About BiznusSoft Field Service

BiznusSoft Field Service is the integrative, IoT-based software solution you need to upscale your field service business. With a holistic account view, you can see the relationships you've formed with any business or entity, and access your tasks and contacts through one robust page.

Your dispatchers also receive a complete calendar view and multi-user view. They view with ease the events they've scheduled for team members both in advance and after they've passed, and they assign these events with a drag and drop capability. Our solution integrates seamlessly with the BiznusSoft HR time and expense module to make managing your people even simpler.

A preventive maintenance plan will enable your team members create work orders, service appointments, and designate a window for maintenance. Work order profitability is easily measured with a built-in status indicator, quickly giving you a snapshot of your work order progress. It also sends out an alert for every milestone reached, so you can budget time and materials accordingly.

Book a free demo now to see even more of the functionalities packaged into our solution!

Pricing starting from:

US$75.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of BiznusSoft Field Service

• Save the time that's spent managing clunky hardware.
• Eliminate the cost that comes with maintaining a neat network infrastructure.
• Receive a full account view from one cohesive platform.
• Reduce the investment and time associated with implementation.
• Monitor key performance indicators through our robust reports & dashboards.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, Germany, United Kingdom , India, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch , English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

US$75.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

BiznusSoft Field Service Software - 1
BiznusSoft Field Service Software - User-Customizable Dashboards
BiznusSoft Field Service Software - Interactive Routing with MapAnything
BiznusSoft Field Service Software - 4
BiznusSoft Field Service Software - Integrates with Google Maps
BiznusSoft Field Service Software - 6
BiznusSoft Field Service Software - Mobile Application Signature Capture
View 8 more
BiznusSoft Field Service video
BiznusSoft Field Service Software - 1
BiznusSoft Field Service Software - User-Customizable Dashboards
BiznusSoft Field Service Software - Interactive Routing with MapAnything
BiznusSoft Field Service Software - 4
BiznusSoft Field Service Software - Integrates with Google Maps
BiznusSoft Field Service Software - 6
BiznusSoft Field Service Software - Mobile Application Signature Capture

Features

Total features of BiznusSoft Field Service: 43

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • CRM Software
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Electronic Signature
  • File Storage
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Location
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling Software
  • Service History
  • Third Party Integrations
  • Work Order Management
  • Workflow Management Software

Alternatives

Salesforce Sales Cloud

4.4
#1 Alternative to BiznusSoft Field Service
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

Fishbowl

4.2
#2 Alternative to BiznusSoft Field Service
Designed with simplicity and efficiency in mind, Fishbowl’s complete manufacturing and inventory management solution...

TradieConnect

0
#3 Alternative to BiznusSoft Field Service
Tradie Connect is a CRM with field service allocation and management for use in the warranty, service, facility...

Acumatica Cloud ERP

4.4
#4 Alternative to BiznusSoft Field Service
Acumatica Cloud ERP provides the best business management solution for small and midmarket organizations to transform...

Reviews

Overall rating

4.6 /5
(17)
Value for Money
4.8/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
4.7/5

Already have BiznusSoft Field Service?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 17
Mike
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The team at Biznus Soft did a great job on helping us through the large task of implementation.

Reviewed on 2018-07-25

The benefits we get is actually a long list - the main ones are all the information we need in one...

The benefits we get is actually a long list - the main ones are all the information we need in one central place up-dated in real time. Each field tech has all the information they need at their fingertips and automatically record information about each transaction for future reference very easily. We can also track the profitability of each customer and the performance of each field tech. It also has eliminated most of the paper we use.

Pros

We couldn't live with out it! All our information is at our finger tips in real time where ever we have internet access. The ability to customize to fit our unique needs is the reason we went with Biznus Soft and it been a great choice.

Cons

The Salesforce mobile app is probably our biggest challenge, it occasionally needs to be reloaded, etc. The other issue we have is billing is annual rather than monthly or quarterly but I understand this is going to be addressed soon.

Mike
Overall rating
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

BiznusSoft and Bonafide had a great relationship

Reviewed on 2021-09-17

The best software experience to date. They were very helpful

The best software experience to date. They were very helpful

Pros

The Bizsoft team worked with us to customize the product to our needs. They spent many hours reviewing our current way of doing business and help to stream line our process. This intern helps us take better care of our customers.

Cons

The PDF's and the inability for use to revise them in house.

Alternatives Considered

Fishbowl and Salesforce Sales Cloud

Reasons for Choosing BiznusSoft Field Service

The product did not work as promised

Switched From

SMART Service Desk

Reasons for Switching to BiznusSoft Field Service

During the demo they took all the time we need to answer every question we had. They were very helpful.
Russ
Overall rating
  • Industry: Banking
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

FS360 Performance Review

Reviewed on 2018-08-03

Pros

Ability to quickly modernize previous service procedures

Cons

Inability to update/edit several FS360 managed package object/controllers

Clint
Overall rating
  • Industry: Utilities
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great product for an excellent price.

Reviewed on 2018-07-30

We reduced our paper load significantly going from ~400 pages/day to 100 pages/day. We are in the...

We reduced our paper load significantly going from ~400 pages/day to 100 pages/day. We are in the final stages of dropping that to zero/day.

Pros

Ease of use is the biggest Pro. Customer support is relatively quick to resolve any issues. Overall pricing is great and the company has always been willing to work with us as we grow our business.

Cons

Our company has been somewhat resistant to internal process changes so that has made using all the built in modules a bit problematic for us. BiznusSoft has worked with us to make custom pages for our company and that has required a bit of work on both ends. Overall, even as a "negative", the experience has been a positive in working with them on the custom pages. The challenges are that custom pages require more cost upkeep as they are specific to our company. Moving forward we are finally looking at changing our processes and rolling into the provided modules to lower our overall costs and reduce complexity.

Kerriann
Overall rating
  • Industry: Environmental Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Our Experience with BiznusSoft

Reviewed on 2018-08-21

The Field Services software we have been able to customize it functionality for our business needs...

The Field Services software we have been able to customize it functionality for our business needs has absolutely changed the way our company is run, has improved our efficiency 10 fold and has allowed us to have the ability to grow our business 150% since we integrated the software. WIthout it we would never be able to support the amount of business we currently have.

The Best part of BiznusSoft is the on demand customer support we receive from our dedicated account managers and support team. They are so responsive and willing to work with me on any task to change and/or improve our workflow within this software.

Pros

What we have benefited the most from with this software is the customization we have been able to do to tailor it to our very specific business and work flow needs

Cons

There are very few things I dislike. They are Minuscule compared to the things we like about this software

Showing 5 reviews of 17 Read all reviews

BiznusSoft Field Service FAQs

Below are some frequently asked questions for BiznusSoft Field Service.

BiznusSoft Field Service offers the following pricing plans:

Subscription based pricing model beginning at $75/user/month inclusive of ongoing support.

BiznusSoft Field Service has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

BiznusSoft Field Service supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

BiznusSoft Field Service supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

BiznusSoft Field Service integrates with the following applications:

DocuSign, Dynamics 365, Google Maps, Microsoft 365, Microsoft Dynamics GP, QuickBooks Online Advanced, Quickbooks Online, SAP Business One, Sage 500, Salesforce Sales Cloud, Twilio

BiznusSoft Field Service offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for BiznusSoft Field Service.