About Antavo
Antavo provides a SaaS platform and strategy to create customer retention programs that change customer behaviour and increase lifetime value. We turn customer data into personalised, omnichannel experiences through Recognition Loyalty.
See your customers wherever they are. Brands and retailers can achieve the signgle customer view through connecting the online and offline purchases, and getting to know their customers - with innovative mobile passes and cards.
Encourage the behaviour that you represent. Go beyond rewarding transactions, and reward anything that matter to your brand. E.g. athleisure brands can reward going for a run or completing weekly challenges. Eco-conscious companies can reward bringing back old clothes for recycling. You can encourage people to wear garments, visit your website, or refer a friend - all these with a network of retail tech providers Antavo is working with.
Provide experiences and exclusivity. Create private shopping clubs and special interest groups. Limit access and grant more value to selected customers. Antavo helps achieve personalized communication based on various behavioral mechanics.
Clients include the best breed of retail and fashion brands, like Toys'?'R'?'Us, PEPSICO, Simply Be, JD Williams, Jimmy Jazz and LuisaViaRoma. Antavo's best ecommerce success story is with LuisaViaRoma, who were able to increase their revenues by 8% - and subsequently won the Ecommerce Award for Excellence in the UK in 2018 for Antavo.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Antavo
Key benefits of Antavo
- Increase the frequency of purchases
- Increase customer spend
- Build 360-degree customer profiles
- Increase customer engagement and loyalty
- Educate customers
- Gamify customer journey online, in store, mobile and daily life
- Build more personalized email campaigns
- Collect customer data
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, China, Germany, United Kingdom , India, Japan, United States and 3 others
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Antavo
Images
Features
Total features of Antavo: 10
Alternatives
TapMango
Preferred Patron Loyalty
Salesforce Experience Cloud
Tremendous
Reviews
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- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing app... Great response
Reviewed on 2018-04-19
Pros
Sleeek and treandy to use, makes us feeel good and warmth.. loved to use it daily antavo application is must
Cons
The only cons of this app is that it doeant cum up with the regional language mostly the English language is us3d
- Industry: Education Management
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great loyalty program
Reviewed on 2019-09-09
We were searching for a loyalty program in order to differentiate ourselves from the competition....
We were searching for a loyalty program in order to differentiate ourselves from the competition. Antavo fill the bill to a tee. It can be customized and fits with the aesthetic of our website too.
Pros
Antavo is a great loyalty program. It is extremely user friendly and includes various features. Antavo's customer service goes above and beyond and contributes advice and help consistently. Antavo is vested in the success of their app and offers feedback and assistance in order to optimize campaigns and conversions.
Cons
We love it all and highly recommend it to businesses of all sizes.
Response from Antavo
Dear Shana,
Thank you for your great feedback. It is a pleasure working with you and we are so happy that you are satisfied with our platform and services.
Andrea Fejer
Account Manager
Antavo Loyalty Management Platform
- Company size: Self Employed
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Review Source
Overall rating
Antavo - Piece of Crap!
Reviewed on 2015-02-09
Antavo - What should I say? I'am horribly disappointed. I'am on the expert plan trial (2nd day)....
Antavo - What should I say? I'am horribly disappointed. I'am on the expert plan trial (2nd day). Have set up a photo contest. My problems with Antavo are as follows:
1) The Antavo dashboard doest load at all on phones. So, you cannot manage your campaign on the move. Better carry your desktop or laptop with you wherever you go.
2) In the "photo contest" app, the "upload file" link does not trigger anything on Android devices. It's a dead link. Nothing happens! I ran the photo contest for 2 days just to see there were no participants. It works on the microsite though. Also works on laptop and iOS.
3) On the website they mentioned about "email+phone support" for the "Expert" plan. But I do not find any contact number anywhere.
4) So, the phone support is available only when the trial is over and once you pay?? What's the point of free trial at the first place? HORRIBLE!!
Pros
1) Good email options
2) Customization of the contest pages is pretty simple
3) The mechanism and rule settings is nice.
Cons
1) Antavo dashboard doesn't load on mobile devices, so forget about campaign management on hand-held devices.
2) Lots of bugs: Upoad file doesnt work when users try uploading pictures from their Android devices. Not sure about Windows and Blackberry. But this sucks when you are paying $249 / Month.
3) Pricing page says "phone support" available. But no phone number is available anywhere on the site or emails.
4) According to some reviews I've read online, the phone support is available after the free trial, once you pay $249. What a JOKE!!
Response from Antavo
Hi there,
Thank you for your feedbacks and we are sorry for the inconveniences that you may have experienced by using our service. We would like to reflect on your points, as we couldn't get in touch immediately due to the weekend in general and the time zone differences:
1) Mobile compatibility of the Antavo platform: So far we have prioritized the mobile compatible performance of our apps, so campaign subscribers have a seamless experience on various devices. Of course, we know that its also important for our clients to monitor their campaigns’ performance whenever and wherever they wish. It’s in our development pipeline as a priority.
2) An uploading issue on Android devices: This is unfortunately out of our control, a noted Facebook bug that we have already flagged to them several times. The key point is that Facebook’s own "browser", which automatically opens links doesn't allow file uploads. For iOS we have a temporary workaround, but not for Android which is more difficult to manage.
3) Phone Support: Our support has been rated outstanding so far. As our product is globally available, we prefer email communication due to the time zone differences. However, we do pick up the phone when is needed. That is the reason why you should leave your phone number in your profile settings.
4) Free trial: during this 7-day validation period you can even request a free demo from us. We usually schedule these calls to the weekdays.
Please note that we take support very seriously and you can reach out to us @ [email protected] anytime. This also leaves with you the option to schedule a call if you wish to.
Look forward to talking to you.
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Review Source
Overall rating
I love it
Reviewed on 2014-03-05
Antavo delivers. Period. They not only have a great customer service, but also seems to be better...
Antavo delivers. Period. They not only have a great customer service, but also seems to be better than other solutions out there. Antavo excels both in customer acquisition and engagement. Love their newsletter integrations. Note that there are some negligible bugs, else A+. This is the only reason why I am giving them 4 stars.
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Review Source
Overall rating
This is the best!
Reviewed on 2014-03-06
Antavo is a super easy to use tool. I like its templates, which make creating a beautiful promotion...
Antavo is a super easy to use tool. I like its templates, which make creating a beautiful promotion without HTML knowledge possible. That’s why Antavo is the only Facebook promotion app that we are using. We are very satisfied with it.
Antavo FAQs
Below are some frequently asked questions for Antavo.Q. What type of pricing plans does Antavo offer?
Antavo offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact us for more information on pricing: https://antavo.com/pricing
Q. Who are the typical users of Antavo?
Antavo has the following typical customers:
51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Antavo support?
Antavo supports the following languages:
English
Q. Does Antavo support mobile devices?
Antavo supports the following devices:
Q. What other apps does Antavo integrate with?
Antavo integrates with the following applications:
Adobe Commerce, Bronto Marketing Platform, Epos Now, Google Ads, Google Analytics 360, Mailchimp, Oracle Responsys, Pure360, Sailthru, Shopify, Tealium Customer Data Hub, Yotpo
Q. What level of support does Antavo offer?
Antavo offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
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