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M-Files

4.4 (272)
Write a Review!
Cloud-based document management platform.

About M-Files

M-Files is a context-first document management system that uses metadata-driven architecture, workflow automation, and AI to optimize visibility, compliance, and efficiency. By organizing information based on what it is rather than where it resides, M-Files reduces manual handling, improves document reliability, and strengthens governance across industry-specific processes.

M-Files is the only document management system native to Microsoft 365. This unified approach brings Microsoft collaboration, Copilot, and Purview governance directly to curated M-Files content, creating a secure, connected environment that protects Microsoft investments while improving productivity and policy-driven consistency.

Pricing starting from:

Not provided by vendor Show more details

  • Free Version
  • Free Trial
  • Subscription

Key benefits of M-Files

  • Centralized management of enterprise information and processes
  • Intuitive search and customizable views for information organization
  • Document relationships for tailored information discovery
  • Decreasing cognitive load with automated rules
  • Instant access to information from any connected system
  • Facilitated searches across all systems
  • Increased productivity for knowledge workers in the Microsoft 365 environment
  • Simplified IT landscape and leverage of existing competencies with M-Files on Azure
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Antigua and Barbuda, Australia, Austria, Bahamas, Bangladesh and 52 others

    Supported Languages

    Arabic, Chinese, Croatian, Czech, Danish and 26 others

    Pricing starting from:

    Not provided by vendor Show more details

    • Free Version
    • Free Trial
    • Subscription

    Images

    M-Files Software - M-Files' search function excels in context-aware search
    M-Files Software - M-Files profile setup and access across mobile and desktop platforms
    M-Files Software - M-Files permissions capabilities, including automatic permissions
    M-Files Software - M-Files Process Maps offers visual process documentation
    M-Files Software - M-Files pin items, view metadata, preview content, and organize pinned items
    View 7 more

    Features

    Total features of M-Files: 77

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Approval Process Control
    • Archiving & Retention
    • Audit Management
    • Audit Trail
    • Authentication Software
    • Business Process Automation
    • Buy Side (Suppliers)
    • CMS Integration
    • CRM Software
    • Collaboration Tools
    • Completion Tracking
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Content Management System (CMS) Software
    • Content Publishing Options
    • Contract Drafting
    • Contract/License Management
    • Customizable Templates
    • Data Import/Export
    • Data Security
    • Data Visualization Software
    • Digital Asset Management Software
    • Digital Signature Software
    • Document Automation
    • Document Capture
    • Document Classification
    • Document Generation Software
    • Document Management Software
    • Document Review
    • Document Storage
    • Document Templates
    • Drag & Drop
    • Electronic Signature
    • Encryption Software
    • File Conversion
    • File Management
    • File Recovery
    • File Sharing Software
    • File Transfer
    • Filtering
    • For Legal Professionals
    • Full Text Search
    • Information Governance
    • Metadata Management
    • Mobile Access
    • Offline Access
    • Optical Character Recognition
    • Policy Management Software
    • Pre-built Templates
    • Process/Workflow Automation
    • Q&A Management
    • Real Time Synchronization
    • Regulatory Intelligence Feeds
    • Regulatory Reporting
    • Reminders
    • Renewal Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Rights Management
    • Risk Management Software
    • Search/Filter
    • Secure Data Storage
    • Sell Side (Customers)
    • Single Sign On Software
    • Task Management Software
    • Team Collaboration
    • Templates
    • Third-Party Integrations
    • Version Control
    • Workflow Configuration
    • Workflow Management Software

    Alternatives

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    #1 Alternative to M-Files
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    Google Drive

    4.8
    #2 Alternative to M-Files
    Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place,...

    Google Workspace

    4.7
    #3 Alternative to M-Files
    Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate...

    OneDrive

    4.5
    #4 Alternative to M-Files
    OneDrive is a secure access, sharing, and file storage solution which enables users to store and share photos, videos,...

    Overall rating

    4.4 /5
    (272)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.2/5
    Customer Support Software
    4.2/5

    87%
    recommended this app
    Sort by

    272 Reviews

    David
    David Show more details
    Overall rating
    • Industry: Medical Devices
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Easier to work with files

    Reviewed on 2024-12-09

    It facilitates the work of searching for documents and the authorization to be able to share files...

    It facilitates the work of searching for documents and the authorization to be able to share files with external agents of the company by setting an authorization time of which I want

    Pros

    The search function saves a lot of time finding specific files that we can also share with internal company users in a much easier and faster way. With M-Files, you can classify documentation to make it more efficient and organized with regulatory compliance

    Cons

    There are no failures or bad functions, it has been a good work tool without bad conditions

    Response from M-Files

    Thank you, David, for your glowing review of M-Files! We're thrilled to hear how the platform has streamlined your document search and sharing processes, saving you valuable time and improving efficiency. The ability to classify documents and maintain regulatory compliance is indeed one of M-Files' key strengths, and we're glad it’s proving beneficial in your work.

    It's fantastic that you've experienced no drawbacks or issues—it’s our goal to deliver a seamless and reliable tool for all users. If there’s ever anything more you’d like to explore or enhance within M-Files, feel free to reach out to us. Thank you for sharing your experience!

    Abraham Show more details
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Weekly for 6-12 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    M-Files Makes Document Management Simple

    Reviewed on 2025-10-03

    Overall, M-Files has greatly improved how we manage, share, and secure documents in our team. It...

    Overall, M-Files has greatly improved how we manage, share, and secure documents in our team. It has made collaboration easier, reduced errors from outdated versions, and saved us time with its smart search

    Pros

    Instead of digging through folders, I can simply search by keywords or properties and find exactly what I need. The version control feature is also very useful for keeping everyone updated on the latest document.

    Cons

    The learning curve is a bit steep for new users. At first, the interface felt overwhelming and it took time to understand how everything works.

    Ravi
    Ravi Show more details
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    A perfect Content Management System

    Reviewed on 2019-06-25

    For the company right now, M-Files works and Management can access documents easily.

    For the company right now, M-Files works and Management can access documents easily.

    Pros

    M-Files works well on a single machine or on a server. I have deployed it on to an i5 server and we are 5 users that use the software to search for Travel Coupons. Search feature works well and the best thing is that it integrates with Windows and Windows products like One Drive and Outlook. It makes it easier for us to share documents. The workflow feature is quiet robust and if thought out well can replace manual approval processes.

    Cons

    M-Files does not come fully packed with all features at a price point. We have to pay for Electronic Signature and If I want Digital Signature I have to pay 3rd party for the signature account and then M-Files for the integration. This is a bit tricky if you have budgeted an EDMS and all of a sudden all these pay walls appear. M-Files comes with Firebird DB embedded as default. It is quiet good but large organizations will have to move to MS SQL sooner than later as the retrieving becomes slower as there are more Objects in a Vault.

    Response from M-Files

    Hello Ravi, we are happy to hear that you find value in the M-Files workflow feature. I would also like an opportunity to discuss the other areas of your review where M-Files is not performing as you wished. If you are open to a conversation, please contact me. Thank you.

    Kandil
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    An affordable solution.

    Reviewed on 2025-11-18

    Overall it's good alternative for less costly , I'll not use cheaper as it's not cheap but at...

    Overall it's good alternative for less costly , I'll not use cheaper as it's not cheap but at affordable cost.

    Pros

    Easy indexing files like you can find a particular file from a pile of files. Easy to use with good AI feature with faster response.

    Cons

    Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing.

    Jason
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Full Control of Documents and Quick Access to Information

    Reviewed on 2025-10-27

    Since we started using M-Files, we’ve achieved complete control over all our internal documents. It...

    Since we started using M-Files, we’ve achieved complete control over all our internal documents. It used to be common to waste time searching for files or mixing up versions, but now everything is classified by type, date, and owner. This has allowed us to work with greater organization and confidence.

    Pros

    The automated workflows simplify document approvals without relying on email.
    The permission and version control system ensures everyone is always working with the correct version.

    Cons

    The interface could look a bit more modern, although it’s very functional.
    It requires some initial training to take full advantage of its advanced features.

    M-Files FAQs

    Below are some frequently asked questions for M-Files.

    M-Files offers the following pricing plans:

    • Free Trial: Available

    Contact M-Files for details of pricing, licensing, and service options.

    M-Files has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    M-Files supports the following languages:

    Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

    M-Files supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    M-Files integrates with the following applications:

    ArcGIS, AutoCAD, AutoCAD LT, ChronoScan, Docusign, Dynamics 365, Google Workspace, Microsoft 365, Microsoft Azure, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, OpenText Experience Cloud, Salesforce Sales Cloud

    M-Files offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for M-Files.

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