---
description: Detailed reviews on Microsoft Outlook based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Microsoft Outlook with similar products.
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title: Microsoft Outlook Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Microsoft Outlook](/software/91380/microsoft-outlook)

# Microsoft Outlook

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> Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules \&amp; find what they need quickly \&amp; easily
> 
> Verdict: Rated **4.5/5** by 2472 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Microsoft Outlook

Manage calendars, share available meeting times, schedule meetings, and get reminders, all from a centralized platform.&#10;Create groups to discuss, collaborate, and share files and notes with others. &#10;Outlook provides keyword and people suggestions as users type, in order to surface recent search queries.&#10;Shared calendars allow users to schedule meetings and respond to invitations easily.&#10;Work with and share Office attachments from a computer or from the cloud.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2472 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Contact Microsoft Office for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Archiving & Retention
- Collaboration Tools
- Contact Management Software
- Customizable Templates
- Email Monitoring
- Email Templates
- Inbox Management
- Mobile App
- Prioritization
- Response Management
- Search/Filter

## Integrations (12 total)

- Gmail
- Google Calendar
- Microsoft 365
- Microsoft Excel
- Microsoft OneNote
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft To Do
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Email Management Software](https://www.getapp.ca/directory/306/email-management/software)

## Alternatives

1. [Gmail](https://www.getapp.ca/software/91602/gmail) — 4.8/5 (13445 reviews)
2. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17588 reviews)
3. [Microsoft 365](https://www.getapp.ca/software/90725/microsoft-office-365) — 4.6/5 (14100 reviews)
4. [Yahoo Mail](https://www.getapp.ca/software/2061094/yahoo-mail) — 4.2/5 (850 reviews)
5. [Mailchimp](https://www.getapp.ca/software/8268/mailchimp) — 4.5/5 (17627 reviews)

## Reviews

### "Adequate Outlook" — 3.0/5

> **Gordon** | *December 10, 2025* | Entertainment | Recommendation rating: 7.0/10
> 
> **Pros**: The set up and daily use is very simple and ituitive. Its gret that all you emaila ddresses and be held in one place for easy access from one point
> 
> **Cons**: It does not perform very well with Gmail addresses. Some time they send without issue but more often tan not they get stuck and dont send,
> 
> I would say the performance is adequate as long as you are not using Gmail. All the other providers work without any issue

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### "Very good email/calendar client for businesses that use M365" — 5.0/5

> **David** | *April 30, 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: It's generally a very good and reliable known email client. Supports M365/Exchange the best but you can use it for other email service providers as well (Gmail or others). Available as a web application or desktop app for Windows and macOS. Great for email and calendar services. Integrates natively with everything else under the M365 suite.
> 
> **Cons**: It's gotten more confusing now with three different versions of Outlook (web, classic outlook, and new outlook). The web application appears to work the best and is the most reliable but a lot of users still prefer the desktop app and even worst some users won't move off of classic outlook. Outlook desktop is also know to have crashing/sync issues.
> 
> If you're in the M365 suite of apps, Outlook is a great email and calendar client. The web app works better but the new outlook desktop app is very comparable in reliablity. There are still sync issues sometimes and when its bad, a full reinstall of the desktop app is required.

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### "Solid email and calendar combo, a bit heavy" — 4.0/5

> **Harshul** | *April 10, 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Email and calendar in one app is the biggest win for me at work, no switching between tools.&#10;Scheduling meetings and finding free times with coworkers is easy and saves loads of time.&#10;Search works well, I can find old emails fast even when I only remember bits of text.&#10;Integration with Teams and OneDrive makes joining meetings and sharing files simple.&#10;Rules and filters help keep my inbox from getting out of control, I use them every day.&#10;Desktop client is powerful and the web version is good enough when I’m on another machine.
> 
> **Cons**: Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes uses a lot of memory.&#10;UI feels cluttered, too many buttons and menus, new users at work get lost easily.&#10;Mobile app misses some desktop features and the layout can be confusing at times.&#10;Spam filter sometimes moves legit mail to junk so I have to check it often.&#10;Add‑ins can break after updates and troubleshooting usually needs IT help.&#10;Some advanced settings are hidden and takes time to find when you need to change them.
> 
> I use Outlook every day at work and it’s central to how I get things done — email, calendar and meetings all tied together.&#10;It saves time scheduling and keeps my day organised, rules and folders do most of the heavy lifting.&#10;There are annoyances like slow startup, confusing menus and occasional mobile sync hiccups.&#10;When it works it really speeds up collaboration, especially with Teams links and OneDrive attachments.&#10;Support can be slow for tricky issues but usually company IT or online guides fix it.&#10;Overall it’s dependable and feature rich, just a bit heavy and sometimes fiddly

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### "Outlook Review" — 5.0/5

> **Kevin** | *May 18, 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Microsoft Outlook is its organization. I can easily find my email, calendars and tasks. The emails can easily be formatted with subfolders. Outlook is integrated with Microsoft's other products Excel, Word and Powerpoint. I keep all of my calendar events in the Outlook calendar. I especially like the feature to add events that cover many days (also called a series).
> 
> **Cons**: I use this product every day. There is nothing about this product that I dislike or like the least. It is a very good product that satisfies my communication needs.
> 
> My overall experience with Microsoft Outlook is very favorable. I enjoy using this product and interact with it daily.

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### "Microsoft outlook review" — 5.0/5

> **Rebecca** | *May 22, 2026* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Microsoft Outlook is how well it organizes email, calendar, and tasks all in one place. It makes it easy to stay on top of communication and schedule management without switching between different apps. I also appreciate the powerful search function, customizable folders, and integrated calendar features that help keep everything structured and easy to find. The ability to sync across devices ensures I can stay productive whether I’m at my desk or on the go.
> 
> **Cons**: What I like least about Microsoft Outlook is that it can sometimes feel cluttered and overwhelming, especially for new users or those with a high volume of emails. The interface has a lot of features, which can make it less intuitive at first. I also find that performance can slow down when managing large inboxes, and certain settings or customizations can be difficult to locate or adjust.
> 
> Overall, my experience with Microsoft Outlook has been very positive. It is a reliable and powerful tool for managing email, calendars, and tasks in one centralized platform. The organization features, search tools, and cross-device syncing make it easy to stay productive and keep track of important communications and schedules. While it can feel a bit complex at times, Outlook remains a strong and efficient solution for both personal and professional use.

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