---
description: Detailed reviews on Zoho Survey based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zoho Survey with similar products.
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title: Zoho Survey Reviews, Prices & Ratings | GetApp Canada 2026
---

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# Zoho Survey

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> Zoho Survey offers a customizable online survey maker for businesses to gather insights. With over 30 question types, advanced logic, and multilingual support, users can create targeted questionnaires. Surveys can be distributed via email, social media, and QR codes, collecting responses online or offline. The platform provides analytics like sentiment analysis, word clouds, and cross tabulation to help organizations understand customer satisfaction, employee experience, and market research.
> 
> Verdict: Rated **4.6/5** by 450 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoho Survey

Create surveys effortlessly with a user-friendly builder, customizable templates, and a wide range of question types to fit any research or feedback need.&#10;Personalize every survey with advanced logic, tailored themes, multilingual support, and white-label branding for a professional and inclusive experience.&#10;Reach your audience anywhere with multichannel distribution options, including email, social media, QR codes, and offline surveys for reliable data collection.&#10;Gain actionable insights through real-time analytics, sentiment analysis, and visual dashboards, helping you make informed decisions quickly.&#10;Keep your data secure and compliant with robust protection standards, transparent result sharing, and enhanced access controls.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 450 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free Edition - Create unlimited surveys, 15 questions \&amp; 150 responses per Survey.&#10;Standard Edition - Unlimited surveys, questions, and responses. Skip logic, custom branding, collaboration, offline surveys, and advanced reporting.&#10;Premium Edition - Everything in the Standard edition, plus custom domain hosting, trigger emails, and Zoho CRM, Zoho Sheet and Google Sheets integration. &#10;Enterprise Edition - Everything in the Premium edition, plus Enterprise portals and user management.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- CRM Software
- Conditional Logic
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Data Security
- Data Visualization Software
- Drag & Drop
- Email Distribution
- Email Management Software
- Email Marketing Software
- Email Reminders

## Integrations (17 total)

- Eventbrite
- Google Docs
- Google Sheets
- Mailchimp
- Meta for Business
- Shopify
- Slack
- Tableau
- Zendesk Suite
- Zoho Analytics
- Zoho CRM
- Zoho Campaigns
- Zoho Commerce
- Zoho Flow
- Zoho Recruit

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)

## Related Categories

- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)
- [Market Research Software](https://www.getapp.ca/directory/889/market-research/software)
- [Polling Software](https://www.getapp.ca/directory/1061/polling/software)
- [360 Degree Feedback Software](https://www.getapp.ca/directory/1007/360-degree-feedback/software)
- [Employee Engagement Software](https://www.getapp.ca/directory/715/employee-engagement/software)

## Alternatives

1. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (945 reviews)
3. [Survicate](https://www.getapp.ca/software/101401/survicate) — 4.6/5 (99 reviews)
4. [UmfrageOnline](https://www.getapp.ca/software/131259/enquetes-maken) — 4.6/5 (1553 reviews)
5. [Google Forms](https://www.getapp.ca/software/112857/google-forms) — 4.7/5 (11363 reviews)

## Reviews

### "Zoho Survey Review by Mehandi Islam" — 5.0/5

> **Mehandi** | *April 22, 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Features which are most impactful:-&#10;&#10;1) Simple and elegant UI.&#10;2) Question branching.&#10;3) Question Shuffling.&#10;4) Response Validation.&#10;5) Audio/Video/Image embedding.&#10;6) Reporting, scheduling and export.&#10;&#10;Zoho Survey is easy to use just like most of the other apps of Zoho. Integration was easy with existing business process.&#10;&#10;Just try it out and you will love it.
> 
> **Cons**: Yes, they can improve zoho survey.  If they can add import features from other survey apps. Direct integration with most of the CRM, Email Marketing tools without the use of any third-party tools will be a best update in the app. &#10;&#10;There is nothing in the app which is difficult to  use.  Integration with my existing business process is always is easy.
> 
> Business problems which I am solving with Zoho Survey / helping my clients with are as such:-&#10;&#10;1) Creating survey forms to collect event experiences.&#10;2) User registration for events. etc.

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### "A good and fairly simple to use solution" — 5.0/5

> **Pedro** | *February 23, 2024* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: The options in the free version are actually good enough to perform a simple survey so that's very interesting
> 
> **Cons**: Maybe in terms of integrations there could be more possibilities than there are right now

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### "Simple, slightly basic, but not as user-friendly" — 3.0/5

> **Verified Reviewer** | *August 10, 2022* | Food & Beverages | Recommendation rating: 6.0/10
> 
> **Pros**: It's relatively easy to set up a questionnaire and collect data to be used in your market research. It gives you just enough customization that you can ask the questions you need.
> 
> **Cons**: The user interface isn't as pleasing as other platforms I've used, and the website takes a little longer to load.

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### "Super easy and great for growth hacking" — 5.0/5

> **Søren** | *March 11, 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to set up and design so it works seamlessly with your website in an iframe. They also have a great price point for buying respondents. The few integrations they have are quite good, but it would great with more integrations.
> 
> **Cons**: Very few integrations. Would be great with a Zapier integration :)
> 
> I am very happy with using Zoho Survey. Would recommend it to anyone.

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### "Simple, direct, user-friendly and affordable" — 5.0/5

> **shanti** | *July 19, 2021* | Architecture & Planning | Recommendation rating: 9.0/10
> 
> **Pros**: Zoho survey allows its users to share their materials anywhere.We have freedom to choose and its very easy to deploy.All surveys are optimized for mobile devices too.Customizable templates make our work easy and its save lots of time.Another key features is there tutorials video. They help very much and they have covered all key features of the application.
> 
> **Cons**: I haven't face any issue yet. Just some delay in support reply that it.
> 
> I have been using zoho survey for year and I haven't got any issue yet. There products are very easy to use and has a user friendly UI. Easy drag and drop feature makes our work more easy. I will definitely recommend it to use.

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