About Sendinblue
Sendinblue empowers businesses to build and grow relationships through email campaigns, transactional emails, SMS messages, marketing automation, Facebook Ads, chat, CRM and retargeting ads.
What makes us different? Our modularity enables every company to build the marketing engine with all the tools they need, at a cost that makes sense. Our platform combines a robust suite of services within a single, user-friendly solution.
Create Mobile-Friendly Emails
Use our responsive design tools to easily create beautiful emails that drive action.
Integrate Advanced Designs
Want to use your own HTML code? Simply paste it. Our creation tools make design easy for both advanced and new users.
Scheduling & Automation
Launch your campaign immediately or schedule it for later. Create automated campaigns to send welcome emails and order confirmations.
Deliverability
We assure the security of our clients and we make sure their subscribers are reached. You can even pre-test deliverability before sending campaigns to see if your email will make it to the inbox.
Integration
SendinBlue integrates with list building plugins like Privy, OptinMonster and PlugMatter that allow you to easily display pop-ups on the exit intent and automatically push the email addresses to your SendinBlue account. Connect SendinBlue with your ecommerce, CMS and other apps including: WordPress, Drupal, Magento, Prestashop, Shopify, Zapier and more.
Clear and Complete Reports
View your results in real-time, or any time. Your results' history is stored and ready to export! Use the Heat Map to see the areas on your campaign where contacts interact the most.
Statistics you Need
Review reporting on your open rates, click rates, hard bounces, or create custom metrics to follow.
Google Analytics
Want to track the traffic sources to your site? Integrate SendinBlue with Google Analytics and monitor traffic driven by your email campaigns.
Key benefits of Sendinblue
Save Money.
Get competitive email marketing pricing. For most customers, switching to Sendinblue provides substantial savings that you can reinvest in other areas important to your business.
Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.
Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!
Devices
Business size
Markets
Supported Languages
Images
Features
Total features of Sendinblue: 79
- "What If" Scenarios
- A/B Testing
- API
- Analytics/ROI Tracking
- Anti Spam
- Archiving & Retention
- Auto-Responders
- CAN SPAM Compliance
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Campaign Segmentation
- Channel Management Software
- Click Tracking
- Contact Database
- Contact Management Software
- Content Management System (CMS) Software
- Customer Segmentation
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Customization
- Data Import/Export
- Data Recovery
- Design Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management Software
- Email Marketing Software
- Email Monitoring
- Email Templates
- Email Tracking Software
- Event Tracking
- Event Triggered Actions
- Geographic Maps
- Image Library
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture Software
- Lead Management Software
- Lead Qualification
- List Management
- Marketing Automation Software
- Mobile Access
- Mobile Optimized Emails
- Multi-Campaign
- Multi-Channel Marketing
- Preview Functionality
- Purchasing & Receiving
- Queue Management
- Real Time Analytics
- Real Time Data
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Rich Text Editor
- Routing
- SMS Messaging
- Segmentation
- Shared Inboxes
- Signature Management
- Social Media Integration
- Spam Blocker
- Subscriber Management
- Subscription Management Software
- Summary Reports
- Template Management
- Third Party Integrations
- Unsubscribe Database
- WYSIWYG Editor
- Website Analytics
- Website Visitor Tracking
- Whitelisting/Blacklisting
- eCommerce Management
Alternatives
Mailchimp
User.com
Remarkety
dotdigital Engagement Cloud
Reviews
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- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great value for small businesses
Reviewed on 2019-11-20
Really positive. I have been able to set up my own business and others with SendInBlue and they...
Really positive. I have been able to set up my own business and others with SendInBlue and they like it a lot. Definitely worth the value.
Pros
Very low cost with a lot of features including unlimited contacts. The only limit really is 300 emails per day max but when you are starting out with email marketing that's not a big deal, especially with newsletters. They have a very nice automation workflow process that has a lot of options similar to big competitors that cost more. Also, if you need to create a new email template it has the option to open a new tab and then easily refresh it, unlike other competitors. The API connection is easy to find and work with. Overall a great software solution for small businesses.
Cons
Not much of anything, I have seen other systems have a few more features in the automation builder but those were not really used anyway.
- Industry: Financial Services Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Email marketing is better with Sendinblue
Reviewed on 2021-02-23
We had a good experience working with this software, our newsletter and email marketing campaign...
We had a good experience working with this software, our newsletter and email marketing campaign are fully automated and can be scheduled for the next 2 months forward. We are very happy that we can have a full control on the leads and verification on the leads.
Pros
Sendinblue is the best tools that i have use for our email marketing campaign automation. All the emails sent is instantly executed and receive by the recipient in no time. All the report analytics for the opening-click-rate and email reading time can be generated a day after the emails sent. They also offer a good software integration like Mailchimp and Woocommerce.
Cons
There are some aspect that Sendinblue should improve, especially on the customer support service which too slow in responding our ticket and support email. Other than that, the landing page template design is somehow not fully customizable and some of the widget is not easily editable.
- Industry: E-Learning
- Company size: 2-10 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Estoy gratamente sorprendida con Sendinblue.
Reviewed on 2021-03-19
En general, y teniendo en cuenta que llevamos poco tiempo trabajando con la herramienta, la...
En general, y teniendo en cuenta que llevamos poco tiempo trabajando con la herramienta, la experiencia es positiva.
Pros
La relación calidad precio me pareció inmejorable. Es una herramienta completa con unas tarifas premium realmente bajas. Hemos empezado recientemente a usarla y nos parece una opción repleta de oportunidades, sobretodo en cuanto a los emails transaccionales, las automatizaciones y el CRM.
Además, el soporte en chat directo me ha aportado soluciones y mucha amabilidad.
Cons
El único problema que he encontrado es en la exportación de mis contactos desde otro CRM.
Creo que el CRM debería disponer de más flexibilidad a la hora de integrar las categorías que vienen con los exportados y así poder integrarlos automáticamente según la estructura de categorías y atributos de Sendinblue.
Por pedir, en alguna ocasión el chat de soporte ha tardado más rato de lo que esperaba.
Pero seguro que se tiene en cuenta.
- Industry: Telecommunications
- Company size: 201-500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Worst company to deal with - Stay away!
Reviewed on 2020-08-05
Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to...
Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal. I've been using them for almost a year, when suddenly they deactivated the account, saying there was a complaint. That's it: someone makes a complaint, you have no chance to defend yourself, and they DEACTIVATE the account???
What happens with all the customer information I had stored there? What happens with the SMS credits I purchased? What happened with the monthly subscription?
Went on their Facebook page and guess what, I found at least 2 other customers having the EXACT same issue. Which FB page is also a joke, there's no engagement with THEIR customers.
Now I understand why they are such a cheap alternative.... because their service is the same: cheap
Pros
There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage
Cons
No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY!
- Industry: Consumer Electronics
- Company size: 2-10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best choice when it comes to small business email marketing
Reviewed on 2021-02-19
The software works well, the price is fair, I haven't had any issues at any point. Previously, I...
The software works well, the price is fair, I haven't had any issues at any point. Previously, I have used another (very popular) software with some earlier projects, and it was a nightmare to find what I wanted from their interface. Send in Blue interface is simple and well-thought.
Pros
We use Send in Blue to send occasional e-mail newsletters and marketing campaigns. The campaign builder works well; everything is easy to understand. I really appreciate the segmentation possibilities, that are even available for free accounts. Previously, I had to pay a lot to another software manufacturer due to ridiculous limits regarding segmentation and lists. I rather pay for the emails I send. Send in Blue is perfect from this point of view.
Cons
The software could have more integration options to the other tools I use, but I am aware that those are not the most common so I understand.
Sendinblue FAQs
Below are some frequently asked questions for Sendinblue.Q. What type of pricing plans does Sendinblue offer?
Sendinblue offers the following pricing plans:
- Starting from: US$25.00/month
- Pricing model: Free, Subscription
- Free Trial: Available
Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 10,000 emails per month for just $25 -- or send even more emails at great prices.
Q. What are the main features of Sendinblue?
We do not have any information about Sendinblue features
Q. Who are the typical users of Sendinblue?
Sendinblue has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Sendinblue support?
Sendinblue supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does Sendinblue support mobile devices?
Sendinblue supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Sendinblue integrate with?
Sendinblue integrates with the following applications:
Bigcommerce, Chargify, Drupal, Freshdesk, Gravity Forms, Jimdo, Magento Commerce, PayPal, Pipedrive, PrestaShop, Salesforce Marketing Cloud, Shopify, SumoMe, Typeform, Unbounce, WooCommerce, WordPress, Wufoo, Zapier, Zendesk
Q. What level of support does Sendinblue offer?
Sendinblue offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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