About Hotelogix

Hotelogix is the most intuitive and robust system used by hotels, resorts, serviced apartments, hostels, camps, BnBs, lodges, inns and even hotel chains. With adaptable features, small and mid-sized properties can get unsurpassed business advantage at minimal set up and running costs.

As a complete hotel management solution, Hotelogix encompasses the full spectrum of applications every hotelier needs to streamline internal operations, promote their business, and encourage increased sales and profits. Designed using the latest web-based technologies, the system's friendly, graphical user interface simplifies and streamlines common everyday tasks. It's also extremely user-friendly, so hotel staff can be up and running quickly with little or no downtime. The system can be integrated with all major credit card payment gateways, as well as other 3rd party integrations for Accounting, EPABX, Kitchen Order Ticket, and more.

Here is what one of our customers had to say -

"After a long, relentless search, Hotelogix kept coming up as number 1 on lists of programs that would fit our needs, and we saw that there is a free trial period, so needless to say we gave it a try. We were blown away by all the capabilities of the program. So much so that we did not finish our trial period, we bought the program on the second day. It fits the way hotels in Greece are run so perfectly that we did not hesitate to purchase.

Our bookings have literally doubled since we started using Hotelogix because our allotment is now always open for our Online Travel Agents and our guests always find a room for the dates they are looking for.

We would recommend Hotelogix to anyone in the hotel business - small or large hotels. It will give you peace of mind, allow you to manage your hotel in ways you never thought possible, and most importantly, it will make your lives a lot easier. "

- Ms. Gina Mantzioris, Manager, Hotel Vanessa, Greece

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Hotelogix

• Integrates all operations of the hotel on one single dashboard.
• Offers anytime, anywhere access.
• Can be used on multiple devices - computer, laptop, tablet or smartphone.
• Connects your hotel to OTAs like Booking.com, Expedia, Orbitz, Agoda and more.
• Helps you manage bookings from all the channels, centrally.
• Updates real-time room availability across all channels.
• Eliminates double bookings and increases your room sales.
• Data resides on high security servers, eliminating the chance of data theft
• Advanced SSL encryption provided for sensitive data
• Audit Trail to monitor data access
• Real-time data backup to eliminate any data loss

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, United Arab Emirates, Anguilla, Albania, Curaçao , Argentina, Austria, Australia, Aruba, Azerbaijan, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Congo - Brazzaville, Switzerland, Chile, China, Colombia, Costa Rica, Cape Verde, Cyprus, Czechia, Germany, Denmark, Dominican Republic, Ecuador, Estonia, Egypt, Spain, Finland, Fiji, France, United Kingdom, Georgia, Ghana, Gambia, Greece, Guatemala, Honduras, Croatia, Haiti, Indonesia, Ireland, India, Iceland, Italy, Jamaica, Jordan, Japan, Kenya, Cambodia, Saint Kitts and Nevis, Kuwait, Cayman Islands, Lebanon, Saint Lucia, Sri Lanka, Lithuania, Morocco, Monaco, Moldova, Myanmar (Burma), Mauritania, Malta, Mauritius, Maldives, Mexico, Malaysia, Mozambique, Namibia, Nigeria, Nicaragua, Netherlands, Norway, Nepal, New Zealand, Oman, Panama, Peru, Papua New Guinea, Philippines, Poland, Puerto Rico, Portugal, Paraguay, Qatar, Romania, Russia, Rwanda, Saudi Arabia, Seychelles, Sweden, Singapore, Sierra Leone, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Thailand, Turkey, Trinidad and Tobago, Tanzania, Uganda, United States, Uruguay, Venezuela, Samoa, South Africa, Zambia

Supported Languages

Arabic, English, French, German, Portuguese , Russian, Spanish, Thai, Turkish

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Hotelogix Software - 1
Hotelogix Software - Integrated PMS and Distribution - The WINNING FORMULA
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Hotelogix Software - 1
Hotelogix Software - Integrated PMS and Distribution - The WINNING FORMULA
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Hotelogix Software - 4

Features

Total features of Hotelogix: 27

  • API
  • Activities Booking
  • Booking Notes
  • Built-in Accounting
  • Customer Support Software
  • Extended Stay
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management Software
  • Loyalty Program
  • Maintenance Management Software
  • Marketing Automation Software
  • Multi-Property
  • Online Booking
  • Payment Processing Software
  • Point of Sale (POS)
  • Rate Management
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • Single Property
  • Spa/Activity Management
  • Third Party Booking

Alternatives

Cloudbeds

4.5
#1 Alternative to Hotelogix
Cloudbeds is a cloud-based hospitality platform which enables property owners & managers to manage bookings, availabilit...

eZee Absolute

4.5
#2 Alternative to Hotelogix
eZee Absolute is an all-in-one hotel & property management system (PMS) platform for managing hotels effectively, even...

eZee Centrix

4.6
#3 Alternative to Hotelogix
eZee Centrix is an integrated hotel channel manager solution which supports multiple online travel agencies, vacation...

Little Hotelier

4.1
#4 Alternative to Hotelogix
Little Hotelier is the one property management system that makes it easy to manage your property, connect to channels,...

Reviews

Overall rating

4.4 /5
(222)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support Software
4.5/5

Already have Hotelogix?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 222
A.Y. Julien
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Hotelogix and WDC Aparthotel (5*)

Reviewed on 2022-01-30

Pros

For any new hotel, Hotelogix it a good way to start, especially small size business. Very easy to use and the suport team is very responsive and available.

Cons

It should be more modern and it can be good for it to have the email integration option, more options on invoice samples to fits best customers need.
Also, as hotel CRM it's very important, with Hotelogix it's still tricky to track guests profile in order to have a good database and to be able to back it up or restore.

Alternatives Considered

eZee Absolute
Rimzan
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Hotelogix Review

Reviewed on 2022-09-16

Good and but calculations are different. 12% tax 10% service charge. if the MIRA calculations...

Good and but calculations are different. 12% tax 10% service charge. if the MIRA calculations manual and system figures to be the same.

Pros

Easy to operate. [SENSITIVE CONTENT] is helpful and attending for the system errors professionally. there are some issues are going on and some calculation mismatches. hope these will be sorted out shortly by[SENSITIVE CONTENT]

Cons

menu item costing to be implement and the store management to be restore.

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Very Slow Support full of bugs. Never admit they are wrong will cut you if you miss a payment...

Reviewed on 2018-06-16

i cannot say i got any benefits from it just caused me no end of issues and wasted money

i cannot say i got any benefits from it just caused me no end of issues and wasted money

Pros

Has some good features links to most of the otas, they do most of the work for you but takes ages to set up.

Cons

Support is very slow, especially weekends, any issue can take days to resolve. I recently missed a payment while i was away from the office, without any warnings they blocked my account. After speaking with support, the boss and everyone in hotel logix basically who i could get to talk to, explaining i did not have my card with me, was assured i would get my system back on, 2 days later still no access my staff are running the hotel virtually blind, they dont seem to care my staff cannot get onto the system, emails are ignored skype ignored. There are better systems out there for a lot less money. They are typical of a lot of companies i have worked with in India good to start with but then the support disappears once they think they have you. They also never admit if they make a mistake, many times my breakfast rate is all over the place with no explanation, when i report it, it takes a couple of days for them to fix without any explanation and losses on my part i.e giving away free breakfast because of the bugs in the system, but never an apology just make up an excuse. Also charge to connect to trip adviser no one else does, any way they can make a few extra dollars they will, read the small print and make sure you know exactly what you are getting. I was promised all sorts when i signed up but in reality i got half of what they said and they wanted charge me for many other things. The system has bugs the support terrible. DON'T WASTE TIME MONEY BAD SUPPORT FULL OF BUGS

Response from Hotelogix

It is unfortunate that while you find the system nice, your experience with Hotelogix support team has not been positive, We have noted your feedback and keen to meet your expectations on support.
Hotelogix is a transparent Client centric company wherein our customer are the pioneers of Hotelogix future road-map. An account manager is assigned to each of our clients and they are specially trained region wise to help assist them on all issues. A 24x7 online live support is also available for any support related issue at any point of the day where are customer relations officers are present to resolve your queries during daily operations. We would really like to understand the rate issue being referred to and help sort it out for you.

Regarding accounting, please be rest assured that our Accounts team has a set process in place to ensure a proper protocol is followed for minimal friction, in line with client¿s best interest. The monthly bills are payable within specified timelines.

Asela
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Ease of use !

Reviewed on 2022-07-18

It's good.

It's good.

Pros

Easy to use, and manage, compared to other players in the market.

Cons

Support service some times. We need some support in critical areas, where 24/7 customer service cannot manager.

Alternatives Considered

eZee Absolute

Reasons for Switching to Hotelogix

Hotelogix was chosen due to it's great customer service we used to have, when we used the software some time ago. However with the new team's taking over (with Account Managers are changing) the level of consistency and support we are getting is affected. If you need to keep the product / service thriving in the market, please make sure you have great customer service (AMs) with good product knowledge !
John
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Review for Hotelogix

Reviewed on 2022-09-01

It has automated our reservation process and made reporting smoother

It has automated our reservation process and made reporting smoother

Pros

The frontdesk view is great. I like the links to training videos also

Cons

The POS interface can be more cool in appearance

Alternatives Considered

eZee Centrix and eZee Absolute

Reasons for Switching to Hotelogix

Was the best among the alternatives i got
Showing 5 reviews of 222 Read all reviews

Hotelogix FAQs

Below are some frequently asked questions for Hotelogix.

Hotelogix offers the following pricing plans:

You will love our pricing! We have flexible pricing plans for you to choose the best that suits your needs. You can choose from: • Monthly Plans - 3.99$ per room per month • Per booked room night plans with 20 cents per occupied room night Minimum billing applies in all the above plans. Sign-up fee of 350$ includes Basic Setup, Training & Booking Engine Integration with your website. For detailed plans, visit: https://www.hotelogix.com/independent-property-pricing.php

Hotelogix has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Hotelogix supports the following languages:

Arabic, English, French, German, Portuguese, Russian, Spanish, Thai, Turkish

Hotelogix supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Hotelogix has

Hotelogix offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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