---
description: Detailed reviews on FieldAware based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare FieldAware with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: FieldAware Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [FieldAware](/software/91412/fieldaware)

# FieldAware

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> FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field service teams with the aim of improving revenue. Features include scheduling, dispatch, task management, invoicing, asset management, time tracking and more.
> 
> Verdict: Rated **3.4/5** by 68 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of FieldAware

 Automate workflows in order to improve scheduling and dispatch for outstanding jobs.&#10;&#10; Improve first time fix rate and customer satisfaction by intelligently deploying the right field technicians with the right equipment, armed with accurate information about the job, tasks and assets from the job site&#10;&#10; Dispatch planned, preventative maintenance and emergency tasks to the right, skilled technicians and engineers&#10;&#10; Improve back-office and customer communications with real-time job status updates&#10;&#10; Improve operational visibility, reporting and decision making with an advanced, flexible analytics and reporting engine

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.4/5** | 68 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support Software | 3.4/5 | Based on overall reviews |
| Value for Money | 3.1/5 | Based on overall reviews |
| Features | 3.2/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: GPS Insight
- **Location**: Scottsdale, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$70.00
- **Pricing model**: Per User
- **Pricing Details**: Minimum 20 users with a monthly subscription fee. Contact FieldAware for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Irish
- **Available Countries**: Australia, United Kingdom, United States

## Features

- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Automated Scheduling
- Availability Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM Software
- Calendar Management
- Change Order Management
- Charting
- Client Management
- Client Portal
- Clock In/Out
- Commercial Properties

## Integrations (5 total)

- CBOS
- NetSuite
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software)
- [Service Dispatch Software](https://www.getapp.ca/directory/520/service-dispatch/software)
- [HVAC Software](https://www.getapp.ca/directory/657/hvac/software)
- [Work Order Software](https://www.getapp.ca/directory/705/work-order/software)
- [Field Activity Management Software](https://www.getapp.ca/directory/655/field-activity-management/software)

## Alternatives

1. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1457 reviews)
2. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5254 reviews)
3. [BuildOps](https://www.getapp.ca/software/131331/buildops) — 4.4/5 (177 reviews)
4. [ServiceTitan](https://www.getapp.ca/software/104311/servicetitan) — 4.4/5 (333 reviews)
5. [Service Fusion](https://www.getapp.ca/software/103289/service-fusion) — 4.3/5 (308 reviews)

## Reviews

### "Smooth Scheduling with excellent features" — 5.0/5

> **Chris** | *December 5, 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: Before working with Field Aware my company suffered from numerous scheduling issues as well as a huge issue with our technicians ability to communicate with home base effectively. With Field Aware we not get up to the minute information through syncing as well as the ability to create effective schedules for our team and maximize their work days
> 
> **Cons**: The ability to customize is extremely limited. My company loves to put our own spin on software and unfortunately Field Aware does not allow us much control. While this is a negative the amount of features that exist in the base version is more than enough to meet our needs
> 
> Smooth scheduling &#10;Up to the minute information &#10;Happy Technicians with efficient days

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### "Field Aware" — 4.0/5

> **John** | *December 3, 2018* | Furniture | Recommendation rating: 9.0/10
> 
> **Pros**: It has provided the framework to plan our activities from local to national in a scalable fashion.&#10;&#10;The ease of data capture from the end user (installer in the field) means that trend analysis provided by the system has helped us cut waste \&amp; malpractice from the business saving costs.&#10;&#10;Strongly recommend for any business wanting to modernise their processes\!
> 
> **Cons**: The road-map process for new feature requests can be vague at times. However, I appreciate that there needs to be a business case and relevance for other business users.

-----

### "Field tech perspective. Limited functionality very quirky." — 2.0/5

> **Brian** | *October 4, 2016* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: It can be deleted.
> 
> **Cons**: It is nothing like presented.
> 
> When we first implemented this program we discovered very quickly how limited this program is. Poor integration options. Not modeled to improve field performance in ways you might expect from typical service management software. Mostly just a fancy way to dispatch calls. You can only see 10 previous calls in the history. Syncing is disasterous and cumbersome. It takes a long time between functions to sync which can frustrate a busy facilities manager or store owner trying to get back to work. No internal integration. Information entered into one section of the system does not populate to other parts of the system where it would be helpful. This software is very frustrating to both field and office personnel. From a service tech perspective this program is a hinderance to customer response times and satisfaction.

-----

### "Fieldaware is easy to use" — 4.5/5

> **Steve** | *March 10, 2015* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10
> 
> **Pros**: We've been a happy Fieldaware user since 2012. It's easy to use, especially for the remote users, and adaptation for our technicians was a snap. Fieldaware is virtually "bugless" and new releases are filled with enhancements. The best software feature is the tight link between customers and assets (serialized machines in our case). Fieldaware as a company has some of the best tech support and documentation I've ever experienced.
> 
> **Cons**: Fieldaware's reporting features are limited but I'm told a new report writer is coming soon. Also, they consider timekeeping for a "crew" (only one crew member can log time for all members) as a benefit, but we feel it's restrictive and cumbersome.

-----

### "Fieldaware Business Review" — 5.0/5

> **Andrew** | *March 29, 2019* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, pictures, and operation. Dispatching was smooth and reports are good.
> 
> **Cons**: Tailored to Commercials Contracting. Would like it to interact with quickbooks better and be more Residential Contractor friendly.
> 
> We have run our Business with this software for many years and it has worked well

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## Links

- [View on GetApp](https://www.getapp.ca/software/91412/fieldaware)

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| Locale | URL |
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| de-AT | <https://www.getapp.at/software/91412/fieldaware> |
| en | <https://www.getapp.com/operations-management-software/a/fieldaware/> |
| en-AE | <https://www.getapp.ae/software/91412/fieldaware> |
| en-AU | <https://www.getapp.com.au/software/91412/fieldaware> |
| en-CA | <https://www.getapp.ca/software/91412/fieldaware> |
| en-GB | <https://www.getapp.co.uk/software/91412/fieldaware> |
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| nl | <https://www.getapp.nl/software/91412/fieldaware> |
| nl-BE | <https://www.getapp.be/software/91412/fieldaware> |

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