AddressTwo

AddressTwo

Simple CRM for Small Business

4.7/5 (50 reviews)

AddressTwo Overview

AddressTwo is an online CRM software, which makes your entire CRM system web-based and web-enabled. This means that there are no CD's to buy, no software to download and install. No updates or upgrades to buy each year.

Pricing

Starting from
$10.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

AddressTwo Reviews

Overall rating
4.7/5
96% positive reviews
38
Excellent
10
Very good
2
Average
0
Poor
0
Terrible
Michael Y.

Fantastic CRM System

Used Daily for 2+ years
Reviewed on 5/23/2017
Review Source: Capterra

Pros

Address Two is easy to use but also very powerful. The ability to customize a lot of the system is a big benefit. The interface is also simple to use. Then the features are fantastic, including the ability to do mass marketing emails straight from the system, the ability to have emails automatically copied into the customer record, the ability to track customer order status through the pipeline, and the ability to do large data uploads easily. All of that in one system for a reasonable price made this the easy choice. We started using it three years ago just to maintain our customer records, but we've grown our database 10x and now use all of its advanced features.

Cons

Being able to do reporting is a bit limited. There is a little functionality in the app, but you can export to excel and do a lot of analysis that way.

Response from AddressTwo

Mr. Young,

Thank you so much for your review and feedback on our Simple CRM. We have enjoyed working with you and your employees over the years and look forward to hearing of your continued growth and success!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Monica H.

Regular Part of my Day

Used Daily for 2+ years
Reviewed on 12/6/2016
Review Source: Capterra

I'm in sales and AddressTwo has been crucial in my success. It's easy to track all activities for a contact and company. I regularly use it to look up past interactions with my customers. My favorite feature is copying Addy on my emails, then the messages are automatically added to that contact.

Pros

Copying Addy on my emails and sorting my contacts into category lists. I also print out my activity history regularly for my company's reporting.

Cons

It took a while to adjust to the new interface and I lost some data in the software. I also would like to be able to add history or other items to just the company rather than having it assigned to a contact. Sometimes I don't have a contact yet but need to keep prospecting notes on the account.

Response from AddressTwo

Thank you for your Review Monica! Please reach out anytime you guys need us! Please note with the new version of A2 you don't have to have a contact to be able to add history to an "account card" You can simply leave the history to say "For This Account."

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Karen W.

Address Two has Addressed Our Needs & Beyound

Used Daily for 2+ years
Reviewed on 12/6/2016
Review Source: Capterra

Our company has been using Address Two for over two years now. Our customer base has grown faster than we once thought possible. Address Two has helped us not only grow our customer base but serve our clients even better. Our sales team is able to track communication for ongoing projects with just a few clicks. As we all know - time is money in sales so anything to save time while providing great customer service is a bonus. As for customer service, the Address Two team is amazing. They answer any and all questions we have in a timely and professional matter second to none. Our company is looking forward to continuing our relationship with Address Two well into the future.

Pros

Easy to use

Cons

Wish it could be a tad more customizable but we make it work for us

Response from AddressTwo

Thank you so much for your review Karen! We have enjoyed working with Descon and love to hear how your business is growing and staying more organized with our CRM.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Carli D.

A wonderful addition to our small business

Used Daily for 1+ year
Reviewed on 12/6/2016
Review Source: Capterra

We have a small sales staff using AddressTwo. It was incredibly intuitive and simple for our size. We gave it one year as a trial to see if the reps made good use of it and we are ready to sign up for next year! One issue we have is near the search field, the reps keep clicking the "add a customer" button , because it is right next to it...instead of hitting "enter". Otherwise we have been able to see great results and not miss appointments and phone calls with the task list! Look forward to learning more every day :)

Pros

Ease of use. Not overly complicated for a small business, while having all the necessary functions!

Response from AddressTwo

Hey Market Magazine! Thanks so much for the feedback about the search feature I will bring that up in our staff meeting next week! Keep up the great work and if we can be of service let us know!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
John F.

I use the AddressTwo daily

Used Daily for 2+ years
Reviewed on 1/23/2018
Review Source: SoftwareAdvice

AddressTwo has kept all our sales team in the know

Pros

The easy access to all my customers and prospects and the map feature when I’m on the road from my smart phone to find prospective customers in the zip code area I want to vist it will also work with my google calendar the the the addy task schedule is a excellent tool for following up

Cons

That I need to spend more time learning all the tools available
Like the mass email system the pipeline features

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

AddressTwo Pricing

Starting from
$10.00/month
Pricing options
Free Trial
Subscription
Value for money

AddressTwo Features


  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for AddressTwo

Key features of AddressTwo

  • Autoresponders
  • Contact Management
  • Email Marketing
  • Project Management
  • Sales Forecasting
  • Task Management

AddressTwo FAQs

Below are some frequently asked questions for AddressTwo.

Q. What type of pricing plans does AddressTwo offer?

AddressTwo offers the following pricing plans:

Starting from: $10.00/month

Pricing model: Subscription

Free Trial: Available

Q. What are the main features of AddressTwo?

AddressTwo offers the following features:

  • Autoresponders
  • Contact Management
  • Email Marketing
  • Project Management
  • Sales Forecasting
  • Task Management

Q. Who are the typical users of AddressTwo?

AddressTwo has the following typical customers:

Small Business

Q. What languages does AddressTwo support?

AddressTwo supports the following languages:

English

Q. What type of pricing plans does AddressTwo offer?

AddressTwo has the following pricing plans:

Subscription

Q. Does AddressTwo support mobile devices?

We do not have any information about what devices AddressTwo supports

Q. What other apps does AddressTwo integrate with?

We do not have any information about what integrations AddressTwo has

Q. What level of support does AddressTwo offer?

AddressTwo offers the following support options:

Knowledge Base, Video Tutorials