--- description: Detailed reviews on Slack based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Slack with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Slack Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Slack](/software/91563/slack) # Slack Canonical: https://www.getapp.ca/software/91563/slack Page: 1 / 962\ Next: [Next page](https://www.getapp.ca/software/91563/slack?page=2) > Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do > > Verdict: Rated **4.7/5** by 24019 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Slack Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees: A 32% increase in productivity. A 48.6% reduction in internal email. A 25.1% reduction in meetings. And, 80.4% agree Slack has increased transparency on their team. These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24019 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - @mentions - API - Access Controls/Permissions - Activity Tracking - Activity/News Feed - Alerts/Notifications - Archiving & Retention - Audio Calls - Audio Capture - Authentication Software - Brainstorming - CRM Software - Calendar Management - Call Conferencing - Call Recording Software - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (186 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 171 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software) ## Related Categories - [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software) - [Productivity Software](https://www.getapp.ca/directory/330/productivity/software) - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) - [File Sharing Software](https://www.getapp.ca/directory/422/file-sharing-api/software) - [Sales Engagement Platform Software](https://www.getapp.ca/directory/2791/sales-engagement-platform/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (10895 reviews) 2. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (4996 reviews) 3. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17436 reviews) 4. [Google Meet](https://www.getapp.ca/software/121823/google-hangouts) — 4.5/5 (12064 reviews) 5. [Asana](https://www.getapp.ca/software/90584/asana) — 4.5/5 (13537 reviews) ## Reviews ### "Slack: Communication for Teams That Don't Slack Off\!" — 5.0/5 > **Nicole** | *January 16, 2026* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: Slack is very useful for group communication on professional projects. I especially like the threads feature, which allows you to keep conversations organized by topic. > > **Cons**: I have no complaints about Slack. I believe it is a powerful tool for group communication, sharing files/photos, and critical updates. > > Slack is a great platform for communication across teams looking to complete projects together. It provides easy file sharing, reactions, and thread-style organization to keep everything important at your fingertips. It is especially helpful for project managers and leadership roles. ----- ### "A fun way to communicate with your colleagues" — 4.0/5 > **Emma** | *January 26, 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Slack is a free communications product, and therefore does offer great value for money. It is easy to use and implement, with customizable options, including icons, text, emojis and gifs. You can set up different channels or direct messages with different permissions to manage access. You can set your status and use icons so other users can quickly see your whereabouts. It offers instant messaging making it a useful chat tool. You are able to store and share files on Slack, with a section dedicated to files. You can get notifications or chose to silent them depending on your preference. Slack is a fun and flexible way of communicating with your colleagues. > > **Cons**: Slack does take up a fair amount of ram on my laptop, and when used in conjunction with other similar products it can become time consuming. Slack offers a huddle feature for calls but I do not like this as much as with other products, and it seems a little clunky. However some peers enjoy using this feature, making it seem less informal than a Teams call. > > My overall experience with Slack is fairly positive, I use it mostly for informal communications and short work chats with colleagues. It is a fun way to communicate and is useful for setting up specific channels to share with teams. ----- ### "Powerful team communication with an overwhelming UI" — 3.0/5 > **Verified Reviewer** | *December 30, 2025* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Slack makes it very easy to communicate with anyone across the organization. Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making. It is also helpful knowing exactly where to go to ask questions or get quick answers. The notification settings can be useful when configured properly and help ensure important messages are not missed. > > **Cons**: The user interface can be challenging to navigate, especially when trying to find past conversations, threads you have commented in, or messages saved for later. It can be difficult to track down specific chats or discussions by date. While some of this functionality may exist, it is not intuitive or easy to discover. Slack can also feel overwhelming due to the constant flow of messages. Without careful customization of channels and notifications, it is easy to become inundated with information. The ease of reaching anyone at any time can also create a sense of urgency around everything, which can make it harder to prioritize what truly needs immediate attention. It requires significant user effort to manage effectively, and the UI could benefit from being more streamlined and user friendly. ----- ### "Connects the Dots" — 4.0/5 > **Alexander** | *November 17, 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Ease, responsiveness and most importantly the integrations into all other technologies needed to communicate and action in one place. > > **Cons**: Slacks core functionality remains the same but hasn’t really been a lot innovation or development in recent years which I’ve found make an impact. > > Slack connects all my day-day operations it’s so much less clunky than teams and more user friendly. ----- ### "Best business communication platform" — 5.0/5 > **Verified Reviewer** | *February 12, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I use slack literally everyday during for my work, where I direct message my colleagues, comment on threads, and keep up to date with channels and groups. Slack allows me to seamlessly communicate and work with my colleagues. There are many features I love about slack, such as the threads feature to categorize conversations, huddle feature to quickly hop on a call with colleagues, and the activity tab to see the latest activities to follow up and keep up to date with information. > > **Cons**: There isn't too much cons about slack, but I notice periodically some features with Slack can be down at times, such as slow search times, slow responsiveness and lag. Most recently, the search feature in slack wasn't populating any searches. However, these are almost always incidents and bugs that Slack acknowledges and fixes within 1-2 hours. > > Overall, my experience with slack is amazing and I love using it everyday for work. Having used other business communication platforms such as teams, Slack is much more responsive and easier to use. ----- Page: 1 / 962\ Next: [Next page](https://www.getapp.ca/software/91563/slack?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/91563/slack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data