Squarespace
About Squarespace
Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock.
Key benefits of Squarespace
The leader in web design: Stand out with an unrivaled set of templates.
The web’s most expressive stores: Create a beautiful store to showcase your products at their absolute best.
Powerful marketing tools: Grow your audience and maximize your success with Email Campaigns and SEO tools.
In-depth Analytics: Learn where your website traffic is coming from, what your visitors are looking for, and how they’re interacting with your content or products.
Award-winning 24/7 customer support: Get personalized support from our Customer Care Team via email or live chat.
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Reviews
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- Industry: Restaurants
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Best Website Builder for Simple Sites
Reviewed on 2019-09-30
I genuinely love this tool for creating websites. It is easy to use, cost efficient, and turns out...
I genuinely love this tool for creating websites. It is easy to use, cost efficient, and turns out a great end product. I have used it to make websites for photographers, restaurants, and sales businesses alike. It is so versatile and every site visitor thinks it's professionally done.
Pros
This software is easy to use, intuitive, and when you can't figure something out Support is right there for you. They have tons of how to videos and instructions that make everything pretty easy to figure out.
Cons
I dislike the spacer feature - it gets pretty annoying to use those instead of being able to snap an object to a grid and align that way. It works much like Microsoft Word in the sense that if you try to resize or adjust something, sometimes everything on the page moves.
Alternatives Considered
BentoBoxReasons for Choosing Squarespace
Our site was continually hacked, there was very little support, it was complicated to use. Our sites were outdated and I wanted to switch us to something everyone on our team, no matter their level of tech expertise, could use.Switched From
WordPressReasons for Switching to Squarespace
BentoBox is specific to restaurants - they have a wonderful product, however their set-up and pricing did not work for us. Essentially, you pay them to create the initial site and then it's up to you to edit/take care of after the fact. You pay a large set up fee and a pretty expensive monthly fee in perpetuity. We have five locations and it just wasn't cost efficient. Since I already knew how to use Squarespace and knew how to work with SEO, it was an easy, much more cost-effective switch. Bentobox is a great product, but it is pricey to maintain. As a restaurant, we have simple needs as to what people are looking for when they come to our site.- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
It's the quick and easy way to starting your business's internet life
Reviewed on 2024-08-24
Overall it was a very smooth experience building a couple of websites and launching them. Their...
Overall it was a very smooth experience building a couple of websites and launching them. Their customer support team was responsive and helpful.
Pros
The interface is sleek and user-friendly. I didn't find any struggle getting from starting to building to editing. It was a smooth sails. Some buttons are named a little different than what I'm used to, but was never a problem.
Cons
Sometimes, it gives a feeling of being in a straight jacket. If I use a template, then certain things are not editable. I like to have the functionality of starting from scratch but that's not the value proposition of squarespace.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Mixed experience using Squarespace
Reviewed on 2024-09-20
It's not something I would pick for myself. In general, website creation has gotten more difficult...
It's not something I would pick for myself. In general, website creation has gotten more difficult over the years (particularly entering the text). Squarespace is less than pleasant to work with in this regard, but it is rich in features.
Pros
Squarespace has a lot of features. It's relatively easy to create a robust structure for your website. Many cool features are free like the ability to create calendars, add events, and create passwords for different parts of your website. Creating a menu system is nice and flexible. Adding links and making them operate the way you want is intuitive.
Cons
Entering text and formatting is the most difficult. I have over years' experience in entering text in a range of software and I find Squarespace fairly difficult. It's not smart about the default format to use on new content. Your formatting options are also limited unless you want to seriously customize. I also had problems changing the colors of my links. Just not fun entering text. I've also had issues with the ability to save current changes as a draft without publishing.
- Industry: Consumer Services
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great for any capability
Reviewed on 2024-07-12
Easy to use, they have great customer service, as someone who had not built a website before it was...
Easy to use, they have great customer service, as someone who had not built a website before it was simplified and looked professional.
Pros
I loved the versatility of use and ability to change the overall image of my website. That I could implement many pages into it, from blog posts, to a page of recommended items with links to purchase. Open up a store to sell items.
There was an abundance of templates and the ease of access for others to access the website with strict permissions to make adjustments.
Cons
Not all of the templates were exactly what I needed.
When I tried to add images from my own computer they wouldn't always line up accordingly and were stuck in a very segmented grid.
Reasons for Switching to Squarespace
Easier integration with square payments. Reviews of this product were promising. Used the trial and enjoyed the ease of use of the website design program.- Industry: Photography
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Platform to Get A New Website Built Quickly
Reviewed on 2024-09-10
Generally very good. More work needs to be done to speed up the platform as it registers as slow...
Generally very good. More work needs to be done to speed up the platform as it registers as slow platform in Lighthouse analytics for page speed
Pros
Its easy to create a website from scratch without any coding or additional software
Cons
lack in event scheduling and event management
Alternatives Considered
WixReasons for Switching to Squarespace
A better platform comparing features that come on the business planSquarespace FAQs
Below are some frequently asked questions for Squarespace.Q. What type of pricing plans does Squarespace offer?
Squarespace offers the following pricing plans:
- Starting from: US$16.00/month
- Pricing model: Subscription
- Free Trial: Available
Websites: Personal: $12/month (billed annually) or $16/month (billed monthly). Business: $18/month (billed annually) or $26/month (billed monthly). Online Stores: Commerce Basic: $26/month (billed annually) or $30/month (billed monthly). Commerce Advanced: $40/month (billed annually) or $46/month (billed monthly).
Q. Who are the typical users of Squarespace?
Squarespace has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Squarespace support?
Squarespace supports the following languages:
English, French, German, Portuguese, Spanish
Q. Does Squarespace support mobile devices?
Squarespace supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Squarespace integrate with?
Squarespace integrates with the following applications:
AWeber, ActiveCampaign, Acuity Scheduling, Airtable, Basecamp, Constant Contact, ConvertKit, Dropbox Business, Evernote Teams, FedEx Ship Manager, GoDaddy Website Builder, Google Analytics 360, Google Drive, Google Maps, Google Workspace, HubSpot CRM, Insightly, Instagram, Klaviyo, LinkedIn for Business, Mailchimp, Meta for Business, PayPal, Pipedrive, Salesforce Sales Cloud, ShipBob, ShipStation, Slack, Stripe, TaxJar, Trello, Twitter/X, Xero, Zapier, Zendesk Suite
Q. What level of support does Squarespace offer?
Squarespace offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat
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