M-Files
M-Files
About M-Files
M-Files is a context-first document management system that uses metadata-driven architecture, workflow automation, and AI to optimize visibility, compliance, and efficiency. By organizing information based on what it is rather than where it resides, M-Files reduces manual handling, improves document reliability, and strengthens governance across industry-specific processes.
M-Files is the only document management system native to Microsoft 365. This unified approach brings Microsoft collaboration, Copilot, and Purview governance directly to curated M-Files content, creating a secure, connected environment that protects Microsoft investments while improving productivity and policy-driven consistency.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of M-Files
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
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Features
Total features of M-Files: 77
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272 Reviews
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- Industry: Medical Devices
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easier to work with files
Reviewed on 2024-12-09
It facilitates the work of searching for documents and the authorization to be able to share files...
It facilitates the work of searching for documents and the authorization to be able to share files with external agents of the company by setting an authorization time of which I want
Pros
The search function saves a lot of time finding specific files that we can also share with internal company users in a much easier and faster way. With M-Files, you can classify documentation to make it more efficient and organized with regulatory compliance
Cons
There are no failures or bad functions, it has been a good work tool without bad conditions
Response from M-Files
Thank you, David, for your glowing review of M-Files! We're thrilled to hear how the platform has streamlined your document search and sharing processes, saving you valuable time and improving efficiency. The ability to classify documents and maintain regulatory compliance is indeed one of M-Files' key strengths, and we're glad it’s proving beneficial in your work.
It's fantastic that you've experienced no drawbacks or issues—it’s our goal to deliver a seamless and reliable tool for all users. If there’s ever anything more you’d like to explore or enhance within M-Files, feel free to reach out to us. Thank you for sharing your experience!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
M-Files Makes Document Management Simple
Reviewed on 2025-10-03
Overall, M-Files has greatly improved how we manage, share, and secure documents in our team. It...
Overall, M-Files has greatly improved how we manage, share, and secure documents in our team. It has made collaboration easier, reduced errors from outdated versions, and saved us time with its smart search
Pros
Instead of digging through folders, I can simply search by keywords or properties and find exactly what I need. The version control feature is also very useful for keeping everyone updated on the latest document.
Cons
The learning curve is a bit steep for new users. At first, the interface felt overwhelming and it took time to understand how everything works.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
A perfect Content Management System
Reviewed on 2019-06-25
For the company right now, M-Files works and Management can access documents easily.
For the company right now, M-Files works and Management can access documents easily.
Pros
M-Files works well on a single machine or on a server. I have deployed it on to an i5 server and we are 5 users that use the software to search for Travel Coupons. Search feature works well and the best thing is that it integrates with Windows and Windows products like One Drive and Outlook. It makes it easier for us to share documents. The workflow feature is quiet robust and if thought out well can replace manual approval processes.
Cons
M-Files does not come fully packed with all features at a price point. We have to pay for Electronic Signature and If I want Digital Signature I have to pay 3rd party for the signature account and then M-Files for the integration. This is a bit tricky if you have budgeted an EDMS and all of a sudden all these pay walls appear. M-Files comes with Firebird DB embedded as default. It is quiet good but large organizations will have to move to MS SQL sooner than later as the retrieving becomes slower as there are more Objects in a Vault.
Response from M-Files
Hello Ravi, we are happy to hear that you find value in the M-Files workflow feature. I would also like an opportunity to discuss the other areas of your review where M-Files is not performing as you wished. If you are open to a conversation, please contact me. Thank you.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
An affordable solution.
Reviewed on 2025-11-18
Overall it's good alternative for less costly , I'll not use cheaper as it's not cheap but at...
Overall it's good alternative for less costly , I'll not use cheaper as it's not cheap but at affordable cost.
Pros
Easy indexing files like you can find a particular file from a pile of files. Easy to use with good AI feature with faster response.
Cons
Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Full Control of Documents and Quick Access to Information
Reviewed on 2025-10-27
Since we started using M-Files, we’ve achieved complete control over all our internal documents. It...
Since we started using M-Files, we’ve achieved complete control over all our internal documents. It used to be common to waste time searching for files or mixing up versions, but now everything is classified by type, date, and owner. This has allowed us to work with greater organization and confidence.
Pros
The automated workflows simplify document approvals without relying on email.
The permission and version control system ensures everyone is always working with the correct version.
Cons
The interface could look a bit more modern, although it’s very functional.
It requires some initial training to take full advantage of its advanced features.
M-Files FAQs
Below are some frequently asked questions for M-Files.Q. What type of pricing plans does M-Files offer?
M-Files offers the following pricing plans:
- Free Trial: Available
Contact M-Files for details of pricing, licensing, and service options.
Q. Who are the typical users of M-Files?
M-Files has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does M-Files support?
M-Files supports the following languages:
Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does M-Files support mobile devices?
M-Files supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does M-Files integrate with?
M-Files integrates with the following applications:
ArcGIS, AutoCAD, AutoCAD LT, ChronoScan, Docusign, Dynamics 365, Google Workspace, Microsoft 365, Microsoft Azure, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, OpenText Experience Cloud, Salesforce Sales Cloud
Q. What level of support does M-Files offer?
M-Files offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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