--- description: Detailed reviews on Close based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Close with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Close Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Close](/software/91339/close-io) # Close Canonical: https://www.getapp.ca/software/91339/close-io Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/91339/close-io?page=2) > Close is a conversation-first CRM designed for founders and small, scaling sales teams to manage every conversation in one place — with built-in calling, email, and SMS built natively inside the platform. > > Verdict: Rated **4.7/5** by 164 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Close Email, SMS, and calling all from one platform and out-of-the-box. AI notetaker, enrichment, summaries, email drafting, and more. Simple and optimized sales workflow that the team can personalize. Advanced features for high volume calling. Onboard or migrate from another CRM within minutes. Two-way email sync plus calendar sync. Automated email sequences and multiple drag-and-drop pipelines . Built-in task management and team collaboration. Automatic call recording that attaches to the lead. Predictive dialer, power dialer, call coaching, cold email, bulk email sending and VoIP. Automated call transcriptions and summaries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 164 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Elastic - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: All Close plans come with a free 14-day trial, no credit card required. Pricing is per user, per month. Month-to-month plans are available for a small increase in price. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Portugal, Spain, United Kingdom, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling Software - Audience Targeting - Auto-Dialer - Automatic Call Distribution - Automatic Outbound Dialer - Batch Processing - CRM Integration - CRM Software - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Center Management - Call Conferencing - Call List Management - Call Logging ## Integrations (85 total) - ActiveCampaign - Airtable - Allegrow - Asana - Bento - Better Proposals - Breeze - Calendly - ChatGPT - Claude - Clay - Convin - CozyRoc SSIS+ Components Suite - Custify - Customer.io ... and 70 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [VoIP Software](https://www.getapp.ca/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.ca/directory/107/voip/software) - [CRM Software](https://www.getapp.ca/directory/230/crm/software) - [Sales Force Automation Software](https://www.getapp.ca/directory/338/sales-force-automation/software) - [Lead Management Software](https://www.getapp.ca/directory/339/lead-management/software) - [Sales Enablement Software](https://www.getapp.ca/directory/605/sales-enablement/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18768 reviews) 2. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24046 reviews) 3. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 4. [Substrata Q](https://www.getapp.ca/software/2061029/substrata-q) — 4.9/5 (163 reviews) 5. [HubSpot Sales Hub](https://www.getapp.ca/software/101107/hubspot-saleshub) — 4.5/5 (497 reviews) ## Reviews ### "Great Sales Tracking Management" — 5.0/5 > **Jordan** | *December 14, 2018* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: My favorite thing about Close.io is the ability to add custom fields that help with reporting and overall ease of use. Also being able to call directly from the software and have the calls recorded and task creations are very simple. > > **Cons**: The user interface could use some improvement. The flow of things can sometimes get a little chaotic so creates extra time to learn the system. > > Close.io is great for tracking leads and customer bases and the communication timeline as well. ----- ### "Works as promised" — 5.0/5 > **Samantha** | *December 11, 2018* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Close is an easy way to keep track of leads and customers alike. We can set tasks, see who is calling, and have visibility to communication the client has had with other people in the company. > > **Cons**: I really don’t have many complaints. One tiny nitpicky thing: the icon in my tool bar continues to bounce even after someone else has answered a call. It can get confusing. > > Close has been great and their customer support is really awesome. ----- ### "Good For A Small Sales Team, in The Early Days" — 3.0/5 > **Verified Reviewer** | *March 7, 2019* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: - really easy to use - stripped down to the bare minimum, not many tabs for the sales team to navigate - new email chain function is impractical as it's a manual task to set up for so few sales contacts - customer support a few years ago was bad but has improved greatly - price > > **Cons**: - hard to extract data in a meaningful way. The search functionality is quite rudimentary - data analysis is barely existent - insufficient tagging - feels like a doctored spreadsheet with nicer formatting but less usability > > On a larger scale, Close becomes really impractical. Sales agents lose track of contacts, there's no meaningful data analysis that can be done because of a lack of tagging and order. It's a good package to start out with, but I find that companies move along quickly for more powerful and useful products. ----- ### "Has worked really well" — 5.0/5 > **Martin** | *January 27, 2016* > > **Pros**: Fast and easy to set up. Great customer service. Transparent costs. > > **Cons**: Maybe I would like it to work better in mobile. But that's mainly for me and not for my sales team. But apart from that I can't fin any cons. > > We run an online insurance comparison site in Colombia. We generate leads through our website that we have to close by phone and mail. A sales cycle is in average for around 20 days. Our requirements were: 1. Scalable (Apt for Small and Medium Businesses) 2. B2C focus 3. Lead integration 4. Mail integration 5. Phone integration (including possibility to store calls) 6. Easy to use 7. Reminders 8. Spanish would be a plus 9. Good and fast ROI I studied 36 different options before making my choice and I demoed 6. My finalists were Pipedrive and Close.io. But I found Close.io being the better one. It's really fast and easy to use and very easy to adapt as we want. So far I'm very happy. The only things so far is that it's a little bit complicated to get a Colombian phone number but that's not Close.io's fault. It's because of the carriers here. The other was the Spanish but it wasn't sch a big problem since you can name many things yourself. It excelled in everything else. It also seems to be easy to export the day we decide to swith to another platform (if we do). ----- ### "Excellent - Would recommend to anyone building a sales team" — 5.0/5 > **Justin** | *March 9, 2015* > > **Pros**: History of interaction with customer, one touch communication, live help chat > > **Cons**: Managing inbound emails and email templates > > I have tried out a handful of CRMs, and they all have their pros and cons. I've found Close.io to be the best and most flexible CRM for our growing sales team (It has grown with us as our sales team tripled in size). There are two things I particularly love: The first is the timeline / history of interaction with a customer. It makes it super easy to quickly get caught up on a relationship with a client before talking to them. When trying to close a deal or when a customer has a problem, this has been invaluable. We have also connected Close.io to our support ticketing system, so I can track all communication (even non sales) that a customer has with our company which is a big help. The second thing I really like is the one touch call / email. It makes it extremely easy to communicate with the customers and saves me time. Although to be fair, there is also room for improvement. It is a little bit challenging to manage your emails completely from Poll Everywhere as it's hard to track all inbound emails. I also wish they would improve the way they organize their email templates. After you have a few sales reps each with their own templates, the list can grow very quickly. Overall, the pros far outweigh the cons and I would definitely recommend Close.io to anyone looking for a CRM. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/91339/close-io?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/91339/close-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data