Acuity Scheduling
About Acuity Scheduling
Join the thousands of businesses who have booked millions of appointments already through Squarespace Scheduling! Easily offer appointment booking directly through your website with Squarespace online appointment scheduling software. Clients worldwide or local can schedule their appointments online, complete custom forms, and pay with a credit card, online 24/7. Whether your schedule is regular or irregular, you can manage any availability easily.
Squarespace acts like a superhero for your schedule (with way better taste in capes). Squarespace saves the day for business owners, freelancers, consultants, solopreneurs, and entrepreneurs, so they can get back in control of their businesses, their time, and their calendars—without breaking a sweat.
With automated appointment scheduling, Squarespace's superpowers relieve you of the back-and-forth email grunt-work, and lets your clients see your real-time availability, pick the date and time that works best for them, pay in advance (in-full, via deposit, or not until time of service), and book themselves.
A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your own desktop, tablet, or phone.
With customizeable everything, Squarespace makes sure it’s not just another tool you have to deal with, manage, or remember to use. Squarespace works seamlessly in the background of your business, helping you look professional and get results. You can be as picky or nonchalant as you want with the level of flexibility your business needs. Have different offices that operate on different schedules? Got you covered. Want different staff members to have different calendars? No problem. Need everything to match, almost as if you built the software yourself? You got it! (After all, everyone knows that a true superhero doesn’t take the credit.)
Whether you’re booking hourly appointments, doing phone consultations, selling classes that students need to sign up for, or anything else that involves you selling your time, don’t put yourself at the mercy of hundreds of clients constantly badgering your inbox or your telephone.
Squarespace even helps you eliminate no-show appointments with automatic text message and e-mail reminders to clients.
Let Squarespace handle the busywork for you — so you can focus on your business.
Pricing starting from:
US$15.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Acuity Scheduling
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe and 225 others
Supported Languages
English
Pricing starting from:
US$15.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Acuity Scheduling: 112
Alternatives
Calendly
Square Appointments
Mindbody
Schedulicity
Reviews
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- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Acuity Scheduling Is Simple, Affordable, and Great For Start-Ups or Basic Needs
Reviewed on 2022-08-31
Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice....
Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice. It's primary focus seems to be around creating solutions for scheduling and calendar management. If you need more complex SOAP notes, you might need a more robust system.
Pros
Acuity Scheduling is easy peasy to customize to your brand and set up for calendar/scheduling needs. It offers 2-way integration with Google Calendar and integrates with Stripe for payment processing. Clients can schedule their own appointments or appointments can be created manually by the clinician. Session packages can be created as well as coupons and gift certificates.
Cons
Cumbersome SOAP Notes. Acuity Scheduling allows you to create basic SOAP notes. More complex SOAP notes with dropdown boxes and radio buttons are much more complicated and time-consuming because more complex templates are not available. This is ultimately why I left Acuity Scheduling. I needed a more robust EMR because of the nature of my practice with telehealth physical therapy, personal training, nutrition consultations, and wellness coaching.
Reasons for Choosing Acuity Scheduling
I needed online booking and online payments.Reasons for Switching to Acuity Scheduling
Acuity Scheduling was more affordable and user-friendly.- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
A great scheduling tool with all the features needed by a small business
Reviewed on 2022-08-13
Very good. I even wrote a blog post recommending it a few years ago. As a web designer, I have...
Very good. I even wrote a blog post recommending it a few years ago. As a web designer, I have recommended it to many individuals who need this functionality.
Pros
Integration into an existing website was critical - I did not want to send users from the business website to a 3rd party website to book their appointment. Along with the ability to require a deposit, this helps to make the business profitable by reducing the expense of missed/cancelled appointments.
Cons
The styling options for integration into an existing website are very minimal. This is small, but would be a nice touch to have a very customizable look to match the existing branding of a business website.
Alternatives Considered
WooCommerceReasons for Switching to Acuity Scheduling
Bookings for WooCommerce did not easily integrate with calendars. It also had a pretty high annual fee and required more back-end knowledge to set up and maintain. Also, since it requires WooCommerce to be installed on the website, it meant I would have to install an entire e-commerce platform even though I sell nothing else on the website. Perhaps if the site was already selling products directly using WooCommerce, then I might have used WooCommerce Bookings instead of Acuity - but not otherwise.- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Acuity is great for coaches and other service providers
Reviewed on 2022-08-14
Acuity was the first scheduler I used and remains the easiest software for booking, processing...
Acuity was the first scheduler I used and remains the easiest software for booking, processing client payments and keeping my business and life running smoothly.
Pros
Acuity offers so many features that make scheduling clients a breeze! I love that you can create packages and subscriptions and process client payments all in one platform. Integrating Zoom is also fantastic for those like me who work exclusively online and need an easefuk way of getting meeting info to the relevant parties.
Cons
It's rare but there's nothing at all I dislike about the platform.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Scheduling Software Highly Recommend
Reviewed on 2022-08-17
It has many features and has met my needs without any hassels and is at a price that a small start...
It has many features and has met my needs without any hassels and is at a price that a small start up business can afford.
Pros
I love the ease of use and cost effectiveness of Acuity. Even in the free version they offer most of the options that someone would need. I upgraded to the paid feature to be able to accept payments when someone books. This saves me yet another step and lets me know that someone is serious if they are willing to pay at the time of booking. I had used Calendly for several months at the prompting of a business mentor before switching to Acuity. I was having my calendar constantly reset with my times wide open for people to schedule. If I did not check it every morning I ran the risk of someone booking an appointment during a time that I was not available. This is not only embarrassing but very unprofessional! I have not had this happen even once since using Acuity. I also use the notes feature during my discovery session I have all of the questions there that I typically ask and can record their replies.
Cons
Honestly I have not found one thing that i have not liked abut this software. It has allowed me to do much more that I was expecting.
Alternatives Considered
CalendlyReasons for Choosing Acuity Scheduling
My calendar availability kept being reset to wide open availability and people were able to book at times that I was not available.Switched From
CalendlyReasons for Switching to Acuity Scheduling
It was priced well and had all of the features that I needed and also had great customer reviews.
- Industry: Professional Training & Coaching
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Never a glitch
Reviewed on 2022-08-05
I've found it to be reliable and easy to use. Clients love it.
I've found it to be reliable and easy to use. Clients love it.
Pros
The time zones shifting for the clients is a HUGE win. Reminder set up was a breeze.
Cons
Having multiple calendars for different companies and having them talk to each other became difficult.
Reasons for Choosing Acuity Scheduling
Ease of use and pricing.Switched From
CalendlyReasons for Switching to Acuity Scheduling
Ease of use and clean user interface for the clientsAcuity Scheduling FAQs
Below are some frequently asked questions for Acuity Scheduling.Q. What type of pricing plans does Acuity Scheduling offer?
Acuity Scheduling offers the following pricing plans:
- Starting from: US$15.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
A 7-day free trial is available, after which Squarespace is available for the following tiered prices: Emerging Entrepreneur: $15/month (1 calendar, in one location) Growing Business: $25/month (up to 6 calendars) Powerhouse Player: $50/month (up to 36 calendars)
Q. Who are the typical users of Acuity Scheduling?
Acuity Scheduling has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does Acuity Scheduling support?
Acuity Scheduling supports the following languages:
English
Q. Does Acuity Scheduling support mobile devices?
Acuity Scheduling supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Acuity Scheduling integrate with?
Acuity Scheduling integrates with the following applications:
AWeber, ActiveCampaign, Automate.io, Basecamp, Braintree, Capsule, ClassPass, Constant Contact, ConvertKit, Drip, Drupal, FreshBooks, GoDaddy Website Builder, GoTo Meeting, GoToMeeting, Google Analytics 360, Google Calendar, Google Meet, Google Workspace, Highrise, Instagram, Join.Me, Joomla, Leadpages, Mad Mimi, Mailchimp, Meta for Business, Microsoft 365, Microsoft Outlook, PayPal, Pipedrive, QuickBooks Online Advanced, Quickbooks Online, ReferralCandy, Salesforce Platform, Shopify, Simplero, Square Payments, Squarespace, Stripe, UpLaunch, Wix, WordPress, Wufoo, Xero, Zapier, Zoho CRM, Zoho Flow, Zoom Meetings, iCloud
Q. What level of support does Acuity Scheduling offer?
Acuity Scheduling offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat
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