Sendinblue
Automation, Marketing & Transactional Email, and SMS Service
4.5 /5 (617 reviews) Write a Review!Sendinblue Overview
What is Sendinblue?
Sendinblue empowers businesses to build and grow relationships through email campaigns, transactional emails, SMS messages, marketing automation, Facebook Ads, chat, CRM and retargeting ads.
What makes us different? Our modularity enables every company to build the marketing engine with all the tools they need, at a cost that makes sense. Our platform combines a robust suite of services within a single, user-friendly solution.
Create Mobile-Friendly Emails
Use our responsive design tools to easily create beautiful emails that drive action.
Integrate Advanced Designs
Want to use your own HTML code? Simply paste it. Our creation tools make design easy for both advanced and new users.
Scheduling & Automation
Launch your campaign immediately or schedule it for later. Create automated campaigns to send welcome emails and order confirmations.
Deliverability
We assure the security of our clients and we make sure their subscribers are reached. You can even pre-test deliverability before sending campaigns to see if your email will make it to the inbox.
Integration
SendinBlue integrates with list building plugins like Privy, OptinMonster and PlugMatter that allow you to easily display pop-ups on the exit intent and automatically push the email addresses to your SendinBlue account. Connect SendinBlue with your ecommerce, CMS and other apps including: WordPress, Drupal, Magento, Prestashop, Shopify, Zapier and more.
Clear and Complete Reports
View your results in real-time, or any time. Your results' history is stored and ready to export! Use the Heat Map to see the areas on your campaign where contacts interact the most.
Statistics you Need
Review reporting on your open rates, click rates, hard bounces, or create custom metrics to follow.
Google Analytics
Want to track the traffic sources to your site? Integrate SendinBlue with Google Analytics and monitor traffic driven by your email campaigns.
Sendinblue Overview
Pricing
Pricing options
Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account.
Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day).
As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 10,000 emails per month for just $25 -- or send even more emails at great prices.
Sendinblue Features
Media
Sendinblue Reviews
Sendinblue Reviews
Great value for small businesses
Really positive. I have been able to set up my own business and others with SendInBlue and they like it a lot. Definitely worth the value.
Email marketing for small budget
I have had a good experience but I wouldn't call it the best. Given a smaller budget we have, we are kind of stuck with them.
Worst company to deal with - Stay away!
Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal. I've been using them for almost a year, when suddenly they deactivated the account, saying there was a complaint. That's it: someone makes a complaint, you have no chance to defend yourself, and they DEACTIVATE the account???
What happens with all the customer information I had stored there? What happens with the SMS credits I purchased? What happened with the monthly subscription?
Went on their Facebook page and guess what, I found at least 2 other customers having the EXACT same issue. Which FB page is also a joke, there's no engagement with THEIR customers.
Now I understand why they are such a cheap alternative.... because their service is the same: cheap
Incredible tool
It helps very much in my automations using JS scripts on my site or scripts (via API) in my computer.
Very good to send newsletters too, with a high send limit.
And I use to all my transactional e-mail of my Wordpress website using the plugin. Much better than PHP mail.
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Great value for small businesses
Pros
Very low cost with a lot of features including unlimited contacts. The only limit really is 300 emails per day max but when you are starting out with email marketing that's not a big deal, especially with newsletters. They have a very nice automation workflow process that has a lot of options similar to big competitors that cost more. Also, if you need to create a new email template it has the option to open a new tab and then easily refresh it, unlike other competitors. The API connection is easy to find and work with. Overall a great software solution for small businesses.
Cons
Not much of anything, I have seen other systems have a few more features in the automation builder but those were not really used anyway.
Email marketing for small budget
I have had a good experience but I wouldn't call it the best. Given a smaller budget we have, we are kind of stuck with them.
Pros
I like the account management service that you get with the enterprise solutions. You get a representative who is attached to your account and works With you closely to help with all deliverability agendas.
Cons
Their customer support. Their customer support is pretty bad and one the worst issues I face. They operate only during specific times during the week, which may often not work well even for companies those who are based on the US. Secondly, it seems like they're always flooded with calls so you can't get to them on the first call, almost always. Then on top of that they don't return your calls when they're unavailable.
Worst company to deal with - Stay away!
Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal. I've been using them for almost a year, when suddenly they deactivated the account, saying there was a complaint. That's it: someone makes a complaint, you have no chance to defend yourself, and they DEACTIVATE the account???
What happens with all the customer information I had stored there? What happens with the SMS credits I purchased? What happened with the monthly subscription?
Went on their Facebook page and guess what, I found at least 2 other customers having the EXACT same issue. Which FB page is also a joke, there's no engagement with THEIR customers.
Now I understand why they are such a cheap alternative.... because their service is the same: cheap
Pros
There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage
Cons
No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY!
Incredible tool
It helps very much in my automations using JS scripts on my site or scripts (via API) in my computer.
Very good to send newsletters too, with a high send limit.
And I use to all my transactional e-mail of my Wordpress website using the plugin. Much better than PHP mail.
Pros
Great free tier
Marketing Automation tool with many types of workflows
Great limit to send e-mail marketing and transactional emails
Nice plugins for Wordpress
Easy to make e-mail templates and preview then with many options
Connection with other tools using API
Simple API with many functions
JS to automation easy to setup
Great support (even in portuguese)
Cons
Sometimes the platform is a little slow, but I think it's temporary because the suddenly increase of users.l
Great product, fantastic A+ Customer Service
Pros
It is easy to use with a minor learning curve. Whenever you are stuck, customer service has been amazing each and every time! Usually, message them through FB Messenger and they have replied within a day. That is really what sets them apart in my opinion! Might be "cheaper" alternatives around but this is invaluable!
Cons
The daily quota can be cumbersome. Also with us, as a new business, we run various contests. We know these are not our "ideal" customers but through them, we do find clients. The issue is, that a lot of time they are not as responsive to our emails, causing SendInBlue "precautionary" to put our account on hold due to the low open and click percentages.
It's a little annoying, but their customer service has always helped out. Fortunately, we can ignore those who don't respond to mail with future emails, but there's only 1 way to find out if they'll open or not...
Other than that, no real complaints!
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Sendinblue Pricing
Sendinblue Pricing
Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account.
Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day).
As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 10,000 emails per month for just $25 -- or send even more emails at great prices.
Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account.
Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day).
As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 10,000 emails per month for just $25 -- or send even more emails at great prices.
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Sendinblue Features
Sendinblue Features
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Categories
Categories
Additional information for Sendinblue
Additional information for Sendinblue
Key features of Sendinblue
- API & Documentation
- Advanced Contacts Segmentation
- Advanced Marketing Automation Tools
- Advanced, Real-Time Reporting
- CSV & Text File Contact List Imports
- Customizable Sign-up Forms
- Customizable Signup Forms
- Email & Phone Customer Support
- Excellent Deliverability
- Google Analytics Integration
- Hard Bounce & Unsubscription Management
- Import Your Own HTML Design
- Link Tracking
- Marketing Automation Tools
- Mobile-Friendly Email Design Templates
- Mobile-Friendly Email Design Tools
- Plugins for WordPress, Salesforce, Drupal, OptinMonster
- Pre-Schedule Campaigns
- SMTP (Transactional) Email
- Social Media Integrations
- Transactional SMS
- Unlimited Contacts
- Zapier Integration
- eCommerce Plugins: Prestashop, Shopify, Magento, WooCommerce
Benefits
Save Money.
Get competitive email marketing pricing. For most customers, switching to Sendinblue provides substantial savings that you can reinvest in other areas important to your business.
Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.
Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!
Sendinblue FAQs
Sendinblue FAQs
Below are some frequently asked questions for Sendinblue.
Q. What type of pricing plans does Sendinblue offer?
Sendinblue offers the following pricing plans:
Starting from: US$25.00/month
Pricing model: One Time License, Free, Subscription
Free Trial: Available
Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 10,000 emails per month for just $25 -- or send even more emails at great prices.
Q. What are the main features of Sendinblue?
Sendinblue offers the following features:
- API & Documentation
- Advanced Contacts Segmentation
- Advanced Marketing Automation Tools
- Advanced, Real-Time Reporting
- CSV & Text File Contact List Imports
- Customizable Sign-up Forms
- Customizable Signup Forms
- Email & Phone Customer Support
- Excellent Deliverability
- Google Analytics Integration
- Hard Bounce & Unsubscription Management
- Import Your Own HTML Design
- Link Tracking
- Marketing Automation Tools
- Mobile-Friendly Email Design Templates
- Mobile-Friendly Email Design Tools
- Plugins for WordPress, Salesforce, Drupal, OptinMonster
- Pre-Schedule Campaigns
- SMTP (Transactional) Email
- Social Media Integrations
- Transactional SMS
- Unlimited Contacts
- Zapier Integration
- eCommerce Plugins: Prestashop, Shopify, Magento, WooCommerce
Q. Who are the typical users of Sendinblue?
Sendinblue has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business
Q. What languages does Sendinblue support?
Sendinblue supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does Sendinblue support mobile devices?
We do not have any information about what devices Sendinblue supports
Q. What other apps does Sendinblue integrate with?
Sendinblue integrates with the following applications:
APIANT, Akita, Justuno, LeadsBridge, OptinMonster, Pleisty, Privy, ProjectManager.com, Slaask, VisitorTrack
Q. What level of support does Sendinblue offer?
Sendinblue offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support
Really positive. I have been able to set up my own business and others with SendInBlue and they like it a lot. Definitely worth the value.