About Influitive
Influitive allows you to build a community and invite your customers to complete missions, referrals, product reviews, social media posts, and participate in a modern forum with ideation, Q&A, voting and more! As they engage with personalized content, targeted at individuals or groups, they build a stronger relationship with your business and each other, while getting rewarded for their time. You’ll be able to easily visualize and report on the ROI of all engagement in your community.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Influitive
Key benefits of Influitive
-Drive new leads and higher conversion rates from your advocates’ referrals with referral automation and sales reference management
-Accelerate sales cycles by surrounding prospects with social proof and easily providing reference calls
-Deepen customer engagement and build 1:1 relationships, ultimately increasing customer retention
-Integrate with your CRM, marketing automation and other apps to facilitate every step of the customer journey
-Get quotes and testimonials to easily drive more user-generated content
-Generate brand awareness and increase sales through word of mouth marketing
-Segment and target individual advocates and groups to provide a personalized experience to every user
-Create a community through discussion boards and advocate-to-advocate messaging
-Receive meaningful product feedback and increase your pool of beta testers by leveraging the wisdom of the crowd
-Report on the impact of your efforts using advanced analytics and unique ROI tracking
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Influitive
Images
Features
Total features of Influitive: 133
Alternatives
Preferred Patron Loyalty
monday.com
SAS Customer Intelligence 360
Kangaroo
Reviews
Already have Influitive?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Top of the line advocacy platform
Reviewed on 11/17/2020
Influitive offers the most advanced advocacy platform. Although it's expensive, it's the best...
Influitive offers the most advanced advocacy platform. Although it's expensive, it's the best option for marketers that want to start an advocacy community. The learning curves is long, but easy. Once you understand how to use the hub it gets easier. I would suggest giving it a try, meet with their team (they have amazing support), and talk with other users.
Pros
Influitive's platform makes creating a community a breeze. It helps for planning, creating content, gathering people, and much more. Instead of losing time to create your own community, use Influitive Hub and start creating. It's fun to work with and it's fun for advocates (users/customers).
Cons
The platform isn't intuitive... You need to spend time with the tool for a while before understanding it better. There are bugs here and there, but nothing too major.
- Industry: Computer Software
- Company size: 51–200 Employees
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Great Engagement Tool
Reviewed on 7/17/2015
We've been using Influitive for a few years now, and I started using it as an admin over a year...
We've been using Influitive for a few years now, and I started using it as an admin over a year ago. I didn't go through any hands-on training as the previous admin had already left our company when I joined, and I was able to learn the tool on my own fairly quickly. I leveraged not only the articles in their Community, but also asked lots of questions to our customer success manager and support team. They're always very responsive and helpful, whether it's a strategic initiative or a technical question.
Pros
The gamification piece is really stellar. Our customers are not always the most active on social media or other forums outside their industry, but our advocates have been consistently engaged with our advocate hub and it is continuing to grow in size and engagement. We use it as an additional marketing channel and work closely with our customer success organization to come up with not only educational challenges that will help with user adoption, but also for special programs like getting more reviews on our affiliate sites, creating awareness around our events via Experiences, and for industry thought leadership.
Cons
My only wish would be that there was better segmentation functionality in regards to finding very specific customers in the hub for the purpose of a marketing or sales reference. For instance, we would love to have more customizeable info captured on the advocate's profile so that we could target very specific use cases to align with our different marketing and sales needs. Today we would need to create a survey with the data we'd like to collect, and then from those responses, create filters and groups to target for individual challenges. That means we won't necessarily have this info automatically for all our advocates, just the ones who respond to the survey. It would be great to pull in more data like this automatically from our Salesforce instance.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Influitive review
Reviewed on 3/22/2023
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the...
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.
Pros
Great features for customer advocacy. Ease of use, and great customer support
Cons
Not the easiest platform to administer. There is a big learning curve.
- Industry: Publishing
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great for deploying customer surveys and contests
Reviewed on 12/19/2018
Pros
Simple and easy to use.
Runs on multiple platforms (laptop, iPhone, iPad).
Cons
Allows only portrait mode display (vs. landscape) on mobile devices.
User interface needs to be updated/modernized.
Sometimes screen/display doesn't display correctly on iPad.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Influitive on a Global Scale
Reviewed on 3/7/2023
Pros
- Customer Experience an Support teams are unmatched. We always get a response quickly.- Ability to customize the program to what you need- Ability to create groups and completely manage targeting
Cons
- Because the solution is so customizable, there's not always a clear answer of what's the best practice- Continuing education on the Influitive platform itself lacks
Influitive FAQs
Below are some frequently asked questions for Influitive.Q. What type of pricing plans does Influitive offer?
Influitive offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Pricing is determined based on the feature set you need available to run your Influitive program. Talk with a specialist to learn more.
Q. Who are the typical users of Influitive?
Influitive has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Influitive support?
Influitive supports the following languages:
Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
Q. Does Influitive support mobile devices?
Influitive supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Influitive integrate with?
Influitive integrates with the following applications:
Docebo, Domo, Gainsight CS, Gainsight PX, GoodData, Hootsuite, HubSpot Marketing Hub, Khoros Marketing, LinkedIn for Business, Marketo Engage, Meta for Business, Oracle Eloqua, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Segment, Skilljar Customer Education, Tango Card, Tray.io, Twitter, Zapier
Q. What level of support does Influitive offer?
Influitive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Influitive.
