About isolved

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.


Key benefits of isolved

With isolved you can improve productivity, find, retain and develop top talent, and reward innovation and success as you scale your organization. We're transforming HCM for a better today and a better tomorrow. isolved People Cloud is the employee experience platform for the future of work. Comprehensive, scalable and adaptive HCM solution that enables a positive employee experience, while delivering strategic workforce engagement, collaboration and compliance. Accelerate Results with Intelligently-Connected HCM Solution - Eliminate errors, redundancies and inefficiencies with an intelligently connected platform that automates broad and deep to deliver a “single source of truth” and accelerate results—no compromise. Increase Productivity with an Employee Experience By Design - Enable your people to achieve their goals through a transformational employee experience that fosters a collaborative and purposeful culture, increases productivity, and leads to sustained and profitable growth. Boost Performance by Engaging the Workforce of the Future - Training and compliance are just the start. Empower your employees to grow and hone their skills, with feedback and communication that keeps them informed—increasing satisfaction and boosting performance throughout their career journey. Reduce Risk with Regional, Relevant & Responsive Service - Having a stable partner means you’re always in safe hands — with timely, comprehensive support, backed by local, knowledgeable service when you need it—we’re working to ensure your peace of mind.


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isolved Software - Time Off Balances
isolved Software - Payroll Run Schedule
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isolved Software - isolved People Cloud
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isolved Software - Time Off Balances
isolved Software - Payroll Run Schedule
isolved Software - Employee Calendar

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isolved

3.9 (515)
VS.

Starting Price

No pricing found
€1.00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

150
41

Integrations

13
2

Ease of Use

3.9 (515)
0.0 (0)

Value for Money

3.9 (515)
0.0 (0)

Customer Service

3.7 (515)
0.0 (0)
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Reviews

Overall rating

3.9 /5
(515)
Value for Money
3.9/5
Features
3.9/5
Ease of Use
3.9/5
Customer Support Software
3.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 515
Celeste
Celeste
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I Love iSolved!

Reviewed on 2022-09-26

Pros

I liked that iSolved People Services is easy to implement and customize.
*Payroll process is easy
*online time cards and employee adaptive experience are great!
*Online onboarding for new employees is easy to use and makes data entry easier

Cons

There's so much that iSolved offers and can customized, I would like to get more information on what I can do.
Employee adaptive experience app some times glitches and makes it hard for employees to you. I also wish it was an app in the App Store.

Erin
Overall rating
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Why I love isolved!

Reviewed on 2023-12-27

Overall, iSolved has become our comprehensive HRIS, significantly making my job much easier.

Overall, iSolved has become our comprehensive HRIS, significantly making my job much easier.

Pros

I appreciate the streamlined process of payroll administration, facilitated by an efficient timekeeping system. The accessibility for supervisors and managers to edit and approve time cards within their respective departments adds a layer of convenience. Furthermore, the Share and Perform system proves to be an invaluable tool for monitoring performance reviews and establishing and tracking goals. The University, serving as our LMS, stands out with its user-friendly interface, enabling seamless report generation and the customization of training videos tailored to our company's specific needs.

Cons

Certain aspects of the performance and learning management systems presented initial challenges during setup. However, after successful implementation, they have proven to be highly effective and functional.

Alternatives Considered

Paychex Flex and Paycor

Reasons for Choosing isolved

Paypro was bought by iSolved so they already had our information making the transition that much smoother.

Reasons for Switching to isolved

We had trouble with ADP before so security measures were extermely important to us. Also, cost, features, and most of all customer support were part of the deciding factors.

Response from isolved

Thank you for sharing your positive experience with isolved and for highlighting the ease of the interface!

Sarah
Overall rating
  • Industry: Financial Services Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Happy Customer

Reviewed on 2024-05-17

Pros

Their great customer support and ease of use.

Cons

I am glad they are continuously updating their services to keep up with technology, but it can be hard to keep up with all the advancements

Audra
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

There's good, there's bad, and there's ugly

Reviewed on 2019-08-22

I also want to point out that when comparing vendors, be sure to inquire if you are charged for...

I also want to point out that when comparing vendors, be sure to inquire if you are charged for every employee or just those participating in FSA. It recently came to light that we are being charged a per head fee for every employee, regardless of whether they participate in FSA or not. I have to look into this further, but I don't think this was true when we were with ADP.

Pros

As an end-user employee and as an admin of this product, I find it to be robust in its feature set and easy to navigate. The GUI is fairly clean. In fact, I like the PRODUCT so much that I previously wrote many glowing reviews; alas, things have changed on the customer service end.

Cons

We started using iSolved January 2016 and everything was AMAZING until shortly after Infinisource spun off iSolved as its own company. Sadly, since then, we have had numerous tax issues. More importantly, when you report an issue to the tax department, it takes eons to hear back from them. In fact, I have had to repeatedly pester them to get any sort of response. I want to be clear that the general (non-tax) Customer Service is fairly good, it is only the tax customer service that is a major fail. It is because the tax issues are so frequent and take up far too much of my time, that I have been left with no choice but to go back to bid Q1 2020.

Alternatives Considered

Paycom, ADP Workforce Now, Paychex Flex and PrimePay

Reasons for Choosing isolved

ADP as a company was too big to efficiently navigate. It seemed that for every simple question we had we got transferred multiple times before we could get an answer. Cost was another factor that sent us to bid.

Switched From

ADP Workforce Now

Reasons for Switching to isolved

Robust software at a very good cost at the time.
Sagar
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Highly Recommended Payroll Software

Reviewed on 2024-02-17

Very good experience thus far (3+ years).

Very good experience thus far (3+ years).

Pros

Dedicated customer service support representative is given to you as a customer.

Cons

Needs more regular updates to the system to increase ease of use.

Alternatives Considered

Paylocity

Reasons for Choosing isolved

The customer service experience at ADP was not ideal.

Switched From

ADP Workforce Now

Reasons for Switching to isolved

Ease of use on the system; sales representative understood our needs
Showing 5 reviews of 515 Read all reviews

isolved FAQs

Below are some frequently asked questions for isolved.

isolved offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

isolved has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

isolved supports the following languages:

English

isolved supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

isolved integrates with the following applications:

321Forms, Attendance Enterprise, CIC Plus, CareerPlug, Efficient Hire, Employee Navigator, EverythingBenefits, NCR Aloha, OnShift, POSitouch, TurboTax Business, WellSky Personal Care, ZayZoon

isolved offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

Related categories

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