GoldMine Premium Edition

Manage contacts with GoldMine CRM

About GoldMine Premium Edition

With GoldMine you can build close, long-lasting relationships to generate more sales and support, improve client satisfaction, and can even reduce business expenses.

Pricing starting from:

US$1,695.00/year

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

US$1,695.00/year

  • Free Version
  • Free Trial
  • Subscription

Images

GoldMine Premium Edition Software - Microsoft Outlook Integration
GoldMine Premium Edition Software - Relationship Management
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GoldMine Premium Edition Software - Microsoft Outlook Integration GoldMine Premium Edition Software - Relationship Management

Reviews

Overall rating

3.6 /5
(160)
Value for Money
3.4/5
Features
3.5/5
Ease of Use
3.4/5
Customer Support Software
3.3/5

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Showing 5 reviews of 160
Amy G.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

My daily life-line

Reviewed on 2018-09-05

Pros

Goldmine has a wealth of information on all my transactions with the customer. I can use the history notes to remind me of the last conversation I had, because I talk to so many people I don't recall each and every conversation. I would not be able to function without this software.

Cons

It would be nice if there were more searchable fields in the tabs sections.

Patrik B.
Overall rating
  • Industry: Entertainment
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

It was amazing in its time, but not so relevant today.

Reviewed on 2021-06-09

During the time I used it, the support, the ease of use, and the customer support was beyond the...

During the time I used it, the support, the ease of use, and the customer support was beyond the Industry quality standards.

10 out of 5 stars!

Pros

The filtering capabilities was ahead if its time for contacts, contractors, clients, and every varying data base.

The entire interface within one screen is a sweet spot that even the more expensive or inexpensive CRMs today lack. Than to scroll up and down the screens to find the information.

Very similar to Maximizer.

Cons

For the price, it still doesn't include as many other useful apps. But perfect for basic tech users.

Alternatives Considered

Maximizer CRM

Reasons for Choosing GoldMine Premium Edition

We wanted to customize our interfaces to suites our custom needs both web based and an executable desktop app for both Windows and Apple.

Reasons for Switching to GoldMine Premium Edition

The filtering systems are very precise. Easiest interface to navigate. Excellent support. Excellent documentation On-board teams were very supportive
Marc S.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Goldmine Takes a Licking and Keeps on Ticking

Reviewed on 2016-02-07

Pros

Goldmine keeps our lead and customer database organized and accessible, almost 24/7/365 for close to 15 years. We're still running on Standard 6.7 server/client and cannot find a decent alternative to match it's capabilities. I like their licensing model, as there are no recurring monthlies, like SalesForce, and other cloud based CRM's. We have few issues with the email client. The WebImport is almost rock solid, once set up. Our initial database customization still models our business perfectly, with relatively few field additions. Understand that in 2001, there was nothing close in function or price. It is robust, and we have used around 25% of it's capabilities. It is wonderful software.

Cons

As others have said, their licensing, upgrading, and company support leave much to be desired. We run a 5 license office, that current only has two active seats. Any upgrades require purchasing a 5 seater, plus 5-seat annual maintenance plan. There are issues with synch, and with more modern web access, that are solvable at a relatively high add-on price. There is a significant learning curve (though once learned, it's a breeze) especially for administrators. Setting up user-defined fields and custom user screens is tedious, and takes much more than basic understanding of systems and data. Maintenance fees are excessive. Read the other comments.

Martin M.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Midrange Tool for Customer Management

Reviewed on 2019-04-22

Goldmine is our core client database and it links directly to our quoting package.

Goldmine is our core client database and it links directly to our quoting package.

Pros

Goldmine is generally easy to understand and use. It comes with a basic set of reports and is extendable with some basic report writing skills.

Cons

Search can be cumbersome compared to other database tools. Large collections of client information (over 15,000) records tends to slow things down a bit.

Jennie C.
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Goldmine - Needs a revamp

Reviewed on 2019-02-02

Pros

It was easy to navigate and had a large storage capacity.

Cons

Overall its appearance is very outdated and it allows duplication of records and storing of incorrect data. I was in charge of clean up of a system that had been in use over 10 years. 30,000 records and most of them had problems. There should have been more support on set up to avoid that issue.

Showing 5 reviews of 160 Read all reviews

GoldMine Premium Edition FAQs

Below are some frequently asked questions for GoldMine Premium Edition.

GoldMine Premium Edition offers the following pricing plans:

  • Starting from: US$1,695.00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

GoldMine Premium Edition has the following typical customers:

2-10, 11-50, 51-200, 201-500

GoldMine Premium Edition supports the following languages:

English

GoldMine Premium Edition supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations GoldMine Premium Edition has

We do not have any information about what support options GoldMine Premium Edition has

Related categories

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