About Confluence

Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.

Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.

Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.

Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.

Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.

No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.

In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.

Pricing starting from:

US$5.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Confluence

  • One platform that houses content creation, real time editing, document management, social features, and more.
  • Industry trusted by 30,000+ organizations.
  • First class Jira integration.
  • Customize with over 3,000 apps from the Atlassian Marketplace
  • Flexible enough to grow with your team and your organization through a consistent and logical organization method.
  • Available on both desktop and mobile native apps.

  • Devices

    Business size

    S M L

    Markets

    United Arab Emirates, Austria, Australia, Belgium, Brazil and 29 others, Canada, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR China, Indonesia, Ireland, Israel, India, Iceland, Italy, Japan, Luxembourg, Mexico, Malaysia, Netherlands, Norway, New Zealand, Philippines, Portugal, Russia, Sweden, Singapore, United States, South Africa

    Supported Languages

    English, French, German, Japanese, Korean and 3 others, Portuguese, Russian, Spanish

    Pricing starting from:

    US$5.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - 15
    Confluence Software - 16
    Confluence Software - 17
    Confluence Software - 18
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    Confluence video
    Confluence Software - Have a home for all your documentation and organize them in a consistent structure Confluence Software - Collaborate with your teammates using @-mentions and page comments Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it. Confluence Software - Use our first class Jira integration to add context to your issues in Confluence Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates Confluence Software - Create meeting notes, project planning pages, and more. Confluence Software - Share documents with anyone on your team so you can collaborate together. Confluence Software - Assign important tasks to your teammates and create task lists for your projects. Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments. Confluence Software - Create roadmaps to keep your team on track for important projects and launches Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending Confluence Software - Use in-line comments to provide contextual feedback on projects and pages Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app. Confluence Software - 15 Confluence Software - 16 Confluence Software - 17 Confluence Software - 18 Confluence Software - 19

    Features

    Total features of Confluence: 77

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Archiving & Retention
    • Assignment Management
    • Audio File Management
    • Audit Trail
    • Brainstorming
    • Calendar Management
    • Cataloging/Categorization
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Content Management System (CMS) Software
    • Customizable Branding
    • Customizable Templates
    • Data Security
    • Discussions / Forums
    • Document Capture
    • Document Classification
    • Document Generation Software
    • Document Management Software
    • Document Review
    • Document Storage
    • Drag & Drop
    • Due Date Tracking
    • Email Management Software
    • Feedback Management
    • File Management
    • File Sharing Software
    • Full Text Search
    • Gamification Software
    • Gantt/Timeline View
    • Goal Setting / Tracking
    • Idea Management Software
    • Idea Ranking
    • Ideation
    • Information Governance
    • Knowledge Base Management
    • Knowledge Management Software
    • Milestone Tracking
    • Mind Maps
    • Mobile Access
    • Planning Tools
    • Prioritization
    • Product Roadmapping
    • Progress Tracking
    • Project Management Software
    • Project Planning Software
    • Project Planning/Scheduling
    • Project Tracking Software
    • Real Time Data
    • Real Time Editing
    • Release Planning
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management Software
    • Resource Management Software
    • Rich Text Editor
    • Risk Management Software
    • Search/Filter
    • Self Service Portal
    • Status Tracking
    • Surveys & Feedback
    • Tagging
    • Task Management Software
    • Task Progress Tracking
    • Template Management
    • Text Editing
    • Third Party Integrations
    • Unified Directory
    • Version Control
    • Visualization
    • Workflow Management Software

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    Reviews

    Overall rating

    4.4 /5
    (1,931)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.1/5
    Customer Support Software
    4.2/5

    Already have Confluence?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,931
    Steve M.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    The Collaboration Platform You've Waited For

    Reviewed on 2019-10-31

    We document everything in Confluence. I run a digital marketing team of around 20 people and have...

    We document everything in Confluence. I run a digital marketing team of around 20 people and have a total of 40 users in the tool (a few other teams besides mine use it). It's been a fantastic tool to get everyone on the same page and keep track of our how-tos, meeting notes, plans, goals, features/specs, etc.

    Pros

    Real-time simultaneous editing
    Ease of finding and organizing what I've written
    Constantly adding new features
    Integration with Jira and Trello is great, but also works as lightweight project management by itself

    Cons

    Honestly, they've fixed my biggest cons, like storage space (now you can buy a bigger plan) and they keep adding more things.
    I think my colleagues would say there's still a learning curve, which is understandable, and I think Confluence has been changing the interface with more tips and features for new users (which is sometimes confusing for long-time users like me, LOL)
    One big con is still the limited integration with MS Office. Confluence fully replaces the need for Word in most cases, so that's not a big deal, but I wish the Excel integration and/or the table functionality was better.
    Also, printing is pretty tough when you have tables.

    Alternatives Considered

    Microsoft SharePoint

    Reasons for Switching to Confluence

    Confluence is quite inexpensive for what you get and it's super powerful. I really love the quick, accurate search results. The macro functionality and new "Slack" style slash commands are really cool. The notification system is very nice, especially the @mentions.
    Verified Reviewer
    Overall rating
    • Industry: Medical Devices
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Notes and Document Management for Pros

    Reviewed on 2021-09-18

    Confluence is the best notes taking and document creation software available - it's a well-integrate...

    Confluence is the best notes taking and document creation software available - it's a well-integrated, easy to navigate tool that enables live collaboration whilst providing a range of integrations to other business tools!

    Pros

    Easy to use navigation bar per space (topic area) of store notes coupled with a range of text formatting and style features - Confluence is one of the best software tools available for notes taking! The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.

    Cons

    Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.

    Alternatives Considered

    Google Docs and Microsoft OneNote

    Reasons for Choosing Confluence

    Confluence was cleaner and more agile with a clear collaborative value over other products.

    Switched From

    Asana, HubSpot CRM and Evernote Teams

    Reasons for Switching to Confluence

    The range of features, integration potential and ease of collaboration. The storage, navigation and organisation of Confluence sold it beyond any other product.
    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Great for users to collaborate on content, but not at the same time

    Reviewed on 2021-08-12

    With the exception of the overwriting problem, Confluence is an excellent place to display content...

    With the exception of the overwriting problem, Confluence is an excellent place to display content for future reference. Pages and content are easily created, maintained, and permissioned by users and it is a pleasant tool to use. As long as you don't have to do so at the same time as your coworker...

    Pros

    The software is very easy to use for its most basic features - as a place to create and store content. It is a solid tool for a knowledge base or even project management. Macros allow creatively in how content is displayed and linked or mirrored from other pages. Users can control permissions, visibility and see a clear history of changes - which can be easily reverted back to if necessary. Page trees make it simple to navigate complex "spaces" of information and the search functionality is robust. Overall, a great place to develop content for internal collaboration and future reference.

    Cons

    Although Confluence is a great place to create and collaborate on content, it has a few major downfalls that are a constant source of frustration. The biggest issue relates to users working on the same page at the same time. This is a horrible experience at best. Content between users is frequently lost or overwritten and you can never be confident in if your content will save successfully and not disappear. When Confluence tries to merge changes, it often will lose content or simply not work at all. The result is users ensuring that only one person is editing at a time, which is a terrible annoyance and slows teams down. It often causes teams to actively collaborate in another tool where this is not an issue and then simply link to it through Confluence.

    Giovanni M.
    Overall rating
    • Industry: Internet
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    A wiki like software, Successful Tracking and Project Management

    Reviewed on 2021-09-13

    As mentioned in the title of my review, it's like a wiki version for the company's documents. I can...

    As mentioned in the title of my review, it's like a wiki version for the company's documents. I can easily find almost everything that I am looking for specially when tracking a document or checking for reference of hierarchy. It is the best solution for providing guide and solution documentation for my clients/customers.When I was still employed under an e-commerce company, we used confluence across most of our departments. It is very useful for finding information, reference for training because it serves as a knowledge base for our company's content. It can also be used as reference when checking metrics and product information within the company that is very important for the decision making of higher management.

    Pros

    -No need to use multiple MS software like Ms Project, excel or even Word for documentation. Now I'm using a single tool for my Checklist, Requirement list, action plans, help guides, and testing strategies.
    -I like how it is integrated with JIRA which is also one of the main tools we use at work. All Jira dashboards are available within Confluence which allows documentation to be supported by task.
    -There are ready templates for creating different types of documents. There is an option to create hierarchy for documentation and link them to each other to avoid duplication.

    Cons

    -Right now, exporting of documents is only limited to Word and PDF file types. It would be better if there were more options.
    -Adding the option to customize forms would be a convenient feature. Instead of only having the pre-build forms.
    -It is also better if there will be more complex support for searching algorithms for discovery when searching, not just by typing the exact keyword

    Zuhairah A.
    Overall rating
    • Industry: Internet
    • Company size: 5,001-10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Very flexible collaboration tools

    Reviewed on 2021-04-07

    Main issue that we have solved with this software is, sharing and giving access of document to...

    Main issue that we have solved with this software is, sharing and giving access of document to certain user from various department. It help to protect the document and it will give insight if the document has been edited and the editor of the document.

    Pros

    I really like that Confluence is very flexible in managing collaboration of documentation and task. Creating a document and stored it in the cloud storage provided by this platform make the sharing process of the document is very easy and flawless and the document will only circulated inside the software which add more security to the document.

    Cons

    The only thing that i have problem with this software is, the full text search is not properly constructed. Too many unrelated search result is returned and that mean it is not accurate. I need to scan the result manually to find the document that i need and that action is taking time and slowing me down.

    Showing 5 reviews of 1,931 Read all reviews

    Confluence FAQs

    Below are some frequently asked questions for Confluence.

    Confluence offers the following pricing plans:

    Confluence offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $5 per user/month for 11 to 20,000 users Organizations to scale: $10 per user/month for up to 20,000 users

    Confluence has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Confluence supports the following languages:

    English, French, German, Japanese, Korean, Portuguese, Russian, Spanish

    Confluence supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Confluence integrates with the following applications:

    Balsamiq, DocuSign, Evernote Teams, Gliffy Diagram, Google Calendar, Google Maps, Google Workspace, HipChat, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, diagrams.net

    Confluence offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Confluence.