AddressTwo is an online CRM software, which makes your entire CRM system web-based and web-enabled. This means that there are no CD's to buy, no software to download and install. No updates or upgrades to buy each year.
Pros
Address Two is easy to use but also very powerful. The ability to customize a lot of the system is a big benefit. The interface is also simple to use. Then the features are fantastic, including the ability to do mass marketing emails straight from the system, the ability to have emails automatically copied into the customer record, the ability to track customer order status through the pipeline, and the ability to do large data uploads easily. All of that in one system for a reasonable price made this the easy choice. We started using it three years ago just to maintain our customer records, but we've grown our database 10x and now use all of its advanced features.
Cons
Being able to do reporting is a bit limited. There is a little functionality in the app, but you can export to excel and do a lot of analysis that way.
Mr. Young,
Thank you so much for your review and feedback on our Simple CRM. We have enjoyed working with you and your employees over the years and look forward to hearing of your continued growth and success!
I'm in sales and AddressTwo has been crucial in my success. It's easy to track all activities for a contact and company. I regularly use it to look up past interactions with my customers. My favorite feature is copying Addy on my emails, then the messages are automatically added to that contact.
Pros
Copying Addy on my emails and sorting my contacts into category lists. I also print out my activity history regularly for my company's reporting.
Cons
It took a while to adjust to the new interface and I lost some data in the software. I also would like to be able to add history or other items to just the company rather than having it assigned to a contact. Sometimes I don't have a contact yet but need to keep prospecting notes on the account.
Thank you for your Review Monica! Please reach out anytime you guys need us! Please note with the new version of A2 you don't have to have a contact to be able to add history to an "account card" You can simply leave the history to say "For This Account."
Our company has been using Address Two for over two years now. Our customer base has grown faster than we once thought possible. Address Two has helped us not only grow our customer base but serve our clients even better. Our sales team is able to track communication for ongoing projects with just a few clicks. As we all know - time is money in sales so anything to save time while providing great customer service is a bonus. As for customer service, the Address Two team is amazing. They answer any and all questions we have in a timely and professional matter second to none. Our company is looking forward to continuing our relationship with Address Two well into the future.
Pros
Easy to use
Cons
Wish it could be a tad more customizable but we make it work for us
Thank you so much for your review Karen! We have enjoyed working with Descon and love to hear how your business is growing and staying more organized with our CRM.
We have a small sales staff using AddressTwo. It was incredibly intuitive and simple for our size. We gave it one year as a trial to see if the reps made good use of it and we are ready to sign up for next year! One issue we have is near the search field, the reps keep clicking the "add a customer" button , because it is right next to it...instead of hitting "enter". Otherwise we have been able to see great results and not miss appointments and phone calls with the task list! Look forward to learning more every day :)
Pros
Ease of use. Not overly complicated for a small business, while having all the necessary functions!
Hey Market Magazine! Thanks so much for the feedback about the search feature I will bring that up in our staff meeting next week! Keep up the great work and if we can be of service let us know!
AddressTwo has kept all our sales team in the know
Pros
The easy access to all my customers and prospects and the map feature when I’m on the road from my smart phone to find prospective customers in the zip code area I want to vist it will also work with my google calendar the the the addy task schedule is a excellent tool for following up
Cons
That I need to spend more time learning all the tools available
Like the mass email system the pipeline features
Below are some frequently asked questions for AddressTwo.
AddressTwo offers the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available
AddressTwo offers the following features:
AddressTwo has the following typical customers:
Small Business
AddressTwo supports the following languages:
English
AddressTwo has the following pricing plans:
Subscription
We do not have any information about what devices AddressTwo supports
We do not have any information about what integrations AddressTwo has
AddressTwo offers the following support options:
Knowledge Base, Video Tutorials
