About NetSuite

NetSuite is an all-in-one cloud business management solution that helps more than 26,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, supply chain and warehouse operations, NetSuite gives companies clear visibility of their information and control of their business.

Pricing starting from:

US$499.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of NetSuite

Work more effectively by automating core processes and getting real-time insights into operational and financial performance.

- Automate Financial Processes. Improve financial operations, efficiency and productivity.

- Gain Inventory Visibility. Monitor inventory levels, minimize carrying costs and deliver orders on time.

- Supply Chain Optimization. Control the flow of goods across the value chain, from suppliers to the customer.

- Flawless Order Management. Streamline order management and procurement processes.

- Increase Warehouse Efficiency. Optimize the putaway process and reduce picking errors.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Chinese, Czech, Danish, Dutch, English and 14 others, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, zh-hant

Pricing starting from:

US$499.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

NetSuite Software - Role-based KPIs and Dashboards: CFO
NetSuite Software - Access your business from anywhere, at any time
NetSuite Software - Role-based KPIs and Dashboards: Controller
NetSuite Software - Optimized for mobile viewing
NetSuite Software - Role-based KPIs and Dashboards: Inventory Manager
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NetSuite video
NetSuite video
NetSuite Software - Role-based KPIs and Dashboards: CFO NetSuite Software - Access your business from anywhere, at any time NetSuite Software - Role-based KPIs and Dashboards: Controller NetSuite Software - Optimized for mobile viewing NetSuite Software - Role-based KPIs and Dashboards: Inventory Manager

Features

Total features of NetSuite: 300

  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting Integration
  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM Software
  • Calendar/Reminder System
  • Campaign Management Software
  • Capacity Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management Software
  • Chart of accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Statements
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Cycle Count
  • Dashboard Creation
  • Dashboard Software
  • Data Extraction Software
  • Data Import/Export
  • Data Security
  • Data Visualization Software
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management Software
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI Software
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Employee Management
  • Enterprise Asset Management
  • Event Management Software
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • File Sharing Software
  • Financial Analysis
  • Financial Management Software
  • Financial Reporting Software
  • Fixed Asset Management Software
  • For Government
  • For Hospitality Industry
  • For Nonprofits
  • For Retail
  • Forecasting
  • Fraud Detection
  • Fund Accounting Software
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management Software
  • HR Management
  • Idea Management Software
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management Software
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Labeling
  • Lead Management Software
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management Software
  • Manufacturing Inventory Management Software
  • Manufacturing Planning
  • Marketing Automation Software
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management Software
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding Software
  • Online Payments
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Processing Software
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics Software
  • Prioritization
  • Procurement Management
  • Product Configurator Software
  • Product Data Management Software
  • Product Identification
  • Product Management Software
  • Production Management
  • Production Scheduling Software
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting Software
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing / Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Qualitative Analysis
  • Quality Assurance
  • Quality Management Software
  • Quantitative Analysis
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Resource Management Software
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management Software
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Management Software
  • SEO Management
  • SKU/UPC Codes
  • Safety Management Software
  • Sales & Operations Planning
  • Sales Forecasting Software
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scenario Planning
  • Scheduling Software
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart Software
  • Skills Tracking
  • Social Media Integration
  • Social Media Management Software
  • Sourcing Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Strategic Planning Software
  • Supplier Management
  • Supply Chain Management Software
  • Task Management Software
  • Task Scheduling
  • Tax Management Software
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transportation Management Software
  • Trend / Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management Software
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Volunteer Management Software
  • Warehouse Management Software
  • Website Management
  • Work Order Management
  • Workflow Management Software
  • eCommerce Management

Alternatives

Odoo

4.2
#1 Alternative to NetSuite
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Acumatica Cloud ERP

4.5
#2 Alternative to NetSuite
Acumatica Cloud ERP provides the best business management solution for small and midmarket organizations to transform...

QuickBooks Desktop Enterprise

4.5
#3 Alternative to NetSuite
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

SAP Business ByDesign

4.2
#4 Alternative to NetSuite
SAP Business ByDesign is an integrated business management solution delivered on a subscription basis through the...

Reviews

Overall rating

4.1 /5
(765)
Value for Money
3.7/5
Features
4.1/5
Ease of Use
3.8/5
Customer Support Software
3.6/5

Already have NetSuite?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 765
Alvaro I.
Overall rating
  • Industry: Internet
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great ERP

Reviewed on 2018-07-13

Help us at a time we were growing the company, so right now we are more efficient and have real...

Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.

Pros

- Very Robust and Fully customizable
- Have an API and so connect with third party and other tools you use internally can be definitely doable.
- Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries
- Have great tools for making reports
The support have been great the last 2 or 3 times I used it.

Cons

- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow.
- The UI looks old, but does what you need.
- The documentation is really heavy and sometimes is hard to find things there.

Emily D.
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Powerful ERP software

Reviewed on 2021-09-11

This software has helped our business tremendously with efficiency and analysis. We've used this...

This software has helped our business tremendously with efficiency and analysis. We've used this software for 8 years and we are still learning & implementing new features. Tt's a very robust system.

Pros

All in one database that meets the needs of many size businesses. Allows for extensive customizations and scripting. Integrates with many 3rd party systems.

Cons

Net Suite has become a very large company with many different departments. It has lost that start up and cutting edge technology vibe. Getting quick and effective support can be hard due to the many layers of project managers, account managers, and departments. A cloud based UI can be slow at times.

Alternatives Considered

Dynamics 365 and Sage Intacct

Reasons for Choosing NetSuite

Our volume of transactions and products exceeded QuickBooks capacity.

Reasons for Switching to NetSuite

Not a legacy system . . better technology and capabilities.
Kalid L.
Overall rating
  • Industry: Consumer Electronics
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Biggest SCAM!!!

Reviewed on 2020-07-20

Netsuite is very heavy on misleading sales. The sales rep will lie and tell you that they will help...

Netsuite is very heavy on misleading sales. The sales rep will lie and tell you that they will help you accomplish what you need but all are empty promises. They referred us to a 3rd party to add serialized inventory feature and our on-boarding team was behind and when their 6-8 week period approached, they left us with an undiminished product and we had to figure everything out on our own. My recommendation is to not trust the sales or implementation team. If they tell you something verbally, make sure they follow up with an email and make them sign documents. They will lie and they will trick you and mislead you. One of the most unprofessional teams I have every worked with. You will find yourself paying for add-ons constantly and there is absolutely no transparency. Whenever I contacted our account manager to present a problem or concern, she tried to sell me another module. Why can't you fix our current issue before you try to make me pay for something else. Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns. I have escalated the problem to upper management and they failed to provide us with any solutions. I highly recommend you find another company that is more transparent and easy to work with. Netsuite is extremely commercialized and there is no personal customer experience whatsoever. I give Netsuite 1-2 out of 10

Pros

Our former software provided us with more features and allowed for easier/zero to little cost customization.

Cons

The smallest customiation requires an expert and with that comes an expense. Netsuite has been the second largest expense our company has after payroll. The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that." We later came to find out that yes Netsuite can do it but it comes with an associated cost. Also, the difficulty of reaching customer support is very frustrating. We were talked into purchasing premium support which is as useless as regular support. You still have to wait. You have to submit a case and wait for someone to email you back and fourth about the issue to then tell you they can't help you and you have to pay a 3rd party to accomplish what you need. Netsuite has been the biggest disappointment for our staff and company.

Vadim S.
Overall rating
  • Industry: Machinery
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great eCommerce system highly integrated with backend ERP and CRM

Reviewed on 2021-09-08

We were able to grow and scale our business up to improve our internal processes. Ability to...

We were able to grow and scale our business up to improve our internal processes. Ability to convert support Cases into Quotes and then in turn convert those Quotes into Orders was huge for us. It allows to track the conversion of our quotes into orders. Provide better response times and organize our quoting and order entry processes. Improved SEO tools for online store.

Pros

Great deal of features. Ability to customize your system to accommodate practically any type of business process. Seamless Integration between eCommerce, CRM and ERP systems, all-in-one data storage. Easy to integrate with third party NetSuite modules for variety of ecommerce channels - Amazon, etc. Security. Cloud Computing Model.

Cons

Suite Commerce Advanced vs NetSuite version compatibility. Once you selected certain SCA implementation of the online store and once you invested into modifications of this particular version you are locked in this version. It doesnt have the same software update cycle as NetSuite ERP and CRM. That results in two disadvantages - first, the web store becomes eventually outdated and second, with each upgrade of the NetSuite we have to go through extensive testing to make sure that compatibility between New Back End ERP and CRM and Old Online Store has not been broken.

Alternatives Considered

WooCommerce, Volusion, Shopify, ShipperHQ and BigCommerce

Reasons for Choosing NetSuite

Our homegrown platform didn't have CRM module, the web store functionality was outdated and platform it was running on was outdated as well.

Reasons for Switching to NetSuite

All-In-One - ERP, CRM and eCommerce platform. Ability to modify flows to suit internal business processes specific to our Industry.
Cody M.
Overall rating
  • Industry: Online Media
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

#1 ERP After Evaluating Many

Reviewed on 2021-06-05

Very positive, I personally hope to only use NetSuite going forward, as the new releases continue...

Very positive, I personally hope to only use NetSuite going forward, as the new releases continue to iterate on features and gets better each year.

Pros

I have implemented NetSuite at 2 companies, as well as participated in a redesign. In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic. I especially like the ability to connect nearly any software to NetSuite via bundles and APIs. We have integrated most of our softwares such as ADP, Salesforce, Databricks, etc. into NetSuite to form a tight web.

Cons

NetSuite is not particularly intuitive for first-time users, and I have seen many companies implement it incorrectly due to just not understanding what to do. Because it is so highly customizable, this can be a downside for companies that become fatigued by too many decisions and possibilities. A company desiring a complete out-of-the-box ERP may be better served elsewhere.

Showing 5 reviews of 765 Read all reviews

NetSuite FAQs

Below are some frequently asked questions for NetSuite.

NetSuite offers the following pricing plans:

  • Starting from: US$499.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

NetSuite has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001+

NetSuite supports the following languages:

Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, zh-hant

NetSuite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

NetSuite integrates with the following applications:

Ascentis, BambooHR, Bill.com, Boomi, Box, Bronto Marketing Platform, DocuSign, Expensify, FieldAware, Five9, Microsoft Outlook, SAP Concur, UKG Ready

NetSuite offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for NetSuite.