Domo

4.3 (321)
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Ai-enabled business intelligence platform

About Domo

Domo is a comprehensive AI and data platform that connects and prepares data from any source, enabling users to transform it into insights. It helps users automate workflows, predict trends, and provide answers directly from the source for data-driven decisions.

The platform's business intelligence features engage users with real-time analytics, AI-powered conversations, and shareable insights, facilitating decision-making. Domo's security and governance measures, including encryption and access controls, allow organizations to explore their data while adhering to industry standards. The platform supports the creation of low-code and pro-code business applications that automate processes, streamline decision-making, and deliver visualization, reporting, and embedded analytics capabilities.


Key benefits of Domo

• Connect to any source of data such as spreadsheets, cloud-based applications, on premise, ERP/data warehouses, databases and social media
• Collaborate with the team and send and discuss important data
• Assign projects and tasks to different team members
• Business intelligence that enables real-time analytics, data exploration through AI, and sharing insights for informed decision-making
• Security and governance with encryption and access controls that adhere to industry standards


Images

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Domo Software - Domo revenue tracking
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Domo Software - Domo sales dashboard
Domo Software - Domo admin settings

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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.3 /5
(321)
Value for Money
4.0/5
Features
4.3/5
Ease of Use
4.1/5
Customer Support Software
4.0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 321
Carine Sylvie
Carine Sylvie
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Top features

Reviewed on 2023-10-11

Once you've learned how to use the interface, it becomes your everyday tool.

Once you've learned how to use the interface, it becomes your everyday tool.

Pros

I had to adapt to it on the recommendation of one of my customers. The functionalities are interesting.

Cons

Unfortunately, I couldn't switch the language to French.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Domo: Great Product at a Fantastic Price

Reviewed on 2022-11-29

Pros

It was easy to use to import data and build data connectors. One person could manage the entire data structure and system fairly easily.

Cons

There are limitations to software when its easy to use. Domo is not an exception.

Marnie
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Domo somewhat useful

Reviewed on 2024-09-06

Pros

It's analytics is pretty easy to understand.

Cons

Some features are not too user friendly and can be confusing

Verified Reviewer
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Business Intelligence at the

Reviewed on 2020-05-01

Pros

Domo enables as to give a live 360 degree view on our business and makes data accessible and visible to everyone in the company. It’s not just about visualization of KPIs and other data. You can take the data and turn it into actionable steps. Furthermore, the existing integrations that are available makes it easy to have all our data available in Domo and combine them.
You can still see the start-up mentality and the new features and the speed that they deliver new features and product improvements is amazing.
For us Domo is so much more than just about data - we have it part of our product development process and have a lot of operational processes built on data transformations that we built in Domo.

Cons

DOMO is very costly compared to other BI tools, especially when you want to have separate user accounts for each user and do not share accounts among users. Other than that Domo worked already most of the cons that I had in the beginning.

Alternatives Considered

Looker, Sisense, Tableau and Microsoft Power BI

Reasons for Choosing Domo

Zoho only offered limites features compared to Domo and didn't cover all of our uses cases. Furthermore, it required a lot of manual work for updating data as well as getting in data.

Switched From

Zoho Analytics

Reasons for Switching to Domo

Great product development and new features. Awesome customer service and implementation help. Ease of use
Matthew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It solves your data analysis problems with a robust solution

Reviewed on 2023-10-05

We needed a BI tool to manage large amounts of company data, learn more about our business daily,...

We needed a BI tool to manage large amounts of company data, learn more about our business daily, and generate actionable reports and insights for management. Domo has been an invaluable tool for our company, allowing us to easily combine information from many sources for analysis and improved decision-making. One of the many advantages of getting lots of data is that you can queue it up, and it will continue to process in the background while doing something else.

Pros

I like how easy it is to pull information from various sources, create and save custom dashboards, and then distribute them to my team and any other departments that will lend a hand. Its most robust feature is the application's ability to configure many types of protection, such as data-level security and folder-level security. The design is aesthetically pleasing, and the user interface is simple.

Cons

The user interface is often intimidating until the user gets comfortable with the program, and customer support can offer quicker solutions to people with problems.

Showing 5 reviews of 321 Read all reviews

Domo FAQs

Below are some frequently asked questions for Domo.

Domo offers the following pricing plans:

  • Free Trial: Available

Domo offers scalable plans with credit-based pricing. A fully-featured, 30-day free trial and additional add-ons are also available. Please contact Domo for detailed pricing information for each of the following packages: Standard: Fully featured, unlimited users, Tier 1 support Enterprise: Everything in Standard, plus volume discounts, dedicated account team, and additional support Business Critical: Everything in Enterprise, plus AWS private link, HIPAA environment, and additional volume discounts

Domo has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Domo supports the following languages:

English, Japanese

Domo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Domo integrates with the following applications:

Adobe Commerce, Adobe Workfront, Alchemer, Basecamp, Box, CallRail, Docusign, Emma by Marigold, GitHub, Google Ads, Google Analytics 360, Google Drive, Harvest, HubSpot Marketing Hub, Instagram, Jira, Keap, LinkedIn for Business, Loggly, Mailchimp, Marketo Engage, Meta for Business, Microsoft Excel, NetSuite, New Relic, Oracle CRM On Demand, Oracle Eloqua Marketing Automation, Outbrain, Pipedrive, QuickBooks Online, QuickBooks Online Advanced, Quickbase, Quid, Sage Intacct, Salesforce Marketing Cloud Account Engagement, Semrush, Shopify, Smartsheet, Square Payments, Square Point of Sale, SugarCRM, SurveyMonkey, Toggl Track, Trello, Twilio, Twitter/X, Velocify, Webtrends, Workday Adaptive Planning, XM for Strategy & Research, Xero, Zendesk Suite, Zoho CRM, Zuora

Domo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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