About Domo

Domo is a cloud-based business management suite that integrates with multiple data sources, including spreadsheets, databases, social media and any existing cloud-based or on-premise software solution. It is suitable for company sizes ranging from small businesses to large enterprises, and is compatible with Windows or Mac platforms, iPad tablets, and also works on mobile devices.

Domo provides both micro- and macro-level visibility and analysis; from cash balances and top-selling product lines to forecasted revenue by region, marketing return on investment (ROI) by channel, and more. It offers real-time dashboards with data pertaining to multiple business areas and performance metrics (e.g., key performance indicators, ROI, etc.). Domo also offers interactive visualization tools and instant access to company-wide data via a centralized dashboard. Users can filter, combine, and personalize the data they want into one or multiple dashboards.

Key benefits of Domo

Connect to any source of data:
- Spreadsheets
- Cloud-based apps
- On premise
- ERP/data warehouses
- Databases
- Social media

Collaborate with the team:
- Use Buzz to send and discuss important data
- Assign projects & tasks to different team members

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia

Supported Languages

English, Japanese

Images

Sales screen via mobile
Marketing screen via tablet
Sales screen via laptop
View 4 more
Domo video
Domo screenshot: Sales screen via mobile Domo screenshot: Marketing screen via tablet Domo screenshot: Sales screen via laptop

Features

Total features of Domo: 48

  • "What If" Scenarios
  • API
  • Access Control
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Alerts / Escalation
  • Application Integration
  • Automatic Notifications
  • Budgeting
  • Business Analysis
  • Business Intelligence
  • Charting
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Dashboard Creation
  • Data Connectors
  • Data Extraction
  • Data Filtering
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Drag & Drop Interface
  • Forecasting
  • Instant Messaging
  • Mobile Alerts
  • Mobile Integration
  • Multi-Location
  • Multiple Data Sources
  • Performance Reports
  • Permission Management
  • Predictive Analytics
  • Project Management
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Updates
  • Receiving
  • Reminders
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Single Sign On
  • Trend Analysis
  • Visual Analytics
  • Visual Discovery
  • Workflow Management

Alternatives

Looker

4.6
#1 Alternative to Domo
Looker, a data platform, makes it simple for anyone to find, navigate and understand their data. Looker platform has an...

Dundas BI

4.5
#2 Alternative to Domo
Dundas BI is an extremely flexible dashboard, reporting and data analytics platform for enterprise organizations and...

Cluvio

4.5
#3 Alternative to Domo
Cluvio is a modern SQL and R-based cloud analytics platform that allows you to create and share beautiful, interactive...

SAP Analytics Cloud

4.3
#4 Alternative to Domo
SAP Analytics Cloud is a SaaS solution for blending BI data from multiple sources, accessing visualizations, viewing...

Reviews

Overall rating

4.2 /5
(184)
Value for Money
3.9/5
Features
4.2/5
Ease of Use
4/5
Customer Support
4.1/5

Already have Domo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 184
Cole G.
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The things Domo can do are just astounding

Reviewed on 2018-10-25

We can see analytics we could never see before. We can understand our business in a way we never...

We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic.

Pros

We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them.

We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like:

What's the average time between receiving a lead and the rep calling them the first time?
What's the average time between a customer ordering, and reordering?
How many calls have my reps made today? (Updated every 15 minutes!)
What landing pages on my website are receiving the most looks?
How are my google analytic campaigns translating into converted customers?

Cons

It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.

Verified Reviewer
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Business Intelligence at the

Reviewed on 2020-05-01

Pros

Domo enables as to give a live 360 degree view on our business and makes data accessible and visible to everyone in the company. It’s not just about visualization of KPIs and other data. You can take the data and turn it into actionable steps. Furthermore, the existing integrations that are available makes it easy to have all our data available in Domo and combine them.
You can still see the start-up mentality and the new features and the speed that they deliver new features and product improvements is amazing.
For us Domo is so much more than just about data - we have it part of our product development process and have a lot of operational processes built on data transformations that we built in Domo.

Cons

DOMO is very costly compared to other BI tools, especially when you want to have separate user accounts for each user and do not share accounts among users. Other than that Domo worked already most of the cons that I had in the beginning.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Aggregate Reporting in Domo is Nice and Easy to Use

Reviewed on 2020-12-04

Overall, DOMO is a great way of taking data and finding insights quickly through it's ease of use...

Overall, DOMO is a great way of taking data and finding insights quickly through it's ease of use navigation.

Pros

I like that DOMO has the ability to take a report and easily change and adjust the report to what you specifically want to view.

Cons

The setup is a little tricky and seems to break pretty easily if the setup is wrong at all.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

There are MUCH better options

Reviewed on 2020-04-27

I have personal experience with several of Domo's competitors as an analytics consultant. None of...

I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.

Pros

This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.

Cons

Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors.

limitations include:
- No ability to build visuals based on multiple tables
- No ability to build filtering capabilities across tables
- No ability to build relational models with existing tables
- All "scripting" capabilities are glitchy and limited in their capabilities
- Poor/nonexistent version control options
- Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours

My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.

Brock J.
Overall rating
  • Industry: Telecommunications
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Domo gives me accurate data

Reviewed on 2020-09-30

Overall, Domo had played a significant role in helping us report accurate metrics and trends. Our...

Overall, Domo had played a significant role in helping us report accurate metrics and trends. Our main CRM makes us take multiple steps to find certain metrics. Whereas domo can give us the reports we need with the accurate data in an insightful and helpful way.

Pros

The main reason why we implemented domo was to get more detailed (and inherently accurate) data. It’s giving us insights that’s helping to provide correct coaching for reps, that we couldnt get normally with our standard CRM. If I could pick one thing though that we love domo for, it’s the ability and ease of use to track trends over time. Being able to see changes in things that go month over month (and even year after year) helps us make informed decisions that are in the best interest of our company and sales teams.

Cons

As with a lot of analytics software, the strengths can also be a weakness. Sometimes, there’s so many different ways to access/create the same data or reports, that it can become overwhelming. That being said, most of the people that would use or purchase this software are likely looking for those in-depth types of analytics. So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.

Showing 5 reviews of 184 Read all reviews

Domo FAQs

Below are some frequently asked questions for Domo.

Domo offers the following pricing plans:

  • Starting from: US$83.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Standard: $83 USD user/month Professional: $160 USD user/month Enterprise: $190 USD user/month

Domo offers the following features:

  • Appstore - App bundles designed by 3rd party developers
  • Build your dream dashboard
  • Business Cloud - Connects all of your existing business data
  • Business Cloud - Integrates all existing business data
  • Buzz - Communication & messaging platform
  • Connect all of your existing business data together
  • Get true insights into your business data
  • Project Management - Assign tasks & projects
  • Stay connected anywhere you go

Domo has the following typical customers:

Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Domo supports the following languages:

English, Japanese

Domo supports the following devices:

Android, iPhone, iPad

Domo integrates with the following applications:

ClickPoint, Dialpad, Dropbox Business, Emma, Khoros Marketing, NetBase, Procore, Skyword, Smartsheet, Sprinklr

Domo offers the following support options:

Online Support, Knowledge Base, Phone Support, Forum, Video Tutorials, FAQs

Related categories

See all software categories found for Domo.