About Act!
CRM and emarketing together as one – Act! provides users with everything they need to market like a pro, turn leads into sales, and win raving fans for life. For over 30 years, Act! has been a pioneer in the small & midsized business software market and today offers the rich functionality, unparalleled flexibility, and exceptional value that enables a perfect fit for every customer.
Pricing starting from:
US$15.00/month
- Free Trial
- Subscription
Compare with Popular Alternatives
Key benefits of Act!
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$15.00/month
- Free Trial
- Subscription
Compare with Popular Alternatives
Images
Features
Total features of Act!: 14
- API
- Calendar Management
- Contact History
- Customer Database
- Customer History
- Customer Segmentation
- Drip Marketing
- Lead Assignment
- Lead Scoring
- Monitoring
- Pipeline Management
- Pipeline Reports
- Projections
- Task Scheduling
Alternatives
Zoho CRM
Insightly
Freshworks CRM
JobNimbus
Reviews
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- Industry: Pharmaceuticals
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love the ease of use for both entering data and retrieving info
Reviewed on 2018-05-07
I use it to track my clients and prospects and I can tell anyone the last time I made contact, what...
I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.
Pros
The fact that I was able to use the product immediately with no instruction was a great pro. Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great.
Cons
I am not happy with support as all they do is provide a fix when there is a problem, but not direction in how to build reports or use other functionality. I have had to fix the same problem with direction from their service group several times. If I ask for help with reports they tell me I need to find a consultant for that.
- Industry: Insurance
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ACT! for Insurance/Financial Advisors
Reviewed on 2020-10-14
I love all the features that meet the needs of financial advisors. The customizable fields are...
I love all the features that meet the needs of financial advisors. The customizable fields are beneficial and improve the overall use of the software. It has probably just as many features as other customer relations management programs but cost is substantially less. Very happy with my selection.
Pros
The Act! for Advisors software has been modified to meet the requirements of a financial advisor which includes being able to input information regarding insurance contracts. The new Marketing Automation is an great way to send out Newsletters, etc.
Cons
They have lots of online resources/video's to learn the Marketing Automation. You can also speak to customer service but they recently cut their remote access where you can have customer service work on your computer to help answer/show you how to do things with the marketing automation.
- Industry: Financial Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
22 year plus customer Sage / Act
Reviewed on 2017-04-16
Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am...
Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am reaching out to offer some effective criticism to enhance your product. Good luck! Feel free to contact me anytime.
Pros
I was probably one of the first purchasers of Act. It is a great program that needs a company to put some serious thought behind making it work better. After shopping several other CRM software's I still think it is above the rest in both user friendly and functionality. You price for the product is more than fair (in fact, I think low) but the software runs like it is somebody's part time job.
Cons
Customer service is the worst. The guys in India are great and I have nothing bad to say about them but is there some reason I need to sit on a phone 45 minutes waiting to speak to the representative? Again I think Act could be the CRM leader but I don't see much improvement over the past few years. The principles of this company have sat back and let opportunities walk by not focusing on the customers needs. With all the apps and technologies available Act should have more to offer.When I purchase a product I do not expect to have to spend hours chasing down my answers through videos.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER
Reviewed on 2019-10-31
We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and...
We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom
Pros
I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation. It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing
Cons
There are many things I think we could do to be more productive but can't, and we do see fields being changed or lost "by themselves". The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.
- Industry: Law Practice
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product, a lot of capabilities!
Reviewed on 2019-10-28
Great! I have zero complaints. I do need to take some time to learn more functions but that is on...
Great! I have zero complaints. I do need to take some time to learn more functions but that is on me, not the program.
Pros
Ease of use. I have used it in the past so familiarity.
Cons
The remote app is not as user friendly as some I have seen but it works.
Act! FAQs
Below are some frequently asked questions for Act!.Q. What type of pricing plans does Act! offer?
Act! offers the following pricing plans:
- Starting from: US$15.00/month
- Pricing model: Subscription
- Free Trial: Available
Act! CRM Essentials: $15 / user / month Act! CRM Standard : $30 / user / month Act! CRM Expert : $45 / user / month
Q. What are the main features of Act!?
Act! offers the following features:
- Opportunity management
Q. Who are the typical users of Act!?
Act! has the following typical customers:
Small Business, Mid Size Business
Q. What languages does Act! support?
Act! supports the following languages:
English, French, German
Q. Does Act! support mobile devices?
Act! supports the following devices:
Android, iPhone, iPad
Q. What other apps does Act! integrate with?
Act! integrates with the following applications:
Campaign Monitor, CloudCall, Constant Contact, DevHub, Evolve IP Phone System, Mailjet, Placetel, SalesNexus, SpitFire, Workato
Q. What level of support does Act! offer?
Act! offers the following support options:
FAQs, Forum, Knowledge Base, Video Tutorials, Online Support, Phone Support
Related categories
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