UKG Pro

About UKG Pro
UKG Pro is a comprehensive human capital management suite designed for enterprise organizations. It manages personnel data, handles payroll tasks, tracks scheduling , and helps attract, nurture, and grow talent .
The solution's candidate-centric recruiting capabilities help widen the talent pool and maintain relationships with candidates, even before the hiring process begins. With proactive absence management capabilities, UKG Pro provides visibility into absence trends, enabling organizations to better understand the impact of planned, incidental, or extended employee absences.
Key benefits of UKG Pro
• Human Resources: UKG Pro delivers all the strategic HR functionality you need in one global system of record. Track all human capital management information about your employees, including personal information, employment history, benefits information, performance history and more.
• Payroll Administration, Tax Management and Compliance: UKG Pro handles even the most complex payroll computations and requirements for employees in the U.S. and Canada in just a few simple steps. Through UKG Wallet, Pro also supports timely earned wage access and financial wellbeing support for employees.
• Benefits Administration, Open Enrollment and Life Events: UKG Pro provides an intuitive benefits enrollment experience for employees that guides them to make well-informed benefits choices for themselves and their families.
• Talent Management: UKG Pro’s talent solutions can help you engage and develop your workforce for today and tomorrow with easy to use human capital management, performance management and succession management tools for the person-centered lifecycle.
• Reporting, Workforce Analytics, and Business Intelligence Tools: Gain complete visibility and insight into your workforce with UltiPro’s comprehensive reporting and business intelligence tools. UKG Pro lets you pull data across all areas of your people management to capture key metrics in an instant.
• Employee Feedback: Keep a pulse on how your people feel about your organization, help them feel they influence organizational strategy so they’re invested in their work, and leverage AI through Employee Voice to analyze sentiment and accurately understand the emotions behind employee responses.
• Community Building: Give your people a platform to connect with peers, manage employee resource groups (ERGs), and deliver career and mentorship advice through UKG Talk
• Time, Attendance, and Scheduling: UKG Pro Workforce Management is a highly flexible solution designed to meet unique time and labor requirements across all industries and across all levels of an organization, providing people with quick, simple, and accurate time entry, comprehensive, personalized scheduling options, and flexible time off and accrual rules. This solution is best suited for a large enterprise organization.
• Recruiting: UKG Pro Recruiting can help you expand your recruiting processes by supporting candidate engagement and relationships as well as attracting, hiring, and developing the best talent for your business.
• Onboarding: UKG Pro Onboarding helps your new employees connect to your company in a way that’s personal and impactful enabling you to build successful relationships, increase engagement, and improve performance for your business.
• Performance Management: UKG Pro Performance Management is a highly configurable solution that lets you assess performance and gather feedback on an ongoing basis to get the best results out of your employees.
• Succession Management: UKG Pro Succession Management can help you create a proactive, executable plan for professional growth and career advancement for all employees.
• Global HCM: UKG Pro enables multinational organizations to engage employees locally, ensure targeted compliance, achieve one view of their global workforce, and deliver a consistent and culturally relevant experience for all employees, regardless of location.
• Payment Services: You can ensure your time and resources are spent on best supporting your people with UKG Pro Payment Services handling your tax filing and other pay-related services.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
UKG pro helps calculate payroll accurately
Reviewed on 2023-08-24
Payoll may be calculated more precisely with the help of UKG pro. More than 500 workers have used...
Payoll may be calculated more precisely with the help of UKG pro. More than 500 workers have used this software to do payroll faster than with any other program.
Pros
The Applicant Tracking System at UKG is fantastic. As far as workflows and approvals go, it's also the top dog. UKG contains all the features necessary in an HRIS system, plus the company's partnerships with other suppliers mean that many HR and benefits-related tasks may be automated through seamless connections.
Cons
When first starting out with UKG, the system can seem daunting. UKG Support has a fantastic ticket system, but in some circumstances, you may have to wait a while before a support specialist responds.
- Industry: Nonprofit Organization Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
UKG Pro Review
Reviewed on 2024-01-16
Pros
Cost, their modules, integrations with other systems, the look/feel, user-friendliness of the modules, their security platform, user interface experience, global support and overall organization.
Cons
At the time, we wanted to go with their Ulit-Time Mgmt for timesheets, but they were in the midst of sunsetting that module, so we were forced to move to their Ulti Time and Attendance module. Other than that minor hiccup, there is nothing else that I dislike about UKG Pro.
Reasons for Choosing UKG Pro
We were with Ceridian for 30 years through various variations of their HR/Payroll Web system. It was extremely clunky, not user friendly, hard to pull data as it was extremely customized, the system did not sync with other (newer) systems, it did not support global emps, and in short, it was time to move on to new system.Switched From
Dayforce HCMReasons for Switching to UKG Pro
UKG was a perfect fit for our organization. It fit our current and future visions as well as, our budget and what we wanted to pay for a new HCM system.- Industry: Aviation & Aerospace
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Sold a dream, delivered nothing but problems
Reviewed on 2024-05-03
The sales team sold us on the software because they touted a support team that would hold our hand...
The sales team sold us on the software because they touted a support team that would hold our hand from start to finish and make sure we were never left hanging. Instead, we got UKG project managers who were completely disorganized and nonresponsive, our integration feeds took more than 18 months to create, UKG support took weeks or sometimes literal months to answer our questions, and when UKG drops the ball they still make the customer pay the price for it. We have been on this system for 3 years and still do not have all of our benefits feeds working correctly.
Pros
UKGPro has a huge expanse of capabilities and can be highly customized. It's capable of covering most, if not all, needed HR functions.
Cons
You have to be an expert in the system to get everything to work together correctly. UKG's support is abysmal. Reporting is extremely challenging and UKG forces customers to pay for everything they possibly can. We were left waiting for weeks or months for answers during launch. We are now being forced to pay an additional annual cost to update benefits administration because UKG is not updating their software, but of course they're not discounting our normal fees for the software.
Alternatives Considered
Workday HCMReasons for Choosing UKG Pro
We thought we would get a better value for a growing team and be able to streamline our HR processesReasons for Switching to UKG Pro
Sales team sold us on excellent support and excellent employee experience.- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
UKG Pro is great
Reviewed on 2024-11-10
I loved this software. It's an all-in-one app which gives you the opportunity to access everything...
I loved this software. It's an all-in-one app which gives you the opportunity to access everything from one single dashboard. It makes accessing pay stubs, benefits, paid time off, etc easy to access. There's also a section with my employer to continue education.
Pros
What I like most is it's an all-in-one app. Pay stubs, continuing education, benefits information, and time off balances are just a few things that UKG Pro has on it's dashboard. It's very easy to access it all.
Cons
I don't have any cons associated with UKG Pro.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Comprehensive
Reviewed on 2024-09-08
I used it as a workunit manager with about 15 direct reports. It's a good product overall, with...
I used it as a workunit manager with about 15 direct reports. It's a good product overall, with comprehensive features and good customer service.
Pros
- Comprehensive HR/people management system
- Easy to learn and implement
- Nice integrations between different touchpoints for employees (recruitment, hiring/onboarding, timekeeping, performance management)
Cons
- User design and experience could be cleaner and more intuitive, especially for the employee-facing side when you have employees that are less digitally literate
UKG Pro FAQs
Below are some frequently asked questions for UKG Pro.Q. What type of pricing plans does UKG Pro offer?
UKG Pro offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of UKG Pro?
UKG Pro has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does UKG Pro support?
UKG Pro supports the following languages:
Danish, English, French, German, Italian, Portuguese, Spanish, Swedish
Q. Does UKG Pro support mobile devices?
UKG Pro supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does UKG Pro integrate with?
UKG Pro integrates with the following applications:
Achievers, Appcast, Asurint, Beekeeper, Benefitfocus Platform, Bluewater, Brainier LMS, ClearStar, CloudPay, Crew, Equifax, First Choice, GoodHire, Greenhouse, HireRight, Indeed, Infor Learning Management System (LMS), IntelliCorp, Intelligent Data Management Cloud, Jobvite, LinkedIn for Business, ManageEngine ADManager Plus, Microsoft Viva Engage, Modulus, NetSuite, Okta, OneLogin, Orange Tree, Outmatch, PayScale Suite, PeopleFluent, PingFederate, PlanSource, Predictive Index, Schoox, Shield Screening, Slack, Speakap, Sterling, TazWorks, Twitter/X, VICTIG Screening Solutions Suite, Veritable Screening, hr360, iCIMS Talent Cloud
Q. What level of support does UKG Pro offer?
UKG Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for UKG Pro.
- Human Resources Software
- Payroll Software
- Recruiting Software
- Talent Management Software
- Workforce Management Software
- Succession Planning Software
- Benefits Administration Software
- Employee Engagement Software
- Onboarding Software
- Business Intelligence Software
- Scheduling Software
- 360 Degree Feedback Software
- Time Clock Software
- Reporting Software
- Performance Management & Appraisal Software
- Mobile Learning Software