About vcita

vcita is a powerful all-in-all app, designed to help you manage your business and schedule, interact with your clients better, and save valuable time.

It includes all the tools you need to streamline your day-to-day:
- Manage your client base with a mobile CRM
- Manage your schedule, appointments and events with an online team calendar
- Invoice clients and manage your income with a payment dashboard
- Capture new leads with a customizable widget on your website
- Send action-driving email campaigns and SMS marketing
- Offer clients a personal client portal where they can book, reschedule, pay, fill forms, share files and more

ONLINE SCHEDULING
Say goodbye to time wasted and frustrated customers, and say hello to effortless online scheduling. Let clients schedule a free consultation, book and pay for services, and register for events online - 24/7 from any device. vcita comes with a customizable scheduling page where clients can view your services and up-to-date availability, as well as a personal client portal for each client. Add vcita to your website, email and social media - and get double the bookings in half the time.

CLIENT MANAGEMENT
Keeping clients at your fingertips is made easy with a 360-degree view of your customer communications, accessible from any device. Designed with small businesses in mind, vcita helps you organize, track and manage your client conversations. You'll be able to add clients on-the-fly, initiate new conversations in a single click, review client history across the board, track appointments and payments, add notes and tags, automate follow-ups and so much more.

ONLINE PAYMENTS
vcita makes it simple and secure to collect credit card and PayPal payments online 24/7 from any device. You can add payment buttons and forms to your website, email or social media, and funds will be deposited directly to your bank or PayPal account with no additional transaction fee. A friendly dashboard lets you view clients' payment history, issue branded invoices and track payment status in real time.

It even comes with a mobile app for Apple and Android, helping you take your business on-the-go, amaze clients with immediate responses - even after business hours - manage your team schedule while out-of-office and so much more.

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of vcita

Manage your business with an all-in-one business app:

* Mobile CRM - manage your clients, take notes, mark for follow-up and respond to client requests while on-the-go
* Calendar management - manage your business schedule, appointments and events, all in-sync with your existing calendar
* Billing & invoicing - create and email branded invoices and track your business income with a centralized dashboard

Let clients take action online 24/7:

* Online scheduling - invite clients to set appointments, book services and register for events & classes online from any device
* Online payments - let clients pay for your services online, accept any credit card or PayPal and issue branded invoices
* Client portal - keep clients engaged with a 24/7 personal client portal where they can book, reschedule, pay, fill forms, share files and more

Step up your marketing and generate more business:

* Lead capturing - enhance your website with an actionable widget that captures more clients and increases customer satisfaction
* Your business page - generate more interaction and revenue with a beautiful, mobile-friendly landing page to showcase your services and engage clients
* Email campaigns - create beautiful, action-driving emails to get more business & bookings from clients and prospects

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United Arab Emirates, Australia, Belgium, Brazil, Canada , Switzerland, China, Germany, Denmark, Spain, France, United Kingdom, Ireland, Israel, India, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, United States, South Africa

Supported Languages

Dutch, English, French, German, Hebrew , Italian, Polish, Portuguese, Russian, Spanish

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

vcita Software - vcita Payment
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vcita Software - vcita Client Portal
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vcita Software - vcita Marketing
vcita Software - vcita Automation
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vcita Software - vcita Client Portal
vcita Software - vcita Promotions
vcita Software - vcita Marketing
vcita Software - vcita Automation
vcita Software - vcita Client Management

Features

Total features of vcita: 214

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Tracking Software
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Availability Management
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Business Card/Badge Scanning
  • Business Coaching
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management Software
  • Candidate Profiles
  • Care Summaries
  • Case Management Software
  • Cataloging/Categorization
  • Class Management
  • Class Registration Software
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Service Analytics
  • Customer Statements
  • Customer Support Software
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Data Import/Export
  • Data Security
  • Dispatch Management
  • Document Management Software
  • Document Storage
  • Drip Campaigns
  • Electronic Payments
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Employee Management
  • Employee Scheduling Software
  • Enrollment Confirmation
  • Estimating
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • FAQ
  • Facility Scheduling
  • Faculty/Staff Management
  • File Management
  • File Sharing Software
  • File Storage
  • Fitness Plan
  • For Barbershops
  • For Carpet Cleaners
  • For Dance Studios
  • For Gyms
  • For HVAC Companies
  • For Handyman Industry
  • For Mac Devices
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • For Plumbing Industry
  • For Salons and Spas
  • For Small Businesses
  • For Startups
  • For Yoga/Pilates Studios
  • For iPad Devices
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Healthcare Compliance
  • Hourly Billing
  • Image Library
  • In-person Trainer
  • Intake Management
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Generation Software
  • Lead Management Software
  • Lesson Notes
  • Life Coaching
  • List Management
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation Software
  • Mass Texting
  • Medical Billing Software
  • Member Management
  • Membership Management Software
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Optimized Emails
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Nutrition Program
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Classes
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent Portal
  • Parent/Student Portal
  • Patient Communications
  • Patient Intake
  • Patient Management Software
  • Patient Portal Software
  • Patient Scheduling
  • Payment Collection in the Field
  • Payment Processing Software
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Project Billing
  • Promotions Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Chat
  • Real-time Scheduling
  • Receivables Ledger
  • Records Management Software
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling Software
  • Score Tracking
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Payment
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Subscriber Management
  • Task Scheduling
  • Team Calendars
  • Team Management Software
  • Team Notes
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Treatment Packages
  • Two-Way Audio & Video
  • Video Conferencing Software
  • Video Consultations
  • Website Integration
  • Work Order Management
  • Workflow Management Software

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Reviews

Overall rating

4.5 /5
(245)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support Software
4.2/5

Already have vcita?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 245
Gabrielle
Overall rating
  • Industry: Program Development
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Great service, hugely helpful for coaching and case management

Reviewed on 12/9/2015

I have been doing life coaching and small business consulting and am about to start doing mental...

I have been doing life coaching and small business consulting and am about to start doing mental health case management. I just got my LLC and am doing everything by myself. It's a lot of work, but companies like vCita, that do a few things really well, have been making it possible for me to put my business together. I have been extremely concerned for the confidentiality of my client information (who wants to be hacked, really?), but I have also needed to make sure I can get paid beforehand or store a credit card. vCita is HIPAA compliant, whichi s a huge relief, although I found out HIPAA compliance is only relevent if you deal with insurance companies, which I don't.

Through emails over two weeks, Kylee K. has patiently answered all of my questions. With every answer, she has shown me how much vCita can actually do, how flexible it is, and how customizable it is. I am going to be advertising and launching in the next few weeks and I am confident that if I have problems, they shouldn't be with vCita.

Pros

Easy to use, great customer support, and the articles for explaining things actually explain them, so you don't have to google it even after getting an answer.

The things I asked about that they didn't have, Kylee gave me the link to a features suggestion forum for users and encouraged me to list the features there. She also invited me to beta test for an AWeber integration, so I would assume that asking about your email marketing provider would be a good way to let their development team know which ones to make API's for first.

Cons

The only email marketing integration is Mailchimp and I have AWeber. This is annoying, but not a deal breaker.

There is not two factor authentication for admin and users. I don't know that two factor authentication would be useful for clients, but I would really like this for account holders and anyone who can else who would be using it on the emplyee side.

There is no way to sort clients by date since last appointment, appointment type, or anything else.

Gregory
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great system and supoort

Reviewed on 12/22/2022

Great. Ease of use is nice. Some functionality could be improved but overall it’s a great system...

Great. Ease of use is nice. Some functionality could be improved but overall it’s a great system and support is very responsive! I also really like my account manager [SENSITIVE CONTENT]! Always available and friendly!

Pros

Support and staff is great! The system is userfriendly.

Cons

Some feature adjustments and functionality could be improved

Response from vcita

Thanks for your feedback Gregory!

Mark
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

What can I say?

Reviewed on 12/20/2022

Pros

EAsy to make appointments and find clients. Easily share with our instructors

Cons

Little immediate support. Due to time difference, response comes hours later and then I try and respond to the email and it comes back that I haven't responded. Luckily I have been able to work most things our myself eventually however I am fearful of something major happening and not getting the help I need.

Response from vcita

Thank you for your feedback Mark! Glad to hear you found it easy to make appointments. I'm sorry to hear about your experience. Our support team is committed to providing quick service and do their best to respond fast. We are here to help if you'd like any further assistance (:

Meredith
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Software is easy to use! Online portal for clients is visually appealing

Reviewed on 12/13/2022

Pros

RemindersText communication with clienta

Cons

I wish the payment system allowed for tips

Dana
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

It couldn't be easier

Reviewed on 12/22/2022

Overall, I am very happy with this software program. It has continued to evolve in the most...

Overall, I am very happy with this software program. It has continued to evolve in the most positive ways over the years.

Pros

This software is easy to use and reliable. When a glitch occurs (rarely) support is quick to help resolve the issues. Also, time zone converter is critical as I hold Zoom meetings all over the world!

Cons

I don't like that you have to pay extra for text reminders

Response from vcita

Thank you for your feedback Dana! We are proud to support your business

Showing 5 reviews of 245 Read all reviews

vcita FAQs

Below are some frequently asked questions for vcita.

vcita offers the following pricing plans:

vcita offers various subscriptions, so you can find the best fit for your needs. The Essentials plan adds online scheduling & event registration, online payments, and more advanced features ($19/month*) The Business plan adds email campaigns, SMS marketing, client tags & follow-ups, client text messages, multiple staff accounts, team calendar, 3rd party integrations & analytics, and more advanced features ($45/month*) The Platinum plan adds staff roles & permissions, auto-assignment rules, custom email & SMS notifications per service, integrations via API, and more advanced features ($75/month*) *annual subscription pricing

vcita has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

vcita supports the following languages:

Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish

vcita supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

vcita integrates with the following applications:

Constant Contact, Duda, FullContact, GoDaddy Website Builder, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Joomla, Meta for Business, Microsoft Excel, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Stripe, Weebly, Wix, WordPress, Zapier, Zoom Meetings

vcita offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for vcita.