Stripe Overview

What is Stripe?

Stripe is an online payment processing tool for internet businesses. Whether managing a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and functionality help users create the best possible product for their users.

Stripe allows users to bill customers on a recurring basis, set up a marketplace, or simply accept payments using its fully integrated, global payments platform. Developers are able to rapidly build production-ready integrations with modern tools, from React components to real-time webhooks. Using Stripe’s developer platform means less maintenance for legacy systems and more focus on core customer and product experiences.

Organizations can accept all major debit and credit card payments in 135+ currencies. If needed, enable 3D Secure for any payment. Stripe supports more than just cards using global payment methods, which can be activated from the dashboard including ACH credit transfers, Alipay, Bancontact, Giropay, and more.

Stripe’s elegant abstractions simplify adding or changing billing models, including a powerful interface to test and roll out new pricing easily. Users can bill customers with one-off invoices or automatically on a recurring basis. Go global with support for different payment methods. The Stripe billing API is easy to integrate into existing websites, mobile apps, or even CRM systems. Developers can use out-of-the-box functionality to get started quickly or use our composable API building blocks to design fully customized subscription logic and pricing models.

Users can create and manage subscriptions and invoices—and view detailed financial reports—directly from the dashboard. Stripe doesn’t limit the number of team members that can be added and supports granular roles and permissions to help manage access.

Connect, Stripe's routing and payout engine, will automatically track balances, batch earnings into payouts, time transfers with local cutoffs, and retry failed transfers. Users can also incorporate advanced flows like account debits, one-to-many payments, and others. Connect’s payout engine lets users specify payout timing for users, and includes instant payouts, which allows users to receive funds within minutes. Connect helps get recipients paid faster and removes errors and reconciliation work.

Stripe Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Value for money

PAY AS YOU GO: 2.9% + 30¢ per successful card charge.

ENTERPRISE: contact Stripe.

Stripe has no setup fees, no monthly fees, no validation fees, no refund fees, and no card storage fees. There’s also no charge for failed payments. You’ll never have to decipher a complex statement, because you know what you’re charged in advance.


Stripe Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Embeddable checkout
Customize invoices to match company branding
Reporting and insights via the dashboard
Manage roles & permissions
Attach notes for teammates on payments
Stripe screenshot: Embeddable checkout Stripe screenshot: Customize invoices to match company branding Stripe screenshot: Reporting and insights via the dashboard Stripe screenshot: Manage roles & permissions Stripe screenshot: Attach notes for teammates on payments

Stripe Reviews

Stripe Reviews

Overall rating
4.7
/
5
Excellent
1243

Very good
357

Average
51

Poor
12

Terrible
13

Value for Money
4.5
Features
4.5
Ease of Use
4.5
Customer Support
4.3
95% recommended this app
Matthew V.

Integrates seamlessly with everything

Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.


Paulo G.

Easy to setup, clean interface, wide support, great customer support

Stripe has transformed a hard problem into a no-brainer. If making the connection between the online and the banking/paying was an herculean task in the past, it is nowadays a straightforward registration in their website, and most of the times an integration with your store/website.


Robert O.

Stripe's dispute resolution policies are never in favour of the seller

I am in the process of terminating my account with Stripe. It's a joke. The amount of headache and lost business they caused is not worth it. It is easy to set up but after that nothing is easy with Stripe.


Verified Reviewer

A developer first payment gateway that will leave your sales team smiling

We have multiple payment solutions, some still in use and some now deprecated. Stripe allowed us to very quickly replace multiple other gateways and dramatically increase the code quality, staff experience and end-user workflow through its many benefits.

Adding Apple Pay, Google Pay and other payment types was a cinch and the SDKs and implementations of all these are industry standard and strong, but remove hours of development time for my team because of the neat and clever ways Stripe integrates them.

We have been using Stripe for several years now and I recommend it to business associates and indeed use it on new projects, because the overall footprint Stripe requires for the huge amount of features has really revolutionised our payment gateway experience both from a developer and staff point of view.

And the changes and improvements constantly evolve, too. In fact, Stripe is a brilliant place to stay ahead of the curve when it comes to regulation and data privacy because they're always on the ball with such matters.


Ed P.

Best card processing

As a back office processing system with good security and good user interface, it can't be beat.


Matthew V.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Integrates seamlessly with everything

Used Weekly for 2+ years
Reviewed on 12/5/2019
Review Source: Capterra

Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.

Pros

So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen.
An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.

Cons

Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Paulo G.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Easy to setup, clean interface, wide support, great customer support

Used Weekly for 2+ years
Reviewed on 9/29/2020
Review Source: Capterra

Stripe has transformed a hard problem into a no-brainer. If making the connection between the online and the banking/paying was an herculean task in the past, it is nowadays a straightforward registration in their website, and most of the times an integration with your store/website.

Pros

The fact that is has an enormous amount of support from most software with integrations existing for anything that can support plugins (think wordpress), most programing libraries, ORMs, application development frameworks, etc. It is the de facto for online payments and that makes it really accessible from most common scenarios.

Their APIs and models are very clear and understandable, making it easy to integrate within most tools, and the fact that they also have plug-and-play solutions makes it even easier.

Cons

Not all payment options have plug-and-play solutions. It is, for example, possible to send your users to a stripe webpage with a nice layout to complete the payment, but this page is not entirely customizable. Not in style and not in payment options. For instance, you can't give the user the option to select a payment type, which is a very common use case in most websites and would be great if stripe would allow it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Robert O.
Industry: Real Estate
Company size: 2-10 Employees

Stripe's dispute resolution policies are never in favour of the seller

Used Daily for 1+ year
Reviewed on 8/18/2020
Review Source: Capterra

I am in the process of terminating my account with Stripe. It's a joke. The amount of headache and lost business they caused is not worth it. It is easy to set up but after that nothing is easy with Stripe.

Pros

Easy to deploy and has various integrations available

Cons

Allocations are a nightmare. Stripe is taking out their commission and the remaining amount is paid into your account, several client transactions in one payment - reconciliations are extremely difficult and I've never received one invoice from Stripe for their commission. They simply deduct their share and transfer the rest to you without any paper trail. In addition, every time there is a dispute, it is never settled in the seller's favour even when the supporting evidence and paperwork supplied to Stripe clearly shows that the purchase was valid, agreed and approved by the buyer, signed-off by them and the service used by them. The response from Stripe is never in the seller's favour. Finally - it happens at least a few times a month that Stripe rejects the transaction as suspicious and prevents prospects from buying our products. It often happens that clients contact us outside of the Stripe's workflow and finalise payment manually because Stripe is rejecting their cards and by extension is not allowing us to close the sale.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Retail
Company size: 51-200 Employees

A developer first payment gateway that will leave your sales team smiling

Used Daily for 2+ years
Reviewed on 9/30/2020
Review Source: Capterra

We have multiple payment solutions, some still in use and some now deprecated. Stripe allowed us to very quickly replace multiple other gateways and dramatically increase the code quality, staff experience and end-user workflow through its many benefits.

Adding Apple Pay, Google Pay and other payment types was a cinch and the SDKs and implementations of all these are industry standard and strong, but remove hours of development time for my team because of the neat and clever ways Stripe integrates them.

We have been using Stripe for several years now and I recommend it to business associates and indeed use it on new projects, because the overall footprint Stripe requires for the huge amount of features has really revolutionised our payment gateway experience both from a developer and staff point of view.

And the changes and improvements constantly evolve, too. In fact, Stripe is a brilliant place to stay ahead of the curve when it comes to regulation and data privacy because they're always on the ball with such matters.

Pros

I have to first commend the supoprt team from Stripe. Whether this is a technical issue, such as the developer support or technical issue, or the support for sales or management staff, Stripe put a huge emphasis on making their support second to none.

Developers can choose between tickets and email, but there is also an IRC channel to talk real time to actual Stripe developers. They're knowledgeable and extremely helpful. When you use the on-site live chat feature, you will also get a follow up email with any extra information and a log of the chat, with an invitation to get in touch if the issue still isn't solved.

The fact that it's developer first means you have an excellent set of powerful, reliable and well tested APIs. The sandbox is fantastic and the logging to help debug your software (in both sandbox and live) are truly unmatched in the payment gateway world. Every request, full request and response, and everything is deeply integrated, so you can quickly click between related data in a sensical way. The API documentation is beautiful and easy to follow and feedback and suggestions are taken on board and literally implemented more often than not if a problem ever arises or a good suggestion is made.

The dashboard for sales staff is easy to use. The interface is clean but the features are tremendously powerful. The fraud integration with Radar is a blessing to small and medium businesses that want a quick way to help keep themselves protected.

Cons

Having to setup multiple accounts, albeit sub accounts that appear in the same dashboard, to utilise multiple currencies.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ed P.
Industry: E-Learning
Company size: Self Employed

Best card processing

Used Daily for 2+ years
Reviewed on 6/23/2020
Review Source: Capterra

As a back office processing system with good security and good user interface, it can't be beat.

Pros

Low rate, excellent security, prompt direct transfer to bank account, good analytics, embeds on website and works without making people leave my site, clear user interface, good integration with other software, intelligent processing (e.g. prevents double subscriptions)

Cons

Not much at all that i don't like, as long as I'm not expecting it to do things it can't do. It is better, for example, than PayPal in website processing but can't replace PayPal or Square for one on one payments.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
8.8/10
Based on 1,676 user ratings
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Stripe Pricing

Stripe Pricing

Starting from
N/A
Free Trial
Free
Value for money

PAY AS YOU GO: 2.9% + 30¢ per successful card charge.

ENTERPRISE: contact Stripe.

Stripe has no setup fees, no monthly fees, no validation fees, no refund fees, and no card storage fees. There’s also no charge for failed payments. You’ll never have to decipher a complex statement, because you know what you’re charged in advance.

PAY AS YOU GO: 2.9% + 30¢ per successful card charge.

ENTERPRISE: contact Stripe.

Stripe has no setup fees, no monthly fees, no validation fees, no refund fees, and no card storage fees. There’s also no charge for failed payments. You’ll never have to decipher a complex statement, because you know what you’re charged in advance.

Value for Money
4.5/5
Based on 1,676 user ratings
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Stripe Features

Stripe Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4.5/5
Based on 1,676 user ratings
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Categories

Additional information for Stripe

Additional information for Stripe

Key features of Stripe

  • 3D Secure
  • APIs
  • Accept all major debit and credit cards
  • Account security
  • Accounting support
  • Authorization features
  • CVC/AVS checks
  • Collaboration notes
  • Collect transaction fees
  • Consolidated reports
  • Custom UI toolkit
  • Dispute handling
  • Dynamic statement descriptors
  • Embeddable checkout
  • Financial reporting
  • Full-stack payments
  • Full/partial refunds
  • Google Authenticator two-step authentication
  • Guaranteed settlement
  • Instant payment acceptance
  • Invoice closing and opening
  • Invoice paying
  • Invoicing
  • Mobile customer interfaces
  • Mobile payments
  • Mobile web
  • Multi-currency payouts
  • Multiple currencies
  • Open-source plugins
  • PCI compliance
  • Payout timing
  • Reconciliation
  • Reporting and insights
  • Roles and permissions
  • SMS two-step authentication
  • Shared customers
  • Stripe Radar for fraud & disputes
  • Subsidiary support
  • Third party integrations
  • U2F keys
  • Unified payouts
  • iOS and Android SDK

Benefits

  • Create a customized checkout experience that works across browsers and devices of all sizes. Choose from a range of options that allow control across flexibility, customization, and ease.

  • Accept all major debit and credit cards from customers in every country including Visa, Master Card, American Express, Discover, JCB, Diners Club, China, and UnionPay.

  • Simplify and accelerate how you reconcile transactions through Stripe's API and dashboard for real-time information about charges, fees, refunds, and transfers.

  • See all charges—across different payment types, countries, and currencies—in the Stripe Dashboard or extract the data directly from the API.

  • Hundreds of integrations help extend the Stripe platform and automate almost every manual process that used to take hours of human time.

  • Stripe FAQs

    Stripe FAQs

    Below are some frequently asked questions for Stripe.

    Q. What type of pricing plans does Stripe offer?

    Stripe offers the following pricing plans:

    Pricing model: Free

    Free Trial: Not Available

    PAY AS YOU GO: 2.9% + 30¢ per successful card charge. ENTERPRISE: contact Stripe. Stripe has no setup fees, no monthly fees, no validation fees, no refund fees, and no card storage fees. There’s also no charge for failed payments. You’ll never have to decipher a complex statement, because you know what you’re charged in advance.

    Q. What are the main features of Stripe?

    Stripe offers the following features:

    • 3D Secure
    • APIs
    • Accept all major debit and credit cards
    • Account security
    • Accounting support
    • Authorization features
    • CVC/AVS checks
    • Collaboration notes
    • Collect transaction fees
    • Consolidated reports
    • Custom UI toolkit
    • Dispute handling
    • Dynamic statement descriptors
    • Embeddable checkout
    • Financial reporting
    • Full-stack payments
    • Full/partial refunds
    • Google Authenticator two-step authentication
    • Guaranteed settlement
    • Instant payment acceptance
    • Invoice closing and opening
    • Invoice paying
    • Invoicing
    • Mobile customer interfaces
    • Mobile payments
    • Mobile web
    • Multi-currency payouts
    • Multiple currencies
    • Open-source plugins
    • PCI compliance
    • Payout timing
    • Reconciliation
    • Reporting and insights
    • Roles and permissions
    • SMS two-step authentication
    • Shared customers
    • Stripe Radar for fraud & disputes
    • Subsidiary support
    • Third party integrations
    • U2F keys
    • Unified payouts
    • iOS and Android SDK

    Q. Who are the typical users of Stripe?

    Stripe has the following typical customers:

    Small Business, Large Enterprises, Freelancers, Mid Size Business

    Q. What languages does Stripe support?

    Stripe supports the following languages:

    English

    Q. What type of pricing plans does Stripe offer?

    Stripe has the following pricing plans:

    Free

    Q. Does Stripe support mobile devices?

    Stripe supports the following devices:

    Android, iPhone

    Q. What other apps does Stripe integrate with?

    Stripe integrates with the following applications:

    Accelo, Blinksale, Bookeo, Checkfront, LeadDyno, LightCMS, Post Affiliate Pro, SeamlessGov, Stitch Labs, Zoho Books

    Q. What level of support does Stripe offer?

    Stripe offers the following support options:

    Forum, Knowledge Base, Online Support