Stripe

Online payment processing for internet businesses

4.7 /5 (1745 reviews) Write a Review!

Stripe Overview

What is Stripe?

Stripe is an online payment processing tool for internet businesses. Whether managing a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and functionality help users create the best possible product for their users.

Stripe allows users to bill customers on a recurring basis, set up a marketplace, or simply accept payments using its fully integrated, global payments platform. Developers are able to rapidly build production-ready integrations with modern tools, from React components to real-time webhooks. Using Stripe’s developer platform means less maintenance for legacy systems and more focus on core customer and product experiences.

Organizations can accept all major debit and credit card payments in 135+ currencies. If needed, enable 3D Secure for any payment. Stripe supports more than just cards using global payment methods, which can be activated from the dashboard including ACH credit transfers, Alipay, Bancontact, Giropay, and more.

Stripe’s elegant abstractions simplify adding or changing billing models, including a powerful interface to test and roll out new pricing easily. Users can bill customers with one-off invoices or automatically on a recurring basis. Go global with support for different payment methods. The Stripe billing API is easy to integrate into existing websites, mobile apps, or even CRM systems. Developers can use out-of-the-box functionality to get started quickly or use our composable API building blocks to design fully customized subscription logic and pricing models.

Users can create and manage subscriptions and invoices—and view detailed financial reports—directly from the dashboard. Stripe doesn’t limit the number of team members that can be added and supports granular roles and permissions to help manage access.

Connect, Stripe's routing and payout engine, will automatically track balances, batch earnings into payouts, time transfers with local cutoffs, and retry failed transfers. Users can also incorporate advanced flows like account debits, one-to-many payments, and others. Connect’s payout engine lets users specify payout timing for users, and includes instant payouts, which allows users to receive funds within minutes. Connect helps get recipients paid faster and removes errors and reconciliation work.

Stripe Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Value for money

PAY AS YOU GO: 2.9% + 30¢ per successful card charge.

ENTERPRISE: contact Stripe.

Stripe has no setup fees, no monthly fees, no validation fees, no refund fees, and no card storage fees. There’s also no charge for failed payments. You’ll never have to decipher a complex statement, because you know what you’re charged in advance.


Stripe Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Embeddable checkout
Customize invoices to match company branding
Reporting and insights via the dashboard
Manage roles & permissions
Attach notes for teammates on payments
Stripe screenshot: Embeddable checkout Stripe screenshot: Customize invoices to match company branding Stripe screenshot: Reporting and insights via the dashboard Stripe screenshot: Manage roles & permissions Stripe screenshot: Attach notes for teammates on payments

Stripe Reviews

Stripe Reviews

Overall rating
4.7
/
5
Excellent
1297

Very good
367

Average
53

Poor
13

Terrible
15

Value for Money
4.5
Features
4.5
Ease of Use
4.5
Customer Support
4.3
95% recommended this app
Matthew V.

Integrates seamlessly with everything

Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.


Kalie B.

Robust But Confusing Software

In general, Stripe has worked well for us after we made the switch two years ago when we updated our website. The best feature for us is the ability to have monthly donors running through Stripe, which has helped our monthly donations increase. I would recommend Stripe to other non-profits but with the caution that it was not built for non-profits and that it can be tricky to understand - I would not recommend it to someone that wasn't at least somewhat tech-savvy and capable of figuring out how it all works.


Ryan T.

Terrible policies and unnecessarily expensive

Easy to use, but that one positive note comes with terrible policies, very expensive rates, and awful customer service.


Anant M.

Finally a global payments platform worth using!

With full seamless integration with our WooCommerce platform, and a sleek modern user interface that everybody likes, accepting credit cards, debit cards and Apple Pay, Stripe is everything we ever needed.


Ethan M.

Industry Standard Payment Processing Platform

Stripe's capabilities for online transactioning is considerably useful to me and it has helped me with thousands of sales online. I have integrated the platform with my festival's website and used it for ticketing and merchandising services which assisted in operating the event and brand for a number of years. I'd likely recommend their services to other entrepreneurs.


Matthew V.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Integrates seamlessly with everything

Used Weekly for 2+ years
Reviewed on 2019-12-05
Review Source: Capterra

Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.

Pros

So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen.
An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.

Cons

Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kalie B.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Robust But Confusing Software

Used Daily for 1+ year
Reviewed on 2021-01-04
Review Source: Capterra

In general, Stripe has worked well for us after we made the switch two years ago when we updated our website. The best feature for us is the ability to have monthly donors running through Stripe, which has helped our monthly donations increase. I would recommend Stripe to other non-profits but with the caution that it was not built for non-profits and that it can be tricky to understand - I would not recommend it to someone that wasn't at least somewhat tech-savvy and capable of figuring out how it all works.

Pros

Stripe has been beneficial for processing donations through our website. Our favorite feature is that it can do both one-time and recurring donations so our monthly donors can run through it as well as the donors who give once or sporadically. It can collect a lot of information that can all be exported out of Stripe for our donor database. We like that you can choose when funds will be automatically transferred to your bank account and change it when necessary - for example, for most of the year we have it transfer funds weekly. However, at year-end when donations are very high we switch to daily transfers. There is also the option to do manual transfers as well. Donations are grouped into "batches" when transfers are done so you can make sure the bank transfer matches the batch amount in Stripe and also matches the amount entered in the donor database (if you're a non-profit). You can also easily refund someone if needed, which has been helpful several times. Overall, this software does what it needs to do and has some great functionality along with it.

Cons

Stripe was a bit of a learning curve for us because it is clearly intended for for-profit companies or small businesses rather than non-profits. There are many features we don't use that I wish could be turned off or hidden so that it was one less thing lingering on the dashboard. Another thing that is difficult is that Stripe ties everything to an email address rather than a person's name, so if you are trying to find a specific person but don't know their email address it can be hard to find them in the system. In general, their support team is pretty helpful and easy to work with but it's all done through chat and email - there have been times where it would've been much more helpful if we could have talked on the phone while looking at Stripe together.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Ryan T.
Industry: Real Estate
Company size: 11-50 Employees

Terrible policies and unnecessarily expensive

Used Weekly for 2+ years
Reviewed on 2020-04-30
Review Source: Capterra

Easy to use, but that one positive note comes with terrible policies, very expensive rates, and awful customer service.

Pros

It is commonly used and easily syncs with many major online sources. The unfortunate side of that is they have terrible policies and are expensive on the processing fee.

Cons

The "Dispute" aspect of this platform is a joke. The processing fee is also ridiculously high considering how poor their customer service is. We have had 5 occurrences already of clients "disputing" payments and the client wins every time. The frustration grows knowing all of the "disputes" of clients came after our company carried out the service, the client got what they wanted, and we did not get paid for it.
To add to it, these disputes that favored the client after review, came after our company supplied Stripe with signed contracts, proof of conversations on the topic/invoice, and proof of the client utilizing the service. All for nothing after we charged the client and less than a week later they "Disputed" the service, won and got all their money back resulting in our company being out the revenue and having to personally pay for the service to our employees.
We are an event venue so this is extremely unfortunate because all 5 of these occurrences of disputes that we lost have happened after the event and service was provided to the client.
I would not recommend Stripe to anyone from our experiences. Our company changed our policies and is no longer using Stripe due to these experiences and losing thousands of dollars due to their loose policies.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Anant M.
Industry: Information Technology & Services
Company size: 2-10 Employees

Finally a global payments platform worth using!

Used Daily for 1+ year
Reviewed on 2020-12-03
Review Source: Capterra

With full seamless integration with our WooCommerce platform, and a sleek modern user interface that everybody likes, accepting credit cards, debit cards and Apple Pay, Stripe is everything we ever needed.

Pros

We started using Stripe when we needed an alternative to PayPal's payment platform. Being globally accepted and trusted Stripe was the best and easiest alternative to choose.

- Easy to use and implement.
- Incredibly low fees, the best in the industry, this alone is enough to select it.
- Accepts all credit companies
- The verification process is smooth and easy.
- Interface is easy to understand and constantly getting updated with new features and other improvements.
- Timely automatic payments to our bank accounts.

Cons

There are only a few caveats that we experienced:
- American Express cards are not accepted in India.
- Stripe once disabled the whole system without notification or warning and wanted additional documents. Though the issue was resolved in a day, they should ask for information first and then disable the system if the user doesn't comply.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ethan M.
Industry: Entertainment
Company size: 51-200 Employees

Industry Standard Payment Processing Platform

Used Daily for 2+ years
Reviewed on 2020-12-14
Review Source: GetApp

Stripe's capabilities for online transactioning is considerably useful to me and it has helped me with thousands of sales online. I have integrated the platform with my festival's website and used it for ticketing and merchandising services which assisted in operating the event and brand for a number of years. I'd likely recommend their services to other entrepreneurs.

Pros

One of the better means of processing transactions and payments digitally, that's widely accepted by a variety of business owners. Integrateable in many different web development platforms, Stripe makes it easy for people to order items and services online while simultaneously making it easy for sellers to provide their items and services to people via the internet.

Cons

Obviously to a certain degree their payment percentages could be lower, however it would depend on whether or not credit card transaction fees are low enough to facilitate Stripe's ability to lower any fees they might have.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8.8/10
Based on 1,745 user ratings
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Stripe Pricing

Stripe Pricing

Starting from
N/A
Free Trial
Free
Value for money

PAY AS YOU GO: 2.9% + 30¢ per successful card charge.

ENTERPRISE: contact Stripe.

Stripe has no setup fees, no monthly fees, no validation fees, no refund fees, and no card storage fees. There’s also no charge for failed payments. You’ll never have to decipher a complex statement, because you know what you’re charged in advance.

PAY AS YOU GO: 2.9% + 30¢ per successful card charge.

ENTERPRISE: contact Stripe.

Stripe has no setup fees, no monthly fees, no validation fees, no refund fees, and no card storage fees. There’s also no charge for failed payments. You’ll never have to decipher a complex statement, because you know what you’re charged in advance.

Value for Money
4.5/5
Based on 1,745 user ratings
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Stripe Features

Stripe Features

API
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Inventory Management
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4.5/5
Based on 1,745 user ratings
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Categories

Additional information for Stripe

Additional information for Stripe

Key features of Stripe

  • 3D Secure
  • APIs
  • Accept all major debit and credit cards
  • Account security
  • Accounting support
  • Authorization features
  • CVC/AVS checks
  • Collaboration notes
  • Collect transaction fees
  • Consolidated reports
  • Custom UI toolkit
  • Dispute handling
  • Dynamic statement descriptors
  • Embeddable checkout
  • Financial reporting
  • Full-stack payments
  • Full/partial refunds
  • Google Authenticator two-step authentication
  • Guaranteed settlement
  • Instant payment acceptance
  • Invoice closing and opening
  • Invoice paying
  • Invoicing
  • Mobile customer interfaces
  • Mobile payments
  • Mobile web
  • Multi-currency payouts
  • Multiple currencies
  • Open-source plugins
  • PCI compliance
  • Payout timing
  • Reconciliation
  • Reporting and insights
  • Roles and permissions
  • SMS two-step authentication
  • Shared customers
  • Stripe Radar for fraud & disputes
  • Subsidiary support
  • Third party integrations
  • U2F keys
  • Unified payouts
  • iOS and Android SDK

Benefits

  • Create a customized checkout experience that works across browsers and devices of all sizes. Choose from a range of options that allow control across flexibility, customization, and ease.

  • Accept all major debit and credit cards from customers in every country including Visa, Master Card, American Express, Discover, JCB, Diners Club, China, and UnionPay.

  • Simplify and accelerate how you reconcile transactions through Stripe's API and dashboard for real-time information about charges, fees, refunds, and transfers.

  • See all charges—across different payment types, countries, and currencies—in the Stripe Dashboard or extract the data directly from the API.

  • Hundreds of integrations help extend the Stripe platform and automate almost every manual process that used to take hours of human time.

  • Stripe FAQs

    Stripe FAQs

    Below are some frequently asked questions for Stripe.

    Q. What type of pricing plans does Stripe offer?

    Stripe offers the following pricing plans:

    Pricing model: Free

    Free Trial: Not Available

    PAY AS YOU GO: 2.9% + 30¢ per successful card charge. ENTERPRISE: contact Stripe. Stripe has no setup fees, no monthly fees, no validation fees, no refund fees, and no card storage fees. There’s also no charge for failed payments. You’ll never have to decipher a complex statement, because you know what you’re charged in advance.

    Q. What are the main features of Stripe?

    Stripe offers the following features:

    • 3D Secure
    • APIs
    • Accept all major debit and credit cards
    • Account security
    • Accounting support
    • Authorization features
    • CVC/AVS checks
    • Collaboration notes
    • Collect transaction fees
    • Consolidated reports
    • Custom UI toolkit
    • Dispute handling
    • Dynamic statement descriptors
    • Embeddable checkout
    • Financial reporting
    • Full-stack payments
    • Full/partial refunds
    • Google Authenticator two-step authentication
    • Guaranteed settlement
    • Instant payment acceptance
    • Invoice closing and opening
    • Invoice paying
    • Invoicing
    • Mobile customer interfaces
    • Mobile payments
    • Mobile web
    • Multi-currency payouts
    • Multiple currencies
    • Open-source plugins
    • PCI compliance
    • Payout timing
    • Reconciliation
    • Reporting and insights
    • Roles and permissions
    • SMS two-step authentication
    • Shared customers
    • Stripe Radar for fraud & disputes
    • Subsidiary support
    • Third party integrations
    • U2F keys
    • Unified payouts
    • iOS and Android SDK

    Q. Who are the typical users of Stripe?

    Stripe has the following typical customers:

    Small Business, Large Enterprises, Freelancers, Mid Size Business

    Q. What languages does Stripe support?

    Stripe supports the following languages:

    English

    Q. What type of pricing plans does Stripe offer?

    Stripe has the following pricing plans:

    Free

    Q. Does Stripe support mobile devices?

    Stripe supports the following devices:

    Android, iPhone

    Q. What other apps does Stripe integrate with?

    Stripe integrates with the following applications:

    Accelo, Blinksale, Bookeo, Checkfront, LeadDyno, Post Affiliate Pro, SeamlessGov, Stitch Labs, SureDone, Zoho Books

    Q. What level of support does Stripe offer?

    Stripe offers the following support options:

    Forum, Knowledge Base, Online Support