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vcita

Name: vcita
Rating: 4.5 (275 reviews)

vcita

4.5 (275)

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Appointment scheduling and reminder solution

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About vcita

vcita is an all-in-one business management app designed with small businesses in mind, helping teams manage clients, schedule, billing and administration. The platform includes a CRM to manage client records, online scheduling to book appointments and manage team calendars, billing and invoicing tools, and a client portal for customers to book, pay, and communicate with the business.

The suite of business management tools is intended to boost productivity, enhance client relationships, and drive growth. The platform's AI-based business advisor provides tailored insights and recommendations based on the user's business data and industry benchmarks. This helps small business owners implement informed decisions to improve profitability, service offerings, and overall growth.

In addition to its core features, vcita integrates with a range of popular apps and tools, allowing businesses to streamline workflows and access everything required in a unified interface. The platform also offers a mobile app, enabling on-the-go management of operations from any device.

Pricing starting from:

US$35.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Key benefits of vcita

Teams can manage clients, take notes, mark for follow-up and respond to client requests while on-the-go.

It allows stakeholders to manage business schedule, appointments and events, all in-sync with the existing calendar.

Administrators can create and email branded invoices and track your business income with a centralized dashboard.

It helps supervisors invite clients to set appointments, book services and register for events & classes online from any device.

vcita lets clients pay for the services online, accept any credit card or PayPal and issue branded invoices.

It offers a client portal to keep clients engaged with a 24/7 personal client portal where teams can book, reschedule, pay, fill forms, share files and more.

Typical Customers

Freelancers
Small Businesses (2-50)
Mid-size Companies (51-500)
Large enterprises (500 and more)

Deployment

Cloud-based
On-premise

Markets

Australia, Belgium, Brazil, Canada, China and 18 others

Supported Languages

Dutch, English, French, German, Hebrew and 5 others

Pricing starting from:

US$35.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Images

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vcita Software - vcita client management

Features

Total features of vcita: 281

2-Way Messaging
ACH Payment Processing
API
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Appointment Management

Appointment Scheduling Software
Attendance Tracking Software
Automated Responses
Automated Scheduling
Autoresponders
Availability Management
Batch Processing
Bill Payment

Billing & Invoicing
Billing Portal
Booking Management
Booking Notes
Business Card/Badge Scanning
Business Coaching
CRM Integration
CRM Software

Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Management Software
Campaign Scheduling
Candidate Profiles
Care Summaries
Case Management Software

Channel Management Software
Chat/Messaging
Class Management
Class Registration Software
Class Scheduling
Click Tracking
Client Database
Client Management

Client Portal
Client Profiles
Clinical Notes
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Communication Management
Confirmations/Reminders

Contact Database
Contact Management Software
Content Management System (CMS) Software
Credit Card Management
Credit Card Processing
Customer Database
Customer History
Customer Management

Customer Mobile App
Customer Statements
Customer Support Software
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Reports

Customizable Templates
Dashboard Software
Data Import/Export
Data Security
Debit/Credit Card Processing
Dispatch Management
Document Management Software
Document Storage

Drip Campaigns
Due Date Tracking
EMR/EHR
Electronic Payments
Electronic Signature
Email Campaign Management
Email Management Software
Email Marketing Software

Email Reminders
Email Templates
Email Tracking Software
Employee Management
Employee Scheduling Software
Enrollment Confirmation
Estimating
Event Calendar

Event Management Software
Event Scheduling
Event Triggered Actions
Exercise Library
Facility Scheduling
Faculty/Staff Management
File Management
File Sharing Software

File Storage
Financial Management Software
Fitness Plan
For Accountants
For Barbershops
For Carpet Cleaners
For Chiropractors
For Dance Studios

For Group Therapy
For Gyms
For Handyman Industry
For Healthcare
For Mac Devices
For Medical Purposes
For Medical Spas
For Mental/Behavioral Health

For Physical Therapy
For Plumbing Industry
For Real Estate
For Salons and Spas
For Small Businesses
For Startups
For Yoga/Pilates Studios
For iPad Devices

GDPR Compliance Software
Gift Card Management
Group Registration
Group Reservations
Group Scheduling
HIPAA Compliant
Healthcare Compliance
Hourly Billing

Image Library
In-Person Payments
In-person Trainer
Intake Management
Interaction Tracking
Invoice Creation
Invoice History
Invoice Management

Invoice Processing
Job Management
Job Scheduling
Landing Pages/Web Forms
Lead Capture Software
Lead Distribution
Lead Generation Software
Lead Management Software

Lead Qualification
Lesson Notes
Life Coaching
List Management
Live Chat Software
Loyalty Program
Maintenance Scheduling
Marketing Automation Software

Mass Texting
Medical Billing Software
Meeting Management
Member Management
Membership Management Software
Message Personalization
Messaging
Mobile Access

Mobile Alerts
Mobile App
Mobile Coupons
Mobile Optimization
Mobile Payments
Multi-Channel Communication
Multi-Channel Marketing
Multi-Currency

Multi-Language
Multi-Location
Multi-Period Recurring Billing
Multi-Physician
Multi-Provider Practice
Multiple Payment Options
Multiple User Accounts
No-Show Tracking

Nutrition Program
On Call Scheduling
One-to-One Messaging
Online Booking
Online Classes
Online Invoicing
Online Payments
Online Registration

Online Scheduling
Online Trainer
Parent Portal
Parent/Student Portal
Partial Payments
Patient Communications
Patient Engagement Software
Patient Intake

Patient Management Software
Patient Portal Software
Patient Records Management
Patient Scheduling
Payment Collection
Payment Collection in the Field
Payment Processing Software
Payment Reminders

Payroll Management
Performance Metrics
Physician Management
Physician Scheduling
Point of Sale (POS)
Practice Management
Preview Functionality
Process/Workflow Automation

Progress Notes
Progress Tracking
Project Billing
Promotions Management
Proposal Management Software
QuickBooks Integration
Quotes/Estimates
Real-Time Analytics

Real-Time Chat
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Real-time Scheduling
Receivables Ledger
Records Management Software

Recurring Appointments
Recurring Invoicing
Recurring/Subscription Billing
Referral Tracking
Refund Management
Registration Management
Reminders
Remote Treatment Planning

Reporting & Statistics
Reporting/Analytics
Rescheduling
Resource Scheduling
Role-Based Permissions
SMS Marketing
SMS Messaging
SMS Reminders

Sales Pipeline Management
Sales Reports
Sales Tax Management
Scheduled Messaging
Scheduling Software
Score Tracking
Search/Filter
Secure Data Storage

Secure Messaging
Segmentation
Self Payment
Self Service Portal
Shared Contacts
Social Media Integration
Sport Coaching
Staff Management

Status Tracking
Student Management
Subscriber Management
Task Management Software
Task Scheduling
Tax Calculation
Team Calendars
Team Management Software

Team Notes
Template Management
Territory Management
Therapy Notes
Third-Party Integrations
Transaction History
Treatment Packages
Two-Way Audio & Video

Two-Way Communication
User Management
Video Conferencing Software
Video Consultations
Virtual Meetings
Wait List Management
Website Integration
Work Order Management

Workflow Management Software

Alternatives

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Salesforce Sales Cloud

4.4

#2 Alternative to vcita

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

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Schedulicity

4.4

#3 Alternative to vcita

Schedulicity is an all-in-one scheduling solution that helps small businesses and service providers with appointment...

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QuickBooks Enterprise

4.5

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Reviews

Overall rating

4.5 /5

(275)

Value for Money

4.2/5

Features

4.2/5

Ease of Use

4.4/5

Customer Support Software

4.2/5

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Showing 5 reviews of 275 Read all reviews

Showing 5 reviews of 275

Abel

Overall rating

Industry: Hospitality
Company size: 2–10 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Ease of Use
Likelihood to recommend 9.0 /10

Avis vcita

Reviewed on 2023-10-26

it is a very good software because of its user interface which is also easy to use and even for a...

it is a very good software because of its user interface which is also easy to use and even for a beginner and also its online payment management functionalities. but on the other hand what I did not like in this software is that some features require upgrades to premium plans

Pros

I like this software because of its user interface which is easy to use even for a beginner and also its online payment management features

Cons

What I didn't like about this software is that certain features require upgrades to premium plans

Michelle

Overall rating

Industry: Veterinary Software
Company size: 2–10 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support Software
Likelihood to recommend 7.0 /10

Review

Reviewed on 2022-12-13

I needed a way for a small team to organize group classes, private appointments and lessons,...

I needed a way for a small team to organize group classes, private appointments and lessons, communications with clients, and invoicing all in one tool. This does almost 95% of what I need, in one location.

Pros

It contains all of our client information, calendar, scheduling, document sharing, invoicing and payments all in one convenient tool.

Cons

When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all). The Marketing tool is very basic and isn't 'pretty' enough for my monthly marketing Newsletter.

bridgette

Overall rating

Industry: Retail
Company size: 2–10 Employees
Used Weekly for 6-12 months
Review Source

Overall rating

Ease of Use
Customer Support Software
Likelihood to recommend 6.0 /10

Vcita is a great option

Reviewed on 2024-09-25

Pros

Vcita offers many great features. I was eager to user the software because it truly is an all in one business management software. It offers payment collections that can be linked to my paypal and stripe accounts. It also allows my business to schedule appointments integrated via my google account.

Cons

Although the features are worth it, The almost $60 price point is simply not feasible for my business at this time. The free trial however was a nice introduction to how Vcita can a improve my business.

Vivian

Overall rating

Industry: Accounting Software
Company size: Self Employed
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support Software
Likelihood to recommend 10.0 /10

Get it!

Reviewed on 2022-12-19

Vcita has seriously freed up so much of my time with the automation and client portal. Now the...

Vcita has seriously freed up so much of my time with the automation and client portal. Now the client no longer have to call for a copy of their documents, they can just login and grab

Pros

It’s too much to like. I like Everything about the software.

Cons

There’s nothing I really don’t like about the software.

Alternatives Considered

ShareFile VDR

Reasons for Choosing vcita

Vcita offered everything I needed in one package

Switched From

HubSpot CRM

Reasons for Switching to vcita

Vcita integrations were better.

Ernest

Overall rating

Industry: Health, Wellness & Fitness
Company size: 11–50 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support Software
Likelihood to recommend 8.0 /10

Vcita Review Transcend Company

Reviewed on 2021-03-11

Overall, the Vcita team takes care of their customers, they listen and they are helpful. I truly...

Overall, the Vcita team takes care of their customers, they listen and they are helpful. I truly believe they do not shy away from what could improve the product. I would be great to see their engineering team increase in compacity to provide some customer wish list items

Pros

Simple to use, simple for a team to grasp and implement and generally speaking relikable

Cons

The abilities to customize the software

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing vcita

Method was just not user friendly in any way

Switched From

Method CRM

Reasons for Switching to vcita

Price, the value to cost was a hands down easy decision

Showing 5 reviews of 275 Read all reviews

vcita FAQs

Below are some frequently asked questions for vcita.

Q. What type of pricing plans does vcita offer?

vcita offers the following pricing plans:

Starting from: US$35.00/month View Pricing Plans
Pricing model: Subscription
Free Trial: Available

vcita offers various subscriptions, so you can find the best fit for your needs. The Kickstart plan adds online scheduling & event registration, online payments, and more advanced features ($29/month*) The Business plan adds email campaigns, SMS marketing, client tags & follow-ups, client text messages, multiple staff accounts, team calendar, 3rd party integrations & analytics, and more advanced features ($54/month*) The Platinum plan adds staff roles & permissions, auto-assignment rules, custom email & SMS notifications per service, integrations via API, and more advanced features ($93/month*) *Annual subscription pricing

Q. Who are the typical users of vcita?

vcita has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Q. What languages does vcita support?

vcita supports the following languages:

Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish

Q. Does vcita support mobile devices?

vcita supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Q. What other apps does vcita integrate with?

vcita integrates with the following applications:

Constant Contact, Duda, FullContact, GoDaddy Website Builder, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Joomla, Meta for Business, Microsoft Excel, PayPal, QuickBooks Online, QuickBooks Online Advanced, Square Payments, Stripe, Venmo, Weebly, WiseStamp, Wix, WordPress, Zapier, Zoom Workplace

Q. What level of support does vcita offer?

vcita offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for vcita.