UKG Ready
About UKG Ready
Designed for small businesses where everyone wears multiple hats, UKG Ready is the all-in-one HR solution that guides and empowers your people to make their day-to-day easier. From HR and payroll to talent and time, we’re the partner in your corner rooting for your success and giving you the tools, support, and time needed to focus on growth and making a difference.
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- Industry: Hospitality
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Kronos for Workplace Scheduling
Reviewed on 2020-03-06
My regular work for the last year or so has recorded my hours and wages via clocking in with my...
My regular work for the last year or so has recorded my hours and wages via clocking in with my badge on the Kronos system. I have learned to utilize it for all I can. I see my previous work info before payroll is done and can view future schedules and current numbers and earnings. I work for a terrific and large company and Kronos has been a decent timecard tool.
Pros
I have had a regular job that uses this system to clock in and clock out employees.But the device has so much more that allows us to see specifics-specifics related to current pay periods, previous and future. I can see my schedule on the little box and it's really a simplified tool.
Cons
I am on the fence on dislikes. My biggest is likely just what happens but I have had times that I did clock in and it did strange things.An example was an evening that meal break button led to clocking out for the shift.Random but troublesome because our version is not designed to allow management to alter or adjust our needs or problems directly through the system. Qe have to use a paper log for HR or Payroll. So smooth yet missing an easy touch.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
This online time keeping system for UKG is incredible
Reviewed on 2023-09-18
Paper-based or outmoded systems are being phased out in favor of a unified digital hub governed by...
Paper-based or outmoded systems are being phased out in favor of a unified digital hub governed by uniform guidelines. Because of this, we have been able to push for the automation and uniformity of time-keeping.
Pros
Employee timekeeping for hourly and salaried workers alike. Time and work order information for hourly workers is recorded. Time worked by salaried personnel is recorded, but only for the purposes of allocating allowances and matching task orders.
Cons
It's possible that you'll hit a roadblock if your restrictions are very intricate. For instance, if your company is subject to CBA regulations, you may need to get inventive with your method or setup.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
UKG Ready Keeps You in the Know!
Reviewed on 2024-09-06
Overall, my experience with UKG Ready has been very nice. There have been no real issues and pretty...
Overall, my experience with UKG Ready has been very nice. There have been no real issues and pretty much a smooth experience. The system is easy to navigate and user friendly.
Pros
I like that it is interactive and easily accessible to employees. Any work history information that HR has is contained right there and at your fingertips.
Cons
The one thing I could say that I had an issue with is not being able to change my profile picture. I think the user should be allowed to update their picture periodically.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
New Workforce Ready User
Reviewed on 2017-01-31
We have been implementing Workforce Ready since August of 2016. We are doing a phased implementatio...
We have been implementing Workforce Ready since August of 2016. We are doing a phased implementation of all the modules, so the process is still ongoing. Considering that we're still rather new to the system, we are starting to get more comfortable with the product. We've been on many other similar products with competitors and had issues, which caused us to look for other solutions after a few years. This time we really tried to search for a product that we felt would be flexible, allow for modifications, and grow with us, so that we did not have to go through another implementation in another 3 years. Our evaluation process was lengthy, but we are still finding out a few surprises as we've gone through implementation. How things are presented during the sales process, while technically correct, don't necessarily work as we wished them to. The system is very customizable, though. Our implementation team has been great about working through any issues and helping us try and find solutions if there are items we do not like. However, there are some things that we have found that are not able to be changed that were disappointing.
Pros
It's still a work in process but we have found many things that we do like about Workforce Ready:
1. Customization - This system offers you the ability to customize your screens down to the individual level, as well as creating customized screens for other types of users. So if you want your Managers to log in and see a Timekeeping dashboard with graphs, and your Employee to log in and see employee related actions, and your Benefits Administrator to see a Benefits screen, you can set that up as defaults. Then each person can also customize their screens if they like and save them.
2. Reporting - if you need list style reports then this system offers one of the best reporting tools for easily building and customizing reports. Almost every screen is considered a "report" and you can add and delete columns as needed and then save that for later use, or even make it your default screen. Almost every screen is able to be exported in a variety of formats as well. You can also schedule reports to run automatically, as well as have them e-mailed automatically to Managers, etc. on a routine basis.
3. Notifications - This system offers the ability to automatically send e-mail notifications, reports, etc. for disciplinary actions, attendance tracking, reviews and other items. This is very helpful for our Managers and keeps them up to date on their to-do list.
4. Tools - Workforce Ready does have its own learning system, and they also offer many webinars, customer groups, KronosWorks, and customer sites that allow you to connect with one another if you have similar questions or problems.
5. Modules All Accessible from One Log-in - This was important to us as our other systems required us to log-in multiple times if we were trying to get into the Applicant module or Timekeeping. This is all easily found under one log-in. Very easy and timesaving.
Cons
As we go through the implementation process there have been a few surprises and disappointments:
1. Reporting - Yes, this is a Pro as far as customization and easy list reporting, but I do wish they had a more complex reporting tool available as well. If you want to have subtotals, grand totals, averages, grouped reports, add in formulas, etc. it is not easy to do in the reporting tool itself and you may have to export the list report out and finish building out the report in Excel or Word to get it how you really need it to be.
2. No Point-In-Time Reporting - This seems like it would be a given, but as we found out after the fact, we cannot do point in time reports. I feel like this is something we would have asked during our evaluation of the product, but again almost all products offer this now so perhaps we made a wrong assumption.
3. System Needs "Polished" - We knew going in that this product did not look as "user-friendly" as some of the other products. We felt like the flexibility of the system made up for it. However, as we are setting up our onboarding, our applicant site, and reviews we are starting to see the drawbacks in this. If you have users who are not as comfortable on a computer, this lack of "polish" and user-friendliness can make it difficult for them to understand the processes, and how to get through the screens. We also do not have the ability to customize the applicant website as much as we would like to help draw in applicants.
4. General Ledger - We came from another provider who did have a great General Ledger product, and this one was definitely a step back. Also, if your GL is tied in with your jobs you do have to have two separate lists in this system - the GL is not linked with the Jobs list in HR. So if someone changes position we have to update it in two places in order to keep the GL correct. This also comes into play if we add new jobs into the system - we have to update two lists. We also had to separate out our overtime into two pay codes since we have the overtime premium going to a different GL code. In our old system, they could have one pay code separated into two GL codes. We did not discover this until after we went live and so our associates started out seeing it one way on their check, and then another way, so it was very confusing for them.
5. On-site Training- This was contracted out to a partner of Kronos. It was not what we expected at all for the price we paid. You are better off to use the items built into the system or do it yourself.
6. Security - Yes, security is a pro, but some of the security set-ups in this system do make it very difficult and frustrating for our associates and applicants to get into the system on a regular basis which is a con. The system will automatically lock out any associate or applicant that does not log in every 14 days. However, the system tends to lock out every new user as well the first time they try to log-in. This is annoying and can make it difficult for those on off-shifts, as they have to contact us to get unlocked and then try logging in again within 24 hours. In addition, it does require you to enter a code if you're getting in on a new computer. It does have the option to check a box and only enter the code every 30 days, but that only applies to that specific computer and sometimes will not work depending on your cookie setting. Since most of our associates work in the plant, they only get on the system to print out check stubs every other week. They have to enter a code almost every time they log on to our public computers. This code has to be sent to their designated phone number or e-mail and cannot be easily changed to another number or e-mail. So if they forget their phone, or don't have their e-mail password with them, it can really make it difficult to get logged on, leading to frustration for them and a negative outlook on the system.
Response from UKG
Hello Stacy,
Thank you for your thorough feedback, we really appreciate the time you took to outline your experiences both positive and what needs to be improved. We are currently underway in two user experience projects and I think your input would be extremely valuable. Would you have time to speak with us further about your experiences? If so, please email me at [email protected] – I look forward to hearing from you.
All the best,
Holly Bouffard
Workforce Ready Community Manager
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
UKGood!!!!
Reviewed on 2024-08-26
It’s good. Easy to use and if I need any extra help the support is amazing
It’s good. Easy to use and if I need any extra help the support is amazing
Pros
We have tons of help when we are stuck in a spot where we need help
Cons
When the computer time out you have to start over
UKG Ready FAQs
Below are some frequently asked questions for UKG Ready.Q. What type of pricing plans does UKG Ready offer?
UKG Ready offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of UKG Ready?
UKG Ready has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does UKG Ready support?
UKG Ready supports the following languages:
Chinese, Dutch, English, French, German, Spanish
Q. Does UKG Ready support mobile devices?
UKG Ready supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does UKG Ready integrate with?
UKG Ready integrates with the following applications:
HireRight, LinkedIn for Business, Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller), Orange Tree, PayActiv, Sterling, SurePayroll, WayUp, Workday HCM, eQuest
Q. What level of support does UKG Ready offer?
UKG Ready offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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