--- description: Detailed reviews on Omnichannel Personalization based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Omnichannel Personalization with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Omnichannel Personalization Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Personalization Software](/directory/609/personalization-behavioral-targeting/software) > [Omnichannel Personalization](/software/91449/richrelevance) # Omnichannel Personalization Canonical: https://www.getapp.ca/software/91449/richrelevance > A series of excellence engagements that create velocity for our clients, maximizing the value of personalization and creating a differentiated customer experience in a highly integrated omni-channel retail environment. > > Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Omnichannel Personalization Consistently drive 3 – 11% lift in revenue per session with the world’s most advanced and reliable personalization engine. Dynamically up-sell and cross-sell your merchandise while creating a more engaging overall experience for your shoppers. Utilize free multivariate testing (MVT) tools to measure your site performance—test different placements, layouts and merchandising strategies with live shoppers. First-Party Brand Data \& Shopping Insights Higher Engagement Rates Increased Sales Share ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 3 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Algonomy - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$0.01 - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Brazil, Canada, France, Germany, India, Japan, Saudi Arabia, Singapore, Sweden, United Arab Emirates, United Kingdom, United States ## Features - A/B Testing - API - Abandoned Cart Saver - Account Based Marketing Software - Alerts/Notifications - Behavior Tracking - Behavioral Targeting - CRM Software - Campaign Management Software - Campaign Segmentation - Catalog Management - Content Analytics - Content Management System (CMS) Software - Contextual Targeting - Credit Card Processing - Customer Profiles - Customer Segmentation - Customizable Branding - Customizable Forms - Customizable Templates ## Support Options - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) ## Category - [Personalization Software](https://www.getapp.ca/directory/609/personalization-behavioral-targeting/software) ## Related Categories - [Personalization Software](https://www.getapp.ca/directory/609/personalization-behavioral-targeting/software) - [eCommerce Platforms](https://www.getapp.ca/directory/744/ecommerce/software) - [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software) ## Alternatives 1. [Shopify](https://www.getapp.ca/software/8275/shopify) — 4.5/5 (6668 reviews) 2. [WooCommerce](https://www.getapp.ca/software/101759/woocommerce) — 4.5/5 (1040 reviews) 3. [Wix](https://www.getapp.ca/software/90955/wix) — 4.4/5 (10606 reviews) 4. [Square Online](https://www.getapp.ca/software/131007/square-online-store) — 4.6/5 (327 reviews) 5. [Squarespace](https://www.getapp.ca/software/91132/squarespace) — 4.5/5 (3384 reviews) ## Reviews ### "Endless possibilities" — 5.0/5 > **Allan Bo** | *August 1, 2018* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Being able to personalise the customer journey to an extend where it is not creepy, but rather beneficial and uplifting for the customers is increase both sales and more importantly improving the customer journey. > > **Cons**: The software is very complex and therefore requires that you spend a lot of time working in their portal, creating rules and tweaking priorities in order to fully grasp complexity and interdependencies. ----- ### "Create and Craft" — 4.0/5 > **Simon** | *November 16, 2018* | Retail | Recommendation rating: 7.0/10 > > **Pros**: There is a vast array of options available, allowing you to manipulate every section of the website depending on your needs. However, the algorithms in place, along with the multiple strategies mean you don't have to delve into the minutiae if you don't need to > > **Cons**: The reporting has long needed improving in terms of knowing which products have performed well, although this is now being improved with the introduction of a new suite of reports. ----- ### "Good" — 4.0/5 > **Joseph** | *August 6, 2018* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Displays a good level of AI product recommendations without a need to manipulate results. Makes best, relatively accurate output for new products as to what product recommendations display. > > **Cons**: Reporting limitations. Want/need a view of performance at line level. > > Generally good, no issue of the quality of product recommendations, disappointed fairly frequently data rollup fails (so half a days data is missing for up to 72 hours) but Rich Relevance do not advise that this happens upfront, I need to raise a ticket each time causing unnecessary admin - have noted my concerns but was advised that Rich Relevance do not have the resource to communicate when this issue occurs. ## Links - [View on GetApp](https://www.getapp.ca/software/91449/richrelevance) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data