About NetSuite

NetSuite is the world's leading cloud ERP solution. Made to scale with your business as it grows and transforms, NetSuite helps you automate operations, efficiently streamline mission-critical processes, decrease IT costs and complexity, and improve real-time visibility and control with built-in business intelligence across your company-- all on one, unified platform.

Trusted by more than 22,000 customers across 200+ countries, NetSuite offers a modern, scalable solution to run all key back-office operations in the cloud. From comprehensive financial management capabilities, including sophisticated revenue management and billing solutions, to inventory, supply chain, eCommerce, and beyond, NetSuite empowers businesses of all sizes, across all industries to unleash innovation and growth.

Key benefits of NetSuite

- Streamline mission critical business processes and free up the time and resources needed to accelerate growth, drive innovation, and remain competitive.
- Access real-time insights into key business performance indicators for a unified view of the organization and a single version of truth-- anywhere and any time.
- Built-in flexibility to scale up or down, spin off, and adopt new business models quickly and easily as your business grows.
- Improved business performance with real-time metrics and role-based dashboards.
- Accelerate your financial close while maintaining compliance with applicable accounting standards.
- Natively integrate our core business system with your customer-facing commerce system for a customizable, customer-specific, pixel perfect experience.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch and 15 others, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish

Images

Role-based KPIs and Dashboards: CFO
Access your business from anywhere, at any time
Role-based KPIs and Dashboards: Controller
Optimized for mobile viewing
Role-based KPIs and Dashboards: Inventory Manager
View 6 more
NetSuite video
NetSuite screenshot: Role-based KPIs and Dashboards: CFO NetSuite screenshot: Access your business from anywhere, at any time NetSuite screenshot: Role-based KPIs and Dashboards: Controller NetSuite screenshot: Optimized for mobile viewing NetSuite screenshot: Role-based KPIs and Dashboards: Inventory Manager

Features

Total features of NetSuite: 65

  • API
  • Accounting Management
  • Activity Dashboard
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Barcode Scanning
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Capacity Management
  • Cash Flow Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contract Management
  • Currency Conversion
  • Data Import/Export
  • Demand Planning
  • Distribution Management
  • ERP Integration
  • Electronic Payments
  • Employee Self Service
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Fraud Detection
  • General Ledger
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Tracking
  • Microsoft Outlook Integration
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Order Management
  • Order Processing
  • Payroll Integration
  • Payroll Management
  • Planning Tools
  • Procurement Management
  • Product Data Management
  • Promotions Management
  • Quality Assurance
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Updates
  • Receipt Management
  • Returns Management
  • Revenue Recognition
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Tax Management
  • Shipping Management
  • Supply Chain Planning
  • Vacation Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Alternatives

e-Procure

0
#1 Alternative to NetSuite
e-Procure is completely free Blockchain B2B Platform offering an integrated cloud based Procurement and B2B sales...

EZOfficeInventory

4.6
#2 Alternative to NetSuite
Track and manage check-outs, locations and maintenance schedules of your assets with our cloud based asset management...

QuickBooks Commerce

4.3
#3 Alternative to NetSuite
QuickBooks Commerce (formerly TradeGecko) is powerful cloud-based inventory and order management software for growing...

Unleashed Software

4.5
#4 Alternative to NetSuite
Unleashed is a web-based system designed for businesses to manage their stock levels and inventory.

Reviews

Overall rating

4.1 /5
(726)
Value for Money
3.7/5
Features
4.1/5
Ease of Use
3.8/5
Customer Support
3.6/5

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Showing 5 reviews of 726
Alvaro I.
Overall rating
  • Industry: Internet
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ERP

Reviewed on 2018-07-13

Help us at a time we were growing the company, so right now we are more efficient and have real...

Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.

Pros

- Very Robust and Fully customizable
- Have an API and so connect with third party and other tools you use internally can be definitely doable.
- Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries
- Have great tools for making reports
The support have been great the last 2 or 3 times I used it.

Cons

- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow.
- The UI looks old, but does what you need.
- The documentation is really heavy and sometimes is hard to find things there.

Jon F.
Overall rating
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Value Cloudbased ERP - Best cloud solution on the market

Reviewed on 2020-12-11

Great experience overall. Time to implement took 6 months, but could have completed in 4. We...

Great experience overall. Time to implement took 6 months, but could have completed in 4. We waited longer to get system configured to meet more of our needs. Have maintained our subscription since 2013 and really like the ease of configuration and always being on the latest version and can take advantage of improvements without added cost for the most part. The business intelligence and reporting is excellent and it is easy to expand the use of the software and add new companies as business grows.

Pros

True cloud based subscription ERP solution, have not had to hire any IT staff, robust business intelligence, highly configurable to meet business needs, always on the latest version at no additional cost, extensive partner network, easy to expand as business grows, multi-company, multi-currency, good CRM capabilities and very reasonable price for what you get (less than cost of one good IT person).

Cons

Not crazy about NetSuite support cost/value. They offer good support, but their costs are much higher than their partners. We shifted our support to their partner network for scripting and reporting needs after a few years. Also, their pricing can be a bit of a challenge, but is reasonable. They eventually want to get everyone to pay their retail subscription price, however, they deeply discount it initially as many companies can't take advantage of or use all that is available to them in their base ERP offering and the more functionality you commit to the deeper the discount, however, they reduce the discount each year to eventually get to retail. Kind of makes sense, because as you expand your use of their software they eventually want you to pay for the full use, but will start out with deep discounts.

Kathy S.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Netsuite Experience - It's nice to have all your info in one place

Reviewed on 2019-08-26

Overall, I do like Netsuite. There are moments that it is frustrating, but I love that we have most...

Overall, I do like Netsuite. There are moments that it is frustrating, but I love that we have most of our information in 1 system. It makes it so much easier when you have multiple stores and websites. We have had some features we have added on through other vendors, but for the most part, our employees can find what they need by looking in our Netsuite system, without having to look in multiple products. That convenience is worth a lot to me.

Pros

I like that everything is in one location. We aren't having to export all of our inventory to a separate system, in order to have a website. It makes it so much easier for all of our employees, rather that having to log into multiple systems, to get real time information about inventory, orders, etc.

Cons

The product that we use for our website, SiteBuilder, is really in need of updates. My understanding, is that a lot of customers are still using this, but it is considered "deprecated", so it no longer gets updates. The problem is, that the other website platforms that you can upgrade to within Netsuite, are very difficult to customize. We have been told that the new "midrange product", really can't be customized at all. Suite Commerce Advanced, the top level product, would solve some of the issues we have with SiteBuilder, however, it is EXTREMELY expensive. Just the implementation costs are huge, but everyone we talked to when considering switching to the product, said that there isn't a real upgrade path. As new versions come out, you really have to re-implement your website. Since it is supposedly difficult to modify on your own, that means more implementation costs as new versions come out. Because of this, we have opted to stay with SiteBuilder, and work with 3rd party vendors, to try to get us some of the features that SiteBuilder is lacking. Although we do run into issues, overall, this has been working for us, and allowing us to keep everything in one system, which is very important to us.

Mark W.
Overall rating
  • Industry: Renewables & Environment
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

NetSuite Review

Reviewed on 2020-10-14

NetSuite has served as well as a full-feature ERP system. We can manage many aspects of our...

NetSuite has served as well as a full-feature ERP system. We can manage many aspects of our business all in one system including managing projects, recording timesheets, order-to-cash, procure-to-pay, internal case support, CRM, and more.

I feel that NetSuite is much easier to learn and more intuitive than other systems, but it still requires time to set the system up for a company's individual needs. NetSuite is set up for wide-ranging customizations, but in many cases these customizations are necessary to get the full benefit of the program. Our time investments in NetSuite have paid off, but the program definitely requires a lot of love to adapt to the changing needs of the business.

Pros

I really like the user-friendly appearance of NetSuite, especially compared to other older systems. I think the appearance makes NetSuite inviting and accessible. In general, the program is easy to learn, and NetSuite does multiple updates every year to add to the features.

Cons

There are times where it feels like features are inexplicably absent from NetSuite. Users have the ability to submit enhancement requests, but it can take years before these are implemented. Additionally, tech support can be hit and miss on providing effective solutions to problems.

Melanie C.
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NetSuite Review

Reviewed on 2020-12-11

The overall experience has been positive. Support is very good.

The overall experience has been positive. Support is very good.

Pros

Ability to write saved searches that use the data any way you wish. It was a lot of work, but I basically implemented the software myself with the NetSuite team. The key is to stay on schedule. The migration went smoothly from the old software.

Cons

Software is never 100% of need fulfillment. There are a few quirky issues. e.g. A/P voucher unable to post to employee receivable account.

Showing 5 reviews of 726 Read all reviews

NetSuite FAQs

Below are some frequently asked questions for NetSuite.

NetSuite offers the following pricing plans:

  • Starting from: US$499.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing available on request.

NetSuite offers the following features:

  • API
  • Accepts payments through online self-checkout
  • Accounting management
  • Accounting, ERP
  • Accounts payable
  • Accounts receivable
  • Activity dashboard
  • Analytics & dashboards
  • Approval process control
  • Asset lifecycle management
  • Audit trail
  • Automated scheduling
  • Barcode scanning
  • Billing & invoicing
  • Business intelligence
  • CRM integration
  • Capacity monitoring
  • Cash flow statement
  • Cash management
  • Collaboration tools
  • Communication management
  • Complete global tax and compliance management
  • Compliance management
  • Configurable workflow
  • Contract management
  • Currency conversion
  • Customer service integration
  • Data import/export
  • Demand management
  • Demand planning
  • Distribution management
  • ERP integration
  • Electronic payments
  • Employee self service
  • End-to-end lifecycle management
  • Financial analysis
  • Financial management
  • Fixed asset management
  • Fixed assets management
  • Fraud detection
  • Fraud prevention
  • General Ledger
  • Generate statements and disclosures
  • Global currency and exchange rates
  • Integration with Microsoft Office & Outlook
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Issue tracking
  • Marketing
  • Microsoft Office integration
  • Microsoft Outlook integration
  • Mobile Access
  • Multi-company
  • Multi-currency
  • Multi-language
  • Multi-location
  • Order management
  • Order processing
  • Payroll integration
  • Payroll management
  • Planning tools
  • Procurement management
  • Product data management
  • Promotions management
  • Quality assurance
  • Quote management
  • Quoting
  • Real time analytics
  • Real time data
  • Real time updates
  • Receipt management
  • Returns management
  • Revenue recognition
  • Role-based permissions
  • Role-based security
  • Sales forecasting
  • Sales order management
  • Sales tax management
  • Shipping management
  • Supply chain planning
  • Tax management
  • Vacation tracking
  • Warehouse management
  • Work order management
  • Workflow engine
  • Workflow management
  • eCommerce management

NetSuite has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

NetSuite supports the following languages:

Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish

NetSuite supports the following devices:

Android, iPhone, iPad

NetSuite integrates with the following applications:

BambooHR, Bill.com, Changepoint PPM, EasyEvent, InterWeave Smart Solutions, M-Files, SnapLogic, TriNet Expense, Yonyx, Zuora

NetSuite offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials, FAQs, Forum

Related categories

See all software categories found for NetSuite.