mailparser.io

Pros

1. It integrates with Zapier making a lot of things possible. 2. the integration process is extremely easy and the mail forwarding process is easy. The software walks you through the process. 3. the mail parsing itself is intuitive once you get the concept of writing parsing rules. It doesn't require scripting/coding and so any old layperson can figure out how to isolate the information they want out of email.s

Cons

The thing that was hardest for me was just learning how to create the parsing rules effectively. The interface is powerful and a joy to use once you grasp what is happening as you move down through the parsing process, but I think that mailparser.io may have stopped short of what they need to do tutorial-wise to really open the floodgates to masses of users instead of having people get excited about it and then kind of go away scratching their heads and miss out on a powerful solution that is in fact easy to use once you figure it out. It only takes an hour to figure out, but that process could be more guided and have more tutorial videos

I work on automation stuff quite a bit but I am a regular guy running my bankruptcy law firm without any IT background. I understood that I could call or chat with customer service but what I think would have helped me the most is just lots of walk through videos of various parsing scenarios. I would gladly sit and explore tutorial videos on "how to extract two names separately that are joined by an "and"" , "how to parse something that spans two lines of text" etc. etc. I have no idea what they have available now and I feel like I have caught the concept of the parsing (although I still wonder if I am missing some tips and tricks). I just think that for a lot of people like me, well done, detailed video walkthrough's of about 30 parsing situations would just help people come on board and get off and running more quickly.

Pros

Mailparser is really easy to use if you understand basic logic. It seems like any rule I thought of I could apply to parse out the info I needed. We use this for multiple lead channels and have been able to find rules that fit all of them. I highly recommend giving this a try if you find yourself needing to extract information from email.

Cons

Loading between different inboxes and pages within the inbox can take a bit. Also, there's one bug with the logic that allows you to prevent emails from hitting your inbox. If this was fixed we could eliminate a lot more junk leads.

Pros

the ease of being able to parse through anything on the email (source, attachments etc..) & pinpoint the correct information to gather

Cons

silly thing: non persistent session / connection so I have to log in every single time

Pros

Cloud computing is as complicated as the old server room. But the integration technologies are not. If you can write a formula in Excel, you can 'develop' business process workflows.

We bypass EDI (granted, inbounds) by using Mailparser to well, parse emails into records that can be sent into our NetSuite account.

We process a few thousand a month. Best part - I've now got a rock solid audit trail too.

Cons

Honestly, it's too easy to start using, so I didn't pick up some parser concepts the first time thru. But that's not really a con:) To date, we haven't needed to do anything that mailparser could not do. We've even pinged their support team, who are great and super responsive. (and they are good teachers!)

Pros

It is the most capable mail parser available. When paired with a service like Zapier it facilitates all kinds of interesting automation.

Cons

While overall it is easy-to-use, it can be a bit complicated to noodle through the best logic to apply to get the final result you desire. I have found their support team to be helpful and responsive when I run into questions though.