About RealPage
RealPage is a cloud-based property management solution designed to help medium to large businesses organize and store electronic records, compliance documents, service requests, and digital assets. The platform features forms, reminders, standard reports, and other customizable functions, and helps users manage various types of properties, such as student housing, commercial, military housing, vacation rental properties, and more.
RealPage comes with an accounting system, which enables property owners to automate financial operations, organize workflows and centralize all transaction processes. Features include budgeting, purchasing, facilities maintenance, reporting, surveys/referrals, digital asset management, marketing, and more. The document management module allows users to store, organize, search, and publish a variety of electronic records, such as financial statements, training resources and compliance data.
RealPage’s resident portal includes real-time notifications, maintenance tickets and lease renewal functionalities, allowing users to manage tenant information, communication, rentable item reservations, and service requests. RealPage integrates with multiple third-party service providers, such as IRIO, Phoenix, PointCentral, and RentTrack.
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Reviews
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- Industry: Commercial Real Estate Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
OneSite
Reviewed on 2017-05-19
Pros
It was impossible to miss a daily task using OneSite since it would not let you go to the next day without taking care of any issues. It was user friendly and easy to learn.
Cons
Just learning the names of the reports needed. That's about all the cons I can come up with. Once I knew the name of the report, I could easily get around.
- Industry: Commercial Real Estate Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great software that is very user friendly!
Reviewed on 2017-06-01
Overall, the best feature of the software is the simplicity of accessing different modules and...
Overall, the best feature of the software is the simplicity of accessing different modules and being able to easily navigate through the system without any issues.
Pros
- Easy to navigate
- Budget formulation is direct and concise
- Bank reconciliation process is straight forward
- System features updated periodically
Cons
- Needs improvement on report functionality options
- Customer Service was not the most helpful
- I do not like how the Leasing and Accounting roles are on two different platforms
- Industry: Commercial Real Estate Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Absolute Worst Software
Reviewed on 2018-11-13
There are lots of other great software platforms that WORK and less expensive. Avoid this one!
There are lots of other great software platforms that WORK and less expensive. Avoid this one!
Pros
The day I pulled the plug on this piece. The day I pulled the plug on this piece, was the best thing about it.
Cons
Worst software platform ever! After months and months of software glitches, support kept sending it back to development for fixes. Was never able to fully implement the over priced software into our portfolio. The real kicker was Realpage wanting to set us up with specialized support and charge us for it. After a year of non-functional product, we pulled the plug! Learned from employees of what really goes on behind the scenes, and was shocked. I would never recommend this software to anyone. Run and Don't Look Back. You'll have less headaches and your budget will benefit.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
OneSite Property Management Software
Reviewed on 2017-05-19
Pros
OneSite is very user friendly, it is a great way to organize especially for a moderate sized property. All functionality is in one place which makes keeping concise files for each unit/resident really easy. It keeps track of empty units/leasing percentages as well as notes for payments and service requests for actively rented units.
Cons
You have to have some prior knowledge of terminology and leasing organizations to feel confident with this product. Support and education is limited from the developer. My company created personalized training for our site instead of using resources provided by the developer.
- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Used Onesite in the past and found it to be very user friendly!
Reviewed on 2017-05-23
I've used many types of software applications and this has to be one of the most user friendly...
I've used many types of software applications and this has to be one of the most user friendly applications!
Pros
I liked the automatic data backup, smart search and customizable reports. This all helped to enhance the customer service experience for tenants and landlords.
Cons
It was slow when saving data but I think that was more of an Internet connection issue. Other than that, there were no other issues.
RealPage FAQs
Below are some frequently asked questions for RealPage.Q. What type of pricing plans does RealPage offer?
RealPage offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact RealPage for pricing details.
Q. Who are the typical users of RealPage?
RealPage has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RealPage support?
RealPage supports the following languages:
English
Q. Does RealPage support mobile devices?
RealPage supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RealPage integrate with?
RealPage integrates with the following applications:
Happy Property, NexusPayables
Q. What level of support does RealPage offer?
RealPage offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
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