About Influitive

Influitive allows you to build a community and invite your customers to complete missions, referrals, product reviews, social media posts, and participate in a modern forum with ideation, Q&A, voting and more! As they engage with personalized content, targeted at individuals or groups, they build a stronger relationship with your business and each other, while getting rewarded for their time. You’ll be able to easily visualize and report on the ROI of all engagement in your community.


Key benefits of Influitive

-Drive new leads and higher conversion rates from your advocates’ referrals with referral automation and sales reference management
-Accelerate sales cycles by surrounding prospects with social proof and easily providing reference calls
-Deepen customer engagement and build 1:1 relationships, ultimately increasing customer retention
-Integrate with your CRM, marketing automation and other apps to facilitate every step of the customer journey
-Get quotes and testimonials to easily drive more user-generated content
-Generate brand awareness and increase sales through word of mouth marketing
-Segment and target individual advocates and groups to provide a personalized experience to every user
-Create a community through discussion boards and advocate-to-advocate messaging
-Receive meaningful product feedback and increase your pool of beta testers by leveraging the wisdom of the crowd
-Report on the impact of your efforts using advanced analytics and unique ROI tracking


Images

Influitive Software - 1
Influitive Software - 2
Influitive Software - 3
Influitive Software - 4
View 5 more
Influitive video
Influitive Software - 1
Influitive Software - 2
Influitive Software - 3
Influitive Software - 4

Not sure about Influitive? Compare with a popular alternative

Influitive

4.7 (250)
VS.
Most reviewed

Starting Price

No pricing found
US$20.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

124
205

Integrations

21
70

Ease of Use

4.5 (250)
4.1 (6,652)

Value for Money

4.5 (250)
4.3 (6,652)

Customer Service

4.8 (250)
4.1 (6,652)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Zoho CRM

4.3
#1 Alternative to Influitive
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

monday.com

4.6
#2 Alternative to Influitive
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

Gainsight Digital Hub

4.3
#3 Alternative to Influitive
Gainsight Digital Hub is the only customer community platform built for B2B SaaS and subscription-based companies.

Higher Logic Vanilla

4.4
#4 Alternative to Influitive
Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and...

Reviews

Overall rating

4.7 /5
(250)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
4.8/5

Already have Influitive?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 250
Muhammad
Muhammad
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Fantastic and always improving

Reviewed on 2016-08-12

If you're just starting a new program, you can't do better than Influitive's AdvocateHub platform....

If you're just starting a new program, you can't do better than Influitive's AdvocateHub platform. The only reason I gave it 4-stars for features is that as your program matures, you'll start to run up against platform limitations and things can get a little stale/repetitive. Even so, there's no better platform that I've found.

Pros

- Robust platform, and continuing to improve
- Best customer support ever
- Our customers love it (it's fun and engaging)
- Drives measurable business results for us

Cons

- Can get a bit stale for mature programs. That said, there's no better program in the category.

Mia
Mia
Overall rating
  • Industry: Computer & Network Security
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Gamification Platform

Reviewed on 2017-03-30

Influitive has a definite purpose in the marketing arsenal if you are interested in providing your...

Influitive has a definite purpose in the marketing arsenal if you are interested in providing your customers with a way to stay informed with what your organization is doing and rewarding them for their efforts along the way.

Pros

Easy to use and super responsive and helpful support team and coaches
UI is rather easy to use and straight forward
User VIP hub is a great place to borrow ideas and to get inspired for campaigns of your own
Great for targeting social customers and is very easy to use from a customer perspective
Great options for integration with existing marketing platforms like SFDC and Marketo

Cons

Can be a challenging platform to leverage engagement from all industries (like tech and/or security)
Requires a significant amount of time to run effectively, which can be a challenge if Influitive is only a portion of your business objectives.

Mike
Mike
Overall rating
  • Industry: Publishing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great for deploying customer surveys and contests

Reviewed on 2018-12-19

Pros

Simple and easy to use.
Runs on multiple platforms (laptop, iPhone, iPad).

Cons

Allows only portrait mode display (vs. landscape) on mobile devices.
User interface needs to be updated/modernized.
Sometimes screen/display doesn't display correctly on iPad.

Eileen
Eileen
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great tool to connect with Customers

Reviewed on 2017-01-30

We worked with our client and evaluated several platforms and chose Influitive. We used Influitive...

We worked with our client and evaluated several platforms and chose Influitive. We used Influitive to create a customer advocacy program for a hardware and software company that sells B2B. Our top need was to support the field organization with references and secondarily to "rise above the clutter" of other vendors.

Pros

Our customers love the program we set up. We had a core group of loyal and supportive customers, but the program has enabled us to nearly triple the pool of supporters. The nature of the challenges enables customers to do as much or as little as they want, but the engagement is much higher than I expected. The integration with Salesforce is great (though I would recommend cleaning up Salesforce as much as possible before you launch), reporting is robust and easily customizable.

Cons

The Discussions area has a lot of potentials, but it functions more as a "bolted-on" product versus a nicely integrated feature.

Darralann
Darralann
Overall rating
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

VIPKID Teacher using Influitive

Reviewed on 2018-06-17

I am able to communicate with colleagues and the company easily and know my voice is heard. I am...

I am able to communicate with colleagues and the company easily and know my voice is heard. I am also able to learn more about the company, earn points and trade the points in for rewards.

Pros

I love the option to flip between challenges, discussions, and rewards. These are very important to be able to access easily for my job. I love that the links have GIFS and aren't just pictures. I am able to communicate with colleagues and the company easily and know my voice is heard. I am also able to learn more about the company, earn points and trade the points in for rewards.

Cons

Currently, I don't have any dislikes for this website. It is very useful to me and other VIPKID teachers.

Showing 5 reviews of 250 Read all reviews

Influitive FAQs

Below are some frequently asked questions for Influitive.

Influitive offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing is determined based on the feature set you need available to run your Influitive program. Talk with a specialist to learn more.

Influitive has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Influitive supports the following languages:

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Influitive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Influitive integrates with the following applications:

Docebo, Domo, Gainsight CS, Gainsight PX, GoodData, Hootsuite, HubSpot Marketing Hub, Khoros Marketing, LinkedIn for Business, Marketo Engage, Meta for Business, Oracle Eloqua Marketing Automation, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Segment, Skilljar Customer Education, Tango, Tray.io, Twitter/X, Zapier

Influitive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Influitive.