About Wagepoint
Wagepoint is simple cloud-based payroll software built just for small businesses of all industries and the accounting and bookkeeping partners who support them. Backed by the world’s friendliest team, Wagepoint is always supportive, never stuffy and refreshingly human. We make payroll magic happen for more than 20,000 small businesses, accountants and bookkeepers across Canada.
Our software automates the most time-consuming parts of payroll like calculating wages for employees and contractors, reporting taxes and remitting tax withholdings.
With Wagepoint, you have everything you need to pay your employees and contractors quickly and easily. This includes direct deposit and a secure online employee portal so your workers can access their pay stubs and year-end information. No more reprinting lost pay stubs!
We also play nice with other software, making sure your workflow is as efficient and smooth as possible. Wagepoint integrates with accounting software like Xero, QuickBooks, and time-keeping applications such as QB Time (formerly TSheets), 7shifts, Deputy, Swipeclock and uAttend.
Get back to the reason you started your business — solve payroll with Wagepoint!
Key benefits of Wagepoint
> Support from the world's friendliest team (seriously!) — Our team of knowledgable and friendly humans who just happen to know a lot about payroll are available to lend a hand whenever you need us.
> No-nonsense pricing — That means no setup fees, no year-end fees and definitely no contracts. We bill per payroll and our pricing depends on which country your company is based in, the number of employees you have and how often you pay them.
> Secure online employee portal — With our online employee portal, employees and contractors can easily view their current and past paystubs, edit their banking and personal information and access their T4s/T4As/RL-1s in Canada.
> Make your workflow work for you with seamless integrations — We play nice with accounting software like Xero, QuickBooks, and time-keeping applications such as QB Time (formerly TSheets), 7shifts, Deputy, Swipeclock and uAttend.
> Human-friendly design — It doesn't matter who you are. Our software is easy-to-use and intuitive, even for those with little-to-no payroll experience.
> We're serious about security — Two-factor authentication (2FA) for payroll administrators. Secure 2048-bit encryption using TLS 1.3 or 1.2. Industry- and bank-grade processes. Plus, our team is continuously trained by industry leaders on best practices.
> A trusted friend — We make payroll magic happen for more than 22,000 small businesses, accountants and bookkeepers across Canada.
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Reviews
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- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent customer service
Reviewed on 2018-12-06
The software helps manage employees on different schedules, contractual and permanent. It makes it...
The software helps manage employees on different schedules, contractual and permanent. It makes it easy to pay workers, calculate taxes with ease and directly deposit the salaries to the employees using the software. It is simple to understand and user friendly.
Pros
I must comment on the customer support team, they are always ready to help and respond to customer queries. Is it very useful in paying contractual staff daily , weekly and montly.
Cons
It is only suitable for small organizations, this limits its use in large multinational companies.
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
user-friendly, excellent support. Functional
Reviewed on 2022-10-06
I am happy with this software so far. And I like easily and quickly reachable support when I need...
I am happy with this software so far. And I like easily and quickly reachable support when I need them.
Pros
I like the clear layout of all functions, including reports. after ADP - it is a relief to use reports here. Flexible in different payment options
Cons
I'd like the software to add functions:
to calculate Union dues automatically based on hours worked (not on the amount of earnings).
to calculate HST automatically for contractors
To add the option "Vacation" paid to Contractors. Unionized contractors have 10% VacPay - I add it manually every week, together with Unions dues and HST
Alternatives Considered
Quickbooks OnlineReasons for Choosing Wagepoint
ruined settings (not taking payrol taxes from Vac pay that was added and subtracted, messed up with T4 and T4A, submitting wrong T4As, entering vacation amount in income, while we didn't see them on summary and found out later, when workers told us that CRA demands T4 people to pay some amount from T4A. and we were tireed of awful reports for weekly use, absolutely not user-friendly - it was a headache to find numbers thereReasons for Switching to Wagepoint
recommendationsResponse from Wagepoint
Hi Julia,
Thank you very much for your review. We are extremely happy to hear that Wagepoint has made payroll that much easier for you.
Whether it's the good, the bad, and everything in between, we care about your feedback and value your insights about how we can do better. Your feedback will be passed into the hands of the correct people so that we can look to improve our platform.
- Industry: Oil & Energy
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
The epitome of getting what you pay for
Reviewed on 2020-11-04
The customer service is atrocious; I have an email chain documenting unimaginable buffoonery. The...
The customer service is atrocious; I have an email chain documenting unimaginable buffoonery. The height of their incompetence would be hilarious on a show like The Office:
I emailed to confirm they weren't making tax filings for a quarter (as I was in the process of transitioning to a competent service). They left me a voicemail that unfortunately the filing had already been made because apparently I hadn't clicked the proper toggle on the website, even though I'd requested from customer service several months earlier that the filings be suspended. I asked to have the filings emailed to me immediately to confirm what was filed. They refused, saying it would be posted to my account within a few days (but after the filing deadline, of course).
When the filings still weren't posted by then, I asked where they were. Another rep responded that they were under the impression I didn't want the filings made, so they hadn't been done. If I'd like the filing done, they would - but charge me $75 since it was a $0-filing.
I called and reached a receptionist who claimed he could only take a message and was unable to transfer me to a human being. Roughly a day later, a 3rd company rep emailed to report they'd made the filing (for free bc of the "confusion" but w/o actually consulting me on how I wanted to handle the situation). When asked how they planned to address the late-filing penalties, they warned that the responsibility for timely filings was "ultimately" mine. Are you kidding me?
Pros
I was initially attracted to (and eventually chose) this payroll provider for its simplistic cost structure: $22/payroll with all tax filings included. That turned out to be false - if you don't run any payrolls in a quarter, the cost for literally filing a bunch of $0s more than triples to $75.
Additionally, I initially liked what I thought was a straightforward and user-friendly interface. That also ended up being false, with the clunky functionality not allowing for granularity such specifying which filings to make in a quarter or personalizing reports.
Cons
It's incredibly clunky, unable to be personalized and reports seem designed to be confusing and not align with each other.
Want to specify that a tax filing not be made with one agency this quarter? Too bad; it's all or nothing.
Want to compare quarterly tax filings with payroll reports? Sorry; they're formatted completely differently and unable to be modified.
Want just a comprehensive year-end report? Sure, but that'll cost you upwards of $100.
Additionally, the reports failed to indicate my corporate FICA contributions, so I almost missed taking that substantial deduction.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great value for money for small business
Reviewed on 2021-11-01
Superb experience overall... wish all my experiences with SaaS providers was a strong.
Superb experience overall... wish all my experiences with SaaS providers was a strong.
Pros
Easy to use and good selection of reports. Easy setup for new employees and handy employee self-serve portal for paystubs + T4. As a small business with avg 10 employees Wagepoint is a low cost solution with all the features we need. Customer service has always been quick and great whenever needed. They responded quickly during the pandemic to incorporate federal wage subsidy programs which was amazing... saved us a tonne of hassle. Recently released ROE enhancements will be great when needed too.
Cons
Almost nothing we don't like based on our requirements.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
To the Point
Reviewed on 2023-01-06
Every day use is quick and easy and only takes seconds to input hours. Super useful and easy access...
Every day use is quick and easy and only takes seconds to input hours. Super useful and easy access to paystubs and T4's as well as employment info.
Pros
So easy to use and browser usage and localized employment info.
Cons
The App starts off with having a Pin set up for access, and no way to change said pin or set a new one Via the Browser.
Response from Wagepoint
Hi Monika,
Thank you very much for your review!
Hearing that you are finding Wagepoint easy to use puts a smile on face :) There are many other things to be worrying about in todays world and I am glad to hear that Payroll isn't one of them!
Wagepoint FAQs
Below are some frequently asked questions for Wagepoint.Q. What type of pricing plans does Wagepoint offer?
Wagepoint offers the following pricing plans:
- Starting from: $22.00/month
- Pricing model: Subscription
- Free Trial: Available
Wagepoint bills per payroll. Our pricing depends on which country your company is based in, the number of employees you have and how often you pay them. (Base fee + $2 USD/CAD per employee) per payroll. — US base fees — Weekly: $10 USD Bi-weekly, semi-monthly, monthly: $20 USD Quarterly: $75 USD — CA base fees — Weekly: $10 CAD Bi-weekly, semi-monthly, monthly: $20 CAD
Q. Who are the typical users of Wagepoint?
Wagepoint has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Wagepoint support?
Wagepoint supports the following languages:
English, French
Q. Does Wagepoint support mobile devices?
Wagepoint supports the following devices:
Q. What other apps does Wagepoint integrate with?
Wagepoint integrates with the following applications:
7shifts, Deputy, LessAccounting, QuickBooks Time, Quickbooks Online, Xero, uAttend
Q. What level of support does Wagepoint offer?
Wagepoint offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support
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