NetSuite

NetSuite

The World’s Leading, Most Deployed Cloud ERP Solution

4.2/5 (571 reviews)

NetSuite Overview

What is NetSuite?

NetSuite is the world's leading cloud ERP solution. Made to scale with your business as it grows and transforms, NetSuite helps you automate operations, efficiently streamline mission-critical processes, decrease IT costs and complexity, and improve real-time visibility and control with built-in business intelligence across your company-- all on one, unified platform.

Trusted by more than 19,000 customers across 200+ countries, NetSuite offers a modern, scalable solution to run all key back-office operations in the cloud. From comprehensive financial management capabilities, including sophisticated revenue management and billing solutions, to inventory, supply chain, eCommerce, and beyond, NetSuite empowers businesses of all sizes, across all industries to unleash innovation and growth.

NetSuite Overview

Pricing

Starting from
$499.00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing available on request.


NetSuite Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch and 15 others, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish

Screenshots

NetSuite screenshot: Role-based KPIs and Dashboards: CFO
NetSuite screenshot: Role-based KPIs and Dashboards: CFO NetSuite screenshot: Access your business from anywhere, at any time NetSuite screenshot: Role-based KPIs and Dashboards: Controller NetSuite screenshot: Optimized for mobile viewing NetSuite screenshot: Role-based KPIs and Dashboards: Inventory Manager

NetSuite Reviews

NetSuite Reviews

Overall rating
4.2
/
5
Excellent
238

Very good
228

Average
81

Poor
11

Terrible
13

Value for Money
3.7
Features
4.1
Ease of Use
3.8
Customer Support
3.7
82% recommended this app
Aaron O.

Controller at Non-Profit Legal Service Provider

We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.


Adeoye A.

Great Cloud Based System

It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.


James L.

Still deciding

I am still undecided on my over all feel for it. It has a lot of functionality, but has a big learning curve on how to use all of it.


Stefanie S.

Don't Use NetSuite

Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by deleting dozens of sales by accident. Every aspect of it is not user friendly and requires extensive coding knowledge. It is completely the wrong choice for smaller businesses.


Efrain G.

Powerful ERP

It is a very powerful ERP, especially its purchasing and inventory management modules and make work much easier and efficient. It allows you to connect in any device in any network. Overall I've had a great experience with NetSuite and I wish more companies used it.


Aaron O.
Industry: Legal Services
Company size: 51-200 Employees

Controller at Non-Profit Legal Service Provider

Used Daily for 1+ year
Reviewed on 12/7/2018
Review Source: Capterra

We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.

Pros

User friendly software!!! Great for custom reporting and searches, able to import payroll in a few minutes, drill down feature, web-based you can use anywhere and open multiple windows at the same time. The ability to scan in AP backup which saves space and time on billing and audits, recent activity allows you to find what you did last quickly, dashboard can be customized to specific users - shows key performance indicators such as bank balances, sales & expense versus other periods. There are workflows to automate task such as vendor approvals, customer service and all NetSuite employees are very friendly and extremely helpful. Also being a non-profit, NetSuite employees volunteer their time with through Pro Bono projects - we have used this three times with great results.

Cons

Any hurdles or issues that i have had were solved by reaching out to NetSuite. One year I was having difficulty printing 1099's but customer service helped get me on track.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Adeoye A.
Industry: Government Administration
Company size: 51-200 Employees

Great Cloud Based System

Used Daily for 2+ years
Reviewed on 8/29/2019
Review Source: Capterra

It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

Pros

That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

Cons

There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

James L.
Industry: Wholesale
Company size: 13-50 Employees

Still deciding

Used Daily for 1-5 months
Reviewed on 5/12/2020
Review Source: Capterra

I am still undecided on my over all feel for it. It has a lot of functionality, but has a big learning curve on how to use all of it.

Pros

It has a lot of functionality and available data. It is customizable for your business and your individual needs.

Cons

It can be clunky at times and not as user friendly as I would like, but I am still learning the software.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Stefanie S.
Industry: Wholesale
Company size: 13-50 Employees

Don't Use NetSuite

Used Daily for 1+ year
Reviewed on 10/22/2019
Review Source: Capterra

Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by deleting dozens of sales by accident. Every aspect of it is not user friendly and requires extensive coding knowledge. It is completely the wrong choice for smaller businesses.

Pros

They sold it really well and their sales team was very enthusiastic and engaging.

Cons

It is absolutely a nightmare to implement. It is way too complicated to function well. You need to be a developer to be able to do even the most basic augmentations. You might as well just build your own system from the ground up and save yourself the expensive NetSuite bill. The cost is huge and you can't make adjustments to licenses without long contracts. Despite their claims they don't know anything about integrating with other systems like Shopify via connectors like Celigo or FarApp. The integration team will not help you avoid even common pitfalls. The user interface is, despite their claims, woefully not intuitive or easy to use for average computer savvy individuals. You cannot easily make or adjust print or email templates and their WYSIWYG editor is garbage. The shipping component of it is far less powerful and customizable than many other shipping softwares like ShipStation. Their manufacturing processes are not customizable enough and don't account for realistic manufacturing challenges. You will absolutely end up doing way more steps for not much gain, making it very inefficient to operate. Their "support" is very limited and after you are past your support phase, help is non-existent unless your entire system is down. They are not appropriate at all for small to medium size businesses (despite their claims) and should only be used if you have an entire IT team that could probably just code a custom system for you anyway. Absolutely would not recommend!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Efrain G.
Industry: Retail
Company size: 51-200 Employees

Powerful ERP

Used Daily for 2+ years
Reviewed on 2/23/2020
Review Source: Capterra

It is a very powerful ERP, especially its purchasing and inventory management modules and make work much easier and efficient. It allows you to connect in any device in any network. Overall I've had a great experience with NetSuite and I wish more companies used it.

Pros

The most important reason why we switched to NetSuite is that it allows you to access in any computer, anywhere, without having to be connected to the organization's network. This allows you to get work done at home, when needed. It has a lot of logistics modules based on your needs, like financials, human resources, manufacturing management, inventory, management, sales, management and purchasing management, among others. For my particular area of work, inventory management is great and is better than its competitors

Cons

Modules are restricted to different areas within the organization but sometimes you need a function or tool from a module you don't have access to. In this case, you have to contact the administrator and ask for permission, making the process a bit tedious. Reports' designs could be slightly better and allow more customization.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
7.6/10
Based on 571 user ratings
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NetSuite Pricing

NetSuite Pricing

Starting from
$499.00/month
Free Trial
Subscription
Value for money

Pricing available on request.

Pricing available on request.

Value for Money
3.7/5
Based on 571 user ratings
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NetSuite Features

NetSuite Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.1/5
Based on 571 user ratings
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Categories

Categories

Videos and Tutorials

Videos and Tutorials

Additional information for NetSuite

Additional information for NetSuite

Key features of NetSuite

  • API
  • Accepts payments through online self-checkout
  • Accounting management
  • Accounting, ERP
  • Accounts payable
  • Accounts receivable
  • Activity dashboard
  • Analytics & dashboards
  • Approval process control
  • Asset lifecycle management
  • Audit trail
  • Automated scheduling
  • Barcode scanning
  • Billing & invoicing
  • Business intelligence
  • CRM integration
  • Capacity monitoring
  • Cash flow statement
  • Cash management
  • Collaboration tools
  • Communication management
  • Complete global tax and compliance management
  • Compliance management
  • Configurable workflow
  • Contract management
  • Currency conversion
  • Customer service integration
  • Data import/export
  • Demand management
  • Demand planning
  • Distribution management
  • ERP integration
  • Electronic payments
  • Employee self service
  • End-to-end lifecycle management
  • Financial analysis
  • Financial management
  • Fixed asset management
  • Fixed assets management
  • Fraud detection
  • Fraud prevention
  • General Ledger
  • General ledger
  • Generate statements and disclosures
  • Global currency and exchange rates
  • Integration with Microsoft Office & Outlook
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Issue tracking
  • Marketing
  • Microsoft Office integration
  • Microsoft Outlook integration
  • Mobile Access
  • Multi-company
  • Multi-currency
  • Multi-language
  • Multi-location
  • Order management
  • Order processing
  • Payroll integration
  • Payroll management
  • Planning tools
  • Procurement management
  • Product data management
  • Promotions management
  • Quality assurance
  • Quote management
  • Quoting
  • Real time analytics
  • Real time data
  • Real time updates
  • Receipt management
  • Returns management
  • Revenue recognition
  • Role-based permissions
  • Role-based security
  • Sales forecasting
  • Sales order management
  • Sales tax management
  • Shipping management
  • Supply chain planning
  • Tax management
  • Vacation tracking
  • Warehouse management
  • Work order management
  • Workflow engine
  • Workflow management
  • eCommerce management

Benefits

- Streamline mission critical business processes and free up the time and resources needed to accelerate growth, drive innovation, and remain competitive.
- Access real-time insights into key business performance indicators for a unified view of the organization and a single version of truth-- anywhere and any time.
- Built-in flexibility to scale up or down, spin off, and adopt new business models quickly and easily as your business grows.
- Improved business performance with real-time metrics and role-based dashboards.
- Accelerate your financial close while maintaining compliance with applicable accounting standards.
- Natively integrate our core business system with your customer-facing commerce system for a customizable, customer-specific, pixel perfect experience.

NetSuite FAQs

NetSuite FAQs

Below are some frequently asked questions for NetSuite.

Q. What type of pricing plans does NetSuite offer?

NetSuite offers the following pricing plans:

Starting from: $499.00/month

Pricing model: Subscription

Free Trial: Not Available

Pricing available on request.

Q. What are the main features of NetSuite?

NetSuite offers the following features:

  • API
  • Accepts payments through online self-checkout
  • Accounting management
  • Accounting, ERP
  • Accounts payable
  • Accounts receivable
  • Activity dashboard
  • Analytics & dashboards
  • Approval process control
  • Asset lifecycle management
  • Audit trail
  • Automated scheduling
  • Barcode scanning
  • Billing & invoicing
  • Business intelligence
  • CRM integration
  • Capacity monitoring
  • Cash flow statement
  • Cash management
  • Collaboration tools
  • Communication management
  • Complete global tax and compliance management
  • Compliance management
  • Configurable workflow
  • Contract management
  • Currency conversion
  • Customer service integration
  • Data import/export
  • Demand management
  • Demand planning
  • Distribution management
  • ERP integration
  • Electronic payments
  • Employee self service
  • End-to-end lifecycle management
  • Financial analysis
  • Financial management
  • Fixed asset management
  • Fixed assets management
  • Fraud detection
  • Fraud prevention
  • General Ledger
  • General ledger
  • Generate statements and disclosures
  • Global currency and exchange rates
  • Integration with Microsoft Office & Outlook
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Issue tracking
  • Marketing
  • Microsoft Office integration
  • Microsoft Outlook integration
  • Mobile Access
  • Multi-company
  • Multi-currency
  • Multi-language
  • Multi-location
  • Order management
  • Order processing
  • Payroll integration
  • Payroll management
  • Planning tools
  • Procurement management
  • Product data management
  • Promotions management
  • Quality assurance
  • Quote management
  • Quoting
  • Real time analytics
  • Real time data
  • Real time updates
  • Receipt management
  • Returns management
  • Revenue recognition
  • Role-based permissions
  • Role-based security
  • Sales forecasting
  • Sales order management
  • Sales tax management
  • Shipping management
  • Supply chain planning
  • Tax management
  • Vacation tracking
  • Warehouse management
  • Work order management
  • Workflow engine
  • Workflow management
  • eCommerce management

Q. Who are the typical users of NetSuite?

NetSuite has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does NetSuite support?

NetSuite supports the following languages:

Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish

Q. What type of pricing plans does NetSuite offer?

NetSuite has the following pricing plans:

Subscription

Q. Does NetSuite support mobile devices?

NetSuite supports the following devices:

Android, iPhone, iPad

Q. What other apps does NetSuite integrate with?

NetSuite integrates with the following applications:

BambooHR, Bill.com, Daptiv PPM, EasyEvent, InterWeave Quickbooks Integration, InterWeave Salesforce.com integration with Quickbooks, InterWeave Smart Payment Gateway, InterWeave SugarCRM integration with Quickbooks, InterWeave eMail Gateway, SnapLogic

Q. What level of support does NetSuite offer?

NetSuite offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials