PandaDoc Overview

What is PandaDoc?

PandaDoc has empowered sales team to improve deal workflow, insights, and speed while delivering an amazing buying experience.

Over 18,000 customers use PandaDoc’s all-in-one document automation software to streamline the process to create, approve, and eSign proposals, quotes, and contracts. PandaDoc helps you simplify processes and increase efficiency across the entire organization when you integrate your existing CRM, payment, and file storage apps into a single workflow.

Sales teams that use PandaDoc typically see a:

- 28% increase in close rate
- 18% increase in average sales price
- 65% decrease in document creation time

PandaDoc is rated the top proposal and contract software by its customers year after year on review sites like G2, TrustRadius, and Capterra.

For more information, including pricing and product features, visit us at www.pandadoc.com.

PandaDoc Overview

Pricing

Starting from
$9.00/month

Pricing options

Free Trial
Subscription
Value for money

Individual - $9/user/month

Business- $49/user/month

Enterprise - contact PandaDoc for a quote

API for eSigning and document generation - request a quote


PandaDoc Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

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PandaDoc Reviews

PandaDoc Reviews

Overall rating
4.5
/
5
Excellent
441

Very good
217

Average
51

Poor
11

Terrible
8

Value for Money
4.2
Features
4.2
Ease of Use
4.3
Customer Support
4.4
90% recommended this app
Jesus P.

Jumping From RightSignature to PandaDocs

We were previously paying RighSignature somewhere around $600/yr to essentially send around 4 documents per month via API to Podio. I took a deep breath and looked at that renewal cost during a pandemic and decided to look for options. It boiled down to SignNow or PandaDoc. When I saw PandaDocs free tier, I made the jump and haven't looked back.

We did lose the automation functionality in the process, but the $600/yr savings makes up for it. We simply uploaded the NDA and Agreements we use and we "duplicate" them when we need to send a new one. The process takes 3 minutes at the most to setup, send and sign.

If you're a small business getting started and need free e-Signing, PandaDoc is a winner.


Verified Reviewer

After six months of using Pandadoc

I use Pandadoc for proposals and contract agreements for my Marketing consulting business. It allows clients to sign electronically and it notifies me when they have viewed the proposal which helps me track how engaged they are.


Ted B.

Has some big shortcomings

I had high hopes for this software and am leaving exceptionally dissatisfied. Normally I wouldn't write a bad review, but this is more of a warning to others so they don't get surprised like I did.


Serena G.

PandaDoc is a Good Alternative

PandaDoc is simple to use with an easy learning curve. If you've ever used e-signature software before, it should be easy to switch to PandaDoc.


Wilber C.

My Only and Go to Proposal Platform

I have been using PandaDoc for more than 3 years and I haven't been able to find anything like it.


Jesus P.
Industry: Marketing & Advertising
Company size: Self Employed

Jumping From RightSignature to PandaDocs

Used Weekly for 6-12 months
Reviewed on 10/18/2020
Review Source: Capterra

We were previously paying RighSignature somewhere around $600/yr to essentially send around 4 documents per month via API to Podio. I took a deep breath and looked at that renewal cost during a pandemic and decided to look for options. It boiled down to SignNow or PandaDoc. When I saw PandaDocs free tier, I made the jump and haven't looked back.

We did lose the automation functionality in the process, but the $600/yr savings makes up for it. We simply uploaded the NDA and Agreements we use and we "duplicate" them when we need to send a new one. The process takes 3 minutes at the most to setup, send and sign.

If you're a small business getting started and need free e-Signing, PandaDoc is a winner.

Pros

They provide a free tier for smaller companies to fulfill their e-signing requirements. If that wasn't enough, their free tier does not have any major, missing components that would cripple the software. It just works beautifully at the wonderful cost of "zero".

Cons

I'm not in a place to complain when I'm using e-Signature software for free. However, it would be really, really nice if they could provide some limited API or Zapier functionality with the free tier. I don't expect that to happen, but it would be lovely if they did it.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: Self Employed

After six months of using Pandadoc

Used Weekly for 6-12 months
Reviewed on 8/15/2019
Review Source: Capterra

I use Pandadoc for proposals and contract agreements for my Marketing consulting business. It allows clients to sign electronically and it notifies me when they have viewed the proposal which helps me track how engaged they are.

Pros

I like that Pandadoc notifies me when prospects view my proposals and it allows them to easily sign electronically without scanning and printing. I like that it gives me the ability to propose a pick list for clients and they can select which package or which services and it will automatically total them.

Cons

I can't clone whole pages, just content chunks. And I can't move entire pages, just content chunks. This is annoying. I find that a bit clunky. I also have not liked the visual aspect as much as designing on my own, and it hasn't let me compose in Landscape mode, so I have instead been designing my own proposal slides in InDesign and then when the client is ready to sign I just copy/paste them as images into an agreement. This is creating some double work for me, which is annoying and part of the reason I wanted a software in the first place was to minimize time spent on proposals.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Ted B.
Industry: Education Management
Company size: 11-50 Employees

Has some big shortcomings

Used Daily for 1-5 months
Reviewed on 8/11/2016
Review Source: Capterra

I had high hopes for this software and am leaving exceptionally dissatisfied. Normally I wouldn't write a bad review, but this is more of a warning to others so they don't get surprised like I did.

Pros

Cool name.

Cons

#1. No text wrapping in fields. If you put a field on a form and someone types past the end of the field, it does not wrap text. It also does not tell them they hit the character limit. So what happens? Anything extra is lost with no way to retrieve it. Quote from support "Unfortunately this is a known issue. At this time there is no way to retrieve any information in these situations. " Yes, in 2016, a software company creating fillable fields is not capable of wrapping text or telling a user they are at the limit.

#2 No batch sending. Want to send the same document to 20 people to complete individually? You have to manually add all 20 contacts, then manually send each one of them an individual form that requires an 8 step process. That's 160 steps to send 20 people the exact same form.

#3 No way to identify required fields. Creating a doc with lots of fields with a mix of required and not required? There is no way to differentiate them visually. To check your work you must click on each field and see if the box is checked for it to be required. Nightmare of epic proportions.

Response from PandaDoc

Hi there!

I realize this response is long overdue, so first and foremost thank you for your honest feedback. Although this is our first public response, I can assure you that our team took your comments into account.

The truth is that we are not the company or the product that you once knew.

Since 2016, we have introduced a brand new editor built on user feedback like yours, equipped with overall better performance as well as features that you mentioned such as bulk send and required fields.

If you're still in the market for document automation software, drop us a line and our team would be happy to show you Editor 2.0.

We hope to have the opportunity to work with you again, and I sincerely apologize for your previous experience with us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Serena G.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

PandaDoc is a Good Alternative

Used Daily for 6-12 months
Reviewed on 9/21/2020
Review Source: Capterra

PandaDoc is simple to use with an easy learning curve. If you've ever used e-signature software before, it should be easy to switch to PandaDoc.

Pros

The pricing was excellent and it had most all the features we were looking for. The support is real time and very helpful.

Cons

One of the features we had selected didn't make it to our system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Wilber C.
Industry: Marketing & Advertising
Company size: 2-10 Employees

My Only and Go to Proposal Platform

Used Daily for 2+ years
Reviewed on 5/8/2020
Review Source: Capterra

I have been using PandaDoc for more than 3 years and I haven't been able to find anything like it.

Pros

What I love about this platform is the functionality and how it allows you to charge your client. It makes it very easy for your client to sign and pay right there and there.

Cons

I don't like the fact that you have to send reminders, manually.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.5/10
Based on 728 user ratings
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PandaDoc Pricing

PandaDoc Pricing

Starting from
$9.00/month
Free Trial
Subscription
Value for money

Individual - $9/user/month

Business- $49/user/month

Enterprise - contact PandaDoc for a quote

API for eSigning and document generation - request a quote

Individual - $9/user/month

Business- $49/user/month

Enterprise - contact PandaDoc for a quote

API for eSigning and document generation - request a quote

Value for Money
4.2/5
Based on 728 user ratings
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PandaDoc Features

PandaDoc Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.2/5
Based on 728 user ratings
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Categories

Additional information for PandaDoc

Additional information for PandaDoc

Key features of PandaDoc

  • Access Control
  • Activity Audit
  • Activity Logging
  • Add fields for signatures, initials, dates, and more
  • Approval Process Control
  • Audit Trail
  • Automatic Reminders
  • Behavior Tracking
  • CRM Integration
  • Collaborative Workspace
  • Content Library
  • Content Management
  • Contract Drafting
  • Cost Estimating
  • Custom Fields
  • Customizable Branding
  • Customizable Templates
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Document Tracking Analytics
  • Documents tracking and analytics
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Employee Management
  • Engagement Analytics
  • Free docs forever when you spread the love!
  • Image Library
  • Integrations with Google Apps, Dropbox, Box, and more
  • Legally binding electronic signatures
  • Lifecycle Management
  • Multi-Department / Project
  • Permission Management
  • Project Workflow
  • Projections
  • Proposal Generation
  • Quote Management
  • Real-time commenting and collaboration
  • Role-Based Permissions
  • Sales Tracking
  • Send docs within Google Docs - no more email attachments
  • Summary Reports
  • Tagging
  • Template Management
  • Unlimited access to our professional template library
  • Upload and customize virtually any file type
  • Workflow Management

Benefits

Faster docs. Faster deals.
Keep momentum…get your documents out the door fast to keep deals moving with automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.

Don't just engage, make it engaging
Stand out from the crowd with stunning, effective sales documents with custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.

Stay ahead by always knowing where you stand.
Stop flying blind when creating forecasts. Picking which deals to include (or exclude) is easy when you can drill down to the deal level with proposals.

Create Documents in Minutes
Quickly create proposals, quotes, and contracts from pre-built templates, content from marketing, and customer data from your CRM. Gain access to a library of 400+ templates that ready to go.

Momentum happens when your workflow works for you
Centralize communications, streamline the negotiation process, and make revisions in real-time in a single location.

Enjoy Seamless Integrations
Simplify processes and increase efficiencies across your entire organization when you integrate your existing CRM, payment, and file storage apps into a unified workflow. Integrations available with all common CRMs.

Content Management and Organization
Distribute your content by teams, departments, projects, or specific groups of people with our workspaces feature. You can even organize your content by folders or with tags.

Configure Price Quote
Our platform includes robust CPQ functionality. Include dynamic pricing tables inside of your documents and auto calculate discounts, taxes, and margins with little effort.

PandaDoc FAQs

PandaDoc FAQs

Below are some frequently asked questions for PandaDoc.

Q. What type of pricing plans does PandaDoc offer?

PandaDoc offers the following pricing plans:

Starting from: $9.00/month

Pricing model: Subscription

Free Trial: Available

Individual - $9/user/month Business- $49/user/month Enterprise - contact PandaDoc for a quote API for eSigning and document generation - request a quote

Q. What are the main features of PandaDoc?

PandaDoc offers the following features:

  • Access Control
  • Activity Audit
  • Activity Logging
  • Add fields for signatures, initials, dates, and more
  • Approval Process Control
  • Audit Trail
  • Automatic Reminders
  • Behavior Tracking
  • CRM Integration
  • Collaborative Workspace
  • Content Library
  • Content Management
  • Contract Drafting
  • Cost Estimating
  • Custom Fields
  • Customizable Branding
  • Customizable Templates
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Document Tracking Analytics
  • Documents tracking and analytics
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Employee Management
  • Engagement Analytics
  • Free docs forever when you spread the love!
  • Image Library
  • Integrations with Google Apps, Dropbox, Box, and more
  • Legally binding electronic signatures
  • Lifecycle Management
  • Multi-Department / Project
  • Permission Management
  • Project Workflow
  • Projections
  • Proposal Generation
  • Quote Management
  • Real-time commenting and collaboration
  • Role-Based Permissions
  • Sales Tracking
  • Send docs within Google Docs - no more email attachments
  • Summary Reports
  • Tagging
  • Template Management
  • Unlimited access to our professional template library
  • Upload and customize virtually any file type
  • Workflow Management

Q. Who are the typical users of PandaDoc?

PandaDoc has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does PandaDoc support?

PandaDoc supports the following languages:

English

Q. What type of pricing plans does PandaDoc offer?

PandaDoc has the following pricing plans:

Subscription

Q. Does PandaDoc support mobile devices?

PandaDoc supports the following devices:

Android, iPhone, iPad

Q. What other apps does PandaDoc integrate with?

PandaDoc integrates with the following applications:

BriteBiz, GreenRope, HubSpot Marketing Hub, Insightly, Nimble, Nutshell, Pipedrive, Pipeliner CRM, Xero, Zoho CRM

Q. What level of support does PandaDoc offer?

PandaDoc offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials, Knowledge Base