Acuity Scheduling

Acuity Scheduling

4.8 (5,695)
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Online appointment scheduling software and 24/7 assistant.

About Acuity Scheduling

Join the thousands of businesses who have booked millions of appointments already through Squarespace Scheduling! Easily offer appointment booking directly through your website with Squarespace online appointment scheduling software. Clients worldwide or local can schedule their appointments online, complete custom forms, and pay with a credit card, online 24/7. Whether your schedule is regular or irregular, you can manage any availability easily.

Squarespace acts like a superhero for your schedule (with way better taste in capes). Squarespace saves the day for business owners, freelancers, consultants, solopreneurs, and entrepreneurs, so they can get back in control of their businesses, their time, and their calendars—without breaking a sweat.

With automated appointment scheduling, Squarespace's superpowers relieve you of the back-and-forth email grunt-work, and lets your clients see your real-time availability, pick the date and time that works best for them, pay in advance (in-full, via deposit, or not until time of service), and book themselves.

A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your own desktop, tablet, or phone.

With customizeable everything, Squarespace makes sure it’s not just another tool you have to deal with, manage, or remember to use. Squarespace works seamlessly in the background of your business, helping you look professional and get results. You can be as picky or nonchalant as you want with the level of flexibility your business needs. Have different offices that operate on different schedules? Got you covered. Want different staff members to have different calendars? No problem. Need everything to match, almost as if you built the software yourself? You got it! (After all, everyone knows that a true superhero doesn’t take the credit.)

Whether you’re booking hourly appointments, doing phone consultations, selling classes that students need to sign up for, or anything else that involves you selling your time, don’t put yourself at the mercy of hundreds of clients constantly badgering your inbox or your telephone.

Squarespace even helps you eliminate no-show appointments with automatic text message and e-mail reminders to clients.

Let Squarespace handle the busywork for you — so you can focus on your business.


Key benefits of Acuity Scheduling

  • Embed an appointment booking calendar on your website to offer clients a seamless booking experience.

  • Get notified each time a new appointment is booked. Squarespace Scheduling will automatically update iCloud, Outlook, Google and Office 365 calendars.

  • Send branded, customized appointment confirmations, reminders and follow-ups automatically by either email or SMS text message to reduce no-shows and encourage repeat bookings.

  • Ask clients to complete intake forms at the time of booking so you have their information gathered and stored, ready for their appointment.

  • Allow clients to view your availability in real time, before self-booking their appointments, paying online and rescheduling in a click, should they need to.

  • Images

    Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
    Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
    Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
    Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
    Acuity Scheduling Software - Generate reports of your income and appointment volumes
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
    View 10 more
    Acuity Scheduling video
    Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
    Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
    Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
    Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
    Acuity Scheduling Software - Generate reports of your income and appointment volumes
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel

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    Reviews

    Overall rating

    4.8 /5
    (5,695)
    Value for Money
    4.7/5
    Features
    4.7/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.7/5

    Already have Acuity Scheduling?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 5,695
    Melissa
    Melissa
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10,000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Excellent reliability and adaptability in scheduling

    Reviewed on 2023-08-14

    It was useful for setting up my clients' group classes and individual coaching sessions. The...

    It was useful for setting up my clients' group classes and individual coaching sessions. The platform's simplicity and integration with Stripe made it ideal. In addition, it included a space for a pre-payment terms and conditions clause.

    Pros

    Making courses or hour-long coaching sessions to sell to clients was a breeze. The problem of missing appointments is addressed with Acuity. It's useful for projecting an image of competence and efficiency to clients. If I needed to set up another customer appointment, I would most certainly utilize it again.

    Cons

    Acuity is a premium product that comes at a hefty price. Only if it could help me make money would I consider paying the price. A business with long-term profit potential might also benefit from this investment.

    Autumn
    Overall rating
    • Industry: Cosmetics
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 4.0 /10

    Great organization tool

    Reviewed on 2024-09-24

    I am satisfied overall because of the benefits it adds to my business

    I am satisfied overall because of the benefits it adds to my business

    Pros

    Helps keep my schedule organized, clients can book their own appointments

    Cons

    The cost is a little high compared to others

    Angela
    Overall rating
    • Industry: Education Management
    • Company size: 201–500 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Simplify Scheduling and Boost Client Satisfaction with this Tool

    Reviewed on 2024-11-19

    Pros

    I like how it supports recurring bookings which makes it convenient and reliable for regular clients. I also like how it tracks client history which enables us to give them personalized services.

    Cons

    Managing multiple team schedules can become overwhelming.

    Tracy
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Superb Calendar Management

    Reviewed on 2024-03-19

    It has been super easy to use as it's integrated with my SquareSpace website.

    It has been super easy to use as it's integrated with my SquareSpace website.

    Pros

    The things I like most are the ability to set up multiple calendars to control when people are booking into my calendar and how many time slots for each different kind of meeting I can plan a day! My calendar manages itself!

    Cons

    I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically create an event for the meeting with the recipient.

    Lindsey
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Not the best, not the worst.

    Reviewed on 2024-09-18

    I've used much better platforms then this, ones that allow the flow of the schedule with the...

    I've used much better platforms then this, ones that allow the flow of the schedule with the patient names and not needing to switch pages every time.

    Pros

    I like the clarity of the pages and the page landscape.

    Cons

    It is difficult to navigate patients and I do not like how to search for patients, it is not user friendly.

    Showing 5 reviews of 5,695 Read all reviews

    Acuity Scheduling FAQs

    Below are some frequently asked questions for Acuity Scheduling.

    Acuity Scheduling offers the following pricing plans:

    • Starting from: US$20.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Acuity Scheduling has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Acuity Scheduling supports the following languages:

    English

    Acuity Scheduling supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Acuity Scheduling integrates with the following applications:

    AWeber, ActiveCampaign, Basecamp, Braintree, Capsule, ClassPass, Constant Contact, Drip, Drupal, FreshBooks, GoDaddy Website Builder, GoTo Meeting, Google Analytics 360, Google Calendar, Google Meet, Google Workspace, Highrise, Instagram, Join.Me, Joomla, Kit, Leadpages, Mad Mimi, Mailchimp, Meta for Business, Microsoft 365, Microsoft Outlook, PayPal, Pipedrive, QuickBooks Online, QuickBooks Online Advanced, ReferralCandy, Salesforce Platform, Shopify, Simplero, Square Payments, Squarespace, Stripe, UpLaunch, Wix, WordPress, Wufoo, Zapier, Zoho CRM, Zoho Flow, Zoom Workplace, iCloud

    Acuity Scheduling offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

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