RealPage

Property management solution for medium to large businesses

About RealPage

RealPage is a cloud-based property management solution designed to help medium to large businesses organize and store electronic records, compliance documents, service requests, and digital assets. The platform features forms, reminders, standard reports, and other customizable functions, and helps users manage various types of properties, such as student housing, commercial, military housing, vacation rental properties, and more.

RealPage comes with an accounting system, which enables property owners to automate financial operations, organize workflows and centralize all transaction processes. Features include budgeting, purchasing, facilities maintenance, reporting, surveys/referrals, digital asset management, marketing, and more. The document management module allows users to store, organize, search, and publish a variety of electronic records, such as financial statements, training resources and compliance data.

RealPage’s resident portal includes real-time notifications, maintenance tickets and lease renewal functionalities, allowing users to manage tenant information, communication, rentable item reservations, and service requests. RealPage integrates with multiple third-party service providers, such as IRIO, Phoenix, PointCentral, and RentTrack.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

RealPage Software - RealPage daily reports screenshot
RealPage Software - RealPage executive dashboard screenshot
RealPage Software - RealPage investment analytics screenshot
RealPage Software - RealPage portfolio income screenshot
RealPage Software - RealPage property income statement screenshot
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RealPage video
RealPage Software - RealPage daily reports screenshot
RealPage Software - RealPage executive dashboard screenshot
RealPage Software - RealPage investment analytics screenshot
RealPage Software - RealPage portfolio income screenshot
RealPage Software - RealPage property income statement screenshot

Features

Total features of RealPage: 27

  • API
  • Accounting Software
  • Background Screening
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Commercial Property Management Software
  • Communication Management
  • Contact Management Software
  • Credit Check
  • Document Management Software
  • Document Storage
  • Faculty/Staff Management
  • Financial Management Software
  • Financial Reporting Software
  • Lead Management Software
  • Lease Management Software
  • Lease Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Online Payments
  • Payment Processing Software
  • Rent Tracking
  • Tax Management Software
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Website Management

Alternatives

Buildium

4.5
#1 Alternative to RealPage
Web-based system that streamlines processes for property managers of rental properties, condos, and homeowners...

AppFolio Property Manager

4.6
#2 Alternative to RealPage
AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and...

Yardi Voyager

4.2
#3 Alternative to RealPage
Yardi Voyager is a cloud-based real estate management system that allows businesses to manage and track properties and...

Rent Manager

4.4
#4 Alternative to RealPage
Rent Manager is powerful property management software built for residential, commercial, and short-term-stay portfolios....

Reviews

Overall rating

4.1 /5
(103)
Value for Money
3.8/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support Software
3.8/5

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Showing 5 reviews of 103
Jeremy
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Perfect for all of your apartment pricing needs

Reviewed on 2019-12-05

In the three years that I have been using RealPage, I have had few gripes with the software. We...

In the three years that I have been using RealPage, I have had few gripes with the software. We have used 2 separate iterations of RealPage Yieldstar and both have strengths and weaknesses. Everyone at my office has had a great experience using this software. Their team is also very helpful if you have any questions or problems. Minus the few small gripes I would happily recommend RealPages products to anyone in the property management industry.

Pros

Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance. The dashboard will go over new lease rents, revenue, and revenue trends in an easily digestible visual graphs and charts.

Cons

Pulling reports is quick, but the formatting on most of the reports you pull make them pretty hard to print, or easily go through without quite a bit of searching for what you need. in our use case (We only use Yieldstar) It is pretty pointless for us to be put in the home page when we only one option to go to. I wish there was a way to have the default home page set to the dashboard.

Jennifer
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Easy functionality with Bulk Functions

Reviewed on 2017-05-26

Pros

I like Onesite's use of the bulk functions. For student housing where you have typically one generic move in and move out date, it's great to be able to just click right down the line for all move ins and move outs. This feature is also helpful for us when posting late fees and entering multiple invoices at once. This by far was one of my favorite features that really saved us a lot of time! Additionally, I really liked that if you entered an invoice and were over budget in a particular category it would alert you. I also liked that each month all the month end reports were saved in the AME reports section.

Cons

I disliked that when you pulled up a unit in Onesite, it would bring up all past, current, renewed, etc. at the same time. I found that sometimes it was really confusing to try and see who was in a particular unit at the time. Additionally, I found it really hard to know what reports pulled exactly what, sometimes I would have to pull multiple reports to get the a specific piece of information.

Daniel
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

User ....

Reviewed on 2022-08-17

The Cost / Benefit equation has worked out well.

The Cost / Benefit equation has worked out well.

Pros

Functionality of Dashboard is good once it's property set up.

Cons

Platform is clunky and not particularly intuitive for the casual user.

Mark
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

The only thing they are good at is Selling you...

Reviewed on 2022-03-09

I feel like I hitched my wagon to a 2 legged-mule. The sales team has no ethics. We were flat lied...

I feel like I hitched my wagon to a 2 legged-mule. The sales team has no ethics. We were flat lied to. We were told training was FREE only to find out we had to pay $150 an hour for training that turned out to be factually incorrect (thus, all the corrections we had to make, as mentioned above).

For a software package that has an accounting function built in, it is in no way intuitive as to how to pull data (i.e. Balance Sheet and Income Statement). Customer service is like leaving a baby in the woods. I will say they do get back to you, but with very little helpful advice on how to fix things. These people care about one thing, and it sure as hell isn't having a satisfied customer. They represent everything that is wrong in business, that lack ethics, they lack character, and they should be absolutely ashamed of what they do and how they do it.

Pros

Honestly, I am so tainted by all the negatives, it's really difficult to try to come up with something positive. With a gun to my head, I'd have to say I'm nearly always able to log in (sometimes that's not the case though)

Cons

The rollout was absolutely pathetic. They migrated all of our accounting data over in the middle of the month, which created a cascade of accounting errors which had to be fixed manually. The rollout team was pleasant, but inadequately trained. They gave us advice which was 100% backwards, which we then had to undo, then redo the correct way.

The reports are a joke. The search function is a joke. The training is about useless. "Oh, you have a question? Cool, well did you watch this 27 minute 'training' video which talks about 313 useless things before it gets to the topic you needed?"

Alternatives Considered

AppFolio Property Manager and Buildium

Reasons for Choosing RealPage

We were promised a lot of features and functionality that would solve many of the problems we were experiencing with our current software.

Reasons for Switching to RealPage

We felt it was a better fit based on what they told us.
Jennifer
Overall rating
  • Industry: Commercial Real Estate Software
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Simply the BEST!

Reviewed on 2017-05-19

Keep being awesome! Customer support is so helpful too and they deserve all the stars!

Keep being awesome! Customer support is so helpful too and they deserve all the stars!

Pros

I have been working in property management for 7 years and have used several different software programs, can say hands down that OneSite is simply the BEST! It's user-friendly and if you can use a smartphone you can easily navigate the pages in and out to find what you need. It's like using a smartphone - it just makes sense. Reports are where you expect they would be and it makes my life so easy. Then, when something isn't clear their support team is there to help you and they sound like they like their jobs and are actually pleasant and eager to help and please!! A HUGE PLUS!!!

The best part is that it is integrated with so many other programs that make my job easy so I can spend more time with current and prospective residents. I LOVE OneSite and would recommend it to anyone!!!!

Showing 5 reviews of 103 Read all reviews

RealPage FAQs

Below are some frequently asked questions for RealPage.

RealPage offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact RealPage for pricing details.

RealPage has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

RealPage supports the following languages:

English

RealPage supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

RealPage integrates with the following applications:

HappyCo, NexusPayables

RealPage offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for RealPage.