About Acuity Scheduling

Join the thousands of businesses who have booked millions of appointments already through Squarespace Scheduling! Easily offer appointment booking directly through your website with Squarespace online appointment scheduling software. Clients worldwide or local can schedule their appointments online, complete custom forms, and pay with a credit card, online 24/7. Whether your schedule is regular or irregular, you can manage any availability easily.

Squarespace acts like a superhero for your schedule (with way better taste in capes). Squarespace saves the day for business owners, freelancers, consultants, solopreneurs, and entrepreneurs, so they can get back in control of their businesses, their time, and their calendars—without breaking a sweat.

With automated appointment scheduling, Squarespace's superpowers relieve you of the back-and-forth email grunt-work, and lets your clients see your real-time availability, pick the date and time that works best for them, pay in advance (in-full, via deposit, or not until time of service), and book themselves.

A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your own desktop, tablet, or phone.

With customizeable everything, Squarespace makes sure it’s not just another tool you have to deal with, manage, or remember to use. Squarespace works seamlessly in the background of your business, helping you look professional and get results. You can be as picky or nonchalant as you want with the level of flexibility your business needs. Have different offices that operate on different schedules? Got you covered. Want different staff members to have different calendars? No problem. Need everything to match, almost as if you built the software yourself? You got it! (After all, everyone knows that a true superhero doesn’t take the credit.)

Whether you’re booking hourly appointments, doing phone consultations, selling classes that students need to sign up for, or anything else that involves you selling your time, don’t put yourself at the mercy of hundreds of clients constantly badgering your inbox or your telephone.

Squarespace even helps you eliminate no-show appointments with automatic text message and e-mail reminders to clients.

Let Squarespace handle the busywork for you — so you can focus on your business.

Pricing starting from:

US$16.00/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans
Free Trial

Key benefits of Acuity Scheduling

  • Embed an appointment booking calendar on your website to offer clients a seamless booking experience.

  • Get notified each time a new appointment is booked. Squarespace Scheduling will automatically update iCloud, Outlook, Google and Office 365 calendars.

  • Send branded, customized appointment confirmations, reminders and follow-ups automatically by either email or SMS text message to reduce no-shows and encourage repeat bookings.

  • Ask clients to complete intake forms at the time of booking so you have their information gathered and stored, ready for their appointment.

  • Allow clients to view your availability in real time, before self-booking their appointments, paying online and rescheduling in a click, should they need to.

    • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

    Supported Languages

    English

    Pricing starting from:

    US$16.00/month

    • Free Version
    • Free Trial
    • Subscription
    Pricing plans
    Free Trial

    Images

    Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
    Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
    Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
    Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
    Acuity Scheduling Software - Generate reports of your income and appointment volumes
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
    View 10 more
    Acuity Scheduling video
    Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
    Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
    Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
    Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
    Acuity Scheduling Software - Generate reports of your income and appointment volumes
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel

    Features

    Total features of Acuity Scheduling: 114

    • API
    • Accounting Integration
    • Activities Booking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Attendance Management
    • Attendance Tracking Software
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Billing & Invoicing
    • Booking Notes
    • Branch Optimization
    • Business Coaching
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Capacity Management
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Communication Management
    • Confirmation/Reminders
    • Consent Management
    • Contact Database
    • Credit Card Processing
    • Customer Database
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Document Management Software
    • Driver Scheduling
    • Email Management Software
    • Email Reminders
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Scheduling
    • Fitness Plan
    • For Accountants
    • For Barbershops
    • For Martial Arts
    • For Medical Spas
    • For Optometrists
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Inventory Management Software
    • K-12 Software
    • Life Coaching
    • Maintenance Scheduling
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multi-Physician
    • Multi-Provider Practice
    • Multiple Appointment Types
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Payments
    • Online Registration
    • Online Scheduling
    • Patient Intake
    • Patient Management Software
    • Patient Records Management
    • Patient Scheduling
    • Payment Processing Software
    • Performance Metrics
    • Physician Management
    • Progress Tracking
    • Purchasing & Receiving
    • Real Time Updates
    • Real-time Scheduling
    • Recurring Appointments
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • Resource Scheduling
    • Revenue Management Software
    • Room Booking
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Scheduling Software
    • Self Service Portal
    • Single Provider Practice
    • Social Media Integration
    • Sport Coaching
    • Student Management
    • Task Management Software
    • Team Calendars
    • Template Management
    • Third Party Integrations
    • Treatment Packages
    • Virtual Meetings
    • Web Forms
    • Website Integration
    • iCalendar Support

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    Reviews

    Overall rating

    4.8 /5
    (5,508)
    Value for Money
    4.7/5
    Features
    4.7/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.7/5

    Already have Acuity Scheduling?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 5,508 Read all reviews
    Showing 5 reviews of 5,508
    Jeanette
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Acuity Scheduling Is Simple, Affordable, and Great For Start-Ups or Basic Needs

    Reviewed on 2022-08-31

    Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice....

    Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice. It's primary focus seems to be around creating solutions for scheduling and calendar management. If you need more complex SOAP notes, you might need a more robust system.

    Pros

    Acuity Scheduling is easy peasy to customize to your brand and set up for calendar/scheduling needs. It offers 2-way integration with Google Calendar and integrates with Stripe for payment processing. Clients can schedule their own appointments or appointments can be created manually by the clinician. Session packages can be created as well as coupons and gift certificates.

    Cons

    Cumbersome SOAP Notes. Acuity Scheduling allows you to create basic SOAP notes. More complex SOAP notes with dropdown boxes and radio buttons are much more complicated and time-consuming because more complex templates are not available. This is ultimately why I left Acuity Scheduling. I needed a more robust EMR because of the nature of my practice with telehealth physical therapy, personal training, nutrition consultations, and wellness coaching.

    Alternatives Considered

    Mindbody and ClinicSense

    Reasons for Choosing Acuity Scheduling

    I needed online booking and online payments.

    Reasons for Switching to Acuity Scheduling

    Acuity Scheduling was more affordable and user-friendly.
    Nyibori
    Overall rating
    • Industry: Telecommunications
    • Company size: 201–500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    An excellent choice for scheduling

    Reviewed on 2023-08-28

    Pros

    Setting up and navigating this system is remarkably straightforward, and I can easily figure it out on my own. The customer service is exceptional, and I appreciate their sense of humor. Furthermore, it's a user-friendly system for clients, making it accessible to them as well.

    Cons

    I would appreciate having more diverse choices for how scheduling classes and individual appointments are displayed on our website, but for the most part, it effectively fulfills our requirements!

    Alex
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Easy to Use Scheduling on a budget

    Reviewed on 2021-04-11

    It is a great budget and easy to launch solution for appointment booking in the fitness world but...

    It is a great budget and easy to launch solution for appointment booking in the fitness world but lacks full functionality to manage all aspects of the business and is better suited as part of a software stack.

    Pros

    We've used this software to schedule group appointments at the gym that I manage and it is easy to setup and integrate with out sales funnel (through clickfunnels integration). It is also nice that it was integrated with instagram to easily connect to our social media.

    Cons

    It was great for scheduling individual appointments and group consultations - but to manage our gym we needed something more all inclusive to streamline the process and decided to use Mindbody instead (although that was quite difficult to get setup properly in comparison)

    Alternatives Considered

    Mindbody

    Reasons for Switching to Acuity Scheduling

    We switched FROM Acuity to Mindbody. In comparison Acuity was much easier to use and integrate with our social media but having to use multiple pieces of software was inconvenient so we decided to streamline using Mindbody for all appointments which was much more difficult to setup in the long run.
    Rahul
    Overall rating
    • Industry: Human Resources
    • Company size: 51–200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Schedule Smarter with Acuity Scheduling as a HR Consultant

    Reviewed on 2023-05-21

    Acuity Scheduling's automated reminders and notifications keep both consultants and clients...

    Acuity Scheduling's automated reminders and notifications keep both consultants and clients informed about upcoming appointments, reducing the chances of missed meetings and improving overall punctuality. The tool's integration with popular calendar platforms such as Google Calendar and Outlook streamlines scheduling by syncing appointments seamlessly across different devices and applications. Furthermore, Acuity Scheduling's robust analytics and reporting features provide valuable insights into client preferences, booking patterns, and overall performance, enabling consultants to make data-driven decisions and optimize their services accordingly. The intuitive client management system simplifies the process of organizing client information, notes, and documents, ensuring that career consultants have all the necessary information at their fingertips. With Acuity Scheduling, career consultants can effortlessly streamline their scheduling processes, increase efficiency, enhance client satisfaction, and ultimately propel their career strategy solutions to new heights.

    Pros

    Acuity Scheduling is an invaluable tool for career strategy solutions, offering a range of features that empower professionals to optimize their schedules and take control of their career paths. With its user-friendly interface and powerful capabilities, Acuity Scheduling revolutionizes how individuals plan and manage their career-related activities. One of the standout features is its seamless appointment booking system, which enables clients to effortlessly schedule consultations, career coaching sessions, and resume reviews with ease. This eliminates the back-and-forth communication typically involved in setting up appointments, allowing career consultants to focus on delivering exceptional services. Acuity Scheduling's customizable availability settings allow consultants to define their working hours, ensuring that appointments align with their preferred time slots and availability. This flexibility is crucial for professionals who may have other commitments or desire a healthy work-life balance.

    Cons

    Acuity Scheduling offers automated confirmation and reminder functionality, sending timely notifications to both you and your clients. This feature helps to minimize missed appointments and improves overall punctuality, enhancing the client experience and maximizing your efficiency.

    Kaylie
    Overall rating
    • Industry: Fine Art
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Used it everyday

    Reviewed on 2023-08-22

    Used it everyday and it was a big part of our everyday operations running smoothly

    Used it everyday and it was a big part of our everyday operations running smoothly

    Pros

    It was great for our clients to book the space they needed with acuit scheduling from the internet on phone or computer.

    Cons

    Sometimes there were issues with booking where things overlapped, but it was usually human error and not the platform.

    Showing 5 reviews of 5,508 Read all reviews

    Acuity Scheduling FAQs

    Below are some frequently asked questions for Acuity Scheduling.

    Acuity Scheduling offers the following pricing plans:

    A 7-day free trial is available, after which Acuity is available for the following tiered prices: Emerging Entrepreneur: $16/month (1 calendar, in one location) Growing Business: $27/month (up to 6 calendars) Powerhouse Player: $49/month (up to 36 calendars)

    Acuity Scheduling has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Acuity Scheduling supports the following languages:

    English

    Acuity Scheduling supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Acuity Scheduling integrates with the following applications:

    AWeber, ActiveCampaign, Automate.io, Basecamp, Braintree, Capsule, ClassPass, Constant Contact, ConvertKit, Drip, Drupal, FreshBooks, GoDaddy Website Builder, GoTo Meeting, GoToMeeting, Google Analytics 360, Google Calendar, Google Meet, Google Workspace, Highrise, Instagram, Join.Me, Joomla, Leadpages, Mad Mimi, Mailchimp, Meta for Business, Microsoft 365, Microsoft Outlook, PayPal, Pipedrive, QuickBooks Online Advanced, Quickbooks Online, ReferralCandy, Salesforce Platform, Shopify, Simplero, Square Payments, Squarespace, Stripe, UpLaunch, Wix, WordPress, Wufoo, Zapier, Zoho CRM, Zoho Flow, Zoom Meetings, iCloud

    Acuity Scheduling offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

    Related categories

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