---
description: Detailed reviews on Microsoft Outlook based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Microsoft Outlook with similar products.
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title: Microsoft Outlook Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Microsoft Outlook](/software/91380/microsoft-outlook)

# Microsoft Outlook

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> Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules \&amp; find what they need quickly \&amp; easily
> 
> Verdict: Rated **4.5/5** by 2535 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Microsoft Outlook

Manage calendars, share available meeting times, schedule meetings, and get reminders, all from a centralized platform.&#10;Create groups to discuss, collaborate, and share files and notes with others. &#10;Outlook provides keyword and people suggestions as users type, in order to surface recent search queries.&#10;Shared calendars allow users to schedule meetings and respond to invitations easily.&#10;Work with and share Office attachments from a computer or from the cloud.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2535 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Contact Microsoft Office for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Archiving & Retention
- Collaboration Tools
- Contact Management Software
- Customizable Templates
- Email Monitoring
- Email Templates
- Inbox Management
- Mobile App
- Prioritization
- Response Management
- Search/Filter

## Integrations (12 total)

- Gmail
- Google Calendar
- Microsoft 365
- Microsoft Excel
- Microsoft OneNote
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft To Do
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Email Management Software](https://www.getapp.ca/directory/306/email-management/software)

## Related Categories

- [Email Management Software](https://www.getapp.ca/directory/306/email-management/software)
- [Calendar Software](https://www.getapp.ca/directory/679/calendar/software)

## Alternatives

1. [Google Workspace](https://www.getapp.ca/software/90761/google-workspace) — 4.7/5 (87165 reviews)
2. [Microsoft 365](https://www.getapp.ca/software/90725/microsoft-365) — 4.6/5 (14183 reviews)
3. [Yahoo Mail](https://www.getapp.ca/software/2061094/yahoo-mail) — 4.2/5 (863 reviews)
4. [Zoho Mail](https://www.getapp.ca/software/10371/zoho-mail) — 4.5/5 (1070 reviews)
5. [Thunderbird](https://www.getapp.ca/software/2047647/thunderbird) — 4.4/5 (160 reviews)

## Reviews

### "The ultimate communication tool for corporate environments" — 5.0/5

> **Chinthaka** | *August 3, 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Outlook is like our bread and butter for email communication. From tags to pinned emails to customised filtering tools and automated emails, Outlook has it all covered. The convenience of the Outlook app adds a few more sophisticated features that are not available in the online version.
> 
> **Cons**: Throughout the years of continuous use, very little on UI has changed, and it remains bold. Except for a few colour theme changes, most if not all, configurations are the same. Has much room for cosmetic customizations
> 
> Outlook web, or commonly known as the online version, is a great convenience to use, given you're almost always on the web. The handy app store has the mobile app, which is superfast and very easy to operate despite its shallow learning curve

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### "Outlook: Day-to-Day Business Review" — 5.0/5

> **Samm** | *June 15, 2026* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management. E-Mailing is a must in our workplace and helps to promote collaboration within the team. In addition, we utilize shared calendars which is a must to keeping the entire team in the loop. &#10;&#10;The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences. Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation. &#10;&#10;Outlook is easy to access and connects quite easily; we do not often experience bugs or issues and when we do, they are often repaired or fixed quickly. Microsoft applications, including Outlook, have strong security features which ensures great filtering of junk/spam e-mails and ensures cyber safety.
> 
> **Cons**: When new employees join, they can sometimes find Outlook overwhelming because of the number of features. Furthermore, those with large mailboxes do experience performance issues, especially when searching for specific e-mails. &#10;&#10;The largest con would be that when Microsoft does perform updates, settings and workflows can often be change or be disrupted. For example: the new Outlook replaced Quick Parts with My Templates. While My Templates is a great feature, it does not function the same way Quick Parts does and therefore interrupted certain workflows within our business.
> 
> Overall, Outlook is critical tool for our business as it provides reliable e-mail, calendar and contact management while supporting team collaboration through shared calendars. The customization options and accessibility allow our users to work in a way that best suits their needs. While generally dependable and secure, Outlook is a great way to ensure cyber security. &#10;&#10;The main challenge is the learning curve for new users and occasional performance issues with larger mailboxes.

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### "WOULD NEVER USE IF IT WASN'T WORK FORCED." — 1.0/5

> **Joshua** | *August 19, 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: NO pros, system is convoluted. Emails get lost or don't load. Impossibly confusing and frustrating to operate. A HORRIBLE EMAIL SYSTEM.
> 
> **Cons**: SEE ABOVE\!\!\!\!\!\! Lazy, disfunctional, emails don't load, they don't send. Can't look up conversations cause it never works. The whole email is a joke and I would absolutely delete this if it wasn't WORK REQUIRED.
> 
> ABSOLUTELY HORRIFIC. it's been nothing short of horrible. Honestly they make apple look amazing and thats saying something since Apple is a money grabbing joke of a company. BBUT BILL GATES PEDO ASS DIDNT DO BETTER.

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### "A 4x CHAMP Outlook User" — 5.0/5

> **Kimona** | *May 29, 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: This is one of my best friend forever. Let's talk about multiple email, personal, work, business x2. Easy add account, easy switch, easy sign-in passkey, fingerprint. Spam filtering is key for me and the other tab places needed emails right where they belong.
> 
> **Cons**: I've received emails from a user and their email still got sent to the spam folder which was unexpected.
> 
> Wonderful connectivity tool. The cost to upgrade to TB is not too much. I want to filter all subscriptions to clean up all. I'm not sure if that is available, but I have never seen it.

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### "Sync well but need UI improvement" — 5.0/5

> **Md** | *August 31, 2026* | Higher Education Software | Recommendation rating: 9.0/10
> 
> **Pros**: I use daily to sync my files between devices, computer and phones. It is very fast and the app syncs well enough. I got 5TB of storage with OneDrive Business from the institution. So far, I have not seen any problem while uploading or downloading.
> 
> **Cons**: I think, the app UI looks a bit choppy. Also, the download speed sometimes drops while dealing with large files, videos.
> 
> As, it comes free for me, I enjoy using it for all of my tasks, sharing files across devices. I have used the web version and it seems it is a bit laggy than the mobile version.

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| en-AE | <https://www.getapp.ae/software/91380/microsoft-outlook> |
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| pt | <https://www.getapp.com.br/software/91380/microsoft-outlook> |
| pt-PT | <https://www.getapp.pt/software/91380/microsoft-outlook> |

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