About simPRO

simPRO is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, simPRO provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.

More than 150,000 field service professionals in the commercial and residential spaces trust simPRO for workflow management. simPRO combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.

simPRO is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, simPRO connects with QuickBooks and Xero for streamlined accounting and job management.

Pricing starting from:

$154.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of simPRO

simPRO has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with simPRO Mobile
- Gain vital visibility into business status and financials with detailed reports

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, Ireland, Netherlands , New Zealand, Singapore, United States

Supported Languages

Dutch, English, French, Italian, Polish , Spanish

Pricing starting from:

$154.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

simPRO Software - Import major supplier catalog
simPRO Software - Capture customer's information easily
simPRO Software - Easily revise and adjust your estimates
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simPRO video
simPRO Software - Import major supplier catalog
simPRO Software - Capture customer's information easily
simPRO Software - Easily revise and adjust your estimates

Features

Total features of simPRO: 229

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Scheduling Software
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking Software
  • Attendance Tracking Software
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • Budget Management
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calibration Management Software
  • Cataloging/Categorization
  • Change Order Management
  • Check-in/Check-out
  • Class Scheduling
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Contractor Database
  • Contractor Management Software
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization Software
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Electrical Estimating Software
  • Electronic Payments
  • Electronic Signature
  • Email Management Software
  • Employee Management
  • Employee Scheduling Software
  • Equipment Maintenance Software
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Asset Management
  • Facility Scheduling
  • File Sharing Software
  • File Storage
  • Financial Analysis
  • Financial Management Software
  • Fitting Management
  • Fixed Asset Management Software
  • For AEC Industry
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Locksmiths
  • For Mechanical Equipment
  • For Plumbing Industry
  • For Schools
  • Forecasting
  • Forms Automation Software
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • Historical Reporting
  • Inspection Management
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing Software
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Kitting
  • Labor Cost Reporting
  • Labor Rates
  • Lead Management Software
  • Location Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Multiple Projects
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Management Software
  • Overrun Reporting
  • Payment Collection in the Field
  • Payment Processing Software
  • Percent-Complete Tracking
  • Portfolio Management
  • Prebuilt Assembly
  • Predictive Maintenance
  • Preventive Maintenance Software
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Process Modeling & Designing
  • Product Identification
  • Production Cost Tracking
  • Progress Reports
  • Progress Tracking
  • Project Billing
  • Project Estimating
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Projections
  • Purchase Order Management
  • QM/ABPro Interface
  • Qualification Tracking
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Rescheduling
  • Residential
  • Residential Properties
  • Resource Management Software
  • Resource Scheduling
  • Risk Management Software
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Scheduling Software
  • Search/Filter
  • Serial Number Tracking
  • Service History
  • Spatial Analysis
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Takeoff Software
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Template Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • Timesheet Management
  • User Management
  • Vendor Management Software
  • Warehouse Management Software
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management Software

Alternatives

Quickbooks Online

4.3
#0 Alternative to simPRO
QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial...

Tigerpaw Software

3.7
#1 Alternative to simPRO
Tigerpaw One business management software provides everything you need to begin the automation process, increase...

FieldEdge

4.2
#2 Alternative to simPRO
FieldEdge is the #1 service management software to help you run and grow your entire field service business. We set you...

Service Fusion

4.3
#3 Alternative to simPRO
Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and...

Reviews

Overall rating

4.2 /5
(121)
Value for Money
4.0/5
Features
4.0/5
Ease of Use
3.9/5
Customer Support Software
4.0/5

Already have simPRO?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 121
Andrew
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great solution!

Reviewed on 10/10/2019

Our experience has been great. We have been using it for about 6 months tho we have had it over a...

Our experience has been great. We have been using it for about 6 months tho we have had it over a year. Still learning different things we need to do to get it set up. I wish it was easier to get going out of the gate.

Pros

Bid creation. It is great to be able to pull a part from our catalog and then have a time associated to it and not need to calculate it.

Cons

There are some ease of use issue complaints I have gotten from our team. But once you get a hang of it, it is great. Just a bit of a learning curve from what they are used to.

Response from simPRO Software

Hi Andrew, thanks for your feedback! We're glad to hear that you've had a positive experience with simPRO. If you ever run into any issues or need help with any simPRO features, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO

Njela
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Job management system

Reviewed on 3/1/2022

When you pay for training, they are great and very helpful.

When you pay for training, they are great and very helpful.

Pros

We have used Simpro for over 4 years, and we never loose a job! No more paper work, loosing jobs and jobs to be invoiced. Everything is tracked. Our techs use the app and update all parts and labour straight away. It's saved us so much time

Cons

Intergration with Xero is getting better.

Response from simPRO Software

Hi there Njela, thank you so much for your insight! We are thrilled to hear that simPRO has saved your team time, and reduced paperwork. That is what we love to hear! It is feedback like this that inspires our team to constantly improve our software. We are looking forward to supporting your business growth!

John
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Think Twice

Reviewed on 11/16/2019

Support is lacking made several attempts while in Denver to meet with our customer support member...

Support is lacking made several attempts while in Denver to meet with our customer support member and on three separate occasions they failed to meet with me that was all I need to realize simPRO does not care about longevity of their clients.

They don't listen to our needs or concerns but inform us we need more training

Pros

Dispatching, Purchase order, Estimating and billing portion of the software top notch flow great to together awesome

Cons

Job costing, tax reporting time tracking and reporting don't function well In fact to tools you would need to manage your business don't work

Response from simPRO Software

Hi John,

Thank you for your feedback. We're happy to hear that simPRO has helped you with dispatching, estimating, and billing. Our dedicated Customer Success & Support team at simPRO is available 24/6 via online chats and phone. We value our customers and are here to solve any issues you have within simPRO. Additionally, our Customer Success team was specifically developed to help our customers over the long run with consultation beyond the standard technical support. We also welcome customers to visit our Denver office. However, we are under no obligation to meet with customers outside of a work setting. Please reach out to Customer Success at [email protected] if you would like to discuss this further.

Elizabeth
Overall rating
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Customer Service

Reviewed on 7/21/2020

From the beginning everyone I have worked with has been incredible. If they don't have an answer...

From the beginning everyone I have worked with has been incredible. If they don't have an answer for you right at the moment they will always go back to the drawing board and figure a solution out for you. They are customer focused and truly do whatever they can to make your company run smoothly.

Pros

Their customer service is awesome. There are so many different ways to get in touch with someone and they're quick to respond.

Cons

There are some aspects of it that make a little difficult for pool companies to operate from, but just makes you think outside of the box and change your business structure.

Alternatives Considered

FieldEdge

Reasons for Choosing simPRO

ServiceCEO is shutting down and does not integrate with QuickBooks.

Reasons for Switching to simPRO

Less expensive, more customization available

Response from simPRO Software

Hi Elizabeth, thank you for taking the time to review simPRO! We're happy to hear that you've had such a positive experience with our Customer Support team.
Best,
Team simPRO

Jarey
Overall rating
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Streamlining our process

Reviewed on 6/7/2019

I can leave town and still keep an eye on jobs, billing and progress. I can approve jobs, make...

I can leave town and still keep an eye on jobs, billing and progress. I can approve jobs, make modifications by just logging in from anywhere. The time it takes to do a task of my staff and myself has been reduced tremendously.
Finding a client file vs just looking it up in simPRO is huge time saver!

Pros

Saving of Staff time, less paperwork, easier to find info on clients quickly. Also the log of every event from who created a job, to notes from a phone call. Makes it easy to look at timeline.

Cons

Not being able to share attatchments within software from office to field level without going outside of software. Not being able to modify inventory on completed invoice.
Trainers were great, but they were not familiar with my industry.

Alternatives Considered

FieldEdge

Reasons for Switching to simPRO

simPRO had dealers within my industry that I could relate to. The other alternative was more geared to the electrical and HVAC fields. Also simPRO was willing to come to my office and do a training.

Response from simPRO Software

Hi Jarey, thank you for taking the time to review simPRO! We're glad to hear that simPRO is helping you save time in your daily operations. If you need any additional help with attachments, invoicing, or other simPRO features, please refer to the simPRO helpdesk: https://helpdesk.simprogroup.com.

Showing 5 reviews of 121 Read all reviews

simPRO FAQs

Below are some frequently asked questions for simPRO.

simPRO offers the following pricing plans:

  • Starting from: $154.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

AUD pricing, exc GST. Does not include implementation & training.

simPRO has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

simPRO supports the following languages:

Dutch, English, French, Italian, Polish, Spanish

simPRO supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

simPRO integrates with the following applications:

Google Calendar, MYOB Business, Microsoft Outlook, NetSuite, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Xero, Zapier

simPRO offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for simPRO.