstalk

... and 168 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software)

## Related Categories

- [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software)
- [Productivity Software](https://www.getapp.ca/directory/330/productivity/software)
- [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software)
- [File Sharing Software](https://www.getapp.ca/directory/422/file-sharing-api/software)
- [Sales Engagement Platform Software](https://www.getapp.ca/directory/2791/sales-engagement-platform/software)

## Alternatives

1. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5317 reviews)
3. [Google Workspace](https://www.getapp.ca/software/90761/google-workspace) — 4.7/5 (17731 reviews)
4. [Google Meet](https://www.getapp.ca/software/121823/google-hangouts) — 4.5/5 (12178 reviews)
5. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (1005 reviews)

## Reviews

### "Slack is a great way to keep up with communication" — 5.0/5

> **John** | *September 22, 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Slack is a great way to keep in touch with people and also keep up with different groups. I really enjoyed being able to have multiple groups.
> 
> **Cons**: There seemed to be a small issue with notifications and no matter what I did, I could not seem to fix it. Other people I knew did not have that issue.
> 
> Overall, Slack is a great app. I really enjoy being able to keep multiple conversations and groups all in one app.

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### "An effective hub for team communication" — 5.0/5

> **Elena** | *September 16, 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: Organised channels keep conversation topic-specific and searchable. Integrations like Google Drive, Asana, and Zoom streamline workflows. Threads and reactions male communication quick without cluttering the main feed.
> 
> **Cons**: Notifications can become overwhelming across multiple channels if not managed carefully. Message history gets limited on free plans. Searching older conversations sometimes feels slower than expected for large workspaces.
> 
> slack has been an effective hub for team communication, replacing much of our internal email. It's intuitive and integrates well with other tools, though it requires some discipline to avoid channel overload and notification fatigue.

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### "Powerful team communication with an overwhelming UI" — 3.0/5

> **Verified Reviewer** | *December 30, 2025* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: Slack makes it very easy to communicate with anyone across the organization. Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making. It is also helpful knowing exactly where to go to ask questions or get quick answers. The notification settings can be useful when configured properly and help ensure important messages are not missed.
> 
> **Cons**: The user interface can be challenging to navigate, especially when trying to find past conversations, threads you have commented in, or messages saved for later. It can be difficult to track down specific chats or discussions by date. While some of this functionality may exist, it is not intuitive or easy to discover.&#10;&#10;Slack can also feel overwhelming due to the constant flow of messages. Without careful customization of channels and notifications, it is easy to become inundated with information. The ease of reaching anyone at any time can also create a sense of urgency around everything, which can make it harder to prioritize what truly needs immediate attention. It requires significant user effort to manage effectively, and the UI could benefit from being more streamlined and user friendly.

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### "It's Working For Me" — 5.0/5

> **Rhonda** | *June 17, 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: It does what it says it will do, and in a clean format. It looks simple, but it works to manage projects.
> 
> **Cons**: I don't have any particular complaints about it. I like what it does, and I haven't felt like I needed more from it.
> 
> Under-rated for it's expansive and customizable uses. I run a small business with Slack, Drive, and a few other tools.

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### "Everything starts in Slack" — 5.0/5

> **Verified Reviewer** | *August 12, 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Slack has gone from a chat application to a full work system where you can start most of your work from a single place using slack Apps and connections. Slackbot has also improved over the past year and is now much more relevant to todays AI world.
> 
> **Cons**: There isn't much to not like, but I would say that the development side is very complicated and setting up an initial app for testing can be overwhelming with the options available.
> 
> I use Slack every day and have started using it even more to track tasks, create Jira tickets and even trigger Agents to begin work.

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## Links

- [View on GetApp](https://www.getapp.ca/software/91563/slack)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91563/slack> |
| de-AT | <https://www.getapp.at/software/91563/slack> |
| en | <https://www.getapp.com/collaboration-software/a/slack/> |
| en-AE | <https://www.getapp.ae/software/91563/slack> |
| en-AU | <https://www.getapp.com.au/software/91563/slack> |
| en-CA | <https://www.getapp.ca/software/91563/slack> |
| en-GB | <https://www.getapp.co.uk/software/91563/slack> |
| en-IE | <https://www.getapp.ie/software/91563/slack> |
| en-NZ | <https://www.getapp.co.nz/software/91563/slack> |
| en-SG | <https://www.getapp.sg/software/91563/slack> |
| en-ZA | <https://www.getapp.za.com/software/91563/slack> |
| es | <https://www.getapp.es/software/91563/slack> |
| es-CL | <https://www.getapp.cl/software/91563/slack> |
| es-CO | <https://www.getapp.com.co/software/91563/slack> |
| es-MX | <https://www.getapp.com.mx/software/91563/slack> |
| fr | <https://www.getapp.fr/software/91563/slack> |
| fr-BE | <https://fr.getapp.be/software/91563/slack> |
| fr-CA | <https://fr.getapp.ca/software/91563/slack> |
| nl | <https://www.getapp.nl/software/91563/slack> |
| nl-BE | <https://www.getapp.be/software/91563/slack> |
| pt | <https://www.getapp.com.br/software/91563/slack> |
| pt-PT | <https://www.getapp.pt/software/91563/slack> |

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