--- description: Detailed reviews on Site24x7 based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Site24x7 with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Site24x7 Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Remote Monitoring and Management Software](/directory/1767/remote-monitoring-and-management/software) > [Site24x7](/software/91129/site24x7) # Site24x7 Canonical: https://www.getapp.ca/software/91129/site24x7 Page: 1 / 17\ Next: [Next page](https://www.getapp.ca/software/91129/site24x7?page=2) > Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure > > Verdict: Rated **4.7/5** by 382 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Site24x7 Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 382 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Analytics - Anomaly Detection - Application Management - Application-Level Analysis - Audit Trail - Availability Testing - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Billing & Invoicing - CPU Monitoring - Capacity Analytics - Cloud Computing - Compliance Management ## Integrations (9 total) - ManageEngine AlarmsOne - ManageEngine ServiceDesk Plus - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Remote Monitoring and Management Software](https://www.getapp.ca/directory/1767/remote-monitoring-and-management/software) ## Related Categories - [Log Management Software](https://www.getapp.ca/directory/479/log-management/software) - [Website Monitoring Software](https://www.getapp.ca/directory/113/website-monitoring/software) - [Application Performance Management Tools](https://www.getapp.ca/directory/270/application-monitoring-performance/software) - [Server Management Software](https://www.getapp.ca/directory/647/system-administration/software) - [IT, Server & Network Monitoring Software](https://www.getapp.ca/directory/652/it-server-network-monitoring/software) ## Alternatives 1. [ManageEngine OpManager](https://www.getapp.ca/software/90387/manageengine-opmanager) — 4.6/5 (343 reviews) 2. [ManageEngine Applications Manager](https://www.getapp.ca/software/101853/manageengine-applications-manager) — 4.6/5 (268 reviews) 3. [Datadog](https://www.getapp.ca/software/91489/datadog-cloud-monitoring) — 4.6/5 (369 reviews) 4. [PRTG](https://www.getapp.ca/software/91172/prtg-network-monitor) — 4.6/5 (256 reviews) 5. [N-central](https://www.getapp.ca/software/1999255/n-central) — 4.2/5 (253 reviews) ## Reviews ### "Reliable All-in-One Monitoring with Room for Simplicity Improvements" — 5.0/5 > **Santos** | *April 1, 2026* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: Site24x7 offers a comprehensive monitoring platform that covers everything from uptime monitoring to server performance, cloud infrastructure, and application insights—all in one place. The dashboards are highly customizable, and the alerting system is robust, allowing quick response to incidents. I especially liked the wide range of integrations and the ability to monitor distributed systems without needing multiple tools. The reporting features are also detailed and useful for tracking long-term performance trends. > > **Cons**: The interface can feel a bit overwhelming, especially for new users. There are so many features packed into the platform that it takes time to fully understand and configure everything effectively. Some advanced configurations are not very intuitive, and documentation, while extensive, can be hard to navigate. Pricing can also become expensive as you scale up and add more monitors. > > Overall, my experience with Site24x7 has been very positive. It’s a powerful and reliable monitoring solution that provides deep visibility into infrastructure and applications. While there is a learning curve, once set up properly, it significantly improves system reliability and incident response times. It’s a great choice for teams looking for an all-in-one monitoring solution, especially in cloud-heavy environments. ----- ### "Powerful monitoring platform with occasional plugin and alert reliability issues" — 4.0/5 > **Gabriel** | *February 20, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Site24x7 is a very versatile and feature-rich monitoring platform. I especially like the wide coverage (servers, applications, websites, and infrastructure), the dashboards and reporting capabilities, and the overall ease of setup and configuration. It provides good visibility into availability and performance and helps identify issues quickly. > > **Cons**: The main drawback has been occasional instability with some plugins. In a few cases, alerts were not properly delivered, which can reduce reliability during critical incidents. Improving plugin stability and notification consistency would make the platform significantly stronger. > > Overall, Site24x7 has been a useful and effective solution for monitoring and visibility across different services and environments. It offers a solid set of features and helps support daily operations. However, we have experienced some instability in certain plugins and occasional issues with alert delivery. Despite these points, it remains a strong tool, and with improvements in stability and alert reliability, it would be even better. ----- ### "Flexible Monitoring with Fast Time-to-Value and Insightful Historical Data" — 4.0/5 > **Connor** | *August 14, 2026* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: Site 24x7 offers a lot of flexibility in its configuration and has pre-built monitors for many different platforms and services, which has sped up our time to value. Thanks to 24x7 we are able to monitor each point in our topology to quickly pinpoint the issue during an outage. Historical data is also useful for capacity planning. > > **Cons**: Monitoring and alerting profiles are extremely customizable and flexible. This in itself is not a negative, but it does get complicated quickly. We have had a few instances of alerts not coming through when we expected, and it was difficult to track down why the alert wasn't triggered. ----- ### "DBA's review on Site24x7" — 3.0/5 > **Edwin** | *November 21, 2018* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Ability to keep good track of your estate with detailed alerting and notificions through a number of channels (text, voice, email etc.) depending on the priority or environment. Really helps to judge wheather something is going on production which need's immediate attention or let the alert be for a while when CPU consumtion on test is a bit high, that doesn't require immediate attention. > > **Cons**: It's pretty hard to implement standard build plugins or even implement your own custom build plugins. This has everything to do the way things are meassured and the way thresholds and availability checks are setup. You could endup with a bunch of false possitives during the night .... It would help a lot if this was documented better or explained in a training of some kind. > > In general it's a pretty good tool that I woul recommend to look at, if you need standard (e.g. OS type monitoring) and to me works like an addon to other monitoring software such as New Relic, SQL Monitor with their own specific pros and cons ... ----- ### "Site 24/7 is Complete Solution for Infra monitoring." — 4.0/5 > **Kannan** | *July 13, 2026* | Maritime | Recommendation rating: 8.0/10 > > **Pros**: Simple Setup and easy to use. No Complex configuration on Agent installation and Port opening. Cost effective. Security Compliant so far no customer raised on vulnerability. > > **Cons**: Log monitoring is little bit complex and storage not enough, Customization of DB metrics is also limited for Azure environment. > > It's very use to monitor the complete infrastructure of compute and service level monitoring. Really need to work log monitoring. ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.ca/software/91129/site24x7?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/91129/site24x7) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data