About Acuity Scheduling

"Join the thousands of businesses who have booked millions of appointments already through Acuity Scheduling! Easily offer appointment booking directly through your website with Acuity online appointment scheduling software. Clients worldwide or local can schedule their appointments online, complete custom forms, and pay with a credit card, online 24/7. Whether your schedule is regular or irregular, you can manage any availability easily.

Acuity acts like a superhero for your schedule (with way better taste in capes). Acuity saves the day for business owners, freelancers, consultants, solopreneurs, and entrepreneurs, so they can get back in control of their businesses, their time, and their calendars—without breaking a sweat.

With automated appointment scheduling, Acuity’s superpowers relieve you of the back-and-forth email grunt-work, and lets your clients see your real-time availability, pick the date and time that works best for them, pay in advance (in-full, via deposit, or not until time of service), and book themselves.

A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your own desktop, tablet, or phone.

With customizeable everything, Acuity makes sure it’s not just another tool you have to deal with, manage, or remember to use. Acuity works seamlessly in the background of your business, helping you look professional and get results. You can be as picky or nonchalant as you want with the level of flexibility your business needs. Have different offices that operate on different schedules? Got you covered. Want different staff members to have different calendars? No problem. Need everything to match, almost as if you built the software yourself? You got it! (After all, everyone knows that a true superhero doesn’t take the credit.)

Whether you’re booking hourly appointments, doing phone consultations, selling classes that students need to sign up for, or anything else that involves you selling your time, don’t put yourself at the mercy of hundreds of clients constantly badgering your inbox or your telephone.

Acuity even helps you eliminate no-show appointments with automatic text message and e-mail reminders to clients.

Let Acuity handle the busywork for you — so you can focus on your business."

Pricing starting from:

US$15.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Acuity Scheduling

  • Embed an appointment booking calendar on your website to offer clients a seamless booking experience.

  • Get notified each time a new appointment is booked. Acuity Scheduling will automatically update iCloud, Outlook, Google and Office 365 calendars.

  • Send branded, customized appointment confirmations, reminders and follow-ups automatically by either email or SMS text message to reduce no-shows and encourage repeat bookings.

  • Ask clients to complete intake forms at the time of booking so you have their information gathered and stored, ready for their appointment.

  • Allow clients to view your availability in real time, before self-booking their appointments, paying online and rescheduling in a click, should they need to.

  • Devices

    Business size

    S M L

    Markets

    Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla and 225 others, Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

    Supported Languages

    English

    Pricing starting from:

    US$15.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
    Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
    Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
    Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
    Acuity Scheduling Software - Generate reports of your income and appointment volumes
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
    View 10 more
    Acuity Scheduling video Acuity Scheduling Software - Access Acuity Scheduling across multiple devices Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves Acuity Scheduling Software - Generate reports of your income and appointment volumes Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel

    Features

    Total features of Acuity Scheduling: 102

    • API
    • Accounting Integration
    • Activities Booking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Billing & Invoicing
    • Booking Notes
    • Branch Optimization
    • Business Coaching
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Capacity Management
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Colleges / Universities
    • Confirmation/Reminders
    • Consent Management
    • Credit Card Processing
    • Customer Database
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Driver Scheduling
    • Electronic Payments
    • Email Invitations & Reminders
    • Email Management Software
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Scheduling
    • For Accountants
    • For Mental/Behavioral Health Practices
    • For Salons and Spas
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Inventory Management Software
    • K-12 Software
    • Life Coaching
    • Maintenance Scheduling
    • Member Management
    • Membership Management Software
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multi-Provider Practice
    • Multiple User Accounts
    • On Call Scheduling
    • Online Booking
    • Online Payments
    • Online Registration
    • Patient Intake
    • Patient Management Software
    • Patient Scheduling
    • Payment Processing Software
    • Performance Metrics
    • Practice Management
    • Progress Tracking
    • Purchasing & Receiving
    • Real-time Scheduling
    • Real-time Updates
    • Recruitment Management
    • Recurring Appointments
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • Resource Scheduling
    • Revenue Management Software
    • Room Booking
    • Rules-Based Scheduling
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Scheduling Software
    • Single Provider Practice
    • Social Media Integration
    • Sport Coaching
    • Student Management
    • Team Calendars
    • Template Management
    • Third Party Integrations
    • Treatment Packages
    • Web Forms
    • Website Integration
    • iCalendar Support

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    Reviews

    Overall rating

    4.8 /5
    (4,970)
    Value for Money
    4.7/5
    Features
    4.7/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.7/5

    Already have Acuity Scheduling?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 4,970
    Rashidat O.
    Overall rating
    • Industry: Individual & Family Services
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Checks all my boxes

    Reviewed on 2019-10-21

    I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one...

    I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

    Pros

    I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations.

    I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking.

    There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it.

    Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

    Cons

    I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

    Alternatives Considered

    Calendly

    Reasons for Choosing Acuity Scheduling

    The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it.

    Switched From

    Calendly

    Reasons for Switching to Acuity Scheduling

    The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it. In addition, I use Squarespace as well. I love that product and wanted to maintain fluidity between both products. Both are made well and make my life simple so I can do what is most important to me rather than spending all my time on designing a website or figuring out scheduling.
    Jason V.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Best scheduling software for teams

    Reviewed on 2021-07-23

    Pros

    We used this software as a team with one calendar to keep things organized over our whole organization.

    We had a small sales team that allowed for each lead that came in to schedule the next sales associate in line for a meeting.

    Cons

    The learning curve was more difficult than other scheduling apps we used, but not that much. It didn't take much to get used to and once we did it worked like a breeze .

    Alternatives Considered

    Calendly and Google Calendar

    Reasons for Choosing Acuity Scheduling

    We needed an option where the booking form would take turns scheduling in the next sales associate. Nothing else did this for the price point as well.

    Switched From

    Calendly

    Reasons for Switching to Acuity Scheduling

    It had all the features for a multi-person team we needed that didn't cost a fortune.
    Sally P.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Delighted with Acuity

    Reviewed on 2021-08-21

    It has streamlined my booking system and allows me to have one calendar for all my various work...

    It has streamlined my booking system and allows me to have one calendar for all my various work settings. The online booking system looks good and has been popular with clients. I have had less no shows due to iCal invites and appointment reminders. I love
    It!

    Pros

    Most scheduling software I looked at was complicated and tried to channel my set up in ways I didn’t want it to go (eg class passes, buying credits in advance, insisting on online payments). I am a Pilates instructor and just wanted a simple way for clients to book into classes and for me book 121 appointments - and then have this all on one place. Acuity is absolutely perfect as it’s really adaptable, gloriously simple, but looks professional. I love the fact it has no complex add ons but just does what it needs to, really well.

    Cons

    There are some differences between using the app and online which took a while to get used to (for instance, removing clients from a class on the app is really easy, but more complicated on the web version!). I would like to be able to book clients into multiple classes in one go, as some people will block book 6weeks at a time.

    Alternatives Considered

    Omnify and My PT Hub

    Reasons for Choosing Acuity Scheduling

    It was expensive and I only used some of the features, it also didn’t sync to my calendar and made it difficult to contact clients outside of their own messaging service.

    Reasons for Switching to Acuity Scheduling

    I didn’t need all the more complex features, Acuity does exactly what I need at a really good price.
    Mike S.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 2.0 /10

    Unsuitable if certainty and speed are required

    Reviewed on 2020-04-05

    The interface is not suitable for use in a fast-paced customer-facing environment, where certainty...

    The interface is not suitable for use in a fast-paced customer-facing environment, where certainty and speed are required. We are switching to an alternative appointment scheduling provider.

    Pros

    The ability to set different hours for certain appointment types via calendar service groups. This enables a high degree of customization of the calendar settings for each staff member and appointment type, which I have not seen in other SAAS appointment scheduling offerings. Merging duplicated clients is a breeze and simply requires the misspelled record to be corrected.

    Cons

    Calendar views are poorly formatted, difficult to navigate and inconsistent across platforms. Our default view is weekly, which frequently displays only 6 days and skips a week when navigating to the following week. Calendars do not consistently align in columns in the daily view, resulting in confusion when determining a therapist's availability. Booking errors are common, which projects unprofessionalism and results in a tedious in-store experience for the customer. The apps are bug-ridden with very poorly designed views that are unusable. The ipad app frequently displays no customers and requires the user to log out and back in to function. Little or no user acceptance testing has be done here

    Alternatives Considered

    Setmore, 10to8, TimeTap, Appointy, SimplyBook.me, vcita, Fresha, Vagaro and Ovatu

    Reasons for Switching to Acuity Scheduling

    The number of reviews
    Benjamin A.
    Overall rating
    • Industry: Photography
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Acuity for Photographers is a Must-have

    Reviewed on 2021-06-24

    Acuity scheduling has changed how i run my business in that it makes booking appointments super...

    Acuity scheduling has changed how i run my business in that it makes booking appointments super easy.

    I'm able to add an embedded link on my website and convert customers immediately.

    They can book an appointment with us without having to go back and forth through text or phone calls.

    My assistant is able to book appointments or even send direct links to our appointments to our clients and the client will book and pay on the spot without having to go back and forth in an email.

    Pros

    I love that i'm able to make appointments with buffers before and after the appointment so our calendar will be properly scheduled to prevent rushed or back-to-back appointments. I also like that if you were to make add-ons to your service, that the add-ons can also have their own time adjustment so you have enough time at your appointment to properly serve your clients

    Cons

    i don't like that i can just make a quick event and send it in an email like calendly, but to be honest, that's only important for zoom and phone appointments to gather details from a client.

    I've been able to manage without that feature because that feature isn't the most important to our business. but that's just a dislike i had since i'm required to provide a dislike

    Showing 5 reviews of 4,970 Read all reviews

    Acuity Scheduling FAQs

    Below are some frequently asked questions for Acuity Scheduling.

    Acuity Scheduling offers the following pricing plans:

    A 14-day free trial is available, after which Acuity is available for the following tiered prices: Freebie: $0 Emerging Entrepreneur: $15/month (1 calendar, in one location) Growing Business: $25/month (up to 6 calendars) Powerhouse Player: $50/month (up to 36 calendars)

    Acuity Scheduling has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Acuity Scheduling supports the following languages:

    English

    Acuity Scheduling supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Acuity Scheduling integrates with the following applications:

    AWeber, ActiveCampaign, Braintree, Constant Contact, ConvertKit, Drip, Facebook for Business, FreshBooks, GoDaddy Website Builder, GoToMeeting, Google Analytics, Google Calendar, Google Meet, Google Workspace, Join.Me, Leadpages, Mad Mimi, Mailchimp, Microsoft 365, Microsoft Outlook, PayPal, Pipedrive, QuickBooks Online Advanced, Quickbooks Online, ReferralCandy, Salesforce Platform, Shopify, Simplero, Square Payments, Squarespace, Stripe, Wix, WordPress, Wufoo, Xero, Zapier, Zoom Meetings

    Acuity Scheduling offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

    Related categories

    See all software categories found for Acuity Scheduling.