About ClubExpress

ClubExpress includes more than 22 modules to help manage every aspect of your organization's operations, including members and non-members, the website itself, money, communications, and the organization as a whole. ClubExpress websites are fully responsive to mobile devices and we also offer a mobile app for each organization.

Our platform includes unparalleled documentation and training tools, such as comprehensive manuals for administrators and users, a context-sensitive online help system for every screen, and almost 100 video tutorials.

And our fees include unlimited toll-free support for admins and members! If members have a problem logging in, registering for an event, renewing their membership, making a payment, updating their Profile, etc., they can call us and we'll help them.

Pricing starting from:

US$24.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ClubExpress

ClubExpress provides exceptional integration between its various modules, and a powerful set of features in each module. For example, everyone can claim that they have an event calendar with online registration. But the ClubExpress Event Calendar is powerful enough to handle a multi-day, multi-track event, with different price points for members, non-members, and guests, as well as dozens of other options to configure any type of event. And every module is like this.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, Ireland, New Zealand , United States

Supported Languages

English

Pricing starting from:

US$24.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

ClubExpress Software - This professional association of 2400 members has been using ClubExpress since 2008.
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ClubExpress video
ClubExpress video
ClubExpress Software - This professional association of 2400 members has been using ClubExpress since 2008.

Features

Total features of ClubExpress: 59

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Chapter Management
  • Chat/Messaging
  • Committee Management
  • Contact Database
  • Contact Management Software
  • Content Library
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Marketing Software
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • File Sharing Software
  • Financial Management Software
  • Fundraising Management
  • Invoice Management
  • Jobs Board
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mobile Access
  • Newsletter Management
  • Online Registration
  • Payment Processing Software
  • Personalization Software
  • Receipt Management
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Shopping Cart Software
  • Social Media Integration
  • Surveys & Feedback
  • Website Management
  • eCommerce Management

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GoDaddy Website Builder

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Reviews

Overall rating

4.2 /5
(515)
Value for Money
4.4/5
Features
4.0/5
Ease of Use
3.7/5
Customer Support Software
4.6/5

Already have ClubExpress?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 515
Judy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Terrific Platform for clubs

Reviewed on 9/14/2018

We are a garden club of about 200 members and needed a website that would allow us to have a...

We are a garden club of about 200 members and needed a website that would allow us to have a central database for members, documents, and photos; manage events; manage emailings; and be relatively easy to update quickly and be very cost-effective. Plus we were looking for good customer support. Club Express has delivered on all aspects of this. In particular, their customer support (which I don't need very much because the platform is very easy to use), is fantastic. And they constantly improve the software too, taking lots of input from users. Overall, a great product, specifically built for Clubs and Associations. They really understand their target audience.

Pros

Centralized database for our membership and club documents that makes creating emails with newsletters (that are then available on the website) so easy.

Cons

Creating a graphical user interface based on templates is a little clumsy to use, but is certainly serviceable.

George
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Club Express Fan

Reviewed on 1/22/2020

Very, very positive. Tech support is great, accessable, and quite clear in their responses.

Very, very positive. Tech support is great, accessable, and quite clear in their responses.

Pros

It's tailored to clubs & social organizations making it's functionality ideal for us. The modules are, I believe, are unique to our (clubs) environment.

Cons

Formating is a bit of a PIA and can be cumbersome. Picture & photo upload is limited to resident computers only. There's no direct access to social media or cloud storage which is a definite negative. Event questions are very limited and do not offer If-Or linking. Event registrations can be confusing for the non- tech users/ members.

Todd
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Be Wary of ClubExpress

Reviewed on 5/2/2020

I wouldn't recommend ClubExpress to anyone because of the poor coding techniques used and lack of...

I wouldn't recommend ClubExpress to anyone because of the poor coding techniques used and lack of response from the development team with regards to custom code requests.

Pros

Very configurable, many options exist for the calendar of events. Membership module is powerful and has tightened our organizations' membership count. Offers more capabilities than our org currently use which is a good thing for our growing organization. ClubExpress developed a custom Volunteer Time Search Box which has met our expectations, it's powerful and fast.

Cons

Emailing capabilities not well thought out but we understand how tough it is to design an emailing tool. Emails to full membership get logged in email database but Interest Group and Committee emails aren't. We had bad experiences with custom coding, for example a dropdown menu defined on one screen is defined as a text box on another screen. Couldn't get ClubExpress to provide detailed analysis of customer proposals nor would ClubExpress explain general statements their developers made about those proposals. ClubExpress programmers often would make poor coding decisions. For instance, in our custom time logging app, ClubExpress chose to display time detail entries in oldest to newest order, the most illogical and unusable choice possible, a sign of inexperience. Basic tricks to compress as much data as possible on one line (two (or more) line headers, truncation) weren't used, leaving important info undisplayed. As a customer we will have to pay ClubExpress to fix these bugs. Documentation of ClubExpress system is around 1,000 pages, virtually unusable for non-techies.

Response from ClubExpress

Shame on you, Todd. We designed and implemented custom functionality that is exactly what AR Master Naturalists requested. It was implemented on time and within budget. After using it for a year, the organization decided it wanted some changes. You proposed an alternate approach which the board rejected. We're now implementing the changes that the board approved. It's really quite unfortunate that you chose to vent your sour grapes in a poor review for a product that your organization has been using so successfully for more than 3 years now. BTW, our documentation and help system has all been moved online and includes not only reference material but also How To Guides and over 100 video tutorials and webinars.

Amy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Automated Membership Management

Reviewed on 1/16/2020

We have recently updated from an antiquated system that was not meeting our community's needs....

We have recently updated from an antiquated system that was not meeting our community's needs. There are additional features we would appreciate, but are currently enjoying the modern, user-friendly interface. Their user manual is complete and thorough, help buttons are available on all screens for users and admins, and phone or email support is quick and efficient.

Pros

ClubExpress reduced our workload for membership processes by 95%, automating our correspondence, dues collection, and renewals.

Cons

Ours is a parent-child group, and we find it frustrating that families are not linked in the directory. Our members organize events, but an admin has to assist every time there is a fee. Our membership manager has to separately track additional criteria for renewal.

Alternatives Considered

Workplace from Meta and Wild Apricot

Reasons for Choosing ClubExpress

Homeschool-Life has no print admin or user manual; all directions are given via YouTube. It is not intuitive or user-friendly, and its financial systems are archaic.

Reasons for Switching to ClubExpress

Features, calendar, ease of use, privacy, financial capabilities
John
Overall rating
  • Industry: Medical Practice
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

After reviewing several AMS and trialing a couple we chose Club Express

Reviewed on 1/16/2020

As this is our first AMS, the migration from a proprietary database system into club express was...

As this is our first AMS, the migration from a proprietary database system into club express was very easy. Passing our data through a spreadsheet to re-format it according to the spreadsheets they providing making the data upload very simple. We just started our annual renewal cycle of members on Jan 1 and will look forward to hearing our uses thoughts on it at the spring meeting.

Pros

It's all encompassing with one additional feature that many others didn't have. We were able to point our domain at our ClubExpress site and through them create aliases for all the officers, the committees/forums etc. that can be maintained through the site via memberships. These email addresses allow our board and users to interact via email the same as they would with direct email addresses or using a listserv.

Cons

They don't support DSEC/DMARC yet for email systems so aren't able to tag outbound email as authoritative for our domain so some mail receivers will put inbound email in a users spam email box. Also their email relay has a delay unlike many listservs and only processes mail a few times/hour.

Alternatives Considered

Wild Apricot

Reasons for Switching to ClubExpress

Mainly the email handling and the all inclusive financial processing of fees with their merchant account and consolidated billing.
Showing 5 reviews of 515 Read all reviews

ClubExpress FAQs

Below are some frequently asked questions for ClubExpress.

ClubExpress offers the following pricing plans:

  • Starting from: US$24.00/month
  • Pricing model: Subscription
  • Free Trial: Available

ClubExpress pricing is based on the number of active members in the database. The minimum monthly fee is $24, equivalent to 60 members. Then $0.40 per member per month up to 100 members, and then discounts kick in for larger and larger groups. Our pricing is all inclusive; these fees cover all functionality, unlimited pages, documents, disk space, traffic, blast emails, etc., as well as unlimited toll-free support for admins and members!

ClubExpress has the following typical customers:

Self Employed, 2-10, 11-50

ClubExpress supports the following languages:

English

ClubExpress supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ClubExpress integrates with the following applications:

Authorize.Net, Google Calendar, Google Maps, LinkedIn for Business, Meta for Business, PayPal, QuickBooks Online Advanced, Quickbooks Online, Twitter

ClubExpress offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for ClubExpress.