About Hotelogix

Hotelogix is the most intuitive and robust system used by hotels, resorts, serviced apartments, hostels, camps, BnBs, lodges, inns and even hotel chains. With adaptable features, small and mid-sized properties can get unsurpassed business advantage at minimal set up and running costs.

As a complete hotel management solution, Hotelogix encompasses the full spectrum of applications every hotelier needs to streamline internal operations, promote their business, and encourage increased sales and profits. Designed using the latest web-based technologies, the system's friendly, graphical user interface simplifies and streamlines common everyday tasks. It's also extremely user-friendly, so hotel staff can be up and running quickly with little or no downtime. The system can be integrated with all major credit card payment gateways, as well as other 3rd party integrations for Accounting, EPABX, Kitchen Order Ticket, and more.

Here is what one of our customers had to say -

"After a long, relentless search, Hotelogix kept coming up as number 1 on lists of programs that would fit our needs, and we saw that there is a free trial period, so needless to say we gave it a try. We were blown away by all the capabilities of the program. So much so that we did not finish our trial period, we bought the program on the second day. It fits the way hotels in Greece are run so perfectly that we did not hesitate to purchase.

Our bookings have literally doubled since we started using Hotelogix because our allotment is now always open for our Online Travel Agents and our guests always find a room for the dates they are looking for.

We would recommend Hotelogix to anyone in the hotel business - small or large hotels. It will give you peace of mind, allow you to manage your hotel in ways you never thought possible, and most importantly, it will make your lives a lot easier. "

- Ms. Gina Mantzioris, Manager, Hotel Vanessa, Greece

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Hotelogix

• Integrates all operations of the hotel on one single dashboard.
• Offers anytime, anywhere access.
• Can be used on multiple devices - computer, laptop, tablet or smartphone.
• Connects your hotel to OTAs like Booking.com, Expedia, Orbitz, Agoda and more.
• Helps you manage bookings from all the channels, centrally.
• Updates real-time room availability across all channels.
• Eliminates double bookings and increases your room sales.
• Data resides on high security servers, eliminating the chance of data theft
• Advanced SSL encryption provided for sensitive data
• Audit Trail to monitor data access
• Real-time data backup to eliminate any data loss

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, United Arab Emirates, Anguilla, Albania, Curaçao , Argentina, Austria, Australia, Aruba, Azerbaijan, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Congo - Brazzaville, Switzerland, Chile, China, Colombia, Costa Rica, Cape Verde, Cyprus, Czechia, Germany, Denmark, Dominican Republic, Ecuador, Estonia, Egypt, Spain, Finland, Fiji, France, United Kingdom, Georgia, Ghana, Gambia, Greece, Guatemala, Honduras, Croatia, Haiti, Indonesia, Ireland, India, Iceland, Italy, Jamaica, Jordan, Japan, Kenya, Cambodia, Saint Kitts and Nevis, Kuwait, Cayman Islands, Lebanon, Saint Lucia, Sri Lanka, Lithuania, Morocco, Monaco, Moldova, Myanmar (Burma), Mauritania, Malta, Mauritius, Maldives, Mexico, Malaysia, Mozambique, Namibia, Nigeria, Nicaragua, Netherlands, Norway, Nepal, New Zealand, Oman, Panama, Peru, Papua New Guinea, Philippines, Poland, Puerto Rico, Portugal, Paraguay, Qatar, Romania, Russia, Rwanda, Saudi Arabia, Seychelles, Sweden, Singapore, Sierra Leone, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Thailand, Turkey, Trinidad and Tobago, Tanzania, Uganda, United States, Uruguay, Venezuela, Samoa, South Africa, Zambia

Supported Languages

Arabic, English, French, German, Portuguese , Russian, Spanish, Thai, Turkish

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Hotelogix Software - 1
Hotelogix Software - Integrated PMS and Distribution - The WINNING FORMULA
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Hotelogix Software - 1
Hotelogix Software - Integrated PMS and Distribution - The WINNING FORMULA
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Hotelogix Software - 4

Features

Total features of Hotelogix: 28

  • API
  • Activities Booking
  • Booking Notes
  • Built-in Accounting
  • Customer Support Software
  • Extended Stay
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management Software
  • Loyalty Program
  • Maintenance Management Software
  • Marketing Automation Software
  • Multi-Property
  • Online Booking
  • Payment Processing Software
  • Point of Sale (POS)
  • Rate Management
  • Real Time Data
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Room Booking
  • Single Property
  • Spa/Activity Management
  • Third Party Booking

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Reviews

Overall rating

4.4 /5
(233)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support Software
4.5/5

Already have Hotelogix?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 233
Khalil
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to use and good customer service

Reviewed on 4/12/2019

Pros

The software is very easy to learn and understand, it simplifies the tasks that before, I had to use manual methods which were time consuming.

Cons

Nothing as everything is working as I expected)

Response from Hotelogix

Hi Khalil,
Thank you for taking the time out to leave us a review.
The fact that you've highlighted the simplicity and ease-of-use of our product is commendable, since this is what we strive for. Automating daily operations is a cakewalk with Hotelogix and we are happy you have been successful in minimizing manual dependency and saving time. We look forward to our continued association.

Adnan
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Hotelogix

Reviewed on 5/24/2022

Great service provided by Upendra.

Great service provided by Upendra.

Pros

Upendra from the management team is very efficent and is always available to help.

Cons

None that I can think. Every systems can go through minor issues here an there but it is always about delivery.

Rodney
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Worst purchase of my life!

Reviewed on 3/21/2017

During the transition from one reservation software we were using to Hotelogix, they changed the...

During the transition from one reservation software we were using to Hotelogix, they changed the channel manager over before it was ready to be online and usable. We had to use both Hotelogix software and the previous software we had been using for about 3 weeks- transferring reservations back and forth so we could take payments and keep all of the reservations straight. They didn't get our payment processing set up for weeks after going live with their software. We had reservations coming into Hotelogix from Booking.com, Expedia and etc but couldn't process the credit card payments! I wouldn't recommend this software to my worst enemy! Also- they gave us a discount to pay a year in advance. Then they took about two months to get the software working for us. Then when I wasn't happy with it, they refused to refund ANY of my money! STAY AWAY from Hotelogix!!

Pros

It looks good when they demo it quickly but beware. I can say it was easy to set up pricing, open and close rooms, tings like that but the good pales in comparison to the overall bad experience.

Cons

It's not user friendly. There are way too many steps required to do even the most basic of operations. The support is horrible in that you can only email them and hope for a response. There is no number to call to get help if you are in the middle of checking a guest in and something goes wrong or you just have a question.

Response from Rama

We have already addressed your concerns, as listed below,
Transition to New Channel Manager:
We had planned the transition and all existing reservations were uploaded. However, as with any system, the reservations that flow in during the transition time had to be manually uploaded. All new reservations from Channel Manager started flowing in to the PMS once the transition was completed.

Payment Gateway:
The payment gateway vendor from your end was unable to furnish required information for the integration. Eventually, when you switched to another Payment Gateway vendor, there was an issue with their sign-up which delayed the process further. Once the right version was signed-up, the integration was completed quickly.

Credit Card Issues:
Recording the Credit Card information within the PMS is against the PCI Compliance and industry accepted best practices. We offered an alternative solution that many of our clients use (Locator Emails) but this wasn’t taken up.

Support:
We have a dedicated account manager for all our clients to help resolve any issues on priority especially during onboarding. We also have a 24x7 live chat support for our clients, apart from the regular Email support. We have over 1000 clients in 100 countries that are using the system effectively. As with every system, there is a certain way of working to ensure the system integrity and best practices are followed and these can’t be changed upon individual client requests. We pride ourselves in the value that our product brings to the table and offer an unrestricted free trial for 15 days so the user can try the system in depth. Please note that you decided to go with discounted pricing for a yearly contract and such discounted yearly contracts are not refundable.
We are more than willing to discuss and resolve any open issues with our current or past clients. Also, we always appreciate feedback, whether positive or negative since it provides us with the opportunity to learn and grow as an organization.

Delma
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Good Price and easy to use

Reviewed on 9/6/2022

Great. Will recommend to other hoteliers which manage a hotel, restaurant and gift shop as we do.

Great. Will recommend to other hoteliers which manage a hotel, restaurant and gift shop as we do.

Pros

We manage a small hotel and restaurant and we have been using hotellogix for over 4 years. It has been a plus for the business particularly the POS system. Live chat support is fast and cstomer service. You cannot beat the price.

Cons

Probably I will say language barriers other than that nothing.

William
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Top Supported Product for Hotel Management

Reviewed on 6/30/2022

Overall pleased, mainly due to the great support

Overall pleased, mainly due to the great support

Pros

Ease of operation, speed of support, fairly inexpensive.

Cons

I use very few of the reports offered and it would be nice to have a list of commonly used reports shown via Youtube. It is possible that I have overlooked some awesome reports.

Showing 5 reviews of 233 Read all reviews

Hotelogix FAQs

Below are some frequently asked questions for Hotelogix.

Hotelogix offers the following pricing plans:

You will love our pricing! We have flexible pricing plans for you to choose the best that suits your needs. You can choose from: • Monthly Plans - 3.99$ per room per month • Per booked room night plans with 20 cents per occupied room night Minimum billing applies in all the above plans. Sign-up fee of 350$ includes Basic Setup, Training & Booking Engine Integration with your website. For detailed plans, visit: https://www.hotelogix.com/independent-property-pricing.php

Hotelogix has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Hotelogix supports the following languages:

Arabic, English, French, German, Portuguese, Russian, Spanish, Thai, Turkish

Hotelogix supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Hotelogix has

Hotelogix offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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