--- description: Detailed reviews on Nutshell based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Nutshell with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Nutshell Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Nutshell](/software/91222/nutshell-crm) # Nutshell Canonical: https://www.getapp.ca/software/91222/nutshell-crm Page: 1 / 26\ Next: [Next page](https://www.getapp.ca/software/91222/nutshell-crm?page=2) > Nutshell is a comprehensive sales, marketing and engagement platform that helps B2B organizations win deals, and doesn’t require a full-time admin to manage. Every Nutshell subscription comes with unlimited CRM contacts, data migration assistance, and live support, all at a very affordable price. > > Verdict: Rated **4.4/5** by 625 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Nutshell No administrator or IT department required, no coding experience necessary, no crazy long setup. Be up and running in Nutshell in less than a week. Nutshell makes powerful tools, such as sales automation, tools integration, and complex reporting accessible to users of all experience levels. Nutshell provides all users with free access to real human support via phone, email, or chat. We're here to support your success in any way we can. No need to switch between separate sales and marketing tools. Nutshell provides an all-in-one platform. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 625 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Nutshell - **Location**: Ann Arbor, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$13.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. NUTSHELL SALES FOUNDATION: $13/user/month (billed annually) or $19/user/month (billed monthly). NUTSHELL SALES GROWTH: $25/user/month (billed annually) or $32/user/month (billed monthly). NUTSHELL SALES PRO: $42/user/month (billed annually) or $49/user/month (billed monthly). NUTSHELL SALES BUSINESS: $59/user/month (billed annually) or $67/user/month (billed monthly). NUTSHELL SALES ENTERPRISE: $79/user/month (billed annually) or $89/user/month (billed monthly). NUTSHELL MARKETING: Send 150 messages/month for free. Paid subscriptions start at just $5/month. NUTSHELL ENGAGEMENT: Use text messaging and web chat in your CRM. $16/user/month (billed monthly). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Finland, France, Germany, Norway, Spain, Sweden, United Kingdom, United States ## Features - A/B Testing - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Batch Processing - CAN-SPAM Compliance - CRM Software - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics - Campaign Management Software - Campaign Scheduling - Click Tracking - Client Management - Collaboration Tools - Contact Database - Contact Management Software - Customer Database ## Integrations (100 total) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze - Calendly ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [CRM Software](https://www.getapp.ca/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.ca/directory/230/crm/software) - [Contact Management Software](https://www.getapp.ca/directory/337/contact-management/software) - [Sales Force Automation Software](https://www.getapp.ca/directory/338/sales-force-automation/software) - [Email Marketing Software](https://www.getapp.ca/directory/307/email-marketing/software) - [Online CRM Software](https://www.getapp.ca/directory/232/online-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4484 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18808 reviews) 3. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6996 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 5. [eWay-CRM](https://www.getapp.ca/software/106997/eway-crm) — 4.5/5 (825 reviews) ## Reviews ### "Simple, reliable CRM with excellent support for small teams" — 4.0/5 > **Ross** | *December 17, 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Nutshell is a solid, well thought through CRM that works particularly well for a small team. The interface is simple and intuitive, which makes it easy to onboard new users and keep day to day usage consistent. Customer support is a real strength - the team are always quick to respond and genuinely helpful when questions or issues come up. For core CRM needs like contact and lead management, it does exactly what we need without unnecessary complexity. > > **Cons**: Reporting could be more powerful and flexible, especially as you start to want deeper insights. We also found limitations with the built in web forms and tracking, which meant we eventually had to move lead capture to a third party tool. While it works very well for a small team, there are some open questions around how it would scale for larger or more complex organisations. > > Overall, we have had a positive experience with Nutshell. It is a reliable, easy to use CRM that covers the essentials well and keeps things simple. Support is consistently excellent, and the product feels well suited to smaller teams that value usability over heavy customisation. There are areas that could be improved, particularly reporting and lead tracking, but on balance we are happy with the platform. ----- ### "Nutshell is a hidden gem in the CRM space" — 5.0/5 > **Jeff** | *December 17, 2025* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: What I like best about Nutshell CRM is how easy it is to use. The UI is clean and intuitive, and it gives me great visibility into my pipeline and forecast without feeling cluttered or complicated. Overall, it’s definitely a hidden gem for teams that want clarity and speed without a big learning curve. > > **Cons**: What I liked least about Nutshell CRM is that it can feel a bit limited when you’re looking for deeper customization or more advanced, enterprise-style reporting. Some workflows and fields don’t always flex as much as you’d want if you’re trying to match a very specific sales process. A few features may require workarounds or integrations rather than being built in the exact way you expect. Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t in the same place or aren’t as robust. Still, the simplicity is usually worth it. > > My overall experience with Nutshell CRM has been excellent. It’s genuinely easy to use, which means I spend less time clicking around and more time selling. The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance. Forecasting feels straightforward, not like a separate project, and the visibility it gives my team into next steps and momentum is a big win. It doesn’t feel bloated or overly complex, yet it covers what most teams actually need day to day. Honestly, it’s a hidden gem. ----- ### "My nutshell Review" — 3.0/5 > **Madelyn** | *December 17, 2025* | Construction | Recommendation rating: 7.0/10 > > **Pros**: I like most about nutshell that you can filter many things to find exactly what you're looking for within the software. > > **Cons**: I like least about nutshell that when a customer calls you back after using nutshell to call them you can't record the call. > > my overall experience with nutshell isn't terrible. There have been a few issues but not too many. I would rate it a 3 out of 5. ----- ### "Admissions Consultant Nutshell Review" — 4.0/5 > **Sibusiso** | *December 17, 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Nutshell is how intuitive and user-friendly the platform is. It makes it easy to manage leads, track communication, and stay organised throughout the admissions and follow-up process. The clear pipeline view and activity tracking help ensure that no prospective student is missed, which supports both productivity and conversion goals. > > **Cons**: One challenge is that some processes could be more streamlined or automated, especially when handling high lead volumes. Certain actions require multiple steps, which can slow down workflow during peak periods. Additional automation and customization options would improve efficiency. Also the mobile version is very non-user friendly. > > Overall, my experience with Nutshell has been positive. It’s a reliable CRM that supports day-to-day admissions and sales activities effectively. With some improvements around automation and reporting, it has the potential to be an even stronger tool for admissions consultants working in fast-paced, target-driven environments. ----- ### "Look no further\!" — 5.0/5 > **Alan** | *December 18, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The ability to track all the customer activity while they use our website. The technical team is also great and not usually found in other CRMs > > **Cons**: The Ai features are ok, but I would like to be able to toggle them on/off. Sometimes they just get in the way as I write emails for customers > > Nutshell has been great to keep track and follow up all the leads as a team. It also allows us to know how much customers interact with our material. ----- Page: 1 / 26\ Next: [Next page](https://www.getapp.ca/software/91222/nutshell-crm?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/91222/nutshell-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data