Brevo

4.6 (2,455)
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Automation, Marketing & Transactional Email, and SMS Service

About Brevo

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use.

Here are just some of the things you can do with Brevo:
- Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads
- Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs
- Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience
- Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other
- Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot
- Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform
- Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy.
- Talk to customers anytime, anywhere with Brevo’s cloud-based phone system

Pricing

Brevo offers flexible pricing plans to suit businesses of all sizes. Sign up for the products and features you need. Choose from Marketing Platform, Transactional Email, Conversations, and Sales Platform. Get started for free with unlimited contacts — or upgrade to a paid plan for more advanced features and higher sending limits. Visit brevo.com/pricing to learn more about their pricing options.


Key benefits of Brevo

Save Money.
Get competitive email marketing pricing. For most customers, switching to Brevo provides substantial savings that you can reinvest in other areas important to your business.

Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.

Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!


Images

Brevo Software - Say Hello to Brevo
Brevo Software - All the Tools to Sow the Seeds
Brevo Software - More tools, more ways to grow
Brevo Software - To help you grow your business
Brevo Software - Connect, Convert, Expand
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Brevo video
Brevo Software - Say Hello to Brevo
Brevo Software - All the Tools to Sow the Seeds
Brevo Software - More tools, more ways to grow
Brevo Software - To help you grow your business
Brevo Software - Connect, Convert, Expand

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Value for Money

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Reviews

Overall rating

4.6 /5
(2,455)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.5/5

Already have Brevo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,455
Nikita
Nikita
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great Email Marketing Tool

Reviewed on 2023-11-06

Brevo has been a great partner overall. It is hard to complain even about server outages or...

Brevo has been a great partner overall. It is hard to complain even about server outages or technical issues.
Only limitations for already available features are concerning and the way Brevo pushes its CRM.

Pros

The way emails look, the full control over transactional and marketing email system links. Full localization possibility. Great support and documentation.

Cons

Services outages became frequent and emails cannot be tested or sent during that time.
Brevo is pushing its CRM and close features that were available for free before. For people who are never going to swtich to their CRM such moves are clearly wrong.
For example, the conversations feature is much more limited as of now and to reply to Whatsapp conversations, subscribers need to pay.

Alternatives Considered

Mailchimp and HubSpot CRM

Reasons for Choosing Brevo

The main reason was localisation possibility. Also, our emails were not crisp before, the reporting was worse than in Brevo, Brevo has better deliverability as it seems.

Reasons for Switching to Brevo

They were not as good in terms of GDPR, localisation.
Miska
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy to use and EU-hosted

Reviewed on 2024-10-09

Pros

Easy to use and integrate with. EU-hosted and seems to improve as time goes by.

Cons

Editing a duplicate of a previous campaign makes you use a clunky editing interface for the visual. Absolutely impossible to use for this part.
Billing tiers / license seem messy.

Alternatives Considered

Mailgun

Reasons for Choosing Brevo

Had to get something within the EU region. Also some deliverability issues.

Switched From

SendGrid and Twilio

Reasons for Switching to Brevo

Better documentation and it was EU-hosted.
Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Stay away from Brevo

Reviewed on 2024-09-22

Don’t waste your $ here. There are plenty of cheaper and more powerful CRMs out there.

Don’t waste your $ here. There are plenty of cheaper and more powerful CRMs out there.

Pros

After my initial set up which was smooth I had no good experiences.

Cons

The customer service was so bad. It was like I didn’t exist.

Alan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Mailing for memberships

Reviewed on 2024-07-29

Overall we have a fantastic experience with Brevo and will continue to use it for the foreseeable...

Overall we have a fantastic experience with Brevo and will continue to use it for the foreseeable future.

Pros

The ease of use and setting up of the system. It works well with our membership database by being easily updatable via an excel export/import function. It is highly configurable for setting up lists and filters allow us to tailor make our content for our subscribers. The price is also good in comparison with other platforms.

Cons

If a contact changes their data within the brevo system we do not receive a report to show what has changed which would allow us to update our main database.

Alternatives Considered

Mailchimp

Reasons for Choosing Brevo

Limited functionality of the previous platform

Reasons for Switching to Brevo

Price of other products was too costly or where the price was more attractive the functionality was limited.
Alex
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easiest and best tool to use for beginners, agencies and personal brands.

Reviewed on 2024-09-30

Very good, its a fair pricing system. The Desktopapp is never down or lagging.
Overall one software...

Very good, its a fair pricing system. The Desktopapp is never down or lagging.
Overall one software in our techstack we dont think of changing and actually dont compare. Brevo always brings out new stuff you need.

Pros

Ease of use of the product is the best. Brevo is the easiest to learn and use for non-technical people.
Creating Campaigns through the multiple channels is great and the email campaigns templates are create. A lot of freedom to create and also with the Audience Creation super easy. We manage multiple clients and our own newsletter all in one brevo account.

Cons

The Automations / Workflows and native Integrations could be better. We mostly do everything with Zapier but it would be nice to have more direct integrations and use Brevo even easier with our techstack.

Showing 5 reviews of 2,455 Read all reviews

Brevo FAQs

Below are some frequently asked questions for Brevo.

Brevo offers the following pricing plans:

  • Starting from: US$18.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 20,000 emails per month for just $25 -- or send even more emails at great prices.

Brevo has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Brevo supports the following languages:

English, French, German, Italian, Portuguese, Spanish

Brevo supports the following devices:

Android (Mobile), iPhone (Mobile)

Brevo integrates with the following applications:

Adobe Commerce, BigCommerce, Convertful, Drupal, Everwin CXM, Freshdesk, GRC Contact, Getsitecontrol, Google Analytics 360, Gravity Forms, Hyperise, Intercom, Jimdo, LeadSync, MailOptin, MailPoet, Microsoft Outlook, NiftyImages, Ninja Forms, Nosto, OptinMonster, PayPal, Personizely, Pipedrive, Poptin, PrestaShop, Privy, Salesforce Marketing Cloud, Shopify, Streak, SugarCRM, Sumo, TOPOL, Typeform, Unbounce, Wisepops, WooCommerce, WordPress, Wufoo, Zapier, Zendesk Suite, Zenkit

Brevo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Brevo.